---
description: Lista gratuita dos melhores softwares e aplicativos da categoria Software de Satisfação do Cliente em Portugal. As melhores ferramentas para escolher rapidamente um software de acordo com suas necessidades. Filtre por preço, recursos, classificações de usuários e muito mais.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software de Satisfação do Cliente - As melhores ferramentas e fornecedores | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Satisfação do Cliente](https://www.getapp.pt/directory/1029/customer-satisfaction/software)

# Software de Satisfação do Cliente

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## Produtos

1. [Typeform](https://www.getapp.pt/software/91581/typeform) — 4.7/5 (954 reviews) — Transforme a coleta de dados em uma experiência com formulários personalizados
2. [Zoho CRM Plus](https://www.getapp.pt/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Plataforma unificada de experiência do cliente
3. [SurveyMonkey](https://www.getapp.pt/software/2371/surveymonkey) — 4.6/5 (10449 reviews) — Uma plataforma de pesquisa líder de mercado.
4. [Zendesk Suite](https://www.getapp.pt/software/9448/zendesk) — 4.4/5 (4079 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
5. [Freshdesk](https://www.getapp.pt/software/10317/freshdesk) — 4.5/5 (3414 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
6. [Pipedrive](https://www.getapp.pt/software/90507/pipedrive) — 4.5/5 (3050 reviews) — CRM criado por vendedores para vendedores.
7. [Jotform](https://www.getapp.pt/software/10191/jotform-4-0) — 4.7/5 (2875 reviews) — Formulários eficazes
8. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1778 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
9. [Trustpilot](https://www.getapp.pt/software/113149/trustpilot) — 4.5/5 (1204 reviews) — Plataforma de gerenciamento de avaliações de clientes para negócios online.
10. [Intercom](https://www.getapp.pt/software/91379/intercom) — 4.5/5 (1133 reviews) — Mensageiro comercial para relacionamentos com clientes.
11. [SurveyLegend](https://www.getapp.pt/software/106501/surveylegend) — 4.6/5 (964 reviews) — Plataforma de gestão de pesquisa compatível com dispositivos móveis
12. [Nextiva](https://www.getapp.pt/software/91289/nextiva) — 4.6/5 (916 reviews) — Simplificando a comunicação empresarial
13. [Freshservice](https://www.getapp.pt/software/91351/freshservice) — 4.5/5 (695 reviews) — Uma ferramenta completa de gerenciamento de serviços de TI (ITSM) para empresas
14. [Weave](https://www.getapp.pt/software/121867/weave) — 4.3/5 (669 reviews) — Software de comunicação com o cliente tudo-em-um
15. [Tidio](https://www.getapp.pt/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
16. [Hotjar](https://www.getapp.pt/software/101789/hotjar) — 4.6/5 (539 reviews) — Obtenha informações e comentários através da análise de sites e dispositivos móveis.
17. [Podium](https://www.getapp.pt/software/109297/podium) — 4.3/5 (522 reviews) — Gestão de avaliações, software de reputação, webchat, pagamentos
18. [monday CRM](https://www.getapp.pt/software/2056613/monday-crm) — 4.7/5 (460 reviews) — Feche negócios. Automatize o resto.
19. [Zoho Survey](https://www.getapp.pt/software/91188/zoho-survey) — 4.6/5 (450 reviews) — Todas as pesquisas – simples e poderosas.
20. [Yotpo](https://www.getapp.pt/software/91286/yotpo) — 4.5/5 (376 reviews) — Avaliações e marketing de conteúdo do cliente
21. [Swell](https://www.getapp.pt/software/118523/swell-cx) — 4.6/5 (356 reviews) — Plataforma de gestão da experiência do cliente baseada na nuvem
22. [Pipefy](https://www.getapp.pt/software/107957/pipefy) — 4.6/5 (321 reviews) — Plataforma de Gerenciamento de Trabalho
23. [Nicereply](https://www.getapp.pt/software/10139/nicereply-com) — 4.7/5 (283 reviews) — Pesquisa de satisfação do cliente, Net Promoter Score e CES 2.0.
24. [Pointerpro](https://www.getapp.pt/software/90611/pointerpro) — 4.6/5 (271 reviews) — Questionários divertidos, resultados sérios
25. [Genesys Cloud CX](https://www.getapp.pt/software/104597/genesys-cloud) — 4.3/5 (262 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal

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## Categorias relacionadas

- [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software)
- [Ferramentas de Pesquisa](https://www.getapp.pt/directory/234/survey/software)
- [Sistemas NPS (Net Promoter Score)](https://www.getapp.pt/directory/1963/nps/software)
- [Ferramentas de Engajamento com Cliente](https://www.getapp.pt/directory/650/customer-engagement/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software)

## Links

- [View on GetApp](https://www.getapp.pt/directory/1029/customer-satisfaction/software)
- [Todas as categorias](https://www.getapp.pt/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1029/customer-satisfaction/software> |
| de-AT | <https://www.getapp.at/directory/1029/customer-satisfaction/software> |
| en | <https://www.getapp.com/customer-management-software/customer-satisfaction/> |
| en-AE | <https://www.getapp.ae/directory/1029/customer-satisfaction/software> |
| en-AU | <https://www.getapp.com.au/directory/1029/customer-satisfaction/software> |
| en-CA | <https://www.getapp.ca/directory/1029/customer-satisfaction/software> |
| en-GB | <https://www.getapp.co.uk/directory/1029/customer-satisfaction/software> |
| en-IE | <https://www.getapp.ie/directory/1029/customer-satisfaction/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1029/customer-satisfaction/software> |
| en-SG | <https://www.getapp.sg/directory/1029/customer-satisfaction/software> |
| en-ZA | <https://www.getapp.za.com/directory/1029/customer-satisfaction/software> |
| es | <https://www.getapp.es/directory/1029/customer-satisfaction/software> |
| es-CL | <https://www.getapp.cl/directory/1029/customer-satisfaction/software> |
| es-CO | <https://www.getapp.com.co/directory/1029/customer-satisfaction/software> |
| es-MX | <https://www.getapp.com.mx/directory/1029/customer-satisfaction/software> |
| fr | <https://www.getapp.fr/directory/1029/customer-satisfaction/software> |
| fr-BE | <https://fr.getapp.be/directory/1029/customer-satisfaction/software> |
| fr-CA | <https://fr.getapp.ca/directory/1029/customer-satisfaction/software> |
| nl | <https://www.getapp.nl/directory/1029/customer-satisfaction/software> |
| nl-BE | <https://www.getapp.be/directory/1029/customer-satisfaction/software> |
| pt | <https://www.getapp.com.br/directory/1029/customer-satisfaction/software> |
| pt-PT | <https://www.getapp.pt/directory/1029/customer-satisfaction/software> |

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