---
description: Avaliações detalhadas do Smartsupp com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Smartsupp com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Smartsupp - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/561/live-chat/software) > [Smartsupp](/software/101363/smartsupp-live-chat) > [Alternativas ao Smartsupp](https://www.getapp.pt/alternatives/101363/smartsupp-live-chat)

# Alternativas ao Smartsupp

Canonical: https://www.getapp.pt/alternatives/101363/smartsupp-live-chat

> Explore the top alternatives to Smartsupp. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3425 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
   - [Ver perfil](https://www.getapp.pt/software/10317/freshdesk)
   - [Compare vs Smartsupp](https://www.getapp.pt/compare/10317/101363/freshdesk/vs/smartsupp-live-chat)
2. **LiveAgent** — 4.7/5 (1781 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.pt/software/91301/liveagent)
   - [Compare vs Smartsupp](https://www.getapp.pt/compare/91301/101363/liveagent/vs/smartsupp-live-chat)
3. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
   - [Ver perfil](https://www.getapp.pt/software/105081/tidio-chat)
   - [Compare vs Smartsupp](https://www.getapp.pt/compare/101363/105081/smartsupp-live-chat/vs/tidio-chat)
4. **Intercom** — 4.5/5 (1133 reviews) — Mensageiro comercial para relacionamentos com clientes.
   - [Ver perfil](https://www.getapp.pt/software/91379/intercom)
   - [Compare vs Smartsupp](https://www.getapp.pt/compare/91379/101363/intercom/vs/smartsupp-live-chat)
5. **Zendesk Suite** — 4.4/5 (4079 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
   - [Ver perfil](https://www.getapp.pt/software/9448/zendesk)
   - [Compare vs Smartsupp](https://www.getapp.pt/compare/9448/101363/zendesk/vs/smartsupp-live-chat)
6. **Zoho Desk** — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
   - [Ver perfil](https://www.getapp.pt/software/10036/zoho-desk)
   - [Compare vs Smartsupp](https://www.getapp.pt/compare/10036/101363/zoho-desk/vs/smartsupp-live-chat)
7. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
   - [Ver perfil](https://www.getapp.pt/software/104597/genesys-cloud)
   - [Compare vs Smartsupp](https://www.getapp.pt/compare/101363/104597/smartsupp-live-chat/vs/genesys-cloud)
8. **Sprinklr** — 4.3/5 (91 reviews) — Gestão de redes sociais, análise e planejamento estratégico.
   - [Ver perfil](https://www.getapp.pt/software/100180/sprinklr)
   - [Compare vs Smartsupp](https://www.getapp.pt/compare/100180/101363/sprinklr/vs/smartsupp-live-chat)
9. **Zoho SalesIQ** — 4.4/5 (98 reviews) — Descubra o futuro do envolvimento do cliente
   - [Ver perfil](https://www.getapp.pt/software/101511/zoho-salesiq)
   - [Compare vs Smartsupp](https://www.getapp.pt/compare/101363/101511/smartsupp-live-chat/vs/zoho-salesiq)
10. **LiveChat** — 4.6/5 (1723 reviews) — Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk
    - [Ver perfil](https://www.getapp.pt/software/8385/livechat)
    - [Compare vs Smartsupp](https://www.getapp.pt/compare/8385/101363/livechat/vs/smartsupp-live-chat)
11. **Front** — 4.5/5 (286 reviews) — Software de gestão de e-mail e caixa de entrada compartilhada para equipes
    - [Ver perfil](https://www.getapp.pt/software/102177/front)
    - [Compare vs Smartsupp](https://www.getapp.pt/compare/101363/102177/smartsupp-live-chat/vs/front)
12. **Bitrix24** — 4.2/5 (990 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
    - [Ver perfil](https://www.getapp.pt/software/90602/bitrix24)
    - [Compare vs Smartsupp](https://www.getapp.pt/compare/90602/101363/bitrix24/vs/smartsupp-live-chat)
13. **Help Scout** — 4.6/5 (226 reviews) — Suporte técnico na Internet, criado para melhorar a experiência do cliente
    - [Ver perfil](https://www.getapp.pt/software/90462/help-scout)
    - [Compare vs Smartsupp](https://www.getapp.pt/compare/90462/101363/help-scout/vs/smartsupp-live-chat)
14. **Freshchat** — 4.1/5 (120 reviews) — Software de bate-papo ao vivo para mensagens modernas
    - [Ver perfil](https://www.getapp.pt/software/106095/freshchat)
    - [Compare vs Smartsupp](https://www.getapp.pt/compare/101363/106095/smartsupp-live-chat/vs/freshchat)
15. **Pipedrive** — 4.5/5 (3050 reviews) — CRM criado por vendedores para vendedores.
    - [Ver perfil](https://www.getapp.pt/software/90507/pipedrive)
    - [Compare vs Smartsupp](https://www.getapp.pt/compare/90507/101363/pipedrive/vs/smartsupp-live-chat)
16. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
    - [Ver perfil](https://www.getapp.pt/software/91754/salesforce-1-service-cloud)
    - [Compare vs Smartsupp](https://www.getapp.pt/compare/91754/101363/salesforce-1-service-cloud/vs/smartsupp-live-chat)
17. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Software de atendimento ao cliente e suporte técnico online
    - [Ver perfil](https://www.getapp.pt/software/90516/happyfox)
    - [Compare vs Smartsupp](https://www.getapp.pt/compare/90516/101363/happyfox/vs/smartsupp-live-chat)
18. **User.com** — 4.6/5 (36 reviews) — O motor do crescimento. Uma solução completa para dados do usuário.
    - [Ver perfil](https://www.getapp.pt/software/104019/user)
    - [Compare vs Smartsupp](https://www.getapp.pt/compare/101363/104019/smartsupp-live-chat/vs/user)
19. **EngageBay CRM** — 4.7/5 (907 reviews) — Software integrado de vendas e marketing para equipes em crescimento.
    - [Ver perfil](https://www.getapp.pt/software/113999/engagebay-marketing)
    - [Compare vs Smartsupp](https://www.getapp.pt/compare/101363/113999/smartsupp-live-chat/vs/engagebay-marketing)
20. **RingCentral Engage Digital** — 4.8/5 (13 reviews) — Ferramenta de gestão unificada para conversas de atendimento ao cliente
    - [Ver perfil](https://www.getapp.pt/software/113275/dimelo-digital)
    - [Compare vs Smartsupp](https://www.getapp.pt/compare/101363/113275/smartsupp-live-chat/vs/dimelo-digital)

