---
description: Avaliações detalhadas do Video Call Center com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Video Call Center com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Video Call Center - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Call Center](/directory/275/call-center/software) > [Video Call Center](/software/2047829/video-call-center) > [Alternativas ao Video Call Center](https://www.getapp.pt/alternatives/2047829/video-call-center)

# Alternativas ao Video Call Center

Canonical: https://www.getapp.pt/alternatives/2047829/video-call-center

> Explore the top alternatives to Video Call Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **3CX** — 4.4/5 (468 reviews) — PBX hospedado com integração de CRM e aplicativos móveis.
   - [Ver perfil](https://www.getapp.pt/software/103409/3cx)
   - [Compare vs Video Call Center](https://www.getapp.pt/compare/103409/2047829/3cx/vs/video-call-center)
2. **LiveAgent** — 4.7/5 (1789 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.pt/software/91301/liveagent)
   - [Compare vs Video Call Center](https://www.getapp.pt/compare/91301/2047829/liveagent/vs/video-call-center)
3. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
   - [Ver perfil](https://www.getapp.pt/software/104597/genesys-cloud)
   - [Compare vs Video Call Center](https://www.getapp.pt/compare/104597/2047829/genesys-cloud/vs/video-call-center)
4. **CallHippo** — 4.4/5 (693 reviews) — Sistema de telefonia virtual para equipes de vendas, marketing e suporte
   - [Ver perfil](https://www.getapp.pt/software/107461/callhippo)
   - [Compare vs Video Call Center](https://www.getapp.pt/compare/107461/2047829/callhippo/vs/video-call-center)
5. **Five9** — 4.2/5 (487 reviews) — Software de contato e call center na nuvem
   - [Ver perfil](https://www.getapp.pt/software/91276/five9)
   - [Compare vs Video Call Center](https://www.getapp.pt/compare/91276/2047829/five9/vs/video-call-center)
6. **Zendesk Suite** — 4.4/5 (4094 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
   - [Ver perfil](https://www.getapp.pt/software/9448/zendesk)
   - [Compare vs Video Call Center](https://www.getapp.pt/compare/9448/2047829/zendesk/vs/video-call-center)
7. **XCALLY** — 4.8/5 (130 reviews) — Gerenciamento de central de contato omnicanal
   - [Ver perfil](https://www.getapp.pt/software/112271/xcally)
   - [Compare vs Video Call Center](https://www.getapp.pt/compare/112271/2047829/xcally/vs/video-call-center)
8. **uContact** — 4.5/5 (81 reviews) — Solução de central de atendimento omnichannel tudo-em-um
   - [Ver perfil](https://www.getapp.pt/software/105903/ucontact)
   - [Compare vs Video Call Center](https://www.getapp.pt/compare/105903/2047829/ucontact/vs/video-call-center)
9. **Aircall** — 4.2/5 (466 reviews) — Sistema de telefonia para equipes de suporte e vendas
   - [Ver perfil](https://www.getapp.pt/software/100333/aircall)
   - [Compare vs Video Call Center](https://www.getapp.pt/compare/100333/2047829/aircall/vs/video-call-center)
10. **Talkdesk** — 4.5/5 (734 reviews) — Software de central de atendimento baseado na nuvem.
    - [Ver perfil](https://www.getapp.pt/software/100659/talkdesk)
    - [Compare vs Video Call Center](https://www.getapp.pt/compare/100659/2047829/talkdesk/vs/video-call-center)
11. **Voiso** — 4.7/5 (30 reviews) — Software de call center para equipes de vendas externas e equipes de terceirização de processos de negócios (BPO na sigla em inglês).
    - [Ver perfil](https://www.getapp.pt/software/133847/voiso)
    - [Compare vs Video Call Center](https://www.getapp.pt/compare/133847/2047829/voiso/vs/video-call-center)
12. **Zoho Desk** — 4.5/5 (2216 reviews) — O primeiro software de helpdesk sensível a contexto do setor
    - [Ver perfil](https://www.getapp.pt/software/10036/zoho-desk)
    - [Compare vs Video Call Center](https://www.getapp.pt/compare/10036/2047829/zoho-desk/vs/video-call-center)
13. **Webex Suite** — 4.4/5 (7416 reviews) — Conferência de voz e vídeo com compartilhamento de tela
    - [Ver perfil](https://www.getapp.pt/software/10375/webex)
    - [Compare vs Video Call Center](https://www.getapp.pt/compare/10375/2047829/webex/vs/video-call-center)
14. **Bitrix24** — 4.2/5 (1005 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
    - [Ver perfil](https://www.getapp.pt/software/90602/bitrix24)
    - [Compare vs Video Call Center](https://www.getapp.pt/compare/90602/2047829/bitrix24/vs/video-call-center)
15. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
    - [Ver perfil](https://www.getapp.pt/software/91754/salesforce)
    - [Compare vs Video Call Center](https://www.getapp.pt/compare/91754/2047829/salesforce/vs/video-call-center)
16. **Sprinklr** — 4.2/5 (94 reviews) — Gestão de redes sociais, análise e planejamento estratégico.
    - [Ver perfil](https://www.getapp.pt/software/100180/sprinklr-platform)
    - [Compare vs Video Call Center](https://www.getapp.pt/compare/100180/2047829/sprinklr-platform/vs/video-call-center)
17. **CloudTalk** — 4.4/5 (271 reviews) — Software de call center baseado na nuvem para equipes de vendas e suporte
    - [Ver perfil](https://www.getapp.pt/software/114835/cloudtalk)
    - [Compare vs Video Call Center](https://www.getapp.pt/compare/114835/2047829/cloudtalk/vs/video-call-center)
18. **VICIdial** — 4.7/5 (266 reviews) — Software de call center de código aberto com discador preditivo.
    - [Ver perfil](https://www.getapp.pt/software/110383/vicidial)
    - [Compare vs Video Call Center](https://www.getapp.pt/compare/110383/2047829/vicidial/vs/video-call-center)
19. **AVOXI** — 4.8/5 (59 reviews) — Sistema de telefone comercial hospedado
    - [Ver perfil](https://www.getapp.pt/software/101045/avoxi-genius)
    - [Compare vs Video Call Center](https://www.getapp.pt/compare/101045/2047829/avoxi-genius/vs/video-call-center)
20. **GoTo Connect** — 4.5/5 (671 reviews) — Solução verdadeiramente unificada de voz e vídeo.
    - [Ver perfil](https://www.getapp.pt/software/103797/GoTo-Connect)
    - [Compare vs Video Call Center](https://www.getapp.pt/compare/103797/2047829/GoTo-Connect/vs/video-call-center)

