---
description: Avaliações detalhadas do Zoho Desk com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Zoho Desk com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho Desk - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Help Desk](/directory/287/help-desk-ticketing/software) > [Zoho Desk](/software/10036/zoho-desk) > [Alternativas ao Zoho Desk](https://www.getapp.pt/alternatives/10036/zoho-desk)

# Alternativas ao Zoho Desk

Canonical: https://www.getapp.pt/alternatives/10036/zoho-desk

> Explore the top alternatives to Zoho Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
   - [Ver perfil](https://www.getapp.pt/software/10317/freshdesk)
   - [Compare vs Zoho Desk](https://www.getapp.pt/compare/10036/10317/zoho-desk/vs/freshdesk)
2. **Salesforce Sales Cloud** — 4.4/5 (18812 reviews) — Automação de vendas e CRM baseada na nuvem
   - [Ver perfil](https://www.getapp.pt/software/90378/salesforce)
   - [Compare vs Zoho Desk](https://www.getapp.pt/compare/10036/90378/zoho-desk/vs/salesforce)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
   - [Ver perfil](https://www.getapp.pt/software/9448/zendesk)
   - [Compare vs Zoho Desk](https://www.getapp.pt/compare/9448/10036/zendesk/vs/zoho-desk)
4. **LiveAgent** — 4.7/5 (1789 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.pt/software/91301/liveagent)
   - [Compare vs Zoho Desk](https://www.getapp.pt/compare/10036/91301/zoho-desk/vs/liveagent)
5. **LiveChat** — 4.6/5 (1728 reviews) — Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk
   - [Ver perfil](https://www.getapp.pt/software/8385/livechat)
   - [Compare vs Zoho Desk](https://www.getapp.pt/compare/8385/10036/livechat/vs/zoho-desk)
6. **HelpDesk** — 4.6/5 (183 reviews) — Software de emissão de tíquetes para suporte ao cliente sem esforço.
   - [Ver perfil](https://www.getapp.pt/software/116767/helpdesk)
   - [Compare vs Zoho Desk](https://www.getapp.pt/compare/10036/116767/zoho-desk/vs/helpdesk)
7. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
   - [Ver perfil](https://www.getapp.pt/software/105081/tidio-chat)
   - [Compare vs Zoho Desk](https://www.getapp.pt/compare/10036/105081/zoho-desk/vs/tidio-chat)
8. **Dynamics 365** — 4.4/5 (5860 reviews) — Aplicativos de ERP e CRM da Microsoft
   - [Ver perfil](https://www.getapp.pt/software/90844/dynamics-365)
   - [Compare vs Zoho Desk](https://www.getapp.pt/compare/10036/90844/zoho-desk/vs/dynamics-365)
9. **Bitrix24** — 4.2/5 (1005 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
   - [Ver perfil](https://www.getapp.pt/software/90602/bitrix24)
   - [Compare vs Zoho Desk](https://www.getapp.pt/compare/10036/90602/zoho-desk/vs/bitrix24)
10. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
    - [Ver perfil](https://www.getapp.pt/software/91754/salesforce)
    - [Compare vs Zoho Desk](https://www.getapp.pt/compare/10036/91754/zoho-desk/vs/salesforce)
11. **Zoho Assist** — 4.7/5 (1495 reviews) — Suporte remoto instantâneo. Acesso remoto autônomo.
    - [Ver perfil](https://www.getapp.pt/software/9913/zoho-assist)
    - [Compare vs Zoho Desk](https://www.getapp.pt/compare/9913/10036/zoho-assist/vs/zoho-desk)
12. **Odoo** — 4.2/5 (1334 reviews) — Pacote completo de apps de negócios integrados
    - [Ver perfil](https://www.getapp.pt/software/102445/odoo)
    - [Compare vs Zoho Desk](https://www.getapp.pt/compare/10036/102445/zoho-desk/vs/odoo)
13. **JIRA Service Management** — 4.5/5 (779 reviews) — Central de serviços simples criada com base no Jira.
    - [Ver perfil](https://www.getapp.pt/software/91811/jira-service-management)
    - [Compare vs Zoho Desk](https://www.getapp.pt/compare/10036/91811/zoho-desk/vs/jira-service-management)
14. **Front** — 4.5/5 (291 reviews) — Software de gestão de e-mail e caixa de entrada compartilhada para equipes
    - [Ver perfil](https://www.getapp.pt/software/102177/front)
    - [Compare vs Zoho Desk](https://www.getapp.pt/compare/10036/102177/zoho-desk/vs/front)
15. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
    - [Ver perfil](https://www.getapp.pt/software/104597/genesys-cloud)
    - [Compare vs Zoho Desk](https://www.getapp.pt/compare/10036/104597/zoho-desk/vs/genesys-cloud)
16. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes
    - [Ver perfil](https://www.getapp.pt/software/119575/hubspot-service-hub)
    - [Compare vs Zoho Desk](https://www.getapp.pt/compare/10036/119575/zoho-desk/vs/hubspot-service-hub)
17. **Missive** — 4.9/5 (184 reviews) — Caixa de entrada colaborativa para equipes
    - [Ver perfil](https://www.getapp.pt/software/2057204/missive)
    - [Compare vs Zoho Desk](https://www.getapp.pt/compare/10036/2057204/zoho-desk/vs/missive)
18. **NetSuite** — 4.2/5 (2077 reviews) — Pacote de ERP e gestão empresarial em nuvem
    - [Ver perfil](https://www.getapp.pt/software/9137/netsuite)
    - [Compare vs Zoho Desk](https://www.getapp.pt/compare/9137/10036/netsuite/vs/zoho-desk)
19. **Freshchat** — 4.2/5 (173 reviews) — Software de bate-papo ao vivo para mensagens modernas
    - [Ver perfil](https://www.getapp.pt/software/106095/freshchat)
    - [Compare vs Zoho Desk](https://www.getapp.pt/compare/10036/106095/zoho-desk/vs/freshchat)
20. **Help Scout** — 4.6/5 (226 reviews) — Suporte técnico na Internet, criado para melhorar a experiência do cliente
    - [Ver perfil](https://www.getapp.pt/software/90462/help-scout)
    - [Compare vs Zoho Desk](https://www.getapp.pt/compare/10036/90462/zoho-desk/vs/help-scout)

