---
description: Descubra as ferramentas mais populares de Sistemas de Service Desk grátis e compare classificações dos usuários, preços, recursos e versões de avaliação gratuita.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Os melhores aplicativos e ferramentas de Sistemas de Service Desk | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Service Desk grátis](https://www.getapp.pt/directory/1249/service-desk/software)

# Sistemas de Service Desk

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## Produtos

1. [Freshservice](https://www.getapp.pt/software/91351/freshservice) — 4.5/5 (714 reviews) — Uma ferramenta completa de gerenciamento de serviços de TI (ITSM) para empresas
2. [NinjaOne](https://www.getapp.pt/software/108129/ninjarmm) — 4.7/5 (288 reviews) — Uma plataforma unificada e fácil de usar para gerenciamento de endpoint
3. [InvGate Service Management](https://www.getapp.pt/software/101213/service-desk) — 4.6/5 (108 reviews) — Software de central de serviços de TI
4. [JIRA Service Management](https://www.getapp.pt/software/91811/jira-service-management) — 4.5/5 (770 reviews) — Central de serviços simples criada com base no Jira.
5. [Zendesk Suite](https://www.getapp.pt/software/9448/zendesk) — 4.4/5 (4079 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
6. [Freshdesk](https://www.getapp.pt/software/10317/freshdesk) — 4.5/5 (3425 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
7. [Zoho Desk](https://www.getapp.pt/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
8. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1781 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
9. [Intercom](https://www.getapp.pt/software/91379/intercom) — 4.5/5 (1133 reviews) — Mensageiro comercial para relacionamentos com clientes.
10. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (990 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
11. [SolarWinds Service Desk](https://www.getapp.pt/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Software de central de serviços e gestão de ativos de TI
12. [SysAid](https://www.getapp.pt/software/90863/sysaid) — 4.5/5 (519 reviews) — Ferramenta de ITSM modular e simples de usar e central de serviços poderosa
13. [Atera](https://www.getapp.pt/software/102017/atera) — 4.5/5 (448 reviews) — Software MSP tudo-em-um para fornecedores de serviços gerenciados (MSPs na sigla em inglês) e empresas de suporte de TI.
14. [Milvus](https://www.getapp.pt/software/132287/milvus) — 4.8/5 (298 reviews) — Sistema de gestão de TI e solução de suporte técnico
15. [ManageEngine ServiceDesk Plus](https://www.getapp.pt/software/20521/manageengine-service-desk-plus) — 4.4/5 (231 reviews) — Software de helpdesk de TI em nuvem
16. [HubSpot Service Hub](https://www.getapp.pt/software/119575/hubspot-service-hub) — 4.4/5 (190 reviews) — Solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes
17. [Hiver](https://www.getapp.pt/software/20502/hiver) — 4.7/5 (147 reviews) — Hiver: suporte técnico de atendimento ao cliente baseado no Gmail
18. [TOPdesk](https://www.getapp.pt/software/111785/topdesk) — 4.4/5 (111 reviews) — Suporte técnico e gerenciamento de serviços
19. [Desk Manager](https://www.getapp.pt/software/2066040/desk-manager) — 4.8/5 (106 reviews) — Plataforma de ESM que facilita da gestão à operação
20. [Alloy Navigator](https://www.getapp.pt/software/113079/alloy-navigator) — 4.5/5 (64 reviews) — Plataforma premiada de gerenciamento de ativos e de serviços de TI
21. [Device42](https://www.getapp.pt/software/111013/device42) — 4.8/5 (59 reviews) — Ferramentas automatizadas de gestão e visualização de infraestrutura de TI
22. [Vision Helpdesk](https://www.getapp.pt/software/90728/vision-helpdesk) — 4.6/5 (48 reviews) — Helpdesk, helpdesk para várias empresas e central de serviços ITSM/ITIL
23. [HaloITSM](https://www.getapp.pt/software/130803/haloitsm) — 4.7/5 (44 reviews) — Solução de gerenciamento de serviços de TI para gerenciar incidentes e ativos
24. [Milldesk](https://www.getapp.pt/software/129467/milldesk) — 5.0/5 (31 reviews) — Suporte técnico e gestão de serviços de TI
25. [Mint Service Desk](https://www.getapp.pt/software/117895/mint-service-desk) — 4.8/5 (23 reviews) — Solução de gestão de ativos e central de serviços de TI

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## Categorias relacionadas

- [Sistemas de Gestão de Reclamações](https://www.getapp.pt/directory/841/complaint-management/software)
- [Sistemas de Tickets de TI](https://www.getapp.pt/directory/3479/it-ticketing-systems/software)
- [Programas de Serviço de TI](https://www.getapp.pt/directory/1049/it-service/software)
- [Sistemas de Monitoramento de Problemas](https://www.getapp.pt/directory/580/issue-tracking/software)
- [Sistemas de Gestão de Conhecimento](https://www.getapp.pt/directory/257/knowledge-management/software)

## Links

- [View on GetApp](https://www.getapp.pt/directory/1249/service-desk/software)
- [Todas as categorias](https://www.getapp.pt/directory)

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