---
description: Lista gratuita dos melhores softwares e aplicativos da categoria Ferramenta de Mapa da Jornada do Cliente em Portugal. As melhores ferramentas para escolher rapidamente um software de acordo com suas necessidades. Filtre por preço, recursos, classificações de usuários e muito mais.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Ferramenta de Mapa da Jornada do Cliente - As melhores ferramentas e fornecedores | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Ferramenta de Mapa da Jornada do Cliente](https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software)

# Ferramenta de Mapa da Jornada do Cliente

Canonical: https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software

Page: 1 / 2\
Seguinte: [Next page](https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software?page=2)

-----

## Produtos

1. [Zoho CRM](https://www.getapp.pt/software/9908/zoho-crm) — 4.3/5 (6996 reviews) — O software de CRM que ajuda você a vender de maneira mais inteligente, melhor e mais rápida.
2. [Pipedrive](https://www.getapp.pt/software/90507/pipedrive) — 4.5/5 (3061 reviews) — CRM criado por vendedores para vendedores.
3. [Marketo Engage](https://www.getapp.pt/software/990/marketo-lead-management) — 4.3/5 (716 reviews) — Automação de marketing para profissionais de marketing digital
4. [Hotjar](https://www.getapp.pt/software/101789/hotjar) — 4.6/5 (545 reviews) — Obtenha informações e comentários através da análise de sites e dispositivos móveis.
5. [Salesforce Marketing Cloud](https://www.getapp.pt/software/607/salesforce-marketing-cloud) — 4.2/5 (531 reviews) — Destaque-se na caixa de entrada do cliente
6. [Lucky Orange](https://www.getapp.pt/software/112955/lucky-orange) — 4.7/5 (267 reviews) — Suíte de otimização de conversão tudo-em-um para proprietários de sites
7. [Similarweb](https://www.getapp.pt/software/100382/similarweb-pro) — 4.6/5 (261 reviews) — Análise de dados de tráfego de aplicativos e sites
8. [Act-On](https://www.getapp.pt/software/90889/act-on) — 4.3/5 (258 reviews) — Plataforma de automação de marketing na nuvem
9. [XM for Customer Experience](https://www.getapp.pt/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plataforma de gestão da experiência do cliente (CXM)
10. [Pendo](https://www.getapp.pt/software/107315/pendo-platform) — 4.5/5 (238 reviews) — Captura de dados sobre comportamento e uso de produtos
11. [LeadsRx](https://www.getapp.pt/software/105887/leadsrx-attribution-software) — 4.4/5 (144 reviews) — Atribuição de marketing multicanal para B2B e B2C
12. [Smartlook](https://www.getapp.pt/software/108697/smartlook) — 4.7/5 (136 reviews) — Análise qualitativa para sites e aplicativos móveis
13. [Mural](https://www.getapp.pt/software/123863/mural) — 4.5/5 (136 reviews) — Solução de gestão de colaboração e espaço de trabalho digital
14. [Custify](https://www.getapp.pt/software/128095/custify) — 4.9/5 (135 reviews) — Solução de sucesso do cliente para empresas SaaS (software como serviço)
15. [SurveySparrow](https://www.getapp.pt/software/111349/surveysparrow) — 4.4/5 (123 reviews) — Ferramenta de pesquisa de conversação
16. [Mouseflow](https://www.getapp.pt/software/91246/mouseflow) — 4.7/5 (122 reviews) — Mapas de calor, repetição de sessão, funis, análise de formulário e muito mais
17. [Ortto](https://www.getapp.pt/software/100396/autopilot) — 4.6/5 (113 reviews) — Software de automação de marketing simples e visual
18. [UXPressia](https://www.getapp.pt/software/112651/uxpressia) — 4.8/5 (80 reviews) — Crie mapas de jornada do cliente, personas e mapas de impacto online
19. [Whatfix](https://www.getapp.pt/software/101353/whatfix) — 4.6/5 (77 reviews) — Acelere a adoção digital.
20. [Segment](https://www.getapp.pt/software/101273/segment) — 4.7/5 (72 reviews) — Hub de dados do cliente
21. [CleverTap](https://www.getapp.pt/software/107179/clevertap) — 4.4/5 (59 reviews) — Plataforma de marketing móvel inteligente
22. [Delighted](https://www.getapp.pt/software/117403/delighted) — 4.8/5 (57 reviews) — Plataforma de experiência do funcionário e do cliente fácil de usar.
23. [Dreamdata](https://www.getapp.pt/software/131879/dreamdata-io) — 4.8/5 (55 reviews) — Atribuição multitoque baseada em conta e análise de receita.
24. [INSIDE](https://www.getapp.pt/software/111117/inside) — 4.6/5 (41 reviews) — Soluções visuais de engajamento com o cliente com tecnologia de inteligência artificial (IA) e baseadas na nuvem.
25. [Feedbackly](https://www.getapp.pt/software/2052514/feedbackly) — 4.2/5 (36 reviews) — Software de comentários tudo-em-um

