---
description: Lista gratuita dos melhores softwares e aplicativos da categoria Software de Gestão de Comunicação com o Cliente em Portugal. As melhores ferramentas para escolher rapidamente um software de acordo com suas necessidades. Filtre por preço, recursos, classificações de usuários e muito mais.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software de Gestão de Comunicação com o Cliente - As melhores ferramentas e fornecedores | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software)

# Software de Gestão de Comunicação com o Cliente

Canonical: https://www.getapp.pt/directory/1139/customer-communications-management/software

Page: 1 / 4\
Seguinte: [Next page](https://www.getapp.pt/directory/1139/customer-communications-management/software?page=2)

-----

## Produtos

1. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
2. [Freshdesk](https://www.getapp.pt/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
3. [Qiscus](https://www.getapp.pt/software/2059385/qiscus) — 4.4/5 (7 reviews) — Solução de gestão da comunicação com clientes baseada na nuvem
4. [WhatsApp](https://www.getapp.pt/software/2035411/whatsapp) — 4.7/5 (16474 reviews) — Software de gestão da comunicação com clientes em tempo real
5. [Telegram](https://www.getapp.pt/software/114023/telegram) — 4.7/5 (6438 reviews) — Aplicativo de mensagens para dispositivos móveis e desktop baseado na nuvem para todos os dispositivos
6. [Zendesk Suite](https://www.getapp.pt/software/9448/zendesk) — 4.4/5 (4094 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
7. [Viber](https://www.getapp.pt/software/2049588/viber) — 4.4/5 (4064 reviews) — Plataforma de mensagens móveis
8. [Pipedrive](https://www.getapp.pt/software/90507/pipedrive) — 4.5/5 (3062 reviews) — CRM criado por vendedores para vendedores.
9. [Zoho Desk](https://www.getapp.pt/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — O primeiro software de helpdesk sensível a contexto do setor
10. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1789 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
11. [Salesforce Service Cloud](https://www.getapp.pt/software/91754/salesforce) — 4.5/5 (832 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
12. [Bigin by Zoho CRM](https://www.getapp.pt/software/142099/bigin-by-zoho-crm) — 4.7/5 (744 reviews) — Sistema de CRM centrado no pipeline para pequenas empresas
13. [Weave](https://www.getapp.pt/software/121867/weave) — 4.4/5 (697 reviews) — Software de comunicação com o cliente tudo-em-um
14. [HoneyBook](https://www.getapp.pt/software/108739/honeybook) — 4.7/5 (691 reviews) — Gerenciamento de clientes para autônomos e pequenas e médias empresas.
15. [GoTo Connect](https://www.getapp.pt/software/103797/GoTo-Connect) — 4.5/5 (671 reviews) — Solução verdadeiramente unificada de voz e vídeo.
16. [Tidio](https://www.getapp.pt/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
17. [Podium](https://www.getapp.pt/software/109297/podium) — 4.2/5 (526 reviews) — Gestão de avaliações, software de reputação, webchat, pagamentos
18. [Five9](https://www.getapp.pt/software/91276/five9) — 4.2/5 (487 reviews) — Software de contato e call center na nuvem
19. [Zenvia Customer Cloud](https://www.getapp.pt/software/2055061/zenvia-conversion) — 4.1/5 (359 reviews) — Zenvia Customer Cloud - IA completa para vender mais e atender melhor
20. [Smartsupp](https://www.getapp.pt/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — O Smartsupp é um bate-papo gratuito em tempo real com registro de visitantes.
21. [ZoomInfo Sales](https://www.getapp.pt/software/174487/ZoomInfo-sales) — 4.1/5 (322 reviews) — Dados de geração de leads e intenção do comprador para organizações B2B
22. [Front](https://www.getapp.pt/software/102177/front) — 4.5/5 (290 reviews) — Software de gestão de e-mail e caixa de entrada compartilhada para equipes
23. [Genesys Cloud CX](https://www.getapp.pt/software/104597/genesys-cloud) — 4.3/5 (269 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
24. [Kommo](https://www.getapp.pt/software/91200/Kommo) — 4.5/5 (263 reviews) — Ferramenta de vendas baseada em mensageiro para PMEs e empreendedores
25. [Help Scout](https://www.getapp.pt/software/90462/help-scout) — 4.6/5 (226 reviews) — Suporte técnico na Internet, criado para melhorar a experiência do cliente

