Aqui está nossa lista de aplicativos para Software de Comunicação com Cliente. Use os filtros para restringir os resultados e encontrar exatamente o que você está procurando.

71 apps
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Software de gestão de e-mail e caixa de entrada compartilhada para equipes
O Front fornece uma maneira simples para as equipes gerenciarem caixas de entrada de e-mail ([email protected], [email protected], etc.), bate-papo, mídias sociais e mensagens SMS em uma única plataforma colaborativa. Leia mais sobre o Front
Software de emissão de tíquetes para suporte ao cliente sem esforço.
O HelpDesk é um sistema de emissão de tíquetes online que simplifica as iniciativas de atendimento ao cliente. Encante seus clientes com um excelente suporte e solucione os tíquetes com mais rapidez. As mensagens personalizadas aumentam a satisfação do cliente. Leia mais sobre o HelpDesk
Plataforma de comunicação com o cliente para aumentar seu CSAT
A plataforma Messenger Communication é uma solução de comunicação com o cliente via Internet para empresas de todos os portes, que permite que as equipes de atendimento ao cliente interajam com os clientes por meio de sistemas de chat integrados, como Facebook Messenger, WhatsApp, Apple Business Chat, Viber e Telegram. Leia mais sobre o MessengerPeople
O ótimo atendimento ao cliente começa com o melhor software de suporte.
O LiveAgent é uma solução de helpdesk baseada na Internet, que permite o gerenciamento de tíquetes de suporte em vários canais, incluindo telefone, bate-papo ao vivo e mídias sociais. Leia mais sobre o LiveAgent
Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
O Bitrix24 é uma plataforma gratuita de colaboração com código aberto e na nuvem, que oferece ferramentas de CRM, gestão de documentos, tarefas, gestão de tempo e gestão de projetos. Usado por mais de 5 milhões de empresas em todo o mundo. Leia mais sobre o Bitrix24
Dados de geração de leads e intenção do comprador para organizações B2B
O ZoomInfo, desenvolvido pela DiscoverOrg, é uma plataforma de geração de leads baseada na nuvem para organizações B2B. Ele usa dados de intenção do comprador para ajudar as equipes de vendas e marketing a priorizar clientes potenciais. As informações de intenção são fornecidas para atividades de pesquisa online, mudanças organizacionais, anúncios... Leia mais sobre o ZoomInfo
Suporte técnico e solução para atendimento ao cliente.
O Gorgias é um helpdesk de atendimento e suporte ao cliente e bate-papo ao vivo tudo-em-um para lojas Shopify, Magento e BigCommerce, que oferece ferramentas como integração de e-mail, respostas automáticas, gestão de tíquetes, rastreamento de histórico de clientes e atribuição de solicitações, entre outros, para ajudar no atendimento ao... Leia mais sobre o Gorgias
Caixa de entrada de colaboração para todos os canais de comunicação.
O Trengo é uma plataforma de colaboração que fornece às empresas uma caixa de entrada compartilhada para gerenciar a comunicação da equipe e interagir com os clientes em vários canais, como WhatsApp, e-mail, bate-papo, plataforma de mídia social e chamada de voz. Leia mais sobre o Trengo
API de colaboração em nuvem móvel incorporável.
O Moxtra é uma ferramenta de colaboração na nuvem incorporável e de várias camadas para comunicação, gerenciamento de conteúdo, compartilhamento de arquivos, agendamento de reuniões e muito mais nas equipes. Leia mais sobre o Moxtra
Comunicação e envolvimento com o cliente omnichannel
O Infobip é uma plataforma de comunicação omnichannel para envolvimento e suporte ao cliente, que usa SMS, mensagens de voz, e-mail e mensagens de aplicativos móveis. Os recursos da plataforma incluem perfil de cliente, ferramentas personalizadas de carga útil, geolocalização, chatbots, IA, ações acionadas por eventos e muito mais. Leia mais sobre o Infobip
Live chat and customer communications management software
LiveCaller is a live chat software designed to help businesses communicate with customers via various channels such as web calls, real-time messaging, third-party applications, and more. Administrators can monitor, measure, analyze and visualize KPIs on a centralized dashboard. Leia mais sobre o LiveCaller
Real-time customer communications management software
WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more. Leia mais sobre o WhatsApp
Service-first CRM company that builds support & sales tools
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Leia mais sobre o Zendesk
Cloud-based mobile and desktop messaging app for all devices
Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service Leia mais sobre o Telegram
O primeiro software de helpdesk sensível a contexto do setor
O Zoho Desk é um aplicativo de atendimento ao cliente baseado na Internet, que ajuda as empresas a construírem relacionamentos mais sólidos com os clientes. Leia mais sobre o Zoho Desk
