---
description: Avaliações detalhadas do HelpDesk com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o HelpDesk com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HelpDesk - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/231/customer-service/software) > [HelpDesk](/software/116767/helpdesk) > [Alternativas ao HelpDesk](https://www.getapp.pt/alternatives/116767/helpdesk)

# Alternativas ao HelpDesk

Canonical: https://www.getapp.pt/alternatives/116767/helpdesk

> Explore the top alternatives to HelpDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3425 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
   - [Ver perfil](https://www.getapp.pt/software/10317/freshdesk)
   - [Compare vs HelpDesk](https://www.getapp.pt/compare/10317/116767/freshdesk/vs/helpdesk)
2. **Salesforce Sales Cloud** — 4.4/5 (18782 reviews) — Automação de vendas e CRM baseada na nuvem
   - [Ver perfil](https://www.getapp.pt/software/90378/salesforce)
   - [Compare vs HelpDesk](https://www.getapp.pt/compare/90378/116767/salesforce/vs/helpdesk)
3. **Zendesk Suite** — 4.4/5 (4079 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
   - [Ver perfil](https://www.getapp.pt/software/9448/zendesk)
   - [Compare vs HelpDesk](https://www.getapp.pt/compare/9448/116767/zendesk/vs/helpdesk)
4. **LiveAgent** — 4.7/5 (1781 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.pt/software/91301/liveagent)
   - [Compare vs HelpDesk](https://www.getapp.pt/compare/91301/116767/liveagent/vs/helpdesk)
5. **LiveChat** — 4.6/5 (1723 reviews) — Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk
   - [Ver perfil](https://www.getapp.pt/software/8385/livechat)
   - [Compare vs HelpDesk](https://www.getapp.pt/compare/8385/116767/livechat/vs/helpdesk)
6. **Milvus** — 4.8/5 (298 reviews) — Sistema de gestão de TI e solução de suporte técnico
   - [Ver perfil](https://www.getapp.pt/software/132287/milvus)
   - [Compare vs HelpDesk](https://www.getapp.pt/compare/116767/132287/helpdesk/vs/milvus)
7. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
   - [Ver perfil](https://www.getapp.pt/software/105081/tidio-chat)
   - [Compare vs HelpDesk](https://www.getapp.pt/compare/105081/116767/tidio-chat/vs/helpdesk)
8. **Intercom** — 4.5/5 (1133 reviews) — Mensageiro comercial para relacionamentos com clientes.
   - [Ver perfil](https://www.getapp.pt/software/91379/intercom)
   - [Compare vs HelpDesk](https://www.getapp.pt/compare/91379/116767/intercom/vs/helpdesk)
9. **Zoho Desk** — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
   - [Ver perfil](https://www.getapp.pt/software/10036/zoho-desk)
   - [Compare vs HelpDesk](https://www.getapp.pt/compare/10036/116767/zoho-desk/vs/helpdesk)
10. **Zoho Assist** — 4.7/5 (1406 reviews) — Suporte remoto instantâneo. Acesso remoto autônomo.
    - [Ver perfil](https://www.getapp.pt/software/9913/zoho-assist)
    - [Compare vs HelpDesk](https://www.getapp.pt/compare/9913/116767/zoho-assist/vs/helpdesk)
11. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
    - [Ver perfil](https://www.getapp.pt/software/91754/salesforce-1-service-cloud)
    - [Compare vs HelpDesk](https://www.getapp.pt/compare/91754/116767/salesforce-1-service-cloud/vs/helpdesk)
12. **Gorgias** — 4.6/5 (134 reviews) — Suporte técnico e solução para atendimento ao cliente.
    - [Ver perfil](https://www.getapp.pt/software/124359/gorgias)
    - [Compare vs HelpDesk](https://www.getapp.pt/compare/116767/124359/helpdesk/vs/gorgias)
13. **Dynamics 365** — 4.4/5 (5822 reviews) — Aplicativos de ERP e CRM da Microsoft
    - [Ver perfil](https://www.getapp.pt/software/90844/dynamics-365)
    - [Compare vs HelpDesk](https://www.getapp.pt/compare/90844/116767/dynamics-365/vs/helpdesk)
14. **Hiver** — 4.7/5 (147 reviews) — Hiver: suporte técnico de atendimento ao cliente baseado no Gmail
    - [Ver perfil](https://www.getapp.pt/software/20502/hiver)
    - [Compare vs HelpDesk](https://www.getapp.pt/compare/20502/116767/hiver/vs/helpdesk)
15. **Bitrix24** — 4.2/5 (990 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
    - [Ver perfil](https://www.getapp.pt/software/90602/bitrix24)
    - [Compare vs HelpDesk](https://www.getapp.pt/compare/90602/116767/bitrix24/vs/helpdesk)
16. **JIRA Service Management** — 4.5/5 (770 reviews) — Central de serviços simples criada com base no Jira.
    - [Ver perfil](https://www.getapp.pt/software/91811/jira-service-management)
    - [Compare vs HelpDesk](https://www.getapp.pt/compare/91811/116767/jira-service-management/vs/helpdesk)
17. **Front** — 4.5/5 (286 reviews) — Software de gestão de e-mail e caixa de entrada compartilhada para equipes
    - [Ver perfil](https://www.getapp.pt/software/102177/front)
    - [Compare vs HelpDesk](https://www.getapp.pt/compare/102177/116767/front/vs/helpdesk)
18. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
    - [Ver perfil](https://www.getapp.pt/software/104597/genesys-cloud)
    - [Compare vs HelpDesk](https://www.getapp.pt/compare/104597/116767/genesys-cloud/vs/helpdesk)
19. **Missive** — 4.9/5 (174 reviews) — Caixa de entrada colaborativa para equipes
    - [Ver perfil](https://www.getapp.pt/software/2057204/missive)
    - [Compare vs HelpDesk](https://www.getapp.pt/compare/116767/2057204/helpdesk/vs/missive)
20. **Help Scout** — 4.6/5 (226 reviews) — Suporte técnico na Internet, criado para melhorar a experiência do cliente
    - [Ver perfil](https://www.getapp.pt/software/90462/help-scout)
    - [Compare vs HelpDesk](https://www.getapp.pt/compare/90462/116767/help-scout/vs/helpdesk)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.getapp.pt/directory/231/customer-service/software)
- [Sistemas de Help Desk](https://www.getapp.pt/directory/287/help-desk-ticketing/software)
- [Sistemas de Monitoramento de Problemas](https://www.getapp.pt/directory/580/issue-tracking/software)
- [Sistemas de Gestão de Reclamações](https://www.getapp.pt/directory/841/complaint-management/software)
- [Software de Satisfação do Cliente](https://www.getapp.pt/directory/1029/customer-satisfaction/software)

