---
description: Avaliações detalhadas do Ada com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Ada com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Ada - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Suporte ao Cliente](/directory/562/customer-support/software) > [Ada](/software/111973/ada) > [Alternativas ao Ada](https://www.getapp.pt/alternatives/111973/ada)

# Alternativas ao Ada

Canonical: https://www.getapp.pt/alternatives/111973/ada

> Explore the top alternatives to Ada. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3425 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
   - [Ver perfil](https://www.getapp.pt/software/10317/freshdesk)
   - [Compare vs Ada](https://www.getapp.pt/compare/10317/111973/freshdesk/vs/ada)
2. **LiveAgent** — 4.7/5 (1781 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.pt/software/91301/liveagent)
   - [Compare vs Ada](https://www.getapp.pt/compare/91301/111973/liveagent/vs/ada)
3. **Zendesk Suite** — 4.4/5 (4079 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
   - [Ver perfil](https://www.getapp.pt/software/9448/zendesk)
   - [Compare vs Ada](https://www.getapp.pt/compare/9448/111973/zendesk/vs/ada)
4. **LiveChat** — 4.6/5 (1723 reviews) — Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk
   - [Ver perfil](https://www.getapp.pt/software/8385/livechat)
   - [Compare vs Ada](https://www.getapp.pt/compare/8385/111973/livechat/vs/ada)
5. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
   - [Ver perfil](https://www.getapp.pt/software/105081/tidio-chat)
   - [Compare vs Ada](https://www.getapp.pt/compare/105081/111973/tidio-chat/vs/ada)
6. **HelpDesk** — 4.6/5 (180 reviews) — Software de emissão de tíquetes para suporte ao cliente sem esforço.
   - [Ver perfil](https://www.getapp.pt/software/116767/helpdesk)
   - [Compare vs Ada](https://www.getapp.pt/compare/111973/116767/ada/vs/helpdesk)
7. **Intercom** — 4.5/5 (1133 reviews) — Mensageiro comercial para relacionamentos com clientes.
   - [Ver perfil](https://www.getapp.pt/software/91379/intercom)
   - [Compare vs Ada](https://www.getapp.pt/compare/91379/111973/intercom/vs/ada)
8. **Zoho Desk** — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
   - [Ver perfil](https://www.getapp.pt/software/10036/zoho-desk)
   - [Compare vs Ada](https://www.getapp.pt/compare/10036/111973/zoho-desk/vs/ada)
9. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
   - [Ver perfil](https://www.getapp.pt/software/91754/salesforce-1-service-cloud)
   - [Compare vs Ada](https://www.getapp.pt/compare/91754/111973/salesforce-1-service-cloud/vs/ada)
10. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
