---
description: Avaliações detalhadas do CTM com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o CTM com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CTM - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Telefonia](/directory/294/telephony/software) > [CTM](/software/127363/calltrackingmetrics) > [Alternativas ao CTM](https://www.getapp.pt/alternatives/127363/calltrackingmetrics)

# Alternativas ao CTM

Canonical: https://www.getapp.pt/alternatives/127363/calltrackingmetrics

> Explore the top alternatives to CTM. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1754 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.pt/software/91301/liveagent)
   - [Compare vs CTM](https://www.getapp.pt/compare/91301/127363/liveagent/vs/calltrackingmetrics)
2. **Nextiva** — 4.6/5 (914 reviews) — Simplificando a comunicação empresarial
   - [Ver perfil](https://www.getapp.pt/software/91289/nextiva)
   - [Compare vs CTM](https://www.getapp.pt/compare/91289/127363/nextiva/vs/calltrackingmetrics)
3. **CallHippo** — 4.4/5 (675 reviews) — Sistema de telefonia virtual para equipes de vendas, marketing e suporte
   - [Ver perfil](https://www.getapp.pt/software/107461/callhippo)
   - [Compare vs CTM](https://www.getapp.pt/compare/107461/127363/callhippo/vs/calltrackingmetrics)
4. **Aircall** — 4.2/5 (458 reviews) — Sistema de telefonia para equipes de suporte e vendas
   - [Ver perfil](https://www.getapp.pt/software/100333/aircall)
   - [Compare vs CTM](https://www.getapp.pt/compare/100333/127363/aircall/vs/calltrackingmetrics)
5. **3CX** — 4.4/5 (465 reviews) — PBX hospedado com integração de CRM e aplicativos móveis.
   - [Ver perfil](https://www.getapp.pt/software/103409/3cx)
   - [Compare vs CTM](https://www.getapp.pt/compare/103409/127363/3cx/vs/calltrackingmetrics)
6. **Zendesk Suite** — 4.4/5 (4072 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
   - [Ver perfil](https://www.getapp.pt/software/9448/zendesk)
   - [Compare vs CTM](https://www.getapp.pt/compare/9448/127363/zendesk/vs/calltrackingmetrics)
7. **Twilio** — 4.4/5 (501 reviews) — Voz e mensagens para aplicativos móveis e da internet
   - [Ver perfil](https://www.getapp.pt/software/90610/twilio-communications-platform)
   - [Compare vs CTM](https://www.getapp.pt/compare/90610/127363/twilio-communications-platform/vs/calltrackingmetrics)
8. **Bitrix24** — 4.2/5 (984 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
   - [Ver perfil](https://www.getapp.pt/software/90602/bitrix24)
   - [Compare vs CTM](https://www.getapp.pt/compare/90602/127363/bitrix24/vs/calltrackingmetrics)
9. **Squaretalk** — 4.9/5 (101 reviews) — Solução Deskforce para aumentar o desempenho do agente.
   - [Ver perfil](https://www.getapp.pt/software/106691/squaretalk-matrix)
   - [Compare vs CTM](https://www.getapp.pt/compare/106691/127363/squaretalk-matrix/vs/calltrackingmetrics)
10. **Five9** — 4.2/5 (481 reviews) — Software de contato e call center na nuvem
    - [Ver perfil](https://www.getapp.pt/software/91276/five9)
    - [Compare vs CTM](https://www.getapp.pt/compare/91276/127363/five9/vs/calltrackingmetrics)
11. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
    - [Ver perfil](https://www.getapp.pt/software/104597/genesys-cloud)
    - [Compare vs CTM](https://www.getapp.pt/compare/104597/127363/genesys-cloud/vs/calltrackingmetrics)
12. **uContact** — 4.5/5 (81 reviews) — Solução de central de atendimento omnichannel tudo-em-um
    - [Ver perfil](https://www.getapp.pt/software/105903/ucontact)
    - [Compare vs CTM](https://www.getapp.pt/compare/105903/127363/ucontact/vs/calltrackingmetrics)
13. **XCALLY** — 4.8/5 (130 reviews) — Gerenciamento de central de contato omnicanal
    - [Ver perfil](https://www.getapp.pt/software/112271/xcally)
    - [Compare vs CTM](https://www.getapp.pt/compare/112271/127363/xcally/vs/calltrackingmetrics)
14. **Talkdesk** — 4.5/5 (732 reviews) — Software de central de atendimento baseado na nuvem.
    - [Ver perfil](https://www.getapp.pt/software/100659/talkdesk)
    - [Compare vs CTM](https://www.getapp.pt/compare/100659/127363/talkdesk/vs/calltrackingmetrics)
15. **ZIWO** — 4.7/5 (108 reviews) — Ferramenta de central de contato baseada em API com agentes reais e virtuais.
    - [Ver perfil](https://www.getapp.pt/software/131291/ziwo)
    - [Compare vs CTM](https://www.getapp.pt/compare/127363/131291/calltrackingmetrics/vs/ziwo)
16. **Voiso** — 4.7/5 (30 reviews) — Software de call center para equipes de vendas externas e equipes de terceirização de processos de negócios (BPO na sigla em inglês).
    - [Ver perfil](https://www.getapp.pt/software/133847/voiso)
    - [Compare vs CTM](https://www.getapp.pt/compare/127363/133847/calltrackingmetrics/vs/voiso)
17. **CloudTalk** — 4.4/5 (268 reviews) — Software de call center baseado na nuvem para equipes de vendas e suporte
    - [Ver perfil](https://www.getapp.pt/software/114835/cloudtalk)
    - [Compare vs CTM](https://www.getapp.pt/compare/114835/127363/cloudtalk/vs/calltrackingmetrics)
18. **GoTo Connect** — 4.5/5 (668 reviews) — Solução verdadeiramente unificada de voz e vídeo.
    - [Ver perfil](https://www.getapp.pt/software/103797/goto-connect)
    - [Compare vs CTM](https://www.getapp.pt/compare/103797/127363/goto-connect/vs/calltrackingmetrics)
19. **Webex Suite** — 4.4/5 (7396 reviews) — Conferência de voz e vídeo com compartilhamento de tela
    - [Ver perfil](https://www.getapp.pt/software/10375/webex)
    - [Compare vs CTM](https://www.getapp.pt/compare/10375/127363/webex/vs/calltrackingmetrics)
20. **Zoho Desk** — 4.5/5 (2211 reviews) — O primeiro software de helpdesk sensível a contexto do setor
    - [Ver perfil](https://www.getapp.pt/software/10036/zoho-desk)
    - [Compare vs CTM](https://www.getapp.pt/compare/10036/127363/zoho-desk/vs/calltrackingmetrics)