-----

Page: 1 / 2\
Seguinte: [Next page](https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software?page=2)

## Categorias relacionadas

- [Software de Geração de Leads](https://www.getapp.pt/directory/1047/lead-generation/software)
- [Software de Experiência do Cliente](https://www.getapp.pt/directory/601/customer-experience/software)
- [Software de Gestão de Campanhas](https://www.getapp.pt/directory/304/campaign-management/software)
- [Software CDP (Plataforma de Gestão de Clientes)](https://www.getapp.pt/directory/1425/customer-data-platform/software)
- [Ferramentas de Análise de Marketing](https://www.getapp.pt/directory/602/marketing-analytics/software)

## Links

- [View on GetApp](https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software)
- [Todas as categorias](https://www.getapp.pt/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1611/customer-journey-mapping-tools/software> |
| de-AT | <https://www.getapp.at/directory/1611/customer-journey-mapping-tools/software> |
| en | <https://www.getapp.com/marketing-software/customer-journey-mapping-tools/> |
| en-AE | <https://www.getapp.ae/directory/1611/customer-journey-mapping-tools/software> |
| en-AU | <https://www.getapp.com.au/directory/1611/customer-journey-mapping-tools/software> |
| en-CA | <https://www.getapp.ca/directory/1611/customer-journey-mapping-tools/software> |
| en-GB | <https://www.getapp.co.uk/directory/1611/customer-journey-mapping-tools/software> |
| en-IE | <https://www.getapp.ie/directory/1611/customer-journey-mapping-tools/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1611/customer-journey-mapping-tools/software> |
| en-SG | <https://www.getapp.sg/directory/1611/customer-journey-mapping-tools/software> |
| en-ZA | <https://www.getapp.za.com/directory/1611/customer-journey-mapping-tools/software> |
| es | <https://www.getapp.es/directory/1611/customer-journey-mapping-tools/software> |
| es-CL | <https://www.getapp.cl/directory/1611/customer-journey-mapping-tools/software> |
| es-CO | <https://www.getapp.com.co/directory/1611/customer-journey-mapping-tools/software> |
| es-MX | <https://www.getapp.com.mx/directory/1611/customer-journey-mapping-tools/software> |
| fr | <https://www.getapp.fr/directory/1611/customer-journey-mapping-tools/software> |
| fr-BE | <https://fr.getapp.be/directory/1611/customer-journey-mapping-tools/software> |
| fr-CA | <https://fr.getapp.ca/directory/1611/customer-journey-mapping-tools/software> |
| nl | <https://www.getapp.nl/directory/1611/customer-journey-mapping-tools/software> |
| nl-BE | <https://www.getapp.be/directory/1611/customer-journey-mapping-tools/software> |
| pt | <https://www.getapp.com.br/directory/1611/customer-journey-mapping-tools/software> |
| pt-PT | <https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Portugal","address":{"@type":"PostalAddress","addressLocality":"Lisbon","addressRegion":"Lisbon","postalCode":"2770-071","streetAddress":"Quinta da Fonte Rua dos Malhões Edifício D. Pedro I Paço D'Arcos, 2770-071 Lisboa Portugal"},"description":"Avalie, compare e classifique os softwares para pequenas empresas. O GetApp Portugal oferece softwares, aplicativos de SaaS e nuvem, e avaliações independentes.","email":"info@getapp.pt","url":"https://www.getapp.pt/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.pt/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Portugal","url":"https://www.getapp.pt/","@id":"https://www.getapp.pt/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.pt/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.pt/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Ferramenta de Mapa da Jornada do Cliente","description":"Lista gratuita dos melhores softwares e aplicativos da categoria Ferramenta de Mapa da Jornada do Cliente em Portugal. As melhores ferramentas para escolher rapidamente um software de acordo com suas necessidades. Filtre por preço, recursos, classificações de usuários e muito mais.","url":"https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software","about":{"@id":"https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software#breadcrumblist"},"@id":"https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.pt/#website"},"inLanguage":"pt-PT","publisher":{"@id":"https://www.getapp.pt/#organization"},"mainEntity":{"@id":"https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software#itemlist"}},{"@id":"https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Ferramenta de Mapa da Jornada do Cliente","position":2,"item":"https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Ferramenta de Mapa da Jornada do Cliente - As melhores ferramentas e fornecedores | GetApp Portugal 2026","@context":"https://schema.org","@id":"https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Zoho