---
description: Avaliações detalhadas do ProProfs Help Desk com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o ProProfs Help Desk com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ProProfs Help Desk - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/231/customer-service/software) > [ProProfs Help Desk](/software/130635/proprofs-help-desk) > [Alternativas ao ProProfs Help Desk](https://www.getapp.pt/alternatives/130635/proprofs-help-desk)

# Alternativas ao ProProfs Help Desk

Canonical: https://www.getapp.pt/alternatives/130635/proprofs-help-desk

> Explore the top alternatives to ProProfs Help Desk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3425 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
   - [Ver perfil](https://www.getapp.pt/software/10317/freshdesk)
   - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/10317/130635/freshdesk/vs/proprofs-help-desk)
2. **LiveAgent** — 4.7/5 (1781 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.pt/software/91301/liveagent)
   - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/91301/130635/liveagent/vs/proprofs-help-desk)
3. **JIRA Service Management** — 4.5/5 (770 reviews) — Central de serviços simples criada com base no Jira.
   - [Ver perfil](https://www.getapp.pt/software/91811/jira-service-management)
   - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/91811/130635/jira-service-management/vs/proprofs-help-desk)
4. **Hiver** — 4.7/5 (147 reviews) — Hiver: suporte técnico de atendimento ao cliente baseado no Gmail
   - [Ver perfil](https://www.getapp.pt/software/20502/hiver)
   - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/20502/130635/hiver/vs/proprofs-help-desk)
5. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes
   - [Ver perfil](https://www.getapp.pt/software/119575/hubspot-service-hub)
   - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/119575/130635/hubspot-service-hub/vs/proprofs-help-desk)
6. **Zendesk Suite** — 4.4/5 (4079 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
   - [Ver perfil](https://www.getapp.pt/software/9448/zendesk)
   - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/9448/130635/zendesk/vs/proprofs-help-desk)
7. **TOPdesk** — 4.4/5 (111 reviews) — Suporte técnico e gerenciamento de serviços
   - [Ver perfil](https://www.getapp.pt/software/111785/topdesk)
   - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/111785/130635/topdesk/vs/proprofs-help-desk)
8. **Capacity** — 4.5/5 (14 reviews) — Solução de gestão de conhecimento baseada em inteligência artificial
   - [Ver perfil](https://www.getapp.pt/software/129319/capacity)
   - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/129319/130635/capacity/vs/proprofs-help-desk)
9. **Bitrix24** — 4.2/5 (990 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
   - [Ver perfil](https://www.getapp.pt/software/90602/bitrix24)
   - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/90602/130635/bitrix24/vs/proprofs-help-desk)
10. **Zoho Desk** — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
    - [Ver perfil](https://www.getapp.pt/software/10036/zoho-desk)
    - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/10036/130635/zoho-desk/vs/proprofs-help-desk)
11. **Vision Helpdesk** — 4.6/5 (48 reviews) — Helpdesk, helpdesk para várias empresas e central de serviços ITSM/ITIL
    - [Ver perfil](https://www.getapp.pt/software/90728/vision-helpdesk)
    - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/90728/130635/vision-helpdesk/vs/proprofs-help-desk)
12. **InvGate Service Management** — 4.6/5 (108 reviews) — Software de central de serviços de TI
    - [Ver perfil](https://www.getapp.pt/software/101213/service-desk)
    - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/101213/130635/service-desk/vs/proprofs-help-desk)
13. **Freshservice** — 4.5/5 (714 reviews) — Uma ferramenta completa de gerenciamento de serviços de TI (ITSM) para empresas
    - [Ver perfil](https://www.getapp.pt/software/91351/freshservice)
    - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/91351/130635/freshservice/vs/proprofs-help-desk)
14. **SysAid** — 4.5/5 (519 reviews) — Ferramenta de ITSM modular e simples de usar e central de serviços poderosa
    - [Ver perfil](https://www.getapp.pt/software/90863/sysaid)
    - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/90863/130635/sysaid/vs/proprofs-help-desk)
15. **Mint Service Desk** — 4.8/5 (23 reviews) — Solução de gestão de ativos e central de serviços de TI
    - [Ver perfil](https://www.getapp.pt/software/117895/mint-service-desk)
    - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/117895/130635/mint-service-desk/vs/proprofs-help-desk)
16. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Software de helpdesk de TI em nuvem
    - [Ver perfil](https://www.getapp.pt/software/20521/manageengine-service-desk-plus)
    - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/20521/130635/manageengine-service-desk-plus/vs/proprofs-help-desk)
17. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Software de central de serviços e gestão de ativos de TI
    - [Ver perfil](https://www.getapp.pt/software/1336/solarwinds-service-desk)
    - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/1336/130635/solarwinds-service-desk/vs/proprofs-help-desk)
18. **HelpDesk** — 4.6/5 (180 reviews) — Software de emissão de tíquetes para suporte ao cliente sem esforço.
    - [Ver perfil](https://www.getapp.pt/software/116767/helpdesk)
    - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/116767/130635/helpdesk/vs/proprofs-help-desk)
19. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Software de atendimento ao cliente e suporte técnico online
    - [Ver perfil](https://www.getapp.pt/software/90516/happyfox)
    - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/90516/130635/happyfox/vs/proprofs-help-desk)
20. **EngageBay CRM** — 4.7/5 (907 reviews) — Software integrado de vendas e marketing para equipes em crescimento.
    - [Ver perfil](https://www.getapp.pt/software/113999/engagebay-marketing)
    - [Compare vs ProProfs Help Desk](https://www.getapp.pt/compare/113999/130635/engagebay-marketing/vs/proprofs-help-desk)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.getapp.pt/directory/231/customer-service/software)
- [Sistemas de Help Desk](https://www.getapp.pt/directory/287/help-desk-ticketing/software)
- [Software ITSM](https://www.getapp.pt/directory/292/it-service-management-itsm/software)
- [Sistemas de Service Desk](https://www.getapp.pt/directory/1249/service-desk/software)
- [Software de Gerenciamento de Email](https://www.getapp.pt/directory/306/email-management/software)

