---
description: Avaliações detalhadas do Capacity com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Capacity com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Capacity - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Gestão de Conhecimento](/directory/257/knowledge-management/software) > [Capacity](/software/129319/capacity) > [Alternativas ao Capacity](https://www.getapp.pt/alternatives/129319/capacity)

# Alternativas ao Capacity

Canonical: https://www.getapp.pt/alternatives/129319/capacity

> Explore the top alternatives to Capacity. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — Uma ferramenta completa de gerenciamento de serviços de TI (ITSM) para empresas
   - [Ver perfil](https://www.getapp.pt/software/91351/freshservice)
   - [Compare vs Capacity](https://www.getapp.pt/compare/91351/129319/freshservice/vs/capacity)
2. **Freshdesk** — 4.5/5 (3425 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
   - [Ver perfil](https://www.getapp.pt/software/10317/freshdesk)
   - [Compare vs Capacity](https://www.getapp.pt/compare/10317/129319/freshdesk/vs/capacity)
3. **Zendesk Suite** — 4.4/5 (4079 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
   - [Ver perfil](https://www.getapp.pt/software/9448/zendesk)
   - [Compare vs Capacity](https://www.getapp.pt/compare/9448/129319/zendesk/vs/capacity)
4. **LiveAgent** — 4.7/5 (1781 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.pt/software/91301/liveagent)
   - [Compare vs Capacity](https://www.getapp.pt/compare/91301/129319/liveagent/vs/capacity)
5. **Hiver** — 4.7/5 (147 reviews) — Hiver: suporte técnico de atendimento ao cliente baseado no Gmail
   - [Ver perfil](https://www.getapp.pt/software/20502/hiver)
   - [Compare vs Capacity](https://www.getapp.pt/compare/20502/129319/hiver/vs/capacity)
6. **Bitrix24** — 4.2/5 (990 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
   - [Ver perfil](https://www.getapp.pt/software/90602/bitrix24)
   - [Compare vs Capacity](https://www.getapp.pt/compare/90602/129319/bitrix24/vs/capacity)
7. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
   - [Ver perfil](https://www.getapp.pt/software/105081/tidio-chat)
   - [Compare vs Capacity](https://www.getapp.pt/compare/105081/129319/tidio-chat/vs/capacity)
8. **Zoho Desk** — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
   - [Ver perfil](https://www.getapp.pt/software/10036/zoho-desk)
   - [Compare vs Capacity](https://www.getapp.pt/compare/10036/129319/zoho-desk/vs/capacity)
9. **LiveChat** — 4.6/5 (1723 reviews) — Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk
   - [Ver perfil](https://www.getapp.pt/software/8385/livechat)
   - [Compare vs Capacity](https://www.getapp.pt/compare/8385/129319/livechat/vs/capacity)
10. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes
    - [Ver perfil](https://www.getapp.pt/software/119575/hubspot-service-hub)
    - [Compare vs Capacity](https://www.getapp.pt/compare/119575/129319/hubspot-service-hub/vs/capacity)
11. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
    - [Ver perfil](https://www.getapp.pt/software/91754/salesforce-1-service-cloud)
    - [Compare vs Capacity](https://www.getapp.pt/compare/91754/129319/salesforce-1-service-cloud/vs/capacity)
12. **SysAid** — 4.5/5 (519 reviews) — Ferramenta de ITSM modular e simples de usar e central de serviços poderosa
    - [Ver perfil](https://www.getapp.pt/software/90863/sysaid)
    - [Compare vs Capacity](https://www.getapp.pt/compare/90863/129319/sysaid/vs/capacity)
13. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
    - [Ver perfil](https://www.getapp.pt/software/104597/genesys-cloud)
    - [Compare vs Capacity](https://www.getapp.pt/compare/104597/129319/genesys-cloud/vs/capacity)
14. **Pipefy** — 4.6/5 (321 reviews) — Plataforma de Gerenciamento de Trabalho
    - [Ver perfil](https://www.getapp.pt/software/107957/pipefy)
    - [Compare vs Capacity](https://www.getapp.pt/compare/107957/129319/pipefy/vs/capacity)
15. **EngageBay CRM** — 4.7/5 (907 reviews) — Software integrado de vendas e marketing para equipes em crescimento.
    - [Ver perfil](https://www.getapp.pt/software/113999/engagebay-marketing)
    - [Compare vs Capacity](https://www.getapp.pt/compare/113999/129319/engagebay-marketing/vs/capacity)
16. **JIRA Service Management** — 4.5/5 (770 reviews) — Central de serviços simples criada com base no Jira.
    - [Ver perfil](https://www.getapp.pt/software/91811/jira-service-management)
    - [Compare vs Capacity](https://www.getapp.pt/compare/91811/129319/jira-service-management/vs/capacity)
17. **Intercom** — 4.5/5 (1133 reviews) — Mensageiro comercial para relacionamentos com clientes.
    - [Ver perfil](https://www.getapp.pt/software/91379/intercom)
    - [Compare vs Capacity](https://www.getapp.pt/compare/91379/129319/intercom/vs/capacity)
18. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Software de central de serviços e gestão de ativos de TI
    - [Ver perfil](https://www.getapp.pt/software/1336/solarwinds-service-desk)
    - [Compare vs Capacity](https://www.getapp.pt/compare/1336/129319/solarwinds-service-desk/vs/capacity)
19. **Froged** — 4.5/5 (56 reviews) — Software de engajamento com o cliente
    - [Ver perfil](https://www.getapp.pt/software/2050795/froged)
    - [Compare vs Capacity](https://www.getapp.pt/compare/129319/2050795/capacity/vs/froged)
20. **Front** — 4.5/5 (286 reviews) — Software de gestão de e-mail e caixa de entrada compartilhada para equipes
    - [Ver perfil](https://www.getapp.pt/software/102177/front)
    - [Compare vs Capacity](https://www.getapp.pt/compare/102177/129319/front/vs/capacity)

