---
description: Avaliações detalhadas do Neotel Call Center Software com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Neotel Call Center Software com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Neotel Call Center Software - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Programas de Gravação de Ligações](/directory/935/call-recording/software) > [Neotel Call Center Software](/software/2062593/neotel) > [Alternativas ao Neotel Call Center Software](https://www.getapp.pt/alternatives/2062593/neotel)

# Alternativas ao Neotel Call Center Software

Canonical: https://www.getapp.pt/alternatives/2062593/neotel

> Explore the top alternatives to Neotel Call Center Software. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1781 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
   - [Ver perfil](https://www.getapp.pt/software/91301/liveagent)
   - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/91301/2062593/liveagent/vs/neotel)
2. **Nextiva** — 4.6/5 (916 reviews) — Simplificando a comunicação empresarial
   - [Ver perfil](https://www.getapp.pt/software/91289/nextiva)
   - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/91289/2062593/nextiva/vs/neotel)
3. **CallHippo** — 4.4/5 (680 reviews) — Sistema de telefonia virtual para equipes de vendas, marketing e suporte
   - [Ver perfil](https://www.getapp.pt/software/107461/callhippo)
   - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/107461/2062593/callhippo/vs/neotel)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
   - [Ver perfil](https://www.getapp.pt/software/9448/zendesk)
   - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/9448/2062593/zendesk/vs/neotel)
5. **Freshdesk** — 4.5/5 (3425 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
   - [Ver perfil](https://www.getapp.pt/software/10317/freshdesk)
   - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/10317/2062593/freshdesk/vs/neotel)
6. **XCALLY** — 4.8/5 (130 reviews) — Gerenciamento de central de contato omnicanal
   - [Ver perfil](https://www.getapp.pt/software/112271/xcally)
   - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/112271/2062593/xcally/vs/neotel)
7. **Aircall** — 4.2/5 (459 reviews) — Sistema de telefonia para equipes de suporte e vendas
   - [Ver perfil](https://www.getapp.pt/software/100333/aircall)
   - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/100333/2062593/aircall/vs/neotel)
8. **Webex Suite** — 4.4/5 (7402 reviews) — Conferência de voz e vídeo com compartilhamento de tela
   - [Ver perfil](https://www.getapp.pt/software/10375/webex)
   - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/10375/2062593/webex/vs/neotel)
9. **uContact** — 4.5/5 (81 reviews) — Solução de central de atendimento omnichannel tudo-em-um
   - [Ver perfil](https://www.getapp.pt/software/105903/ucontact)
   - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/105903/2062593/ucontact/vs/neotel)
10. **3CX** — 4.4/5 (465 reviews) — PBX hospedado com integração de CRM e aplicativos móveis.
    - [Ver perfil](https://www.getapp.pt/software/103409/3cx)
    - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/103409/2062593/3cx/vs/neotel)
11. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
    - [Ver perfil](https://www.getapp.pt/software/104597/genesys-cloud)
    - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/104597/2062593/genesys-cloud/vs/neotel)
12. **Five9** — 4.2/5 (481 reviews) — Software de contato e call center na nuvem
    - [Ver perfil](https://www.getapp.pt/software/91276/five9)
    - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/91276/2062593/five9/vs/neotel)
13. **Zoho Desk** — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
    - [Ver perfil](https://www.getapp.pt/software/10036/zoho-desk)
    - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/10036/2062593/zoho-desk/vs/neotel)
14. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
    - [Ver perfil](https://www.getapp.pt/software/91754/salesforce-1-service-cloud)
    - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/91754/2062593/salesforce-1-service-cloud/vs/neotel)
15. **Twilio** — 4.4/5 (502 reviews) — Voz e mensagens para aplicativos móveis e da internet
    - [Ver perfil](https://www.getapp.pt/software/90610/twilio-communications-platform)
    - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/90610/2062593/twilio-communications-platform/vs/neotel)
16. **Squaretalk** — 4.9/5 (102 reviews) — Solução Deskforce para aumentar o desempenho do agente.
    - [Ver perfil](https://www.getapp.pt/software/106691/squaretalk-matrix)
    - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/106691/2062593/squaretalk-matrix/vs/neotel)
17. **CTM** — 4.7/5 (158 reviews) — A Única Solução Tudo em Um destinada ao Rastreamento e às Centrais de Atendimento
    - [Ver perfil](https://www.getapp.pt/software/127363/calltrackingmetrics)
    - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/127363/2062593/calltrackingmetrics/vs/neotel)
18. **ZIWO** — 4.7/5 (108 reviews) — Ferramenta de central de contato baseada em API com agentes reais e virtuais.
    - [Ver perfil](https://www.getapp.pt/software/131291/ziwo)
    - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/131291/2062593/ziwo/vs/neotel)
19. **Bitrix24** — 4.2/5 (990 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
    - [Ver perfil](https://www.getapp.pt/software/90602/bitrix24)
    - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/90602/2062593/bitrix24/vs/neotel)
20. **Zoho Voice** — 4.0/5 (46 reviews) — Telefone comercial baseado na nuvem para equipes de vendas e suporte de pequenas e médias empresas
    - [Ver perfil](https://www.getapp.pt/software/2057395/zoho-voice)
    - [Compare vs Neotel Call Center Software](https://www.getapp.pt/compare/2057395/2062593/zoho-voice/vs/neotel)

## Categorias relacionadas

- [Programas de Gravação de Ligações](https://www.getapp.pt/directory/935/call-recording/software)
- [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software)

## Links

- [View on GetApp](https://www.getapp.pt/alternatives/2062593/neotel)
- [View Product Profile](https://www.getapp.pt/software/2062593/neotel)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/2062593/neotel> |
| de-AT | <https://www.getapp.at/alternatives/2062593/neotel> |
| en | <https://www.getapp.com/it-communications-software/a/neotel/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2062593/neotel> |
| en-AU | <https://www.getapp.com.au/alternatives/2062593/neotel> |
| en-CA | <https://www.getapp.ca/alternatives/2062593/neotel> |
| en-GB | <https://www.getapp.co.uk/alternatives/2062593/neotel> |
| en-IE | <https://www.getapp.ie/alternatives/2062593/neotel> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2062593/neotel> |
| en-SG | <https://www.getapp.sg/alternatives/2062593/neotel> |
| en-ZA | <https://www.getapp.za.com/alternatives/2062593/neotel> |
| es | <https://www.getapp.es/alternatives/2062593/neotel> |
| es-CL | <https://www.getapp.cl/alternatives/2062593/neotel> |
| es-CO | <https://www.getapp.com.co/alternatives/2062593/neotel> |
| es-MX | <https://www.getapp.com.mx/alternatives/2062593/neotel> |
| fr | <https://www.getapp.fr/alternatives/2062593/neotel> |
| fr-BE | <https://fr.getapp.be/alternatives/2062593/neotel> |
| fr-CA | <https://fr.getapp.ca/alternatives/2062593/neotel> |
| nl | <https://www.getapp.nl/alternatives/2062593/neotel> |
| nl-BE | <https://www.getapp.be/alternatives/2062593/neotel> |
| pt | <https://www.getapp.com.br/alternatives/2062593/neotel> |
| pt-PT | <https://www.getapp.pt/alternatives/2062593/neotel> |

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