    - [Ver perfil](https://www.getapp.pt/software/104597/genesys-cloud)
    - [Compare vs Ada](https://www.getapp.pt/compare/104597/111973/genesys-cloud/vs/ada)
11. **Bitrix24** — 4.2/5 (990 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
    - [Ver perfil](https://www.getapp.pt/software/90602/bitrix24)
    - [Compare vs Ada](https://www.getapp.pt/compare/90602/111973/bitrix24/vs/ada)
12. **Gorgias** — 4.6/5 (134 reviews) — Suporte técnico e solução para atendimento ao cliente.
    - [Ver perfil](https://www.getapp.pt/software/124359/gorgias)
    - [Compare vs Ada](https://www.getapp.pt/compare/111973/124359/ada/vs/gorgias)
13. **Enterprise Bot** — 4.5/5 (10 reviews) — Conversas omnichannel inteligentes
    - [Ver perfil](https://www.getapp.pt/software/2054268/enterprise-bot)
    - [Compare vs Ada](https://www.getapp.pt/compare/111973/2054268/ada/vs/enterprise-bot)
14. **Sprinklr** — 4.3/5 (91 reviews) — Gestão de redes sociais, análise e planejamento estratégico.
    - [Ver perfil](https://www.getapp.pt/software/100180/sprinklr)
    - [Compare vs Ada](https://www.getapp.pt/compare/100180/111973/sprinklr/vs/ada)
15. **JIRA Service Management** — 4.5/5 (770 reviews) — Central de serviços simples criada com base no Jira.
    - [Ver perfil](https://www.getapp.pt/software/91811/jira-service-management)
    - [Compare vs Ada](https://www.getapp.pt/compare/91811/111973/jira-service-management/vs/ada)
16. **Freshchat** — 4.1/5 (120 reviews) — Software de bate-papo ao vivo para mensagens modernas
    - [Ver perfil](https://www.getapp.pt/software/106095/freshchat)
    - [Compare vs Ada](https://www.getapp.pt/compare/106095/111973/freshchat/vs/ada)
17. **Missive** — 4.9/5 (174 reviews) — Caixa de entrada colaborativa para equipes
    - [Ver perfil](https://www.getapp.pt/software/2057204/missive)
    - [Compare vs Ada](https://www.getapp.pt/compare/111973/2057204/ada/vs/missive)
18. **Hiver** — 4.7/5 (147 reviews) — Hiver: suporte técnico de atendimento ao cliente baseado no Gmail
    - [Ver perfil](https://www.getapp.pt/software/20502/hiver)
    - [Compare vs Ada](https://www.getapp.pt/compare/20502/111973/hiver/vs/ada)
19. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes
    - [Ver perfil](https://www.getapp.pt/software/119575/hubspot-service-hub)
    - [Compare vs Ada](https://www.getapp.pt/compare/111973/119575/ada/vs/hubspot-service-hub)
20. **Quidget** — 4.8/5 (4 reviews) — Chatbots personalizados e assistentes de IA para conversas com clientes
    - [Ver perfil](https://www.getapp.pt/software/2076810/quidget)
    - [Compare vs Ada](https://www.getapp.pt/compare/111973/2076810/ada/vs/quidget)