## Categorias relacionadas

- [Sistemas de Telefonia](https://www.getapp.pt/directory/294/telephony/software)
- [Software de Marketing Conversacional](https://www.getapp.pt/directory/1659/conversational-marketing-platform/software)
- [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software)
- [Software para Central de Atendimentos](https://www.getapp.pt/directory/593/contact-center/software)
- [Sistemas de SMS em Massa](https://www.getapp.pt/directory/1291/sms-marketing/software)

## Links

- [View on GetApp](https://www.getapp.pt/alternatives/127363/calltrackingmetrics)
- [View Product Profile](https://www.getapp.pt/software/127363/calltrackingmetrics)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/127363/calltrackingmetrics> |
| de-AT | <https://www.getapp.at/alternatives/127363/calltrackingmetrics> |
| en | <https://www.getapp.com/it-communications-software/a/calltrackingmetrics/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/127363/calltrackingmetrics> |
| en-AU | <https://www.getapp.com.au/alternatives/127363/calltrackingmetrics> |
| en-CA | <https://www.getapp.ca/alternatives/127363/calltrackingmetrics> |
| en-GB | <https://www.getapp.co.uk/alternatives/127363/calltrackingmetrics> |
| en-IE | <https://www.getapp.ie/alternatives/127363/calltrackingmetrics> |
| en-NZ | <https://www.getapp.co.nz/alternatives/127363/calltrackingmetrics> |
| en-SG | <https://www.getapp.sg/alternatives/127363/calltrackingmetrics> |
| en-ZA | <https://www.getapp.za.com/alternatives/127363/calltrackingmetrics> |
| es | <https://www.getapp.es/alternatives/127363/calltrackingmetrics> |
| es-CL | <https://www.getapp.cl/alternatives/127363/calltrackingmetrics> |
| es-CO | <https://www.getapp.com.co/alternatives/127363/calltrackingmetrics> |
| es-MX | <https://www.getapp.com.mx/alternatives/127363/calltrackingmetrics> |
| fr | <https://www.getapp.fr/alternatives/127363/calltrackingmetrics> |
| fr-BE | <https://fr.getapp.be/alternatives/127363/calltrackingmetrics> |
| fr-CA | <https://fr.getapp.ca/alternatives/127363/calltrackingmetrics> |
| nl | <https://www.getapp.nl/alternatives/127363/calltrackingmetrics> |
| nl-BE | <https://www.getapp.be/alternatives/127363/calltrackingmetrics> |
| pt | <https://www.getapp.com.br/alternatives/127363/calltrackingmetrics> |
| pt-PT | <https://www.getapp.pt/alternatives/127363/calltrackingmetrics> |

-----

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