An all-in-one CRM, sales and marketing automation software
Step up to all-in-one sales & marketing software designed for entrepreneurs, startups and larger teams. Our platform organizes your customer information and daily work in one place so you have more time to focus on growing your business and delivering great service. Leia mais sobre o Keap
Live chat and customer messaging for businesses of all sizes
Userlike is live chat software for website and mobile messaging support. Help your customers via a chat window on your site or your customers' favorite messaging app such as WhatsApp, Facebook and more. Leia mais sobre o Userlike
Review management, reputation software, feedback & webchat
Podium is an Interaction Management platform used for reputation management, review generation, messaging customers on any channel. Gather feedback, text customers, get reviews - all with Podium. Leia mais sobre o Podium
Cloud-based team communication software
Weave is a cloud-based team communication solution designed to help healthcare, veterinary, and accounting organizations interact with customers and employees through chats, emails, and calls. Leia mais sobre o Weave
Suporte técnico na Internet, criado para melhorar a experiência do cliente
O Help Scout é um software de atendimento ao cliente e suporte técnico para empresas de todos os tamanhos. Os usuários podem atuar sem dificuldades nos diversos departamentos ou gerenciar vários produtos/marcas usando uma única conta. Os recursos envolvem fluxos de trabalho, um sistema baseado em automação e ferramentas de colaboração. Leia mais sobre o Help Scout
Gestão de vendas e leads para pequenas e médias empresas
O amoCRM é uma solução de gestão de vendas e leads para pequenas e médias empresas. Com um pipeline interativo, os usuários podem automatizar os fluxos de vendas do início ao fim, definir tarefas e personalizar atividades acionadas, como mala direta e publicidade em mídia social. Integrações perfeitas mantêm os usuários e seus dados sempre... Leia mais sobre o amoCRM
Appointment reminder system for the medical industry
ReminderCall.com is a cloud-based appointment reminder system designed to help small to large practices within the medical industry send automated reminders to patients through calls, emails and text messages from existing EHR, EMR and other scheduling software that the business already uses. Leia mais sobre o ReminderCall.com
Text messaging for customer service & team collaboration
Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more Leia mais sobre o Zingle
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Leia mais sobre o UJET
Voice, text, and email message broadcasting software
CallingPost is a communication platform that helps organizations such as churches, schools, healthcare, and universities broadcast messages to individuals through phone calls, texts, and emails. Administrators can create contact groups to relay audio or text messages to multiple people at once. Leia mais sobre o CallingPost
Plataforma de email marketing em vídeo para equipes de vendas.
O BombBomb é uma plataforma de email marketing em vídeo projetada para ajudar as equipes de vendas a se conectarem com clientes potenciais e atuais, além de converter leads e obter indicações gravando, enviando e monitorando vídeos por e-mail, sms e redes sociais. Leia mais sobre o BombBomb
No. 1 Guest Messaging Platform for Hospitality
Whistle is a cloud-based guest messaging software designed to help businesses in the hospitality industry communicate with customers, manage tasks, automate workflows, and more on a unified platform. Administrators can send documents to clients and collect electronic signatures. Leia mais sobre o Whistle Messaging
Loyalty marketing and gift card management
Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries Leia mais sobre o Preferred Patron Loyalty
CRM + Work Management | Work's better
FreeAgent is a complete CRM platform with robust work management. We help teams get everything in one place, work more collaboratively to get more done, and track and improve performance. FreeAgent empowers leaders to optimize sales, marketing, customer success, project management and more. Leia mais sobre o FreeAgent CRM
An all-in-one Solution from Demandforce
Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. Leia mais sobre o Demandforce
Live chat with agent apps for iOS & Android
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more Leia mais sobre o JivoChat
Business text messaging for teams
Heymarket provides business text messaging for marketing, sales, support & operations teams, with shared inboxes, mobile apps, message templates, and more Leia mais sobre o Heymarket
Business messaging solution - SMS, FB Messenger, Kik, & Chat
Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat Leia mais sobre o Quiq Messaging
Text messaging and reputation management platform
Chekkit is a text messaging platform designed to help businesses collect reviews, accept payments, communicate with customers via web chat, video calls, or other channels, and manage conversations on a unified platform. Supervisors can track competitors and Google search results. Leia mais sobre o Chekkit Reputation
Push notifications for customer engagement
OneSignal is a customer engagement platform that powers mobile push, web push, email, and in-app messages for developers and marketers. Designed to empower communication, OneSignal offers tools such as A/B testing, analytics, personalization, segmentation, and more. Leia mais sobre o OneSignal
Smith.ai Live Chat & AI Chatbot is the superior 24/7 service
Smith.ai Live Chat with AI Chatbot is the fast & friendly way to capture, screen & convert website leads 24/7. Leia mais sobre o Smith.ai
Omnichannel marketing system with customer loyalty programs
Omnichannel marketing solution that reaches audiences through customer loyalty programs and data management to gain a 360 degree view on customer profiles with 5 modules including data management, audience builder, omnichannel orchestration, customer retention, and customer intelligence. Leia mais sobre o Scal-e
Enterprise-Grade SMS Text Messaging Platform with SMS API
TrueDialog is an enterprise-grade SMS texting solution built for big business, made easy for small business. Mass Texting & 2-Way dialog at scale. Extensive features at half the price of competitors. SMS integrations with Salesforce, MS Dynamics, Oracle, Marketo, Hubspot, others. Robust SMS API. Leia mais sobre o TrueDialog
Knowledge Management Platform for Customer Service
USU Knowledge Management is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more. Leia mais sobre o USU Knowledge Center
BotXO is a powerful AI Chatbot builder
Our Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The BotXO Platform allows any company, in any industry, to effortlessly build and launch a smart AI chatbot to deliver exceptional customer experience. Leia mais sobre o BotXO
Guided Forms, Doc-Gen, Workflow, Integrations | Next-Gen CCM
Intelledox is a cloud-based solution designed to help businesses automate processes for customer service, on-boarding, and acquisition. The custom form builder lets users collect information for loan applications, claims, and other documents, streamlining cross-channel interaction across pipelines. Leia mais sobre o Intelledox
Email scraping software for marketing, data & sales teams
SigParser is an email scraping and parsing software designed to help data, marketing, and sales teams across businesses search for email signatures and calendars to retrieve information about contacts, attachments, social profiles, addresses, and more. Leia mais sobre o SigParser
On-Demand digital marketing and campaign management solution
Address products to the right audience by creating and analyzing targeted marketing campaigns with Maropost, an interactive marketing & campaign management tool Leia mais sobre o Maropost
Conversational AI platform for eCommerce & retailers
Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses. Leia mais sobre o Heyday
Integrated suite of transportation management solutions
IT Curves is an integrated software suite that helps transport service providers manage dispatching, fleet tracking, billing, and call center operations. Customers can view scheduled trips and fare estimates, access ETAs, send instructions to drivers, leave tips, and select preferred vehicle type. Leia mais sobre o IT Curves
Web-based conversational commerce and payment solution
CM.com is a cloud-based conversational commerce platform, which enables businesses to implement payment solutions for stores and connect with customers via various voice and text messaging channels. Features include message logs, email campaigns, customer segmentation, and data validation. Leia mais sobre o CM.com
Cloud-based document preparation and distribution software
Impress Automate by Quadient is a cloud-based software designed to help businesses automate document preparation workflows and communicate with customers. It enables employees to create, manage, and distribute invoices, cash statements, notices, letters, and other documents via a unified platform. Leia mais sobre o Impress Automate
Chat management tool for contact centers & travel agencies
nixi1 is a chat management software designed to help contact centers, travel agencies, and small businesses handle customer interactions from various channels including WhatsApp, SMS, Telegram, and Facebook Messenger on a centralized platform. Leia mais sobre o nixi1
Get your team writing as one.
