---
description: Avaliações detalhadas do Snaps com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Snaps com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Snaps - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Experiência do Cliente](/directory/601/customer-experience/software) > [Snaps](/software/2029423/snaps) > [Alternativas ao Snaps](https://www.getapp.pt/alternatives/2029423/snaps)

# Alternativas ao Snaps

Canonical: https://www.getapp.pt/alternatives/2029423/snaps

> Explore the top alternatives to Snaps. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
   - [Ver perfil](https://www.getapp.pt/software/105081/tidio-chat)
   - [Compare vs Snaps](https://www.getapp.pt/compare/105081/2029423/tidio-chat/vs/snaps)
2. **LiveAgent** — 4.7/5 (1787 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.pt/software/91301/liveagent)
   - [Compare vs Snaps](https://www.getapp.pt/compare/91301/2029423/liveagent/vs/snaps)
3. **Moveo.AI** — 5.0/5 (9 reviews) — Plataforma de IA conversacional
   - [Ver perfil](https://www.getapp.pt/software/2061017/moveo-ai)
   - [Compare vs Snaps](https://www.getapp.pt/compare/2029423/2061017/snaps/vs/moveo-ai)
4. **Freshdesk Omni** — 3.6/5 (5 reviews) — Software para suporte ao cliente omnichannel
   - [Ver perfil](https://www.getapp.pt/software/2069229/freshworks-customer-service-suite)
   - [Compare vs Snaps](https://www.getapp.pt/compare/2029423/2069229/snaps/vs/freshworks-customer-service-suite)
5. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
   - [Ver perfil](https://www.getapp.pt/software/104597/genesys-cloud)
   - [Compare vs Snaps](https://www.getapp.pt/compare/104597/2029423/genesys-cloud/vs/snaps)
6. **Zenvia Customer Cloud** — 4.1/5 (359 reviews) — Zenvia Customer Cloud - IA completa para vender mais e atender melhor
   - [Ver perfil](https://www.getapp.pt/software/2055061/sirena)
   - [Compare vs Snaps](https://www.getapp.pt/compare/2029423/2055061/snaps/vs/sirena)
7. **Capacity** — 4.5/5 (14 reviews) — Solução de gestão de conhecimento baseada em inteligência artificial
   - [Ver perfil](https://www.getapp.pt/software/129319/capacity)
   - [Compare vs Snaps](https://www.getapp.pt/compare/129319/2029423/capacity/vs/snaps)
8. **SmatBot** — 4.6/5 (74 reviews) — Plataforma de criação de chatbots
   - [Ver perfil](https://www.getapp.pt/software/2053190/smatbot)
   - [Compare vs Snaps](https://www.getapp.pt/compare/2029423/2053190/snaps/vs/smatbot)
9. **Typeform** — 4.7/5 (974 reviews) — Transforme a coleta de dados em uma experiência com formulários personalizados
   - [Ver perfil](https://www.getapp.pt/software/91581/typeform)
   - [Compare vs Snaps](https://www.getapp.pt/compare/91581/2029423/typeform/vs/snaps)
10. **LiveChat** — 4.6/5 (1727 reviews) — Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk
    - [Ver perfil](https://www.getapp.pt/software/8385/livechat)
    - [Compare vs Snaps](https://www.getapp.pt/compare/8385/2029423/livechat/vs/snaps)
11. **Weave** — 4.3/5 (673 reviews) — Software de comunicação com o cliente tudo-em-um
    - [Ver perfil](https://www.getapp.pt/software/121867/weave)
    - [Compare vs Snaps](https://www.getapp.pt/compare/121867/2029423/weave/vs/snaps)
12. **Freshchat** — 4.2/5 (150 reviews) — Software de bate-papo ao vivo para mensagens modernas
    - [Ver perfil](https://www.getapp.pt/software/106095/freshchat)
    - [Compare vs Snaps](https://www.getapp.pt/compare/106095/2029423/freshchat/vs/snaps)
13. **ChatBot** — 4.6/5 (66 reviews) — Desenvolva o primeiro bot em 10 minutos.
    - [Ver perfil](https://www.getapp.pt/software/108699/chatbot)
    - [Compare vs Snaps](https://www.getapp.pt/compare/108699/2029423/chatbot/vs/snaps)
14. **Zendesk Suite** — 4.4/5 (4090 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
    - [Ver perfil](https://www.getapp.pt/software/9448/zendesk)
    - [Compare vs Snaps](https://www.getapp.pt/compare/9448/2029423/zendesk/vs/snaps)
15. **Pipedrive** — 4.5/5 (3058 reviews) — CRM criado por vendedores para vendedores.
    - [Ver perfil](https://www.getapp.pt/software/90507/pipedrive)
    - [Compare vs Snaps](https://www.getapp.pt/compare/90507/2029423/pipedrive/vs/snaps)
16. **Intercom** — 4.5/5 (1135 reviews) — Mensageiro comercial para relacionamentos com clientes.
    - [Ver perfil](https://www.getapp.pt/software/91379/intercom)
    - [Compare vs Snaps](https://www.getapp.pt/compare/91379/2029423/intercom/vs/snaps)
17. **Sprinklr** — 4.3/5 (91 reviews) — Gestão de redes sociais, análise e planejamento estratégico.
    - [Ver perfil](https://www.getapp.pt/software/100180/sprinklr)
    - [Compare vs Snaps](https://www.getapp.pt/compare/100180/2029423/sprinklr/vs/snaps)
18. **Drift** — 4.5/5 (200 reviews) — Bate-papo ao vivo e mensagens no aplicativo para vendas e marketing
    - [Ver perfil](https://www.getapp.pt/software/108899/drift)
    - [Compare vs Snaps](https://www.getapp.pt/compare/108899/2029423/drift/vs/snaps)
19. **Smartsupp** — 4.6/5 (343 reviews) — O Smartsupp é um bate-papo gratuito em tempo real com registro de visitantes.
    - [Ver perfil](https://www.getapp.pt/software/101363/smartsupp-live-chat)
    - [Compare vs Snaps](https://www.getapp.pt/compare/101363/2029423/smartsupp-live-chat/vs/snaps)
20. **Arena** — 4.5/5 (22 reviews) — Chat em grupo para Lives, comunidades e sites de notícias.
    - [Ver perfil](https://www.getapp.pt/software/118663/arena-live-chat)
    - [Compare vs Snaps](https://www.getapp.pt/compare/118663/2029423/arena-live-chat/vs/snaps)

