---
description: Avaliações detalhadas do Zenvia Customer Cloud com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Zenvia Customer Cloud com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zenvia Customer Cloud - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Gestão de Comunicação com o Cliente](/directory/1139/customer-communications-management/software) > [Zenvia Customer Cloud](/software/2055061/sirena) > [Alternativas ao Zenvia Customer Cloud](https://www.getapp.pt/alternatives/2055061/sirena)

# Alternativas ao Zenvia Customer Cloud

Canonical: https://www.getapp.pt/alternatives/2055061/sirena

> Explore the top alternatives to Zenvia Customer Cloud. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3425 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
   - [Ver perfil](https://www.getapp.pt/software/10317/freshdesk)
   - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/10317/2055061/freshdesk/vs/sirena)
2. **Bitrix24** — 4.2/5 (990 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
   - [Ver perfil](https://www.getapp.pt/software/90602/bitrix24)
   - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/90602/2055061/bitrix24/vs/sirena)
3. **WhatsApp** — 4.7/5 (16359 reviews) — Software de gestão da comunicação com clientes em tempo real
   - [Ver perfil](https://www.getapp.pt/software/2035411/whatsapp)
   - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/2035411/2055061/whatsapp/vs/sirena)
4. **Slack** — 4.7/5 (24103 reviews) — Um único local para comunicação e fluxo de trabalho da equipe
   - [Ver perfil](https://www.getapp.pt/software/91563/slack)
   - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/91563/2055061/slack/vs/sirena)
5. **LiveAgent** — 4.7/5 (1781 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.pt/software/91301/liveagent)
   - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/91301/2055061/liveagent/vs/sirena)
6. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
   - [Ver perfil](https://www.getapp.pt/software/105081/tidio-chat)
   - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/105081/2055061/tidio-chat/vs/sirena)
7. **Pipedrive** — 4.5/5 (3050 reviews) — CRM criado por vendedores para vendedores.
   - [Ver perfil](https://www.getapp.pt/software/90507/pipedrive)
   - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/90507/2055061/pipedrive/vs/sirena)
8. **LiveChat** — 4.6/5 (1723 reviews) — Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk
   - [Ver perfil](https://www.getapp.pt/software/8385/livechat)
   - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/8385/2055061/livechat/vs/sirena)
9. **Zendesk Suite** — 4.4/5 (4079 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
   - [Ver perfil](https://www.getapp.pt/software/9448/zendesk)
   - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/9448/2055061/zendesk/vs/sirena)
10. **Intercom** — 4.5/5 (1133 reviews) — Mensageiro comercial para relacionamentos com clientes.
    - [Ver perfil](https://www.getapp.pt/software/91379/intercom)
    - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/91379/2055061/intercom/vs/sirena)
11. **Zoho SalesIQ** — 4.4/5 (98 reviews) — Descubra o futuro do envolvimento do cliente
    - [Ver perfil](https://www.getapp.pt/software/101511/zoho-salesiq)
    - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/101511/2055061/zoho-salesiq/vs/sirena)
12. **Crisp** — 4.6/5 (147 reviews) — Solução multicanal completa para suporte, vendas e marketing
    - [Ver perfil](https://www.getapp.pt/software/111347/crisp)
    - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/111347/2055061/crisp/vs/sirena)
13. **Freshchat** — 4.1/5 (120 reviews) — Software de bate-papo ao vivo para mensagens modernas
    - [Ver perfil](https://www.getapp.pt/software/106095/freshchat)
    - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/106095/2055061/freshchat/vs/sirena)
14. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
    - [Ver perfil](https://www.getapp.pt/software/104597/genesys-cloud)
    - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/104597/2055061/genesys-cloud/vs/sirena)
15. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes
    - [Ver perfil](https://www.getapp.pt/software/119575/hubspot-service-hub)
    - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/119575/2055061/hubspot-service-hub/vs/sirena)
16. **Moveo.AI** — 5.0/5 (9 reviews) — Plataforma de IA conversacional
    - [Ver perfil](https://www.getapp.pt/software/2061017/moveo-ai)
    - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/2055061/2061017/sirena/vs/moveo-ai)
17. **Salesflare** — 4.7/5 (139 reviews) — CRM inteligente para pequenos negócios B2B e startups
    - [Ver perfil](https://www.getapp.pt/software/106413/salesflare)
    - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/106413/2055061/salesflare/vs/sirena)
18. **Smartsupp** — 4.6/5 (343 reviews) — O Smartsupp é um bate-papo gratuito em tempo real com registro de visitantes.
    - [Ver perfil](https://www.getapp.pt/software/101363/smartsupp-live-chat)
    - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/101363/2055061/smartsupp-live-chat/vs/sirena)
19. **Zoho Desk** — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
    - [Ver perfil](https://www.getapp.pt/software/10036/zoho-desk)
    - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/10036/2055061/zoho-desk/vs/sirena)
20. **Froged** — 4.5/5 (56 reviews) — Software de engajamento com o cliente
    - [Ver perfil](https://www.getapp.pt/software/2050795/froged)
    - [Compare vs Zenvia Customer Cloud](https://www.getapp.pt/compare/2050795/2055061/froged/vs/sirena)

## Categorias relacionadas

- [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software)
- [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software)
- [Plataforma de IA Conversacional](https://www.getapp.pt/directory/1647/conversational-ai-platform/software)
- [Software de Marketing Conversacional](https://www.getapp.pt/directory/1659/conversational-marketing-platform/software)
- [Ferramentas de Engajamento com Cliente](https://www.getapp.pt/directory/650/customer-engagement/software)

## Links

- [View on GetApp](https://www.getapp.pt/alternatives/2055061/sirena)
- [View Product Profile](https://www.getapp.pt/software/2055061/sirena)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/zenvia-conversion/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2055061/sirena> |
| en-AU | <https://www.getapp.com.au/alternatives/2055061/sirena> |
| en-CA | <https://www.getapp.ca/alternatives/2055061/sirena> |
| en-GB | <https://www.getapp.co.uk/alternatives/2055061/sirena> |
| en-IE | <https://www.getapp.ie/alternatives/2055061/sirena> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2055061/sirena> |
| en-SG | <https://www.getapp.sg/alternatives/2055061/sirena> |
| en-ZA | <https://www.getapp.za.com/alternatives/2055061/sirena> |
| es | <https://www.getapp.es/alternatives/2055061/sirena> |
| es-CL | <https://www.getapp.cl/alternatives/2055061/sirena> |
| es-CO | <https://www.getapp.com.co/alternatives/2055061/sirena> |
| es-MX | <https://www.getapp.com.mx/alternatives/2055061/sirena> |
| pt | <https://www.getapp.com.br/alternatives/2055061/sirena> |
| pt-PT | <https://www.getapp.pt/alternatives/2055061/sirena> |

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