---
description: Descubra as ferramentas mais populares de Ferramenta de Mapa da Jornada do Cliente grátis e compare classificações dos usuários, preços, recursos e versões de avaliação gratuita.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Os melhores aplicativos e ferramentas de Ferramenta de Mapa da Jornada do Cliente | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Ferramenta de Mapa da Jornada do Cliente grátis](https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software)

# Ferramenta de Mapa da Jornada do Cliente

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## Produtos

1. [Zoho CRM](https://www.getapp.pt/software/9908/zoho-crm) — 4.3/5 (7002 reviews) — O software de CRM que ajuda você a vender de maneira mais inteligente, melhor e mais rápida.
2. [Pipedrive](https://www.getapp.pt/software/90507/pipedrive) — 4.5/5 (3062 reviews) — CRM criado por vendedores para vendedores.
3. [Marketo Engage](https://www.getapp.pt/software/990/marketo-lead-management) — 4.3/5 (716 reviews) — Automação de marketing para profissionais de marketing digital
4. [Hotjar](https://www.getapp.pt/software/101789/hotjar) — 4.6/5 (545 reviews) — Obtenha informações e comentários através da análise de sites e dispositivos móveis.
5. [Lucky Orange](https://www.getapp.pt/software/112955/lucky-orange) — 4.7/5 (268 reviews) — Suíte de otimização de conversão tudo-em-um para proprietários de sites
6. [Similarweb](https://www.getapp.pt/software/100382/similarweb-pro) — 4.6/5 (261 reviews) — Análise de dados de tráfego de aplicativos e sites
7. [XM for Customer Experience](https://www.getapp.pt/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plataforma de gestão da experiência do cliente (CXM)
8. [Pendo](https://www.getapp.pt/software/107315/pendo-platform) — 4.5/5 (238 reviews) — Captura de dados sobre comportamento e uso de produtos
9. [Smartlook](https://www.getapp.pt/software/108697/smartlook) — 4.7/5 (136 reviews) — Análise qualitativa para sites e aplicativos móveis
10. [Mural](https://www.getapp.pt/software/123863/mural) — 4.5/5 (136 reviews) — Solução de gestão de colaboração e espaço de trabalho digital
11. [SurveySparrow](https://www.getapp.pt/software/111349/surveysparrow) — 4.4/5 (123 reviews) — Ferramenta de pesquisa de conversação
12. [Mouseflow](https://www.getapp.pt/software/91246/mouseflow) — 4.7/5 (122 reviews) — Mapas de calor, repetição de sessão, funis, análise de formulário e muito mais
13. [Ortto](https://www.getapp.pt/software/100396/autopilot) — 4.6/5 (113 reviews) — Software de automação de marketing simples e visual
14. [UXPressia](https://www.getapp.pt/software/112651/uxpressia) — 4.8/5 (80 reviews) — Crie mapas de jornada do cliente, personas e mapas de impacto online
15. [Segment](https://www.getapp.pt/software/101273/segment) — 4.7/5 (72 reviews) — Hub de dados do cliente
16. [CleverTap](https://www.getapp.pt/software/107179/clevertap) — 4.4/5 (59 reviews) — Plataforma de marketing móvel inteligente
17. [Dreamdata](https://www.getapp.pt/software/131879/dreamdata-io) — 4.8/5 (55 reviews) — Atribuição multitoque baseada em conta e análise de receita.
18. [INSIDE](https://www.getapp.pt/software/111117/inside) — 4.6/5 (41 reviews) — Soluções visuais de engajamento com o cliente com tecnologia de inteligência artificial (IA) e baseadas na nuvem.
19. [Feedbackly](https://www.getapp.pt/software/2052514/feedbackly) — 4.2/5 (36 reviews) — Software de comentários tudo-em-um
20. [SAP Signavio](https://www.getapp.pt/software/90921/signavio) — 4.5/5 (27 reviews) — O Signavio permite a liberação do poder do processo.
21. [Pushwoosh](https://www.getapp.pt/software/2047376/pushwoosh) — 4.4/5 (21 reviews) — Facilite o envio de mensagens omnichannel e aumente a receita.
22. [Smaply](https://www.getapp.pt/software/121187/smaply) — 4.4/5 (20 reviews) — Solução de experiência do cliente com partilha do perfil do cliente
23. [Zoho PageSense](https://www.getapp.pt/software/112109/pagesense) — 4.5/5 (17 reviews) — A plataforma completa de teste A/B e CRO
24. [Userflow](https://www.getapp.pt/software/2044207/userflow) — 4.8/5 (14 reviews) — O Userflow permite que toda a equipe crie pesquisas e tours no aplicativo.
25. [Zoho Marketing Automation](https://www.getapp.pt/software/2049497/zoho-marketing-automation) — 4.4/5 (14 reviews) — Software de automação de marketing completo.

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## Categorias relacionadas

- [Software de Satisfação do Cliente](https://www.getapp.pt/directory/1029/customer-satisfaction/software)
- [Software de Experiência do Cliente](https://www.getapp.pt/directory/601/customer-experience/software)
- [Ferramentas de Automação de Marketing](https://www.getapp.pt/directory/308/marketing-automation/software)
- [Software para Personalização](https://www.getapp.pt/directory/609/personalization-behavioral-targeting/software)
- [Software de Geração de Leads](https://www.getapp.pt/directory/1047/lead-generation/software)

## Links

- [View on GetApp](https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software)
- [Todas as categorias](https://www.getapp.pt/directory)

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