## Categorias relacionadas

- [Sistemas de Suporte ao Cliente](https://www.getapp.pt/directory/562/customer-support/software)
- [Software de Experiência do Cliente](https://www.getapp.pt/directory/601/customer-experience/software)
- [Software de IA Generativa](https://www.getapp.pt/directory/3874/generative-ai/software)
- [Software IVR (​Interactive Voice Response)](https://www.getapp.pt/directory/289/ivr/software)
- [Plataforma de IA Conversacional](https://www.getapp.pt/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.pt/alternatives/111973/ada)
- [View Product Profile](https://www.getapp.pt/software/111973/ada)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/111973/ada> |
| de-AT | <https://www.getapp.at/alternatives/111973/ada> |
| en | <https://www.getapp.com/marketing-software/a/ada-support/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/111973/ada> |
| en-AU | <https://www.getapp.com.au/alternatives/111973/ada> |
| en-CA | <https://www.getapp.ca/alternatives/111973/ada> |
| en-GB | <https://www.getapp.co.uk/alternatives/111973/ada> |
| en-IE | <https://www.getapp.ie/alternatives/111973/ada> |
| en-NZ | <https://www.getapp.co.nz/alternatives/111973/ada> |
| en-SG | <https://www.getapp.sg/alternatives/111973/ada> |
| en-ZA | <https://www.getapp.za.com/alternatives/111973/ada> |
| fr | <https://www.getapp.fr/alternatives/111973/ada> |
| fr-BE | <https://fr.getapp.be/alternatives/111973/ada> |
| fr-CA | <https://fr.getapp.ca/alternatives/111973/ada> |
| nl | <https://www.getapp.nl/alternatives/111973/ada> |
| nl-BE | <https://www.getapp.be/alternatives/111973/ada> |
| pt | <https://www.getapp.com.br/alternatives/111973/ada> |
| pt-PT | <https://www.getapp.pt/alternatives/111973/ada> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Ada","description":"Encontre rapidamente e compare as principais alternativas ao Ada no GetApp Portugal. Lista completa de ferramentas similares e de concorrentes para ajudá-lo na seleção do software e a contatar diretamente vários fornecedores.","url":"https://www.getapp.pt/alternatives/111973/ada","about":{"@id":"https://www.getapp.pt/alternatives/111973/ada#software"},"breadcrumb":{"@id":"https://www.getapp.pt/alternatives/111973/ada#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.pt/alternatives/111973/ada#webpage","mainEntity":{"@id":"https://www.getapp.pt/alternatives/111973/ada#software"},"publisher":{"@id":"https://www.getapp.pt/#organization"},"inLanguage":"pt-PT","isPartOf":{"@id":"https://www.getapp.pt/#website"}},{"name":"Ada","url":"https://www.getapp.pt/software/111973/ada","@type":"SoftwareApplication","@id":"https://www.getapp.pt/software/111973/ada#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.pt/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":15,"ratingValue":4.7},"offers":{"price":"60000","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sistemas de Suporte ao Cliente","position":2,"item":"/directory/562/customer-support/software","@type":"ListItem"},{"name":"Ada","position":3,"item":"/software/111973/ada","@type":"ListItem"},{"name":"Alternativas ao Ada","position":4,"item":"https://www.getapp.pt/alternatives/111973/ada","@type":"ListItem"}],"@id":"https://www.getapp.pt/alternatives/111973/ada#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"20 melhores alternativas ao Ada | GetApp Portugal 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.pt/software/10317/freshdesk","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.pt/software/91301/liveagent","@type":"ListItem"},{"name":"Zendesk Suite","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.pt/software/9448/zendesk","@type":"ListItem"},{"name":"LiveChat","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.pt/software/8385/livechat","@type":"ListItem"},{"name":"Tidio","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.pt/software/105081/tidio-chat","@type":"ListItem"},{"name":"HelpDesk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a836eda-81e3-4eac-aa10-35158a379e59.png","url":"https://www.getapp.pt/software/116767/helpdesk","@type":"ListItem"},{"name":"Intercom","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.pt/software/91379/intercom","@type":"ListItem"},{"name":"Zoho Desk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.pt/software/10036/zoho-desk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.pt/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"Genesys Cloud CX","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.getapp.pt/software/104597/genesys-cloud","@type":"ListItem"},{"name":"Bitrix24","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.pt/software/90602/bitrix24","@type":"ListItem"},{"name":"Gorgias","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2bc741c7-b864-4fea-b3e4-b763409d072e.png","url":"https://www.getapp.pt/software/124359/gorgias","@type":"ListItem"},{"name":"Enterprise Bot","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3f7a226-7be8-4ebf-841c-f2660e285314.png","url":"https://www.getapp.pt/software/2054268/enterprise-bot","@type":"ListItem"},{"name":"Sprinklr","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.getapp.pt/software/100180/sprinklr","@type":"ListItem"},{"name":"JIRA Service Management","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.pt/software/91811/jira-service-management","@type":"ListItem"},{"name":"Freshchat","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.getapp.pt/software/106095/freshchat","@type":"ListItem"},{"name":"Missive","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02c5a0c2-839c-47e9-aa34-959873810a4d.png","url":"https://www.getapp.pt/software/2057204/missive","@type":"ListItem"},{"name":"Hiver","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.getapp.pt/software/20502/hiver","@type":"ListItem"},{"name":"HubSpot Service Hub","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.getapp.pt/software/119575/hubspot-service-hub","@type":"ListItem"},{"name":"Quidget","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e671d6e-798c-42de-be2b-7c47ffc003ca.png","url":"https://www.getapp.pt/software/2076810/quidget","@type":"ListItem"}],"@id":"https://www.getapp.pt/alternatives/111973/ada#itemlist","numberOfItems":20}
</script>