## Categorias relacionadas

- [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software)
- [Sistemas de Atendimento ao Cliente](https://www.getapp.pt/directory/231/customer-service/software)
- [Software para Chatbots](https://www.getapp.pt/directory/2795/chatbot/software)
- [Sistemas de Gestão de Reclamações](https://www.getapp.pt/directory/841/complaint-management/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software)

## Links

- [View on GetApp](https://www.getapp.pt/alternatives/101363/smartsupp-live-chat)
- [View Product Profile](https://www.getapp.pt/software/101363/smartsupp-live-chat)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/101363/smartsupp-live-chat> |
| de-AT | <https://www.getapp.at/alternatives/101363/smartsupp-live-chat> |
| en | <https://www.getapp.com/customer-service-support-software/a/smartsupp-live-chat/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/101363/smartsupp-live-chat> |
| en-AU | <https://www.getapp.com.au/alternatives/101363/smartsupp-live-chat> |
| en-CA | <https://www.getapp.ca/alternatives/101363/smartsupp-live-chat> |
| en-GB | <https://www.getapp.co.uk/alternatives/101363/smartsupp-live-chat> |
| en-IE | <https://www.getapp.ie/alternatives/101363/smartsupp-live-chat> |
| en-NZ | <https://www.getapp.co.nz/alternatives/101363/smartsupp-live-chat> |
| en-SG | <https://www.getapp.sg/alternatives/101363/smartsupp-live-chat> |
| en-ZA | <https://www.getapp.za.com/alternatives/101363/smartsupp-live-chat> |
| es | <https://www.getapp.es/alternatives/101363/smartsupp-live-chat> |
| es-CL | <https://www.getapp.cl/alternatives/101363/smartsupp-live-chat> |
| es-CO | <https://www.getapp.com.co/alternatives/101363/smartsupp-live-chat> |
| es-MX | <https://www.getapp.com.mx/alternatives/101363/smartsupp-live-chat> |
| fr | <https://www.getapp.fr/alternatives/101363/smartsupp-live-chat> |
| fr-BE | <https://fr.getapp.be/alternatives/101363/smartsupp-live-chat> |
| fr-CA | <https://fr.getapp.ca/alternatives/101363/smartsupp-live-chat> |
| nl | <https://www.getapp.nl/alternatives/101363/smartsupp-live-chat> |
| nl-BE | <https://www.getapp.be/alternatives/101363/smartsupp-live-chat> |
| pt | <https://www.getapp.com.br/alternatives/101363/smartsupp-live-chat> |
| pt-PT | <https://www.getapp.pt/alternatives/101363/smartsupp-live-chat> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Smartsupp","description":"Encontre rapidamente e compare as principais alternativas ao Smartsupp no GetApp Portugal. Lista completa de ferramentas similares e de concorrentes para ajudá-lo na seleção do software e a contatar diretamente vários fornecedores.","url":"https://www.getapp.pt/alternatives/101363/smartsupp-live-chat","about":{"@id":"https://www.getapp.pt/alternatives/101363/smartsupp-live-chat#software"},"breadcrumb":{"@id":"https://www.getapp.pt/alternatives/101363/smartsupp-live-chat#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.pt/alternatives/101363/smartsupp-live-chat#webpage","mainEntity":{"@id":"https://www.getapp.pt/alternatives/101363/smartsupp-live-chat#software"},"publisher":{"@id":"https://www.getapp.pt/#organization"},"inLanguage":"pt-PT","isPartOf":{"@id":"https://www.getapp.pt/#website"}},{"name":"Smartsupp","url":"https://www.getapp.pt/software/101363/smartsupp-live-chat","@type":"SoftwareApplication","@id":"https://www.getapp.pt/software/101363/smartsupp-live-chat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.pt/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":343,"ratingValue":4.6},"offers":{"price":"17","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Software