---
description: Lista gratuita dos melhores softwares e aplicativos da categoria Ferramenta de Mapa da Jornada do Cliente em Portugal. As melhores ferramentas para escolher rapidamente um software de acordo com suas necessidades. Filtre por preço, recursos, classificações de usuários e muito mais.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Ferramenta de Mapa da Jornada do Cliente - As melhores ferramentas e fornecedores | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Ferramenta de Mapa da Jornada do Cliente](https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software)

# Ferramenta de Mapa da Jornada do Cliente

Canonical: https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software

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## Produtos

1. [Zoho CRM](https://www.getapp.pt/software/9908/zoho-crm) — 4.3/5 (7008 reviews) — O software de CRM que ajuda você a vender de maneira mais inteligente, melhor e mais rápida.
2. [Pipedrive](https://www.getapp.pt/software/90507/pipedrive) — 4.5/5 (3064 reviews) — CRM criado por vendedores para vendedores.
3. [Salesforce Marketing Cloud](https://www.getapp.pt/software/607/salesforce-marketing-cloud) — 4.2/5 (1151 reviews) — Destaque-se na caixa de entrada do cliente
4. [Marketo Engage](https://www.getapp.pt/software/990/marketo-lead-management) — 4.3/5 (719 reviews) — Automação de marketing para profissionais de marketing digital
5. [Hotjar](https://www.getapp.pt/software/101789/hotjar) — 4.6/5 (545 reviews) — Obtenha informações e comentários através da análise de sites e dispositivos móveis.
6. [Lucky Orange](https://www.getapp.pt/software/112955/lucky-orange) — 4.7/5 (269 reviews) — Suíte de otimização de conversão tudo-em-um para proprietários de sites
7. [Similarweb](https://www.getapp.pt/software/100382/similarweb-pro) — 4.6/5 (261 reviews) — Análise de dados de tráfego de aplicativos e sites
8. [Act-On](https://www.getapp.pt/software/90889/act-on) — 4.3/5 (258 reviews) — Plataforma de automação de marketing na nuvem
9. [XM for Customer Experience](https://www.getapp.pt/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plataforma de gestão da experiência do cliente (CXM)
10. [Pendo](https://www.getapp.pt/software/107315/pendo-platform) — 4.5/5 (238 reviews) — Captura de dados sobre comportamento e uso de produtos
11. [LeadsRx](https://www.getapp.pt/software/105887/leadsrx-attribution-software) — 4.4/5 (144 reviews) — Atribuição de marketing multicanal para B2B e B2C
12. [Smartlook](https://www.getapp.pt/software/108697/smartlook) — 4.7/5 (136 reviews) — Análise qualitativa para sites e aplicativos móveis
13. [Custify](https://www.getapp.pt/software/128095/custify) — 4.9/5 (135 reviews) — Solução de sucesso do cliente para empresas SaaS (software como serviço)
14. [SurveySparrow](https://www.getapp.pt/software/111349/surveysparrow) — 4.4/5 (123 reviews) — Ferramenta de pesquisa de conversação
15. [Mouseflow](https://www.getapp.pt/software/91246/mouseflow) — 4.7/5 (122 reviews) — Mapas de calor, repetição de sessão, funis, análise de formulário e muito mais
16. [Ortto](https://www.getapp.pt/software/100396/autopilot) — 4.6/5 (113 reviews) — Software de automação de marketing simples e visual
17. [UXPressia](https://www.getapp.pt/software/112651/uxpressia) — 4.8/5 (80 reviews) — Crie mapas de jornada do cliente, personas e mapas de impacto online
18. [Whatfix](https://www.getapp.pt/software/101353/whatfix) — 4.6/5 (77 reviews) — Acelere a adoção digital.
19. [Twilio Segment](https://www.getapp.pt/software/101273/segment) — 4.7/5 (72 reviews) — Hub de dados do cliente
20. [CleverTap](https://www.getapp.pt/software/107179/clevertap) — 4.4/5 (68 reviews) — Plataforma de marketing móvel inteligente
21. [Delighted](https://www.getapp.pt/software/117403/delighted) — 4.8/5 (57 reviews) — Plataforma de experiência do funcionário e do cliente fácil de usar.
22. [Dreamdata](https://www.getapp.pt/software/131879/dreamdata-io) — 4.8/5 (56 reviews) — Atribuição multitoque baseada em conta e análise de receita.
23. [INSIDE](https://www.getapp.pt/software/111117/inside) — 4.6/5 (41 reviews) — Soluções visuais de engajamento com o cliente com tecnologia de inteligência artificial (IA) e baseadas na nuvem.
24. [Feedbackly](https://www.getapp.pt/software/2052514/feedbackly) — 4.2/5 (36 reviews) — Software de comentários tudo-em-um
25. [WebEngage](https://www.getapp.pt/software/90653/webengage) — 4.5/5 (32 reviews) — O WebEngage é uma nuvem de automação de marketing B2C multicanal.