CRM","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82a342f4-1d08-4265-877a-83f0d7b3858f.png","url":"https://www.getapp.pt/software/9908/zoho-crm","@type":"ListItem"},{"name":"Pipedrive","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.getapp.pt/software/90507/pipedrive","@type":"ListItem"},{"name":"Marketo Engage","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/199791ad-8770-493d-bb55-98544cc98cf7.png","url":"https://www.getapp.pt/software/990/marketo-lead-management","@type":"ListItem"},{"name":"Hotjar","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7bcee124-a7a0-4da1-85bc-1cdfb836998f.jpeg","url":"https://www.getapp.pt/software/101789/hotjar","@type":"ListItem"},{"name":"Salesforce Marketing Cloud","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a2b2816-ff47-405e-a9e2-2b8d6fd68dfd.png","url":"https://www.getapp.pt/software/607/salesforce-marketing-cloud","@type":"ListItem"},{"name":"Lucky Orange","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac4deb58-5026-4132-ad54-33930c8c09d4.png","url":"https://www.getapp.pt/software/112955/lucky-orange","@type":"ListItem"},{"name":"Similarweb","position":7,"image":"https://images.g2crowd.com/uploads/product/image/3f0cfaac4f003a39de7a769ae051686b/similarweb.png","url":"https://www.getapp.pt/software/100382/similarweb-pro","@type":"ListItem"},{"name":"Act-On","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23dfe65b-2b51-478a-b9f1-19cd45c355d6.png","url":"https://www.getapp.pt/software/90889/act-on","@type":"ListItem"},{"name":"XM for Customer Experience","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9a9fb17-83cc-4ab2-a44c-f4ed5371313f.png","url":"https://www.getapp.pt/software/130147/customer-frontlines","@type":"ListItem"},{"name":"Pendo","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e5c39a4-597b-49b5-90a1-1fb73392ac96.png","url":"https://www.getapp.pt/software/107315/pendo-platform","@type":"ListItem"},{"name":"LeadsRx","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4eee51fc-9fcd-423e-b436-8d9fb0d8b81c.png","url":"https://www.getapp.pt/software/105887/leadsrx-attribution-software","@type":"ListItem"},{"name":"Smartlook","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c2d4cdbc-006c-4fc4-9a93-e05fdc7cb5e6.png","url":"https://www.getapp.pt/software/108697/smartlook","@type":"ListItem"},{"name":"Mural","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cee12f2e-58d9-431c-8ba5-76094cd65e29.png","url":"https://www.getapp.pt/software/123863/mural","@type":"ListItem"},{"name":"Custify","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/26e4534a-67b3-4320-b047-5966458deddc.png","url":"https://www.getapp.pt/software/128095/custify","@type":"ListItem"},{"name":"SurveySparrow","position":15,"image":"https://images.g2crowd.com/uploads/product/image/9555f8ccbd59ce212c70217f38c7af40/surveysparrow.png","url":"https://www.getapp.pt/software/111349/surveysparrow","@type":"ListItem"},{"name":"Mouseflow","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bf374587-52ae-4515-b10a-dd15aaa4a8b1.png","url":"https://www.getapp.pt/software/91246/mouseflow","@type":"ListItem"},{"name":"Ortto","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/420c243c-8f1a-4172-beec-55de4b2fb4fd.png","url":"https://www.getapp.pt/software/100396/autopilot","@type":"ListItem"},{"name":"UXPressia","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a70f63d-2a58-4fa9-851e-97a2ea9edbcf.png","url":"https://www.getapp.pt/software/112651/uxpressia","@type":"ListItem"},{"name":"Whatfix","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a522a079-45c7-4690-897c-93c735a29c17.png","url":"https://www.getapp.pt/software/101353/whatfix","@type":"ListItem"},{"name":"Segment","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ebeda7bc-49d8-4ece-ab0b-6434a893086a.png","url":"https://www.getapp.pt/software/101273/segment","@type":"ListItem"},{"name":"CleverTap","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/896207e8-109c-4080-b776-7cad5946111e.png","url":"https://www.getapp.pt/software/107179/clevertap","@type":"ListItem"},{"name":"Delighted","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5ec7acc3-8287-4db3-a093-dfec534158c2.png","url":"https://www.getapp.pt/software/117403/delighted","@type":"ListItem"},{"name":"Dreamdata","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/26cfc8c9-a30e-4ffe-8882-f2ca0b55191e.png","url":"https://www.getapp.pt/software/131879/dreamdata-io","@type":"ListItem"},{"name":"INSIDE","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f8307a19-5db6-4d9c-aff8-17cacb152d1d.png","url":"https://www.getapp.pt/software/111117/inside","@type":"ListItem"},{"name":"Feedbackly","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/038e731d-57e4-47bc-a283-27df9436944c.png","url":"https://www.getapp.pt/software/2052514/feedbackly","@type":"ListItem"}],"numberOfItems":25}
</script>