de Chat ao Vivo","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"Smartsupp","position":3,"item":"/software/101363/smartsupp-live-chat","@type":"ListItem"},{"name":"Alternativas ao Smartsupp","position":4,"item":"https://www.getapp.pt/alternatives/101363/smartsupp-live-chat","@type":"ListItem"}],"@id":"https://www.getapp.pt/alternatives/101363/smartsupp-live-chat#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"20 melhores alternativas ao Smartsupp | GetApp Portugal 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.pt/software/10317/freshdesk","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.pt/software/91301/liveagent","@type":"ListItem"},{"name":"Tidio","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.pt/software/105081/tidio-chat","@type":"ListItem"},{"name":"Intercom","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.pt/software/91379/intercom","@type":"ListItem"},{"name":"Zendesk Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.pt/software/9448/zendesk","@type":"ListItem"},{"name":"Zoho Desk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.pt/software/10036/zoho-desk","@type":"ListItem"},{"name":"Genesys Cloud CX","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.getapp.pt/software/104597/genesys-cloud","@type":"ListItem"},{"name":"Sprinklr","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.getapp.pt/software/100180/sprinklr","@type":"ListItem"},{"name":"Zoho SalesIQ","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f313d648-d4db-4341-91c4-4600dfd08380.png","url":"https://www.getapp.pt/software/101511/zoho-salesiq","@type":"ListItem"},{"name":"LiveChat","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.pt/software/8385/livechat","@type":"ListItem"},{"name":"Front","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.pt/software/102177/front","@type":"ListItem"},{"name":"Bitrix24","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.pt/software/90602/bitrix24","@type":"ListItem"},{"name":"Help Scout","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.getapp.pt/software/90462/help-scout","@type":"ListItem"},{"name":"Freshchat","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.getapp.pt/software/106095/freshchat","@type":"ListItem"},{"name":"Pipedrive","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.getapp.pt/software/90507/pipedrive","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.pt/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"HappyFox Help Desk","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58b26074-f89b-4b36-bbb2-d3a863772bfd.png","url":"https://www.getapp.pt/software/90516/happyfox","@type":"ListItem"},{"name":"User.com","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ee1cfc44-3f00-416f-b4ef-9bd866b0311d.png","url":"https://www.getapp.pt/software/104019/user","@type":"ListItem"},{"name":"EngageBay CRM","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.getapp.pt/software/113999/engagebay-marketing","@type":"ListItem"},{"name":"RingCentral Engage Digital","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6afe89f0-4273-47f2-a113-7d9d5f2b3986.png","url":"https://www.getapp.pt/software/113275/dimelo-digital","@type":"ListItem"}],"@id":"https://www.getapp.pt/alternatives/101363/smartsupp-live-chat#itemlist","numberOfItems":20}
</script>