---
description: Lista gratuita dos melhores softwares e aplicativos da categoria Sistemas de Atendimento ao Cliente em Portugal. As melhores ferramentas para escolher rapidamente um software de acordo com suas necessidades. Filtre por preço, recursos, classificações de usuários e muito mais.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Sistemas de Atendimento ao Cliente - As melhores ferramentas e fornecedores | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](https://www.getapp.pt/directory/231/customer-service/software)

# Sistemas de Atendimento ao Cliente

Canonical: https://www.getapp.pt/directory/231/customer-service/software

Page: 1 / 5\
Seguinte: [Next page](https://www.getapp.pt/directory/231/customer-service/software?page=2)

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## Produtos

1. [Freshdesk](https://www.getapp.pt/software/10317/freshdesk) — 4.5/5 (3396 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
2. [Salesforce Sales Cloud](https://www.getapp.pt/software/90378/salesforce) — 4.4/5 (18760 reviews) — Automação de vendas e CRM baseada na nuvem
3. [Webex Suite](https://www.getapp.pt/software/10375/webex) — 4.4/5 (7394 reviews) — Conferência de voz e vídeo com compartilhamento de tela
4. [Dynamics 365](https://www.getapp.pt/software/90844/dynamics-365) — 4.4/5 (5805 reviews) — Aplicativos de ERP e CRM da Microsoft
5. [Zendesk Suite](https://www.getapp.pt/software/9448/zendesk) — 4.4/5 (4066 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
6. [Zoho Desk](https://www.getapp.pt/software/10036/zoho-desk) — 4.5/5 (2209 reviews) — O primeiro software de helpdesk sensível a contexto do setor
7. [NetSuite](https://www.getapp.pt/software/9137/netsuite) — 4.2/5 (1828 reviews) — Pacote de ERP e gestão empresarial em nuvem
8. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1748 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
9. [LiveChat](https://www.getapp.pt/software/8385/livechat) — 4.6/5 (1707 reviews) — Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk
10. [Odoo](https://www.getapp.pt/software/102445/odoo) — 4.2/5 (1287 reviews) — Pacote completo de apps de negócios integrados
11. [Intercom](https://www.getapp.pt/software/91379/intercom) — 4.5/5 (1130 reviews) — Mensageiro comercial para relacionamentos com clientes.
12. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (979 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
13. [EngageBay CRM](https://www.getapp.pt/software/113999/engagebay-marketing) — 4.7/5 (906 reviews) — Software integrado de vendas e marketing para equipes em crescimento.
14. [Act\!](https://www.getapp.pt/software/91203/act) — 3.9/5 (847 reviews) — Relacionamentos de nível empresarial. Resultados de nível empresarial.
15. [Salesforce Service Cloud](https://www.getapp.pt/software/91754/salesforce-1-service-cloud) — 4.5/5 (811 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
16. [JIRA Service Management](https://www.getapp.pt/software/91811/jira-service-management) — 4.5/5 (756 reviews) — Central de serviços simples criada com base no Jira.
17. [Talkdesk](https://www.getapp.pt/software/100659/talkdesk) — 4.5/5 (732 reviews) — Software de central de atendimento baseado na nuvem.
18. [Tidio](https://www.getapp.pt/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
19. [SolarWinds Service Desk](https://www.getapp.pt/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Software de central de serviços e gestão de ativos de TI
20. [Agile CRM](https://www.getapp.pt/software/102073/agile-crm) — 4.1/5 (524 reviews) — CRM de vendas e marketing para empresas em crescimento
21. [FixMe.IT](https://www.getapp.pt/software/2336/fixme-it) — 4.8/5 (389 reviews) — Software de suporte remoto que sempre funciona
22. [Smartsupp](https://www.getapp.pt/software/101363/smartsupp-live-chat) — 4.6/5 (343 reviews) — O Smartsupp é um bate-papo gratuito em tempo real com registro de visitantes.
23. [Vtiger CRM](https://www.getapp.pt/software/10283/vtiger-crm) — 4.3/5 (336 reviews) — CRM tudo-em-um para pequenas empresas
24. [Pipefy](https://www.getapp.pt/software/107957/pipefy) — 4.6/5 (319 reviews) — Plataforma de Gerenciamento de Trabalho
25. [Milvus](https://www.getapp.pt/software/132287/milvus) — 4.8/5 (292 reviews) — Sistema de gestão de TI e solução de suporte técnico

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Page: 1 / 5\
Seguinte: [Next page](https://www.getapp.pt/directory/231/customer-service/software?page=2)

## Categorias relacionadas

- [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software)
- [Ferramentas de Engajamento com Cliente](https://www.getapp.pt/directory/650/customer-engagement/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software)
- [Software de Base de Conhecimento](https://www.getapp.pt/directory/2823/knowledge-base/software)
- [Software para Central de Atendimentos](https://www.getapp.pt/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.pt/directory/231/customer-service/software)
- [Todas as categorias](https://www.getapp.pt/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/231/customer-service/software> |
| de-AT | <https://www.getapp.at/directory/231/customer-service/software> |
| en | <https://www.getapp.com/customer-service-support-software/customer-service/> |
| en-AE | <https://www.getapp.ae/directory/231/customer-service/software> |
| en-AU | <https://www.getapp.com.au/directory/231/customer-service/software> |
| en-CA | <https://www.getapp.ca/directory/231/customer-service/software> |
| en-GB | <https://www.getapp.co.uk/directory/231/customer-service/software> |
| en-IE | <https://www.getapp.ie/directory/231/customer-service/software> |
| en-NZ | <https://www.getapp.co.nz/directory/231/customer-service/software> |
| en-SG | <https://www.getapp.sg/directory/231/customer-service/software> |
| en-ZA | <https://www.getapp.za.com/directory/231/customer-service/software> |
| es | <https://www.getapp.es/directory/231/customer-service/software> |
| es-CL | <https://www.getapp.cl/directory/231/customer-service/software> |
| es-CO | <https://www.getapp.com.co/directory/231/customer-service/software> |
| es-MX | <https://www.getapp.com.mx/directory/231/customer-service/software> |
| fr | <https://www.getapp.fr/directory/231/customer-service/software> |
| fr-BE | <https://fr.getapp.be/directory/231/customer-service/software> |
| fr-CA | <https://fr.getapp.ca/directory/231/customer-service/software> |
| nl | <https://www.getapp.nl/directory/231/customer-service/software> |
| nl-BE | <https://www.getapp.be/directory/231/customer-service/software> |
| pt | <https://www.getapp.com.br/directory/231/customer-service/software> |
| pt-PT | <https://www.getapp.pt/directory/231/customer-service/software> |

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