---
description: Avaliações detalhadas do Sparrow com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Sparrow com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Sparrow - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Plataforma de IA Conversacional](/directory/1647/conversational-ai-platform/software) > [Sparrow](/software/2059563/sparrow-1) > [Alternativas ao Sparrow](https://www.getapp.pt/alternatives/2059563/sparrow-1)

# Alternativas ao Sparrow

Canonical: https://www.getapp.pt/alternatives/2059563/sparrow-1

> Explore the top alternatives to Sparrow. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
   - [Ver perfil](https://www.getapp.pt/software/104597/genesys-cloud)
   - [Compare vs Sparrow](https://www.getapp.pt/compare/104597/2059563/genesys-cloud/vs/sparrow-1)
2. **LiveAgent** — 4.7/5 (1781 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.pt/software/91301/liveagent)
   - [Compare vs Sparrow](https://www.getapp.pt/compare/91301/2059563/liveagent/vs/sparrow-1)
3. **Bitrix24** — 4.2/5 (990 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
   - [Ver perfil](https://www.getapp.pt/software/90602/bitrix24)
   - [Compare vs Sparrow](https://www.getapp.pt/compare/90602/2059563/bitrix24/vs/sparrow-1)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
   - [Ver perfil](https://www.getapp.pt/software/9448/zendesk)
   - [Compare vs Sparrow](https://www.getapp.pt/compare/9448/2059563/zendesk/vs/sparrow-1)
5. **Voiso** — 4.7/5 (30 reviews) — Software de call center para equipes de vendas externas e equipes de terceirização de processos de negócios (BPO na sigla em inglês).
   - [Ver perfil](https://www.getapp.pt/software/133847/voiso)
   - [Compare vs Sparrow](https://www.getapp.pt/compare/133847/2059563/voiso/vs/sparrow-1)
6. **Call Center Studio** — 4.5/5 (47 reviews) — Software de gerenciamento de central de atendimento baseado na nuvem
   - [Ver perfil](https://www.getapp.pt/software/2037283/call-center-studio)
   - [Compare vs Sparrow](https://www.getapp.pt/compare/2037283/2059563/call-center-studio/vs/sparrow-1)
7. **Aircall** — 4.2/5 (459 reviews) — Sistema de telefonia para equipes de suporte e vendas
   - [Ver perfil](https://www.getapp.pt/software/100333/aircall)
   - [Compare vs Sparrow](https://www.getapp.pt/compare/100333/2059563/aircall/vs/sparrow-1)
8. **Five9** — 4.2/5 (481 reviews) — Software de contato e call center na nuvem
   - [Ver perfil](https://www.getapp.pt/software/91276/five9)
   - [Compare vs Sparrow](https://www.getapp.pt/compare/91276/2059563/five9/vs/sparrow-1)
9. **Talkdesk** — 4.5/5 (733 reviews) — Software de central de atendimento baseado na nuvem.
   - [Ver perfil](https://www.getapp.pt/software/100659/talkdesk)
   - [Compare vs Sparrow](https://www.getapp.pt/compare/100659/2059563/talkdesk/vs/sparrow-1)
