---
description: Avaliações detalhadas do Zendesk QA com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Zendesk QA com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zendesk QA - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/231/customer-service/software) > [Zendesk QA](/software/2047802/klaus) > [Alternativas ao Zendesk QA](https://www.getapp.pt/alternatives/2047802/klaus)

# Alternativas ao Zendesk QA

Canonical: https://www.getapp.pt/alternatives/2047802/klaus

> Explore the top alternatives to Zendesk QA. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Playvox** — 4.8/5 (109 reviews) — Software de garantia da qualidade para equipes de atendimento ao cliente.
   - [Ver perfil](https://www.getapp.pt/software/108425/playvox)
   - [Compare vs Zendesk QA](https://www.getapp.pt/compare/108425/2047802/playvox/vs/klaus)
2. **Five9** — 4.2/5 (484 reviews) — Software de contato e call center na nuvem
   - [Ver perfil](https://www.getapp.pt/software/91276/five9)
   - [Compare vs Zendesk QA](https://www.getapp.pt/compare/91276/2047802/five9/vs/klaus)
3. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
   - [Ver perfil](https://www.getapp.pt/software/104597/genesys-cloud)
   - [Compare vs Zendesk QA](https://www.getapp.pt/compare/104597/2047802/genesys-cloud/vs/klaus)
4. **LiveAgent** — 4.7/5 (1787 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.pt/software/91301/liveagent)
   - [Compare vs Zendesk QA](https://www.getapp.pt/compare/91301/2047802/liveagent/vs/klaus)
5. **Insightful** — 4.8/5 (250 reviews) — Software de análise e produtividade da força de trabalho
   - [Ver perfil](https://www.getapp.pt/software/101651/workpuls)
   - [Compare vs Zendesk QA](https://www.getapp.pt/compare/101651/2047802/workpuls/vs/klaus)
6. **Squaretalk** — 4.8/5 (114 reviews) — Solução Deskforce para aumentar o desempenho do agente.
   - [Ver perfil](https://www.getapp.pt/software/106691/squaretalk-matrix)
   - [Compare vs Zendesk QA](https://www.getapp.pt/compare/106691/2047802/squaretalk-matrix/vs/klaus)
7. **Zoho Desk** — 4.5/5 (2215 reviews) — O primeiro software de helpdesk sensível a contexto do setor
   - [Ver perfil](https://www.getapp.pt/software/10036/zoho-desk)
   - [Compare vs Zendesk QA](https://www.getapp.pt/compare/10036/2047802/zoho-desk/vs/klaus)
8. **Talkdesk** — 4.5/5 (733 reviews) — Software de central de atendimento baseado na nuvem.
   - [Ver perfil](https://www.getapp.pt/software/100659/talkdesk)
   - [Compare vs Zendesk QA](https://www.getapp.pt/compare/100659/2047802/talkdesk/vs/klaus)
9. **XM for Customer Experience** — 4.6/5 (255 reviews) — Plataforma de gestão da experiência do cliente (CXM)
   - [Ver perfil](https://www.getapp.pt/software/130147/customer-frontlines)
   - [Compare vs Zendesk QA](https://www.getapp.pt/compare/130147/2047802/customer-frontlines/vs/klaus)
10. **Call Center Studio** — 4.5/5 (47 reviews) — Software de gerenciamento de central de atendimento baseado na nuvem
    - [Ver perfil](https://www.getapp.pt/software/2037283/call-center-studio)
    - [Compare vs Zendesk QA](https://www.getapp.pt/compare/2037283/2047802/call-center-studio/vs/klaus)
11. **CloudTalk** — 4.4/5 (269 reviews) — Software de call center baseado na nuvem para equipes de vendas e suporte
    - [Ver perfil](https://www.getapp.pt/software/114835/cloudtalk)
    - [Compare vs Zendesk QA](https://www.getapp.pt/compare/114835/2047802/cloudtalk/vs/klaus)
12. **CallAI** — 4.7/5 (7 reviews) — Plataforma de análise de chamadas baseada em IA
    - [Ver perfil](https://www.getapp.pt/software/2068364/callai)
    - [Compare vs Zendesk QA](https://www.getapp.pt/compare/2047802/2068364/klaus/vs/callai)
13. **Nextiva** — 4.6/5 (919 reviews) — Simplificando a comunicação empresarial
    - [Ver perfil](https://www.getapp.pt/software/91289/nextiva)
    - [Compare vs Zendesk QA](https://www.getapp.pt/compare/91289/2047802/nextiva/vs/klaus)
14. **CallMiner Eureka** — 4.6/5 (5 reviews) — Solução omnichannel de análise de fala para centrais de atendimento
    - [Ver perfil](https://www.getapp.pt/software/2036991/callminer-eureka)
    - [Compare vs Zendesk QA](https://www.getapp.pt/compare/2036991/2047802/callminer-eureka/vs/klaus)
15. **Omni-Channel Customer Quality Assurance** (0 reviews) — Garantia de qualidade em 100% das interações com o cliente
    - [Ver perfil](https://www.getapp.pt/software/2080524/audire-ai)
    - [Compare vs Zendesk QA](https://www.getapp.pt/compare/2047802/2080524/klaus/vs/audire-ai)
16. **Sprinklr** — 4.3/5 (91 reviews) — Gestão de redes sociais, análise e planejamento estratégico.
    - [Ver perfil](https://www.getapp.pt/software/100180/sprinklr)
    - [Compare vs Zendesk QA](https://www.getapp.pt/compare/100180/2047802/sprinklr/vs/klaus)
17. **Diabolocom** — 4.9/5 (9 reviews) — Software na nuvem para call centers e atendimento ao cliente.
    - [Ver perfil](https://www.getapp.pt/software/2062119/diabolocom)
    - [Compare vs Zendesk QA](https://www.getapp.pt/compare/2047802/2062119/klaus/vs/diabolocom)
18. **Froged** — 4.5/5 (56 reviews) — Software de engajamento com o cliente
    - [Ver perfil](https://www.getapp.pt/software/2050795/froged)
    - [Compare vs Zendesk QA](https://www.getapp.pt/compare/2047802/2050795/klaus/vs/froged)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.getapp.pt/directory/231/customer-service/software)
- [Software de Garantia de Qualidade de Contact Center](https://www.getapp.pt/directory/3834/contact-center-quality-assurance/software)

