---
description: Avaliações detalhadas do Alcea Helpdesk com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Alcea Helpdesk com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Alcea Helpdesk - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Monitoramento de Problemas](/directory/580/issue-tracking/software) > [Alcea Helpdesk](/software/2059023/alcea-helpdesk) > [Alternativas ao Alcea Helpdesk](https://www.getapp.pt/alternatives/2059023/alcea-helpdesk)

# Alternativas ao Alcea Helpdesk

Canonical: https://www.getapp.pt/alternatives/2059023/alcea-helpdesk

> Explore the top alternatives to Alcea Helpdesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **JIRA Service Management** — 4.5/5 (770 reviews) — Central de serviços simples criada com base no Jira.
   - [Ver perfil](https://www.getapp.pt/software/91811/jira-service-management)
   - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/91811/2059023/jira-service-management/vs/alcea-helpdesk)
2. **TeamViewer ONE** — 4.6/5 (11626 reviews) — Software de suporte remoto, acesso remoto e reuniões online
   - [Ver perfil](https://www.getapp.pt/software/90948/teamviewer)
   - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/90948/2059023/teamviewer/vs/alcea-helpdesk)
3. **LiveChat** — 4.6/5 (1723 reviews) — Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk
   - [Ver perfil](https://www.getapp.pt/software/8385/livechat)
   - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/8385/2059023/livechat/vs/alcea-helpdesk)
4. **LiveAgent** — 4.7/5 (1781 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.pt/software/91301/liveagent)
   - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/91301/2059023/liveagent/vs/alcea-helpdesk)
5. **Zoho Assist** — 4.7/5 (1406 reviews) — Suporte remoto instantâneo. Acesso remoto autônomo.
   - [Ver perfil](https://www.getapp.pt/software/9913/zoho-assist)
   - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/9913/2059023/zoho-assist/vs/alcea-helpdesk)
6. **Freshdesk** — 4.5/5 (3425 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
   - [Ver perfil](https://www.getapp.pt/software/10317/freshdesk)
   - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/10317/2059023/freshdesk/vs/alcea-helpdesk)
7. **Freshservice** — 4.5/5 (714 reviews) — Uma ferramenta completa de gerenciamento de serviços de TI (ITSM) para empresas
   - [Ver perfil](https://www.getapp.pt/software/91351/freshservice)
   - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/91351/2059023/freshservice/vs/alcea-helpdesk)
8. **Tidio** — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
   - [Ver perfil](https://www.getapp.pt/software/105081/tidio-chat)
   - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/105081/2059023/tidio-chat/vs/alcea-helpdesk)
9. **HelpDesk** — 4.6/5 (180 reviews) — Software de emissão de tíquetes para suporte ao cliente sem esforço.
   - [Ver perfil](https://www.getapp.pt/software/116767/helpdesk)
   - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/116767/2059023/helpdesk/vs/alcea-helpdesk)
10. **Guru** — 4.8/5 (639 reviews) — Organize as informações da empresa. Acesse em qualquer lugar.
    - [Ver perfil](https://www.getapp.pt/software/123167/guru)
    - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/123167/2059023/guru/vs/alcea-helpdesk)
11. **ServiceNow** — 4.5/5 (348 reviews) — Soluções na nuvem de serviço de TI empresarial
    - [Ver perfil](https://www.getapp.pt/software/9156/servicenow)
    - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/9156/2059023/servicenow/vs/alcea-helpdesk)
12. **Zendesk Suite** — 4.4/5 (4079 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
    - [Ver perfil](https://www.getapp.pt/software/9448/zendesk)
    - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/9448/2059023/zendesk/vs/alcea-helpdesk)
13. **Zoho Desk** — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
    - [Ver perfil](https://www.getapp.pt/software/10036/zoho-desk)
    - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/10036/2059023/zoho-desk/vs/alcea-helpdesk)
14. **Crisp** — 4.6/5 (147 reviews) — Solução multicanal completa para suporte, vendas e marketing
    - [Ver perfil](https://www.getapp.pt/software/111347/crisp)
    - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/111347/2059023/crisp/vs/alcea-helpdesk)
15. **SysAid** — 4.5/5 (519 reviews) — Ferramenta de ITSM modular e simples de usar e central de serviços poderosa
    - [Ver perfil](https://www.getapp.pt/software/90863/sysaid)
    - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/90863/2059023/sysaid/vs/alcea-helpdesk)
16. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes
    - [Ver perfil](https://www.getapp.pt/software/119575/hubspot-service-hub)
    - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/119575/2059023/hubspot-service-hub/vs/alcea-helpdesk)
17. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Software de helpdesk de TI em nuvem
    - [Ver perfil](https://www.getapp.pt/software/20521/manageengine-service-desk-plus)
    - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/20521/2059023/manageengine-service-desk-plus/vs/alcea-helpdesk)
18. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
    - [Ver perfil](https://www.getapp.pt/software/91754/salesforce-1-service-cloud)
    - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/91754/2059023/salesforce-1-service-cloud/vs/alcea-helpdesk)
19. **TOPdesk** — 4.4/5 (111 reviews) — Suporte técnico e gerenciamento de serviços
    - [Ver perfil](https://www.getapp.pt/software/111785/topdesk)
    - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/111785/2059023/topdesk/vs/alcea-helpdesk)
20. **Pulseway** — 4.7/5 (310 reviews) — Gerencie seu ambiente de TI de qualquer lugar, usando qualquer dispositivo.
    - [Ver perfil](https://www.getapp.pt/software/101507/pulseway)
    - [Compare vs Alcea Helpdesk](https://www.getapp.pt/compare/101507/2059023/pulseway/vs/alcea-helpdesk)

## Categorias relacionadas

- [Sistemas de Monitoramento de Problemas](https://www.getapp.pt/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.pt/alternatives/2059023/alcea-helpdesk)
- [View Product Profile](https://www.getapp.pt/software/2059023/alcea-helpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/2059023/alcea-helpdesk> |
| de-AT | <https://www.getapp.at/alternatives/2059023/alcea-helpdesk> |
| en | <https://www.getapp.com/all-software/a/alcea-helpdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2059023/alcea-helpdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/2059023/alcea-helpdesk> |
| en-CA | <https://www.getapp.ca/alternatives/2059023/alcea-helpdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2059023/alcea-helpdesk> |
| en-IE | <https://www.getapp.ie/alternatives/2059023/alcea-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2059023/alcea-helpdesk> |
| en-SG | <https://www.getapp.sg/alternatives/2059023/alcea-helpdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2059023/alcea-helpdesk> |
| es | <https://www.getapp.es/alternatives/2059023/alcea-helpdesk> |
| es-CL | <https://www.getapp.cl/alternatives/2059023/alcea-helpdesk> |
| es-CO | <https://www.getapp.com.co/alternatives/2059023/alcea-helpdesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/2059023/alcea-helpdesk> |
| fr | <https://www.getapp.fr/alternatives/2059023/alcea-helpdesk> |
| fr-BE | <https://fr.getapp.be/alternatives/2059023/alcea-helpdesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/2059023/alcea-helpdesk> |
| nl | <https://www.getapp.nl/alternatives/2059023/alcea-helpdesk> |
| nl-BE | <https://www.getapp.be/alternatives/2059023/alcea-helpdesk> |
| pt | <https://www.getapp.com.br/alternatives/2059023/alcea-helpdesk> |
| pt-PT | <https://www.getapp.pt/alternatives/2059023/alcea-helpdesk> |

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