## Links

- [View on GetApp](https://www.getapp.pt/alternatives/116767/helpdesk)
- [View Product Profile](https://www.getapp.pt/software/116767/helpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/116767/helpdesk> |
| de-AT | <https://www.getapp.at/alternatives/116767/helpdesk> |
| en | <https://www.getapp.com/customer-service-support-software/a/helpdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/116767/helpdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/116767/helpdesk> |
| en-CA | <https://www.getapp.ca/alternatives/116767/helpdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/116767/helpdesk> |
| en-IE | <https://www.getapp.ie/alternatives/116767/helpdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/116767/helpdesk> |
| en-SG | <https://www.getapp.sg/alternatives/116767/helpdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/116767/helpdesk> |
| es | <https://www.getapp.es/alternatives/116767/helpdesk> |
| es-CL | <https://www.getapp.cl/alternatives/116767/helpdesk> |
| es-CO | <https://www.getapp.com.co/alternatives/116767/helpdesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/116767/helpdesk> |
| fr | <https://www.getapp.fr/alternatives/116767/helpdesk> |
| fr-BE | <https://fr.getapp.be/alternatives/116767/helpdesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/116767/helpdesk> |
| nl | <https://www.getapp.nl/alternatives/116767/helpdesk> |
| nl-BE | <https://www.getapp.be/alternatives/116767/helpdesk> |
| pt | <https://www.getapp.com.br/alternatives/116767/helpdesk> |
| pt-PT | <https://www.getapp.pt/alternatives/116767/helpdesk> |

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