## Links

- [View on GetApp](https://www.getapp.pt/alternatives/2047802/klaus)
- [View Product Profile](https://www.getapp.pt/software/2047802/klaus)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/2047802/klaus> |
| de-AT | <https://www.getapp.at/alternatives/2047802/klaus> |
| en | <https://www.getapp.com/customer-service-support-software/a/klaus/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2047802/klaus> |
| en-AU | <https://www.getapp.com.au/alternatives/2047802/klaus> |
| en-CA | <https://www.getapp.ca/alternatives/2047802/klaus> |
| en-GB | <https://www.getapp.co.uk/alternatives/2047802/klaus> |
| en-IE | <https://www.getapp.ie/alternatives/2047802/klaus> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2047802/klaus> |
| en-SG | <https://www.getapp.sg/alternatives/2047802/klaus> |
| en-ZA | <https://www.getapp.za.com/alternatives/2047802/klaus> |
| es | <https://www.getapp.es/alternatives/2047802/klaus> |
| es-CL | <https://www.getapp.cl/alternatives/2047802/klaus> |
| es-CO | <https://www.getapp.com.co/alternatives/2047802/klaus> |
| es-MX | <https://www.getapp.com.mx/alternatives/2047802/klaus> |
| fr | <https://www.getapp.fr/alternatives/2047802/klaus> |
| fr-BE | <https://fr.getapp.be/alternatives/2047802/klaus> |
| fr-CA | <https://fr.getapp.ca/alternatives/2047802/klaus> |
| nl | <https://www.getapp.nl/alternatives/2047802/klaus> |
| nl-BE | <https://www.getapp.be/alternatives/2047802/klaus> |
| pt | <https://www.getapp.com.br/alternatives/2047802/klaus> |
| pt-PT | <https://www.getapp.pt/alternatives/2047802/klaus> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zendesk QA","description":"Encontre rapidamente e compare as principais alternativas ao Zendesk QA no GetApp Portugal. Lista completa de ferramentas similares e de concorrentes para ajudá-lo na seleção do software e a contatar diretamente vários fornecedores.","url":"https://www.getapp.pt/alternatives/2047802/klaus","about":{"@id":"https://www.getapp.pt/alternatives/2047802/klaus#software"},"breadcrumb":{"@id":"https://www.getapp.pt/alternatives/2047802/klaus#breadcrumblist"},"@id":"https://www.getapp.pt/alternatives/2047802/klaus#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.pt/#website"},"inLanguage":"pt-PT","publisher":{"@id":"https://www.getapp.pt/#organization"},"mainEntity":{"@id":"https://www.getapp.pt/alternatives/2047802/klaus#software"}},{"name":"Zendesk QA","url":"https://www.getapp.pt/software/2047802/klaus","@id":"https://www.getapp.pt/software/2047802/klaus#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.pt/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":23}},{"@id":"https://www.getapp.pt/alternatives/2047802/klaus#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sistemas de Atendimento ao Cliente","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"Zendesk QA","position":3,"item":"/software/2047802/klaus","@type":"ListItem"},{"name":"Alternativas ao Zendesk QA","position":4,"item":"https://www.getapp.pt/alternatives/2047802/klaus","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"20 melhores alternativas ao Zendesk QA | GetApp Portugal 