---
description: Descubra as ferramentas mais populares de Software de Base de Conhecimento grátis e compare classificações dos usuários, preços, recursos e versões de avaliação gratuita.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Os melhores aplicativos e ferramentas de Software de Base de Conhecimento | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Base de Conhecimento grátis](https://www.getapp.pt/directory/2823/knowledge-base/software)

# Software de Base de Conhecimento

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## Produtos

1. [Freshservice](https://www.getapp.pt/software/91351/freshservice) — 4.5/5 (714 reviews) — Uma ferramenta completa de gerenciamento de serviços de TI (ITSM) para empresas
2. [Freshdesk](https://www.getapp.pt/software/10317/freshdesk) — 4.5/5 (3425 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
3. [Elium](https://www.getapp.pt/software/9697/elium) — 4.8/5 (41 reviews) — Bases de conhecimento inteligentes para operações globais e serviços ao cliente
4. [Salesforce Sales Cloud](https://www.getapp.pt/software/90378/salesforce) — 4.4/5 (18782 reviews) — Automação de vendas e CRM baseada na nuvem
5. [monday.com](https://www.getapp.pt/software/91734/monday-com) — 4.6/5 (6035 reviews) — Gestão de projetos simplificada
6. [Dynamics 365](https://www.getapp.pt/software/90844/dynamics-365) — 4.4/5 (5822 reviews) — Aplicativos de ERP e CRM da Microsoft
7. [Zendesk Suite](https://www.getapp.pt/software/9448/zendesk) — 4.4/5 (4079 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
8. [Confluence](https://www.getapp.pt/software/90949/confluence) — 4.5/5 (3680 reviews) — Crie, organize e discuta o trabalho com sua equipe
9. [Zoho Desk](https://www.getapp.pt/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
10. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1781 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
11. [Odoo](https://www.getapp.pt/software/102445/odoo) — 4.2/5 (1306 reviews) — Pacote completo de apps de negócios integrados
12. [Intercom](https://www.getapp.pt/software/91379/intercom) — 4.5/5 (1133 reviews) — Mensageiro comercial para relacionamentos com clientes.
13. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (990 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
14. [Salesforce Service Cloud](https://www.getapp.pt/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
15. [JIRA Service Management](https://www.getapp.pt/software/91811/jira-service-management) — 4.5/5 (770 reviews) — Central de serviços simples criada com base no Jira.
16. [Guru](https://www.getapp.pt/software/123167/guru) — 4.8/5 (639 reviews) — Organize as informações da empresa. Acesse em qualquer lugar.
17. [SolarWinds Service Desk](https://www.getapp.pt/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Software de central de serviços e gestão de ativos de TI
18. [Aha\!](https://www.getapp.pt/software/106671/aha) — 4.7/5 (561 reviews) — Aha\! é um software de desenvolvimento de produtos.
19. [Agile CRM](https://www.getapp.pt/software/102073/agile-crm) — 4.1/5 (524 reviews) — CRM de vendas e marketing para empresas em crescimento
20. [SysAid](https://www.getapp.pt/software/90863/sysaid) — 4.5/5 (519 reviews) — Ferramenta de ITSM modular e simples de usar e central de serviços poderosa
21. [Flowlu](https://www.getapp.pt/software/110491/flowlu) — 4.8/5 (387 reviews) — Automação de trabalho e colaboração da equipe em uma única plataforma.
22. [Document360](https://www.getapp.pt/software/120723/document360) — 4.7/5 (291 reviews) — Software de base de conhecimento e documentação
23. [SAP Customer Experience](https://www.getapp.pt/software/90379/sap-crm) — 4.3/5 (245 reviews) — Software CRM empresarial
24. [ManageEngine ServiceDesk Plus](https://www.getapp.pt/software/20521/manageengine-service-desk-plus) — 4.4/5 (231 reviews) — Software de helpdesk de TI em nuvem
25. [Help Scout](https://www.getapp.pt/software/90462/help-scout) — 4.6/5 (226 reviews) — Suporte técnico na Internet, criado para melhorar a experiência do cliente

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## Categorias relacionadas

- [Sistemas de Tickets de TI](https://www.getapp.pt/directory/3479/it-ticketing-systems/software)
- [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software)
- [Sistemas de Monitoramento de Problemas](https://www.getapp.pt/directory/580/issue-tracking/software)
- [Software de Acompanhamento de Vendas](https://www.getapp.pt/directory/3059/sales-tracking/software)
- [Sistemas de Gestão de Conhecimento](https://www.getapp.pt/directory/257/knowledge-management/software)

## Links

- [View on GetApp](https://www.getapp.pt/directory/2823/knowledge-base/software)
- [Todas as categorias](https://www.getapp.pt/directory)

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