10. **LeadDesk** — 4.8/5 (13 reviews) — Sistema de atendimento ao cliente e vendas claro e eficiente
    - [Ver perfil](https://www.getapp.pt/software/129651/leaddesk)
    - [Compare vs Sparrow](https://www.getapp.pt/compare/129651/2059563/leaddesk/vs/sparrow-1)
11. **Diabolocom** — 4.9/5 (9 reviews) — Software na nuvem para call centers e atendimento ao cliente.
    - [Ver perfil](https://www.getapp.pt/software/2062119/diabolocom)
    - [Compare vs Sparrow](https://www.getapp.pt/compare/2059563/2062119/sparrow-1/vs/diabolocom)
12. **Zoho Desk** — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
    - [Ver perfil](https://www.getapp.pt/software/10036/zoho-desk)
    - [Compare vs Sparrow](https://www.getapp.pt/compare/10036/2059563/zoho-desk/vs/sparrow-1)
13. **Dixa** — 4.3/5 (20 reviews) — Plataforma de atendimento ao cliente multifuncional
    - [Ver perfil](https://www.getapp.pt/software/107757/dixa)
    - [Compare vs Sparrow](https://www.getapp.pt/compare/107757/2059563/dixa/vs/sparrow-1)
14. **Steam-connect** — 4.9/5 (9 reviews) — Possibilitando conversas
    - [Ver perfil](https://www.getapp.pt/software/2059793/steam-connect)
    - [Compare vs Sparrow](https://www.getapp.pt/compare/2059563/2059793/sparrow-1/vs/steam-connect)
15. **VCC Live** — 4.7/5 (27 reviews) — Software completo de central de contato na nuvem
    - [Ver perfil](https://www.getapp.pt/software/112247/vcc-live)
    - [Compare vs Sparrow](https://www.getapp.pt/compare/112247/2059563/vcc-live/vs/sparrow-1)
16. **Vocalcom Hermes360** — 4.9/5 (17 reviews) — Ofereça aos clientes uma experiência omnicanal fluida
    - [Ver perfil](https://www.getapp.pt/software/2053433/vocalcom-hermes360)
    - [Compare vs Sparrow](https://www.getapp.pt/compare/2053433/2059563/vocalcom-hermes360/vs/sparrow-1)
17. **CTM** — 4.7/5 (158 reviews) — A Única Solução Tudo em Um destinada ao Rastreamento e às Centrais de Atendimento
    - [Ver perfil](https://www.getapp.pt/software/127363/calltrackingmetrics)
    - [Compare vs Sparrow](https://www.getapp.pt/compare/127363/2059563/calltrackingmetrics/vs/sparrow-1)
18. **uContact** — 4.5/5 (81 reviews) — Solução de central de atendimento omnichannel tudo-em-um
    - [Ver perfil](https://www.getapp.pt/software/105903/ucontact)
    - [Compare vs Sparrow](https://www.getapp.pt/compare/105903/2059563/ucontact/vs/sparrow-1)
19. **CloudTalk** — 4.4/5 (268 reviews) — Software de call center baseado na nuvem para equipes de vendas e suporte
    - [Ver perfil](https://www.getapp.pt/software/114835/cloudtalk)
    - [Compare vs Sparrow](https://www.getapp.pt/compare/114835/2059563/cloudtalk/vs/sparrow-1)
20. **VICIdial** — 4.7/5 (265 reviews) — Software de call center de código aberto com discador preditivo.
    - [Ver perfil](https://www.getapp.pt/software/110383/vicidial)
    - [Compare vs Sparrow](https://www.getapp.pt/compare/110383/2059563/vicidial/vs/sparrow-1)