## Categorias relacionadas

- [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software)
- [Sistemas de Atendimento ao Cliente](https://www.getapp.pt/directory/231/customer-service/software)
- [Software para Central de Atendimentos](https://www.getapp.pt/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.pt/alternatives/2047829/video-call-center)
- [View Product Profile](https://www.getapp.pt/software/2047829/video-call-center)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/2047829/video-call-center> |
| de-AT | <https://www.getapp.at/alternatives/2047829/video-call-center> |
| en | <https://www.getapp.com/customer-service-support-software/a/video-call-center/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2047829/video-call-center> |
| en-AU | <https://www.getapp.com.au/alternatives/2047829/video-call-center> |
| en-CA | <https://www.getapp.ca/alternatives/2047829/video-call-center> |
| en-GB | <https://www.getapp.co.uk/alternatives/2047829/video-call-center> |
| en-IE | <https://www.getapp.ie/alternatives/2047829/video-call-center> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2047829/video-call-center> |
| en-SG | <https://www.getapp.sg/alternatives/2047829/video-call-center> |
| en-ZA | <https://www.getapp.za.com/alternatives/2047829/video-call-center> |
| es | <https://www.getapp.es/alternatives/2047829/video-call-center> |
| es-CL | <https://www.getapp.cl/alternatives/2047829/video-call-center> |
| es-CO | <https://www.getapp.com.co/alternatives/2047829/video-call-center> |
| es-MX | <https://www.getapp.com.mx/alternatives/2047829/video-call-center> |
| fr | <https://www.getapp.fr/alternatives/2047829/video-call-center> |
| fr-BE | <https://fr.getapp.be/alternatives/2047829/video-call-center> |
| fr-CA | <https://fr.getapp.ca/alternatives/2047829/video-call-center> |
| nl | <https://www.getapp.nl/alternatives/2047829/video-call-center> |
| nl-BE | <https://www.getapp.be/alternatives/2047829/video-call-center> |
| pt | <https://www.getapp.com.br/alternatives/2047829/video-call-center> |
| pt-PT | <https://www.getapp.pt/alternatives/2047829/video-call-center> |

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