---
description: Avaliações detalhadas do ICTContact com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o ICTContact com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ICTContact - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Software para Central de Atendimentos](/directory/593/contact-center/software) > [ICTContact](/software/2051753/ictcontact) > [Alternativas ao ICTContact](https://www.getapp.pt/alternatives/2051753/ictcontact)

# Alternativas ao ICTContact

Canonical: https://www.getapp.pt/alternatives/2051753/ictcontact

> Explore the top alternatives to ICTContact. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **3CX** — 4.4/5 (467 reviews) — PBX hospedado com integração de CRM e aplicativos móveis.
   - [Ver perfil](https://www.getapp.pt/software/103409/3cx)
   - [Compare vs ICTContact](https://www.getapp.pt/compare/103409/2051753/3cx/vs/ictcontact)
2. **LiveAgent** — 4.7/5 (1787 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.pt/software/91301/liveagent)
   - [Compare vs ICTContact](https://www.getapp.pt/compare/91301/2051753/liveagent/vs/ictcontact)
3. **Nextiva** — 4.6/5 (919 reviews) — Simplificando a comunicação empresarial
   - [Ver perfil](https://www.getapp.pt/software/91289/nextiva)
   - [Compare vs ICTContact](https://www.getapp.pt/compare/91289/2051753/nextiva/vs/ictcontact)
4. **CallHippo** — 4.4/5 (688 reviews) — Sistema de telefonia virtual para equipes de vendas, marketing e suporte
   - [Ver perfil](https://www.getapp.pt/software/107461/callhippo)
   - [Compare vs ICTContact](https://www.getapp.pt/compare/107461/2051753/callhippo/vs/ictcontact)
5. **Zendesk Suite** — 4.4/5 (4090 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
   - [Ver perfil](https://www.getapp.pt/software/9448/zendesk)
   - [Compare vs ICTContact](https://www.getapp.pt/compare/9448/2051753/zendesk/vs/ictcontact)
6. **Aircall** — 4.2/5 (465 reviews) — Sistema de telefonia para equipes de suporte e vendas
   - [Ver perfil](https://www.getapp.pt/software/100333/aircall)
   - [Compare vs ICTContact](https://www.getapp.pt/compare/100333/2051753/aircall/vs/ictcontact)
7. **XCALLY** — 4.8/5 (130 reviews) — Gerenciamento de central de contato omnicanal
   - [Ver perfil](https://www.getapp.pt/software/112271/xcally)
   - [Compare vs ICTContact](https://www.getapp.pt/compare/112271/2051753/xcally/vs/ictcontact)
8. **Webex Suite** — 4.4/5 (7410 reviews) — Conferência de voz e vídeo com compartilhamento de tela
   - [Ver perfil](https://www.getapp.pt/software/10375/webex)
   - [Compare vs ICTContact](https://www.getapp.pt/compare/10375/2051753/webex/vs/ictcontact)
9. **uContact** — 4.5/5 (81 reviews) — Solução de central de atendimento omnichannel tudo-em-um
   - [Ver perfil](https://www.getapp.pt/software/105903/ucontact)
   - [Compare vs ICTContact](https://www.getapp.pt/compare/105903/2051753/ucontact/vs/ictcontact)
10. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
