---
description: Lista gratuita dos melhores softwares e aplicativos da categoria Ferramenta de Mapa da Jornada do Cliente em Portugal. As melhores ferramentas para escolher rapidamente um software de acordo com suas necessidades. Filtre por preço, recursos, classificações de usuários e muito mais.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Ferramenta de Mapa da Jornada do Cliente - As melhores ferramentas e fornecedores | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Ferramenta de Mapa da Jornada do Cliente](https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software)

# Ferramenta de Mapa da Jornada do Cliente

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## Produtos

1. [Mailchimp](https://www.getapp.pt/software/8268/mailchimp) — 4.5/5 (17597 reviews) — Plataforma de automação de marketing de e-mail e publicidade
2. [Pipedrive](https://www.getapp.pt/software/90507/pipedrive) — 4.5/5 (3050 reviews) — CRM criado por vendedores para vendedores.
3. [Marketo Engage](https://www.getapp.pt/software/990/marketo-lead-management) — 4.3/5 (710 reviews) — Automação de marketing para profissionais de marketing digital
4. [Hotjar](https://www.getapp.pt/software/101789/hotjar) — 4.6/5 (539 reviews) — Obtenha informações e comentários através da análise de sites e dispositivos móveis.
5. [Similarweb](https://www.getapp.pt/software/100382/similarweb-pro) — 4.6/5 (260 reviews) — Análise de dados de tráfego de aplicativos e sites
6. [Lucky Orange](https://www.getapp.pt/software/112955/lucky-orange) — 4.7/5 (260 reviews) — Suíte de otimização de conversão tudo-em-um para proprietários de sites
7. [XM for Customer Experience](https://www.getapp.pt/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plataforma de gestão da experiência do cliente (CXM)
8. [Pendo](https://www.getapp.pt/software/107315/pendo-platform) — 4.5/5 (238 reviews) — Captura de dados sobre comportamento e uso de produtos
9. [LeadsRx](https://www.getapp.pt/software/105887/leadsrx-attribution-software) — 4.4/5 (144 reviews) — Atribuição de marketing multicanal para B2B e B2C
10. [Smartlook](https://www.getapp.pt/software/108697/smartlook) — 4.7/5 (136 reviews) — Análise qualitativa para sites e aplicativos móveis
11. [SurveySparrow](https://www.getapp.pt/software/111349/surveysparrow) — 4.4/5 (121 reviews) — Ferramenta de pesquisa de conversação
12. [UXPressia](https://www.getapp.pt/software/112651/uxpressia) — 4.8/5 (80 reviews) — Crie mapas de jornada do cliente, personas e mapas de impacto online
13. [Whatfix](https://www.getapp.pt/software/101353/whatfix) — 4.6/5 (77 reviews) — Acelere a adoção digital.
14. [Segment](https://www.getapp.pt/software/101273/segment) — 4.7/5 (72 reviews) — Hub de dados do cliente
15. [Delighted](https://www.getapp.pt/software/117403/delighted) — 4.8/5 (57 reviews) — Plataforma de experiência do funcionário e do cliente fácil de usar.
16. [Dreamdata](https://www.getapp.pt/software/131879/dreamdata-io) — 4.8/5 (55 reviews) — Atribuição multitoque baseada em conta e análise de receita.
17. [INSIDE](https://www.getapp.pt/software/111117/inside) — 4.6/5 (41 reviews) — Soluções visuais de engajamento com o cliente com tecnologia de inteligência artificial (IA) e baseadas na nuvem.
18. [Feedbackly](https://www.getapp.pt/software/2052514/feedbackly) — 4.2/5 (36 reviews) — Software de comentários tudo-em-um
19. [WebEngage](https://www.getapp.pt/software/90653/webengage) — 4.5/5 (32 reviews) — O WebEngage é uma nuvem de automação de marketing B2C multicanal.
20. [Leadoo](https://www.getapp.pt/software/160271/leadoo) — 4.6/5 (29 reviews) — Software de gestão de leads, marketing e atendimento ao cliente
21. [Smaply](https://www.getapp.pt/software/121187/smaply) — 4.4/5 (20 reviews) — Solução de experiência do cliente com partilha do perfil do cliente
22. [Pushwoosh](https://www.getapp.pt/software/2047376/pushwoosh) — 4.4/5 (20 reviews) — Facilite o envio de mensagens omnichannel e aumente a receita.
23. [Zoho PageSense](https://www.getapp.pt/software/112109/pagesense) — 4.5/5 (17 reviews) — A plataforma completa de teste A/B e CRO
24. [Userflow](https://www.getapp.pt/software/2044207/userflow) — 4.8/5 (14 reviews) — O Userflow permite que toda a equipe crie pesquisas e tours no aplicativo.
25. [Avion](https://www.getapp.pt/software/2054508/avion) — 4.8/5 (11 reviews) — Mapeamento de histórias de usuários para equipes de produtos

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## Categorias relacionadas

- [Ferramentas de Pesquisa](https://www.getapp.pt/directory/234/survey/software)
- [Software de Satisfação do Cliente](https://www.getapp.pt/directory/1029/customer-satisfaction/software)
- [Software de UX (User Experience)](https://www.getapp.pt/directory/1287/ux/software)
- [Ferramentas de Análise de Marketing](https://www.getapp.pt/directory/602/marketing-analytics/software)
- [Ferramentas de Engajamento com Cliente](https://www.getapp.pt/directory/650/customer-engagement/software)

## Links

- [View on GetApp](https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software)
- [Todas as categorias](https://www.getapp.pt/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1611/customer-journey-mapping-tools/software> |
| de-AT | <https://www.getapp.at/directory/1611/customer-journey-mapping-tools/software> |
| en | <https://www.getapp.com/marketing-software/customer-journey-mapping-tools/> |
| en-AE | <https://www.getapp.ae/directory/1611/customer-journey-mapping-tools/software> |
| en-AU | <https://www.getapp.com.au/directory/1611/customer-journey-mapping-tools/software> |
| en-CA | <https://www.getapp.ca/directory/1611/customer-journey-mapping-tools/software> |
| en-GB | <https://www.getapp.co.uk/directory/1611/customer-journey-mapping-tools/software> |
| en-IE | <https://www.getapp.ie/directory/1611/customer-journey-mapping-tools/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1611/customer-journey-mapping-tools/software> |
| en-SG | <https://www.getapp.sg/directory/1611/customer-journey-mapping-tools/software> |
| en-ZA | <https://www.getapp.za.com/directory/1611/customer-journey-mapping-tools/software> |
| es | <https://www.getapp.es/directory/1611/customer-journey-mapping-tools/software> |
| es-CL | <https://www.getapp.cl/directory/1611/customer-journey-mapping-tools/software> |
| es-CO | <https://www.getapp.com.co/directory/1611/customer-journey-mapping-tools/software> |
| es-MX | <https://www.getapp.com.mx/directory/1611/customer-journey-mapping-tools/software> |
| fr | <https://www.getapp.fr/directory/1611/customer-journey-mapping-tools/software> |
| fr-BE | <https://fr.getapp.be/directory/1611/customer-journey-mapping-tools/software> |
| fr-CA | <https://fr.getapp.ca/directory/1611/customer-journey-mapping-tools/software> |
| nl | <https://www.getapp.nl/directory/1611/customer-journey-mapping-tools/software> |
| nl-BE | <https://www.getapp.be/directory/1611/customer-journey-mapping-tools/software> |
| pt | <https://www.getapp.com.br/directory/1611/customer-journey-mapping-tools/software> |
| pt-PT | <https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software> |

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