## Categorias relacionadas

- [Software de Experiência do Cliente](https://www.getapp.pt/directory/601/customer-experience/software)
- [Ferramentas de Engajamento com Cliente](https://www.getapp.pt/directory/650/customer-engagement/software)
- [Software de Inteligência Artificial](https://www.getapp.pt/directory/1397/artificial-intelligence/software)
- [Plataforma de IA Conversacional](https://www.getapp.pt/directory/1647/conversational-ai-platform/software)
- [Software de Marketing Conversacional](https://www.getapp.pt/directory/1659/conversational-marketing-platform/software)

## Links

- [View on GetApp](https://www.getapp.pt/alternatives/2029423/snaps)
- [View Product Profile](https://www.getapp.pt/software/2029423/snaps)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/snaps/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2029423/snaps> |
| en-AU | <https://www.getapp.com.au/alternatives/2029423/snaps> |
| en-CA | <https://www.getapp.ca/alternatives/2029423/snaps> |
| en-GB | <https://www.getapp.co.uk/alternatives/2029423/snaps> |
| en-IE | <https://www.getapp.ie/alternatives/2029423/snaps> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2029423/snaps> |
| en-SG | <https://www.getapp.sg/alternatives/2029423/snaps> |
| en-ZA | <https://www.getapp.za.com/alternatives/2029423/snaps> |
| pt | <https://www.getapp.com.br/alternatives/2029423/snaps> |
| pt-PT | <https://www.getapp.pt/alternatives/2029423/snaps> |

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