    - [Ver perfil](https://www.getapp.pt/software/104597/genesys-cloud)
    - [Compare vs ICTContact](https://www.getapp.pt/compare/104597/2051753/genesys-cloud/vs/ictcontact)
11. **Five9** — 4.2/5 (484 reviews) — Software de contato e call center na nuvem
    - [Ver perfil](https://www.getapp.pt/software/91276/five9)
    - [Compare vs ICTContact](https://www.getapp.pt/compare/91276/2051753/five9/vs/ictcontact)
12. **Zoho Desk** — 4.5/5 (2214 reviews) — O primeiro software de helpdesk sensível a contexto do setor
    - [Ver perfil](https://www.getapp.pt/software/10036/zoho-desk)
    - [Compare vs ICTContact](https://www.getapp.pt/compare/10036/2051753/zoho-desk/vs/ictcontact)
13. **Salesforce Service Cloud** — 4.5/5 (827 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
    - [Ver perfil](https://www.getapp.pt/software/91754/salesforce-1-service-cloud)
    - [Compare vs ICTContact](https://www.getapp.pt/compare/91754/2051753/salesforce-1-service-cloud/vs/ictcontact)
14. **Twilio** — 4.4/5 (507 reviews) — Voz e mensagens para aplicativos móveis e da internet
    - [Ver perfil](https://www.getapp.pt/software/90610/twilio-communications-platform)
    - [Compare vs ICTContact](https://www.getapp.pt/compare/90610/2051753/twilio-communications-platform/vs/ictcontact)
15. **CTM** — 4.7/5 (159 reviews) — A Única Solução Tudo em Um destinada ao Rastreamento e às Centrais de Atendimento
    - [Ver perfil](https://www.getapp.pt/software/127363/calltrackingmetrics)
    - [Compare vs ICTContact](https://www.getapp.pt/compare/127363/2051753/calltrackingmetrics/vs/ictcontact)
16. **ZIWO** — 4.6/5 (109 reviews) — Ferramenta de central de contato baseada em API com agentes reais e virtuais.
    - [Ver perfil](https://www.getapp.pt/software/131291/ziwo)
    - [Compare vs ICTContact](https://www.getapp.pt/compare/131291/2051753/ziwo/vs/ictcontact)
17. **Squaretalk** — 4.8/5 (114 reviews) — Solução Deskforce para aumentar o desempenho do agente.
    - [Ver perfil](https://www.getapp.pt/software/106691/squaretalk-matrix)
    - [Compare vs ICTContact](https://www.getapp.pt/compare/106691/2051753/squaretalk-matrix/vs/ictcontact)
18. **Bitrix24** — 4.2/5 (1001 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
    - [Ver perfil](https://www.getapp.pt/software/90602/bitrix24)
    - [Compare vs ICTContact](https://www.getapp.pt/compare/90602/2051753/bitrix24/vs/ictcontact)
19. **Freshdesk** — 4.5/5 (3470 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
    - [Ver perfil](https://www.getapp.pt/software/10317/freshdesk)
    - [Compare vs ICTContact](https://www.getapp.pt/compare/10317/2051753/freshdesk/vs/ictcontact)
20. **Zoho Voice** — 4.0/5 (46 reviews) — Telefone comercial baseado na nuvem para equipes de vendas e suporte de pequenas e médias empresas
    - [Ver perfil](https://www.getapp.pt/software/2057395/zoho-voice)
    - [Compare vs ICTContact](https://www.getapp.pt/compare/2051753/2057395/ictcontact/vs/zoho-voice)

