---
description: Avaliações detalhadas do Shelf com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Shelf com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Shelf - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Gestão de Conhecimento](/directory/257/knowledge-management/software) > [Shelf](/software/109661/shelf) > [Alternativas ao Shelf](https://www.getapp.pt/alternatives/109661/shelf)

# Alternativas ao Shelf

Canonical: https://www.getapp.pt/alternatives/109661/shelf

> Explore the top alternatives to Shelf. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.pt/software/91301/liveagent)
   - [Compare vs Shelf](https://www.getapp.pt/compare/91301/109661/liveagent/vs/shelf)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
   - [Ver perfil](https://www.getapp.pt/software/9448/zendesk)
   - [Compare vs Shelf](https://www.getapp.pt/compare/9448/109661/zendesk/vs/shelf)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
   - [Ver perfil](https://www.getapp.pt/software/10317/freshdesk)
   - [Compare vs Shelf](https://www.getapp.pt/compare/10317/109661/freshdesk/vs/shelf)
4. **Aircall** — 4.2/5 (466 reviews) — Sistema de telefonia para equipes de suporte e vendas
   - [Ver perfil](https://www.getapp.pt/software/100333/aircall)
   - [Compare vs Shelf](https://www.getapp.pt/compare/100333/109661/aircall/vs/shelf)
5. **Bitrix24** — 4.2/5 (1005 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
   - [Ver perfil](https://www.getapp.pt/software/90602/bitrix24)
   - [Compare vs Shelf](https://www.getapp.pt/compare/90602/109661/bitrix24/vs/shelf)
6. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
   - [Ver perfil](https://www.getapp.pt/software/104597/genesys-cloud)
   - [Compare vs Shelf](https://www.getapp.pt/compare/104597/109661/genesys-cloud/vs/shelf)
7. **Zoho Desk** — 4.5/5 (2216 reviews) — O primeiro software de helpdesk sensível a contexto do setor
   - [Ver perfil](https://www.getapp.pt/software/10036/zoho-desk)
   - [Compare vs Shelf](https://www.getapp.pt/compare/10036/109661/zoho-desk/vs/shelf)
8. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
   - [Ver perfil](https://www.getapp.pt/software/91754/salesforce)
   - [Compare vs Shelf](https://www.getapp.pt/compare/91754/109661/salesforce/vs/shelf)
9. **Five9** — 4.2/5 (487 reviews) — Software de contato e call center na nuvem
   - [Ver perfil](https://www.getapp.pt/software/91276/five9)
   - [Compare vs Shelf](https://www.getapp.pt/compare/91276/109661/five9/vs/shelf)
10. **Talkdesk** — 4.5/5 (734 reviews) — Software de central de atendimento baseado na nuvem.
    - [Ver perfil](https://www.getapp.pt/software/100659/talkdesk)
    - [Compare vs Shelf](https://www.getapp.pt/compare/100659/109661/talkdesk/vs/shelf)
11. **Voiso** — 4.7/5 (30 reviews) — Software de call center para equipes de vendas externas e equipes de terceirização de processos de negócios (BPO na sigla em inglês).
    - [Ver perfil](https://www.getapp.pt/software/133847/voiso)
    - [Compare vs Shelf](https://www.getapp.pt/compare/109661/133847/shelf/vs/voiso)
12. **Confluence** — 4.5/5 (3720 reviews) — Crie, organize e discuta o trabalho com sua equipe
    - [Ver perfil](https://www.getapp.pt/software/90949/confluence)
    - [Compare vs Shelf](https://www.getapp.pt/compare/90949/109661/confluence/vs/shelf)
13. **Bloomfire** — 4.4/5 (254 reviews) — Plataforma de compartilhamento de conhecimento e informações
    - [Ver perfil](https://www.getapp.pt/software/90448/bloomfire)
    - [Compare vs Shelf](https://www.getapp.pt/compare/90448/109661/bloomfire/vs/shelf)
14. **eXo Platform** — 4.6/5 (120 reviews) — Software para local de trabalho digital
    - [Ver perfil](https://www.getapp.pt/software/91784/exo-platform)
    - [Compare vs Shelf](https://www.getapp.pt/compare/91784/109661/exo-platform/vs/shelf)
15. **Agile CRM** — 4.1/5 (526 reviews) — CRM de vendas e marketing para empresas em crescimento
    - [Ver perfil](https://www.getapp.pt/software/102073/agile-crm)
    - [Compare vs Shelf](https://www.getapp.pt/compare/102073/109661/agile-crm/vs/shelf)
16. **Seismic** — 4.6/5 (220 reviews) — Capacitação para o setor de vendas e marketing
    - [Ver perfil](https://www.getapp.pt/software/100420/seismic)
    - [Compare vs Shelf](https://www.getapp.pt/compare/100420/109661/seismic/vs/shelf)
17. **Happeo** — 4.6/5 (38 reviews) — Intranet e plataforma social integradas exclusivas do G Suite
    - [Ver perfil](https://www.getapp.pt/software/113459/happeo)
    - [Compare vs Shelf](https://www.getapp.pt/compare/109661/113459/shelf/vs/happeo)
18. **Unily** — 4.6/5 (23 reviews) — Uma plataforma de experiência dos funcionários para unir sua empresa.
    - [Ver perfil](https://www.getapp.pt/software/105745/unily)
    - [Compare vs Shelf](https://www.getapp.pt/compare/105745/109661/unily/vs/shelf)
19. **Notion** — 4.7/5 (2834 reviews) — Ferramenta de gestão de tarefas e projetos
    - [Ver perfil](https://www.getapp.pt/software/132111/notion)
    - [Compare vs Shelf](https://www.getapp.pt/compare/109661/132111/shelf/vs/notion)
20. **Capacity** — 4.5/5 (14 reviews) — Solução de gestão de conhecimento baseada em inteligência artificial
    - [Ver perfil](https://www.getapp.pt/software/129319/capacity)
    - [Compare vs Shelf](https://www.getapp.pt/compare/109661/129319/shelf/vs/capacity)