## Categorias relacionadas

- [Plataforma de IA Conversacional](https://www.getapp.pt/directory/1647/conversational-ai-platform/software)
- [Software IVR (​Interactive Voice Response)](https://www.getapp.pt/directory/289/ivr/software)
- [Sistemas de Atendimento ao Cliente](https://www.getapp.pt/directory/231/customer-service/software)
- [Software de Discagem Preditiva](https://www.getapp.pt/directory/849/predictive-dialer/software)
- [Software de Emissão de Bilhetes](https://www.getapp.pt/directory/86/ticketing/software)

## Links

- [View on GetApp](https://www.getapp.pt/alternatives/2059563/sparrow-1)
- [View Product Profile](https://www.getapp.pt/software/2059563/sparrow-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/sparrow-1/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2059563/sparrow-1> |
| en-AU | <https://www.getapp.com.au/alternatives/2059563/sparrow-1> |
| en-CA | <https://www.getapp.ca/alternatives/2059563/sparrow-1> |
| en-GB | <https://www.getapp.co.uk/alternatives/2059563/sparrow-1> |
| en-IE | <https://www.getapp.ie/alternatives/2059563/sparrow-1> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2059563/sparrow-1> |
| en-SG | <https://www.getapp.sg/alternatives/2059563/sparrow-1> |
| en-ZA | <https://www.getapp.za.com/alternatives/2059563/sparrow-1> |
| pt | <https://www.getapp.com.br/alternatives/2059563/sparrow-1> |
| pt-PT | <https://www.getapp.pt/alternatives/2059563/sparrow-1> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Sparrow","description":"Encontre rapidamente e compare as principais alternativas ao Sparrow no GetApp Portugal. Lista completa de ferramentas similares e de concorrentes para ajudá-lo na seleção do software e a contatar diretamente vários fornecedores.","url":"https://www.getapp.pt/alternatives/2059563/sparrow-1","about":{"@id":"https://www.getapp.pt/alternatives/2059563/sparrow-1#software"},"breadcrumb":{"@id":"https://www.getapp.pt/alternatives/2059563/sparrow-1#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.pt/alternatives/2059563/sparrow-1#webpage","mainEntity":{"@id":"https://www.getapp.pt/alternatives/2059563/sparrow-1#software"},"publisher":{"@id":"https://www.getapp.pt/#organization"},"inLanguage":"pt-PT","isPartOf":{"@id":"https://www.getapp.pt/#website"}},{"name":"Sparrow","url":"https://www.getapp.pt/software/2059563/sparrow-1","@type":"SoftwareApplication","@id":"https://www.getapp.pt/software/2059563/sparrow-1#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.pt/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":4,"ratingValue":5.0},"offers":{"price":"9","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Plataforma de IA Conversacional","position":2,"item":"/directory/1647/conversational-ai-platform/software","@type":"ListItem"},{"name":"Sparrow","position":3,"item":"/software/2059563/sparrow-1","@type":"ListItem"},{"name":"Alternativas ao Sparrow","position":4,"item":"https://www.getapp.pt/alternatives/2059563/sparrow-1","@type":"ListItem"}],"@id":"https://www.getapp.pt/alternatives/2059563/sparrow-1#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"20 melhores alternativas ao Sparrow | GetApp Portugal 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Genesys Cloud CX","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.getapp.pt/software/104597/genesys-cloud","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.pt/software/91301/liveagent","@type":"ListItem"},{"name":"Bitrix24","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.pt/software/90602/bitrix24","@type":"ListItem"},{"name":"Zendesk Suite","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.pt/software/9448/zendesk","@type":"ListItem"},{"name":"Voiso","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ad55407-075e-45af-a6d5-a63dfe6d32ee.png","url":"https://www.getapp.pt/software/133847/voiso","@type":"ListItem"},{"name":"Call Center Studio","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b7169904-47ad-45b9-bcf8-5bf1eb38a830.png","url":"https://www.getapp.pt/software/2037283/call-center-studio","@type":"ListItem"},{"name":"Aircall","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc9c553a-b0c5-4095-b932-9ce0c85e3255.png","url":"https://www.getapp.pt/software/100333/aircall","@type":"ListItem"},{"name":"Five9","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.pt/software/91276/five9","@type":"ListItem"},{"name":"Talkdesk","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af9001c5-04d1-4792-a867-0f398f0658c7.png","url":"https://www.getapp.pt/software/100659/talkdesk","@type":"ListItem"},{"name":"LeadDesk","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d73c0ab-7bdb-4cfa-bbe6-4dd517cd0775.jpeg","url":"https://www.getapp.pt/software/129651/leaddesk","@type":"ListItem"},{"name":"Diabolocom","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1837e969-0a66-42d4-bc83-efa051684351.png","url":"https://www.getapp.pt/software/2062119/diabolocom","@type":"ListItem"},{"name":"Zoho Desk","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.pt/software/10036/zoho-desk","@type":"ListItem"},{"name":"Dixa","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90bc4b4d-9d75-4755-9ec1-0292188b375b.png","url":"https://www.getapp.pt/software/107757/dixa","@type":"ListItem"},{"name":"Steam-connect","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4e89903a-fbd5-430e-8c21-3dfd6df907a0.png","url":"https://www.getapp.pt/software/2059793/steam-connect","@type":"ListItem"},{"name":"VCC Live","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d71b9827-287f-4a38-ad6a-9f32f7935ce6.png","url":"https://www.getapp.pt/software/112247/vcc-live","@type":"ListItem"},{"name":"Vocalcom Hermes360","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c0b9b1f1-60a3-45a4-9acc-880078f230ad.jpeg","url":"https://www.getapp.pt/software/2053433/vocalcom-hermes360","@type":"ListItem"},{"name":"CTM","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63d682ad-dfe6-4cbc-90bc-1f352b9d7c67.png","url":"https://www.getapp.pt/software/127363/calltrackingmetrics","@type":"ListItem"},{"name":"uContact","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e6f0e13f-20f4-4e9d-8ba0-f7a9a1de013a.jpeg","url":"https://www.getapp.pt/software/105903/ucontact","@type":"ListItem"},{"name":"CloudTalk","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.getapp.pt/software/114835/cloudtalk","@type":"ListItem"},{"name":"VICIdial","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6c75171b-6d7a-480a-bf7a-716dc33c3de6.png","url":"https://www.getapp.pt/software/110383/vicidial","@type":"ListItem"}],"@id":"https://www.getapp.pt/alternatives/2059563/sparrow-1#itemlist","numberOfItems":20}
</script>