## Categorias relacionadas

- [Software para Central de Atendimentos](https://www.getapp.pt/directory/593/contact-center/software)
- [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software)

## Links

- [View on GetApp](https://www.getapp.pt/alternatives/2051753/ictcontact)
- [View Product Profile](https://www.getapp.pt/software/2051753/ictcontact)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/2051753/ictcontact> |
| de-AT | <https://www.getapp.at/alternatives/2051753/ictcontact> |
| en | <https://www.getapp.com/customer-management-software/a/ictcontact/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2051753/ictcontact> |
| en-AU | <https://www.getapp.com.au/alternatives/2051753/ictcontact> |
| en-CA | <https://www.getapp.ca/alternatives/2051753/ictcontact> |
| en-GB | <https://www.getapp.co.uk/alternatives/2051753/ictcontact> |
| en-IE | <https://www.getapp.ie/alternatives/2051753/ictcontact> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2051753/ictcontact> |
| en-SG | <https://www.getapp.sg/alternatives/2051753/ictcontact> |
| en-ZA | <https://www.getapp.za.com/alternatives/2051753/ictcontact> |
| es | <https://www.getapp.es/alternatives/2051753/ictcontact> |
| es-CL | <https://www.getapp.cl/alternatives/2051753/ictcontact> |
| es-CO | <https://www.getapp.com.co/alternatives/2051753/ictcontact> |
| es-MX | <https://www.getapp.com.mx/alternatives/2051753/ictcontact> |
| fr | <https://www.getapp.fr/alternatives/2051753/ictcontact> |
| fr-BE | <https://fr.getapp.be/alternatives/2051753/ictcontact> |
| fr-CA | <https://fr.getapp.ca/alternatives/2051753/ictcontact> |
| nl | <https://www.getapp.nl/alternatives/2051753/ictcontact> |
| nl-BE | <https://www.getapp.be/alternatives/2051753/ictcontact> |
| pt | <https://www.getapp.com.br/alternatives/2051753/ictcontact> |
| pt-PT | <https://www.getapp.pt/alternatives/2051753/ictcontact> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ICTContact","description":"Encontre rapidamente e compare as principais alternativas ao ICTContact no GetApp Portugal. Lista completa de ferramentas similares e de concorrentes para ajudá-lo na seleção do software e a contatar diretamente vários fornecedores.","url":"https://www.getapp.pt/alternatives/2051753/ictcontact","about":{"@id":"https://www.getapp.pt/alternatives/2051753/ictcontact#software"},"breadcrumb":{"@id":"https://www.getapp.pt/alternatives/2051753/ictcontact#breadcrumblist"},"@id":"https://www.getapp.pt/alternatives/2051753/ictcontact#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.pt/#website"},"inLanguage":"pt-PT","publisher":{"@id":"https://www.getapp.pt/#organization"},"mainEntity":{"@id":"https://www.getapp.pt/alternatives/2051753/ictcontact#software"}},{"name":"ICTContact","url":"https://www.getapp.pt/software/2051753/ictcontact","@id":"https://www.getapp.pt/software/2051753/ictcontact#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.pt/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"399","@type":"Offer"}},{"@id":"https://www.getapp.pt/alternatives/2051753/ictcontact#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Software para Central de Atendimentos","position":2,"item":"/directory/593/contact-center/software","@type":"ListItem"},{"name":"ICTContact","position":3,"item":"/software/2051753/ictcontact","@type":"ListItem"},{"name":"Alternativas ao ICTContact","position":4,"item":"https://www.getapp.pt/alternatives/2051753/ictcontact","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"20 melhores alternativas ao ICTContact | GetApp Portugal 2026","@context":"https://schema.org","@id":"https://www.getapp.pt/alternatives/2051753/ictcontact#itemlist","@type":"ItemList","itemListElement":[{"name":"3CX","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.getapp.pt/software/103409/3cx","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.pt/software/91301/liveagent","@type":"ListItem"},{"name":"Nextiva","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c9a24305-2ac4-4413-b037-d2dbb1e6a1b0.png","url":"https://www.getapp.pt/software/91289/nextiva","@type":"ListItem"},{"name":"CallHippo","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.getapp.pt/software/107461/callhippo","@type":"ListItem"},{"name":"Zendesk Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.pt/software/9448/zendesk","@type":"ListItem"},{"name":"Aircall","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc9c553a-b0c5-4095-b932-9ce0c85e3255.png","url":"https://www.getapp.pt/software/100333/aircall","@type":"ListItem"},{"name":"XCALLY","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45685011-d719-45eb-bdaa-b47fffd94fd0.png","url":"https://www.getapp.pt/software/112271/xcally","@type":"ListItem"},{"name":"Webex Suite","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e60c0fa1-f0d4-40ac-a412-0b2261b1f9a0.png","url":"https://www.getapp.pt/software/10375/webex","@type":"ListItem"},{"name":"uContact","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e6f0e13f-20f4-4e9d-8ba0-f7a9a1de013a.jpeg","url":"https://www.getapp.pt/software/105903/ucontact","@type":"ListItem"},{"name":"Genesys Cloud CX","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.getapp.pt/software/104597/genesys-cloud","@type":"ListItem"},{"name":"Five9","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.pt/software/91276/five9","@type":"ListItem"},{"name":"Zoho Desk","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.pt/software/10036/zoho-desk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.pt/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"Twilio","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f8535c3-3270-467d-a3bf-db8b9a2d0fc3.png","url":"https://www.getapp.pt/software/90610/twilio-communications-platform","@type":"ListItem"},{"name":"CTM","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63d682ad-dfe6-4cbc-90bc-1f352b9d7c67.png","url":"https://www.getapp.pt/software/127363/calltrackingmetrics","@type":"ListItem"},{"name":"ZIWO","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0ac513e-aa52-4ebd-9a02-6343d056b3b8.jpeg","url":"https://www.getapp.pt/software/131291/ziwo","@type":"ListItem"},{"name":"Squaretalk","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f097d04-be63-4ea7-ac19-2b5b1619003b.jpeg","url":"https://www.getapp.pt/software/106691/squaretalk-matrix","@type":"ListItem"},{"name":"Bitrix24","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.pt/software/90602/bitrix24","@type":"ListItem"},{"name":"Freshdesk","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.pt/software/10317/freshdesk","@type":"ListItem"},{"name":"Zoho Voice","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/242ba110-27b4-4e55-8fe2-62f1bc219cd9.png","url":"https://www.getapp.pt/software/2057395/zoho-voice","@type":"ListItem"}],"numberOfItems":20}
</script>