-----

Page: 1 / 4\
Seguinte: [Next page](https://www.getapp.pt/directory/1139/customer-communications-management/software?page=2)

## Categorias relacionadas

- [Software de Marketing Conversacional](https://www.getapp.pt/directory/1659/conversational-marketing-platform/software)
- [Sistemas de Atendimento ao Cliente](https://www.getapp.pt/directory/231/customer-service/software)
- [Sistemas de Suporte ao Cliente](https://www.getapp.pt/directory/562/customer-support/software)
- [Sistemas de Help Desk](https://www.getapp.pt/directory/287/help-desk-ticketing/software)
- [Software de Experiência do Cliente](https://www.getapp.pt/directory/601/customer-experience/software)

## Links

- [View on GetApp](https://www.getapp.pt/directory/1139/customer-communications-management/software)
- [Todas as categorias](https://www.getapp.pt/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1139/customer-communications-management/software> |
| de-AT | <https://www.getapp.at/directory/1139/customer-communications-management/software> |
| en | <https://www.getapp.com/customer-management-software/customer-communications-management/> |
| en-AE | <https://www.getapp.ae/directory/1139/customer-communications-management/software> |
| en-AU | <https://www.getapp.com.au/directory/1139/customer-communications-management/software> |
| en-CA | <https://www.getapp.ca/directory/1139/customer-communications-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/1139/customer-communications-management/software> |
| en-IE | <https://www.getapp.ie/directory/1139/customer-communications-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1139/customer-communications-management/software> |
| en-SG | <https://www.getapp.sg/directory/1139/customer-communications-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/1139/customer-communications-management/software> |
| es | <https://www.getapp.es/directory/1139/customer-communications-management/software> |
| es-CL | <https://www.getapp.cl/directory/1139/customer-communications-management/software> |
| es-CO | <https://www.getapp.com.co/directory/1139/customer-communications-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/1139/customer-communications-management/software> |
| fr | <https://www.getapp.fr/directory/1139/customer-communications-management/software> |
| fr-BE | <https://fr.getapp.be/directory/1139/customer-communications-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/1139/customer-communications-management/software> |
| nl | <https://www.getapp.nl/directory/1139/customer-communications-management/software> |
| nl-BE | <https://www.getapp.be/directory/1139/customer-communications-management/software> |
| pt | <https://www.getapp.com.br/directory/1139/customer-communications-management/software> |
| pt-PT | <https://www.getapp.pt/directory/1139/customer-communications-management/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Portugal","address":{"@type":"PostalAddress","addressLocality":"Lisbon","addressRegion":"Lisbon","postalCode":"2770-071","streetAddress":"Quinta da Fonte Rua dos Malhões Edifício D. Pedro I Paço D'Arcos, 2770-071 Lisboa Portugal"},"description":"Avalie, compare e classifique os softwares para pequenas empresas. O GetApp Portugal oferece softwares, aplicativos de SaaS e nuvem, e avaliações independentes.","email":"info@getapp.pt","url":"https://www.getapp.pt/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.pt/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Portugal","url":"https://www.getapp.pt/","@id":"https://www.getapp.pt/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.pt/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.pt/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Software de Gestão de Comunicação com o Cliente","description":"Lista gratuita dos melhores softwares e aplicativos da categoria Software de Gestão de Comunicação com o Cliente em Portugal. As melhores ferramentas para escolher rapidamente um software de acordo com suas necessidades. Filtre por preço, recursos, classificações de usuários e muito mais.","url":"https://www.getapp.pt/directory/1139/customer-communications-management/software","about":{"@id":"https://www.getapp.pt/directory/1139/customer-communications-management/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.pt/directory/1139/customer-communications-management/software#breadcrumblist"},"@id":"https://www.getapp.pt/directory/1139/customer-communications-management/software#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.pt/directory/1139/customer-communications-management/software#itemlist"},"publisher":{"@id":"https://www.getapp.pt/#organization"},"inLanguage":"pt-PT","isPartOf":{"@id":"https://www.getapp.pt/#website"}},{"@id":"https://www.getapp.pt/directory/1139/customer-communications-management/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Software