## Categorias relacionadas

- [Sistemas de Gestão de Conhecimento](https://www.getapp.pt/directory/257/knowledge-management/software)
- [Software de Inteligência Artificial](https://www.getapp.pt/directory/1397/artificial-intelligence/software)
- [Sistemas de Atendimento ao Cliente](https://www.getapp.pt/directory/231/customer-service/software)
- [Software de Gestão de Processos de Negócios](https://www.getapp.pt/directory/273/business-process-management-bpm/software)
- [Sistemas de Help Desk](https://www.getapp.pt/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.pt/alternatives/129319/capacity)
- [View Product Profile](https://www.getapp.pt/software/129319/capacity)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/129319/capacity> |
| de-AT | <https://www.getapp.at/alternatives/129319/capacity> |
| en | <https://www.getapp.com/emerging-technology-software/a/capacity/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/129319/capacity> |
| en-AU | <https://www.getapp.com.au/alternatives/129319/capacity> |
| en-CA | <https://www.getapp.ca/alternatives/129319/capacity> |
| en-GB | <https://www.getapp.co.uk/alternatives/129319/capacity> |
| en-IE | <https://www.getapp.ie/alternatives/129319/capacity> |
| en-NZ | <https://www.getapp.co.nz/alternatives/129319/capacity> |
| en-SG | <https://www.getapp.sg/alternatives/129319/capacity> |
| en-ZA | <https://www.getapp.za.com/alternatives/129319/capacity> |
| es | <https://www.getapp.es/alternatives/129319/capacity> |
| es-CL | <https://www.getapp.cl/alternatives/129319/capacity> |
| es-CO | <https://www.getapp.com.co/alternatives/129319/capacity> |
| es-MX | <https://www.getapp.com.mx/alternatives/129319/capacity> |
| fr | <https://www.getapp.fr/alternatives/129319/capacity> |
| fr-BE | <https://fr.getapp.be/alternatives/129319/capacity> |
| fr-CA | <https://fr.getapp.ca/alternatives/129319/capacity> |
| nl | <https://www.getapp.nl/alternatives/129319/capacity> |
| nl-BE | <https://www.getapp.be/alternatives/129319/capacity> |
| pt | <https://www.getapp.com.br/alternatives/129319/capacity> |
| pt-PT | <https://www.getapp.pt/alternatives/129319/capacity> |

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