## Categorias relacionadas

- [Sistemas de Gestão de Conhecimento](https://www.getapp.pt/directory/257/knowledge-management/software)
- [Sistemas de Gestão de Conteúdo](https://www.getapp.pt/directory/276/content-management-system-cms/software)
- [Software de Gestão de Documentos](https://www.getapp.pt/directory/284/document-management/software)
- [AI Agents for Customer Support](https://www.getapp.pt/directory/5025/ai-agents-for-customer-support/software)
- [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software)

## Links

- [View on GetApp](https://www.getapp.pt/alternatives/109661/shelf)
- [View Product Profile](https://www.getapp.pt/software/109661/shelf)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/109661/shelf> |
| de-AT | <https://www.getapp.at/alternatives/109661/shelf> |
| en | <https://www.getapp.com/website-ecommerce-software/a/shelf/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/109661/shelf> |
| en-AU | <https://www.getapp.com.au/alternatives/109661/shelf> |
| en-CA | <https://www.getapp.ca/alternatives/109661/shelf> |
| en-GB | <https://www.getapp.co.uk/alternatives/109661/shelf> |
| en-IE | <https://www.getapp.ie/alternatives/109661/shelf> |
| en-NZ | <https://www.getapp.co.nz/alternatives/109661/shelf> |
| en-SG | <https://www.getapp.sg/alternatives/109661/shelf> |
| en-ZA | <https://www.getapp.za.com/alternatives/109661/shelf> |
| es | <https://www.getapp.es/alternatives/109661/shelf> |
| es-CL | <https://www.getapp.cl/alternatives/109661/shelf> |
| es-CO | <https://www.getapp.com.co/alternatives/109661/shelf> |
| es-MX | <https://www.getapp.com.mx/alternatives/109661/shelf> |
| fr | <https://www.getapp.fr/alternatives/109661/shelf> |
| fr-BE | <https://fr.getapp.be/alternatives/109661/shelf> |
| fr-CA | <https://fr.getapp.ca/alternatives/109661/shelf> |
| nl | <https://www.getapp.nl/alternatives/109661/shelf> |
| nl-BE | <https://www.getapp.be/alternatives/109661/shelf> |
| pt | <https://www.getapp.com.br/alternatives/109661/shelf> |
| pt-PT | <https://www.getapp.pt/alternatives/109661/shelf> |

-----

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