## Categorias relacionadas

- [Sistemas de Help Desk](https://www.getapp.pt/directory/287/help-desk-ticketing/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software)
- [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software)
- [Sistemas de Gestão de Reclamações](https://www.getapp.pt/directory/841/complaint-management/software)
- [AI Agents for Customer Support](https://www.getapp.pt/directory/5025/ai-agents-for-customer-support/software)

## Links

- [View on GetApp](https://www.getapp.pt/alternatives/10036/zoho-desk)
- [View Product Profile](https://www.getapp.pt/software/10036/zoho-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/10036/zoho-desk> |
| de-AT | <https://www.getapp.at/alternatives/10036/zoho-desk> |
| en | <https://www.getapp.com/customer-service-support-software/a/zoho-desk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/10036/zoho-desk> |
| en-AU | <https://www.getapp.com.au/alternatives/10036/zoho-desk> |
| en-CA | <https://www.getapp.ca/alternatives/10036/zoho-desk> |
| en-GB | <https://www.getapp.co.uk/alternatives/10036/zoho-desk> |
| en-IE | <https://www.getapp.ie/alternatives/10036/zoho-desk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/10036/zoho-desk> |
| en-SG | <https://www.getapp.sg/alternatives/10036/zoho-desk> |
| en-ZA | <https://www.getapp.za.com/alternatives/10036/zoho-desk> |
| es | <https://www.getapp.es/alternatives/10036/zoho-desk> |
| es-CL | <https://www.getapp.cl/alternatives/10036/zoho-desk> |
| es-CO | <https://www.getapp.com.co/alternatives/10036/zoho-desk> |
| es-MX | <https://www.getapp.com.mx/alternatives/10036/zoho-desk> |
| fr | <https://www.getapp.fr/alternatives/10036/zoho-desk> |
| fr-BE | <https://fr.getapp.be/alternatives/10036/zoho-desk> |
| fr-CA | <https://fr.getapp.ca/alternatives/10036/zoho-desk> |
| nl | <https://www.getapp.nl/alternatives/10036/zoho-desk> |
| nl-BE | <https://www.getapp.be/alternatives/10036/zoho-desk> |
| pt | <https://www.getapp.com.br/alternatives/10036/zoho-desk> |
| pt-PT | <https://www.getapp.pt/alternatives/10036/zoho-desk> |

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