2026","@context":"https://schema.org","@id":"https://www.getapp.pt/alternatives/2047802/klaus#itemlist","@type":"ItemList","itemListElement":[{"name":"Playvox","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/28a50137-ebc1-436d-884e-385b7b7c466d.png","url":"https://www.getapp.pt/software/108425/playvox","@type":"ListItem"},{"name":"Five9","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.pt/software/91276/five9","@type":"ListItem"},{"name":"Genesys Cloud CX","position":3,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.getapp.pt/software/104597/genesys-cloud","@type":"ListItem"},{"name":"LiveAgent","position":4,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.pt/software/91301/liveagent","@type":"ListItem"},{"name":"Insightful","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96a0ac5f-e07a-44a0-8fa2-62158a1f14fb.png","url":"https://www.getapp.pt/software/101651/workpuls","@type":"ListItem"},{"name":"Squaretalk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f097d04-be63-4ea7-ac19-2b5b1619003b.jpeg","url":"https://www.getapp.pt/software/106691/squaretalk-matrix","@type":"ListItem"},{"name":"Zoho Desk","position":7,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.pt/software/10036/zoho-desk","@type":"ListItem"},{"name":"Talkdesk","position":8,"image":"https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png","url":"https://www.getapp.pt/software/100659/talkdesk","@type":"ListItem"},{"name":"XM for Customer Experience","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9a9fb17-83cc-4ab2-a44c-f4ed5371313f.png","url":"https://www.getapp.pt/software/130147/customer-frontlines","@type":"ListItem"},{"name":"Call Center Studio","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b7169904-47ad-45b9-bcf8-5bf1eb38a830.png","url":"https://www.getapp.pt/software/2037283/call-center-studio","@type":"ListItem"},{"name":"CloudTalk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.getapp.pt/software/114835/cloudtalk","@type":"ListItem"},{"name":"CallAI","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f67b3e98-7e76-46ca-846c-42c3da721e99.png","url":"https://www.getapp.pt/software/2068364/callai","@type":"ListItem"},{"name":"Nextiva","position":13,"image":"https://images.g2crowd.com/uploads/product/image/0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png","url":"https://www.getapp.pt/software/91289/nextiva","@type":"ListItem"},{"name":"CallMiner Eureka","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f05cedd9-b417-4219-b223-afb9afa05b4e.png","url":"https://www.getapp.pt/software/2036991/callminer-eureka","@type":"ListItem"},{"name":"Omni-Channel Customer Quality Assurance","position":15,"image":"https://images.g2crowd.com/uploads/product/image/50cc69ba8b7ff891f6b43f840c4a3ddf/omni-channel-customer-quality-assurance.png","url":"https://www.getapp.pt/software/2080524/audire-ai","@type":"ListItem"},{"name":"Sprinklr","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.getapp.pt/software/100180/sprinklr","@type":"ListItem"},{"name":"Diabolocom","position":17,"image":"https://images.g2crowd.com/uploads/product/image/01f0a4e4540cbaf2b4bc3439db04a6f7/diabolocom.png","url":"https://www.getapp.pt/software/2062119/diabolocom","@type":"ListItem"},{"name":"Froged","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec54a8a7-fd59-4b6b-9ba5-41a51a1ffd07.png","url":"https://www.getapp.pt/software/2050795/froged","@type":"ListItem"}],"numberOfItems":18}
</script>