Qordoba is an AI writing assistant for businesses. What makes it powerful is the style guide platform behind it, which enables you to customize writing guidelines to your unique brand and helps everyone at your company write with the same style, terminology, and brand voice. Leia mais sobre o Qordoba
Ferramenta de engajamento com o cliente para comunicação omnichannel
O Gnatta é um software de engajamento com o cliente projetado para ajudar empresas de todos os tamanhos a gerenciar as comunicações do cliente em vários canais, como Instagram, Facebook, Twitter, e-mail e muito mais em uma plataforma centralizada. Os administradores podem classificar as conversas por data ou hora. Leia mais sobre o Gnatta
Artificial Intelligence (AI)-based conversational platform
Atom help businesses streamline communication with clients using AI technology. organizations can view, organize, and respond to client messages related to shopping or customer service across a variety of applications like Telegram, WhatsApp, Instagram, Messenger, and more on a centralized portal. Leia mais sobre o Atom
Voice AI platform for enterprises
Vozy transforms the way companies interact with customers through voice assistants and conversational AI. Leia mais sobre o Vozy
Ferramenta de gestão unificada para conversas de atendimento ao cliente
A Dimelo é mais adequada para empresas com um mínimo de 100 funcionários. A Dimelo, uma empresa da RingCentral, é uma plataforma unificada para que as equipes de atendimento ao cliente gerenciem todos os canais e conversas digitais de atendimento ao cliente, incluindo e-mails, redes sociais, bate-papo e dispositivos móveis, por meio de uma única... Leia mais sobre o RingCentral Engage Digital
Software de atendimento ao cliente nas redes sociais
O Brand Embassy é a melhor plataforma de atendimento ao cliente na nuvem, integrando mais de 30 canais de mídia social, mensagem instantânea, bate-papo ao vivo, e-mail e chatbot com tecnologia de inteligência artificial em escala. Ele é o parceiro de implementação de canais populares, como WhatsApp ou Apple Business Chat. Leia mais sobre o Brand Embassy
Gladly is a Cloud-based customer service platform
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface Leia mais sobre o Gladly
Communications platform as a service (CPaaS)
Comapi is a cloud-based omnichannel communications solution which allows users to send, receive, and reply to emails, text messages, web chats, Twitter and Facebook messages, in-app messages, and more. Leia mais sobre o Comapi
Streamlined coaching management system
Optify is a streamlined coaching management tool designed to help coaches and clients to collaborate in an efficient and scalable way. Leia mais sobre o Optify
Plateforme en ligne d'envoi de communications email & SMS
Envoyez vos emails, newsletters et SMS marketings depuis le même logiciel. Pas de base de données ? Pas de problème, vous pourrez en louer. Leia mais sobre o Digitaleo
Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Leia mais sobre o Akio Unified Interaction Center
Communication platform for sales & helpdesk teams
Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place. Businesses can seamlessly engage with customers and prospects using voice or chat, monitor conversations as they happen and manage teams at scale. Leia mais sobre o Samespace
Payment processing and communication engagement solution
Everyware is a web-based solution designed to help businesses and consumers manage processes related to two-way text messaging, appointment scheduling, payment reminders, and more to drive customer engagement and facilitate communication. Leia mais sobre o Everyware
Campaign planning and lead acquisition solution
SPREAD is a cloud-based social media marketing solution designed to help businesses create loyalty programs and acquire customers across multiple channels. Key features include reward programs, discount code distribution, campaign scheduling, analytics, ROI tracking, and audience segmentation. Leia mais sobre o SPREAD
Customer communications and document management software
Ecrion is a customer communications management software designed to help businesses connect with customers via email, SMS, and other communication channels. It enables employees to create documents such as sales quotes, invoices, collection letters, contracts, and product announcements in real-time. Leia mais sobre o Ecrion
Cloud-based customer communications management software
Kipsu is a cloud-based customer communications management software designed to help airport operators and businesses in hospitality, retail, and higher education sectors engage with clients via various channels such as live chat, in-app messages, SMS, texts, over-the-top (OTT) messengers, and more. Leia mais sobre o Kipsu

Jix

AI conversational platform for creating C-learning apps
Jix by time4you helps businesses create, launch, and manage chatbots to automate user engagement, respond to queries, and assist with online C-learning programs. Users can devise AI-enabled learnbots by defining outputs, media integration, custom goals, target audience, and other attributes. Leia mais sobre o Jix
Customer communication platform for local businesses
Bizooy is a customer communication platform designed to help local businesses in healthcare, pest control, retail, real estate, and other sectors manage client reviews. It helps managers streamline data-driven decision-making processes and improve search rankings across Facebook, Google, and Yelp. Leia mais sobre o Bizooy
Optimizing the customer journey via product recommendations
8select is a platform for optimizing the customer journey and the management of product data and customer interactions. One of the functions includes customized product recommendations, resulting in fuller shopping baskets, fewer returns, and higher sales. Leia mais sobre o 8SELECT
Communication management software for traders
Echofin is a communication management software designed to help traders, financial educators, trading groups, and brokerage firms interact and collaborate with financial experts via communities, chat rooms, private chats, and digital workspaces. The platform offers white-labeling capabilities, which enable organizations to personalize the... Leia mais sobre o Echofin
A notification management system at scale
Courier lets businesses design notifications once and deliver them to any channel – push notifications, SMS, direct messages, and email–with a single Courier API. Simply link all of your messaging APIs into the Courier hub and get started. Leia mais sobre o Courier
Cloud-based voice messaging platform
telbee adds voice messaging to websites, social media, podcasts, email and more to build human relationships with your customers - save time, reduce frustration, and gain sales, understanding and fans Leia mais sobre o telbee
Communication platform with messaging tools
Soprano Connect is a cloud communication platform for global enterprises which facilitates messaging with low-code and no-code implementation. Soprano Connect enables large enterprises to interact with employees and clients via SMS, WhatsApp, voice calls and IP messages. Leia mais sobre o Soprano Connect