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## Categorias relacionadas

- [Software para Personalização](https://www.getapp.pt/directory/609/personalization-behavioral-targeting/software)
- [Ferramentas de Engajamento com Cliente](https://www.getapp.pt/directory/650/customer-engagement/software)
- [Ferramentas de Análise de Marketing](https://www.getapp.pt/directory/602/marketing-analytics/software)
- [Ferramentas de Automação de Marketing](https://www.getapp.pt/directory/308/marketing-automation/software)
- [Software de Geração de Leads](https://www.getapp.pt/directory/1047/lead-generation/software)

## Links

- [View on GetApp](https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software)
- [Todas as categorias](https://www.getapp.pt/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/1611/customer-journey-mapping-tools/software> |
| de-AT | <https://www.getapp.at/directory/1611/customer-journey-mapping-tools/software> |
| en | <https://www.getapp.com/marketing-software/customer-journey-mapping-tools/> |
| en-AE | <https://www.getapp.ae/directory/1611/customer-journey-mapping-tools/software> |
| en-AU | <https://www.getapp.com.au/directory/1611/customer-journey-mapping-tools/software> |
| en-CA | <https://www.getapp.ca/directory/1611/customer-journey-mapping-tools/software> |
| en-GB | <https://www.getapp.co.uk/directory/1611/customer-journey-mapping-tools/software> |
| en-IE | <https://www.getapp.ie/directory/1611/customer-journey-mapping-tools/software> |
| en-NZ | <https://www.getapp.co.nz/directory/1611/customer-journey-mapping-tools/software> |
| en-SG | <https://www.getapp.sg/directory/1611/customer-journey-mapping-tools/software> |
| en-ZA | <https://www.getapp.za.com/directory/1611/customer-journey-mapping-tools/software> |
| es | <https://www.getapp.es/directory/1611/customer-journey-mapping-tools/software> |
| es-CL | <https://www.getapp.cl/directory/1611/customer-journey-mapping-tools/software> |
| es-CO | <https://www.getapp.com.co/directory/1611/customer-journey-mapping-tools/software> |
| es-MX | <https://www.getapp.com.mx/directory/1611/customer-journey-mapping-tools/software> |
| fr | <https://www.getapp.fr/directory/1611/customer-journey-mapping-tools/software> |
| fr-BE | <https://fr.getapp.be/directory/1611/customer-journey-mapping-tools/software> |
| fr-CA | <https://fr.getapp.ca/directory/1611/customer-journey-mapping-tools/software> |
| nl | <https://www.getapp.nl/directory/1611/customer-journey-mapping-tools/software> |
| nl-BE | <https://www.getapp.be/directory/1611/customer-journey-mapping-tools/software> |
| pt | <https://www.getapp.com.br/directory/1611/customer-journey-mapping-tools/software> |
| pt-PT | <https://www.getapp.pt/directory/1611/customer-journey-mapping-tools/software> |

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