de Gestão de Comunicação com o Cliente","position":2,"item":"https://www.getapp.pt/directory/1139/customer-communications-management/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Software de Gestão de Comunicação com o Cliente - As melhores ferramentas e fornecedores | GetApp Portugal 2026","@context":"https://schema.org","@id":"https://www.getapp.pt/directory/1139/customer-communications-management/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Bitrix24","position":1,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.pt/software/90602/bitrix24","@type":"ListItem"},{"name":"Freshdesk","position":2,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.pt/software/10317/freshdesk","@type":"ListItem"},{"name":"Qiscus","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca0dc557-9adc-46a1-b934-fdfe6c6d9b0e.png","url":"https://www.getapp.pt/software/2059385/qiscus","@type":"ListItem"},{"name":"WhatsApp","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8724004-ac46-4c30-9892-64b1ab9bf54e.png","url":"https://www.getapp.pt/software/2035411/whatsapp","@type":"ListItem"},{"name":"Telegram","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4541ebfa-1b8a-4b51-8f17-2374c1821504.png","url":"https://www.getapp.pt/software/114023/telegram","@type":"ListItem"},{"name":"Zendesk Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.pt/software/9448/zendesk","@type":"ListItem"},{"name":"Viber","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4c4332bc-47f9-4972-bd06-6bff7ca5b92c.png","url":"https://www.getapp.pt/software/2049588/viber","@type":"ListItem"},{"name":"Pipedrive","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.getapp.pt/software/90507/pipedrive","@type":"ListItem"},{"name":"Zoho Desk","position":9,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.pt/software/10036/zoho-desk","@type":"ListItem"},{"name":"LiveAgent","position":10,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.pt/software/91301/liveagent","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.pt/software/91754/salesforce","@type":"ListItem"},{"name":"Bigin by Zoho CRM","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/174f7c9f-e410-4b75-800e-4eaefb5058f9.png","url":"https://www.getapp.pt/software/142099/bigin-by-zoho-crm","@type":"ListItem"},{"name":"Weave","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.getapp.pt/software/121867/weave","@type":"ListItem"},{"name":"HoneyBook","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8c70159d-32c2-43c6-87a7-f1f66d5d622b.png","url":"https://www.getapp.pt/software/108739/honeybook","@type":"ListItem"},{"name":"GoTo Connect","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/420d013e-1667-4846-a909-0e533179fe7d.jpeg","url":"https://www.getapp.pt/software/103797/GoTo-Connect","@type":"ListItem"},{"name":"Tidio","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.pt/software/105081/tidio-chat","@type":"ListItem"},{"name":"Podium","position":17,"image":"https://images.g2crowd.com/uploads/product/image/8adaf9cae4d6226e062076492066232e/podium.png","url":"https://www.getapp.pt/software/109297/podium","@type":"ListItem"},{"name":"Five9","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.pt/software/91276/five9","@type":"ListItem"},{"name":"Zenvia Customer Cloud","position":19,"image":"https://images.g2crowd.com/uploads/product/image/3f09b42ce001460f5cf52edda25c8cc2/zenvia-customer-cloud.png","url":"https://www.getapp.pt/software/2055061/zenvia-conversion","@type":"ListItem"},{"name":"Smartsupp","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be6901f5-acd1-4226-8fd7-a1a21f11e639.png","url":"https://www.getapp.pt/software/101363/smartsupp-live-chat","@type":"ListItem"},{"name":"ZoomInfo Sales","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0381efa-64e5-478a-b4a6-5a746958c4f5.png","url":"https://www.getapp.pt/software/174487/ZoomInfo-sales","@type":"ListItem"},{"name":"Front","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.pt/software/102177/front","@type":"ListItem"},{"name":"Genesys Cloud CX","position":23,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.getapp.pt/software/104597/genesys-cloud","@type":"ListItem"},{"name":"Kommo","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85e9c051-5ff0-429a-8de0-70db191f87a2.png","url":"https://www.getapp.pt/software/91200/Kommo","@type":"ListItem"},{"name":"Help Scout","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.getapp.pt/software/90462/help-scout","@type":"ListItem"}],"numberOfItems":25}
</script>