## Links

- [View on GetApp](https://www.getapp.pt/alternatives/130635/proprofs-help-desk)
- [View Product Profile](https://www.getapp.pt/software/130635/proprofs-help-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/130635/proprofs-help-desk> |
| de-AT | <https://www.getapp.at/alternatives/130635/proprofs-help-desk> |
| en | <https://www.getapp.com/customer-service-support-software/a/proprofs-help-desk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/130635/proprofs-help-desk> |
| en-AU | <https://www.getapp.com.au/alternatives/130635/proprofs-help-desk> |
| en-CA | <https://www.getapp.ca/alternatives/130635/proprofs-help-desk> |
| en-GB | <https://www.getapp.co.uk/alternatives/130635/proprofs-help-desk> |
| en-IE | <https://www.getapp.ie/alternatives/130635/proprofs-help-desk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/130635/proprofs-help-desk> |
| en-SG | <https://www.getapp.sg/alternatives/130635/proprofs-help-desk> |
| en-ZA | <https://www.getapp.za.com/alternatives/130635/proprofs-help-desk> |
| es | <https://www.getapp.es/alternatives/130635/proprofs-help-desk> |
| es-CL | <https://www.getapp.cl/alternatives/130635/proprofs-help-desk> |
| es-CO | <https://www.getapp.com.co/alternatives/130635/proprofs-help-desk> |
| es-MX | <https://www.getapp.com.mx/alternatives/130635/proprofs-help-desk> |
| fr | <https://www.getapp.fr/alternatives/130635/proprofs-help-desk> |
| fr-BE | <https://fr.getapp.be/alternatives/130635/proprofs-help-desk> |
| fr-CA | <https://fr.getapp.ca/alternatives/130635/proprofs-help-desk> |
| nl | <https://www.getapp.nl/alternatives/130635/proprofs-help-desk> |
| nl-BE | <https://www.getapp.be/alternatives/130635/proprofs-help-desk> |
| pt | <https://www.getapp.com.br/alternatives/130635/proprofs-help-desk> |
| pt-PT | <https://www.getapp.pt/alternatives/130635/proprofs-help-desk> |

-----

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