---
description: Lista gratuita dos melhores softwares e aplicativos da categoria Software de Base de Conhecimento em Portugal. As melhores ferramentas para escolher rapidamente um software de acordo com suas necessidades. Filtre por preço, recursos, classificações de usuários e muito mais.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software de Base de Conhecimento - As melhores ferramentas e fornecedores | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Base de Conhecimento](https://www.getapp.pt/directory/2823/knowledge-base/software)

# Software de Base de Conhecimento

Canonical: https://www.getapp.pt/directory/2823/knowledge-base/software

Page: 1 / 4\
Seguinte: [Next page](https://www.getapp.pt/directory/2823/knowledge-base/software?page=2)

-----

## Produtos

1. [Freshdesk](https://www.getapp.pt/software/10317/freshdesk) — 4.5/5 (3409 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
2. [Helpjuice](https://www.getapp.pt/software/105523/helpjuice) — 4.7/5 (102 reviews) — Plataforma de gestão de conhecimento baseada na nuvem
3. [Elium](https://www.getapp.pt/software/9697/elium) — 4.8/5 (41 reviews) — Bases de conhecimento inteligentes para operações globais e serviços ao cliente
4. [Salesforce Sales Cloud](https://www.getapp.pt/software/90378/salesforce) — 4.4/5 (18768 reviews) — Automação de vendas e CRM baseada na nuvem
5. [Dynamics 365](https://www.getapp.pt/software/90844/dynamics-365) — 4.4/5 (5811 reviews) — Aplicativos de ERP e CRM da Microsoft
6. [monday.com](https://www.getapp.pt/software/91734/monday-com) — 4.6/5 (5726 reviews) — Gestão de projetos simplificada
7. [Zendesk Suite](https://www.getapp.pt/software/9448/zendesk) — 4.4/5 (4072 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
8. [Confluence](https://www.getapp.pt/software/90949/confluence) — 4.5/5 (3663 reviews) — Crie, organize e discuta o trabalho com sua equipe
9. [Zoho Desk](https://www.getapp.pt/software/10036/zoho-desk) — 4.5/5 (2211 reviews) — O primeiro software de helpdesk sensível a contexto do setor
10. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1754 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
11. [Odoo](https://www.getapp.pt/software/102445/odoo) — 4.2/5 (1294 reviews) — Pacote completo de apps de negócios integrados
12. [Intercom](https://www.getapp.pt/software/91379/intercom) — 4.5/5 (1131 reviews) — Mensageiro comercial para relacionamentos com clientes.
13. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (984 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
14. [Salesforce Service Cloud](https://www.getapp.pt/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
15. [JIRA Service Management](https://www.getapp.pt/software/91811/jira-service-management) — 4.5/5 (763 reviews) — Central de serviços simples criada com base no Jira.
16. [Freshservice](https://www.getapp.pt/software/91351/freshservice) — 4.5/5 (685 reviews) — Uma ferramenta completa de gerenciamento de serviços de TI (ITSM) para empresas
17. [Guru](https://www.getapp.pt/software/123167/guru) — 4.8/5 (639 reviews) — Organize as informações da empresa. Acesse em qualquer lugar.
18. [SolarWinds Service Desk](https://www.getapp.pt/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Software de central de serviços e gestão de ativos de TI
19. [Aha\!](https://www.getapp.pt/software/106671/aha) — 4.7/5 (561 reviews) — Aha\! é um software de desenvolvimento de produtos.
20. [Agile CRM](https://www.getapp.pt/software/102073/agile-crm) — 4.1/5 (524 reviews) — CRM de vendas e marketing para empresas em crescimento
21. [SysAid](https://www.getapp.pt/software/90863/sysaid) — 4.5/5 (511 reviews) — Ferramenta de ITSM modular e simples de usar e central de serviços poderosa
22. [Flowlu](https://www.getapp.pt/software/110491/flowlu) — 4.8/5 (387 reviews) — Automação de trabalho e colaboração da equipe em uma única plataforma.
23. [Document360](https://www.getapp.pt/software/120723/document360) — 4.7/5 (290 reviews) — Software de base de conhecimento e documentação
24. [Bloomfire](https://www.getapp.pt/software/90448/bloomfire) — 4.4/5 (254 reviews) — Plataforma de compartilhamento de conhecimento e informações
25. [SAP Customer Experience](https://www.getapp.pt/software/90379/sap-crm) — 4.3/5 (245 reviews) — Software CRM empresarial

-----

Page: 1 / 4\
Seguinte: [Next page](https://www.getapp.pt/directory/2823/knowledge-base/software?page=2)

## Categorias relacionadas

- [Sistemas de Tickets de TI](https://www.getapp.pt/directory/3479/it-ticketing-systems/software)
- [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software)
- [Software de Acompanhamento de Vendas](https://www.getapp.pt/directory/3059/sales-tracking/software)
- [Sistemas de Gestão de Conhecimento](https://www.getapp.pt/directory/257/knowledge-management/software)
- [Sistemas de Help Desk](https://www.getapp.pt/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.pt/directory/2823/knowledge-base/software)
- [Todas as categorias](https://www.getapp.pt/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/2823/knowledge-base/software> |
| de-AT | <https://www.getapp.at/directory/2823/knowledge-base/software> |
| en | <https://www.getapp.com/all-software/knowledge-base/> |
| en-AE | <https://www.getapp.ae/directory/2823/knowledge-base/software> |
| en-AU | <https://www.getapp.com.au/directory/2823/knowledge-base/software> |
| en-CA | <https://www.getapp.ca/directory/2823/knowledge-base/software> |
| en-GB | <https://www.getapp.co.uk/directory/2823/knowledge-base/software> |
| en-IE | <https://www.getapp.ie/directory/2823/knowledge-base/software> |
| en-NZ | <https://www.getapp.co.nz/directory/2823/knowledge-base/software> |
| en-SG | <https://www.getapp.sg/directory/2823/knowledge-base/software> |
| en-ZA | <https://www.getapp.za.com/directory/2823/knowledge-base/software> |
| es | <https://www.getapp.es/directory/2823/knowledge-base/software> |
| es-CL | <https://www.getapp.cl/directory/2823/knowledge-base/software> |
| es-CO | <https://www.getapp.com.co/directory/2823/knowledge-base/software> |
| es-MX | <https://www.getapp.com.mx/directory/2823/knowledge-base/software> |
| fr | <https://www.getapp.fr/directory/2823/knowledge-base/software> |
| fr-BE | <https://fr.getapp.be/directory/2823/knowledge-base/software> |
| fr-CA | <https://fr.getapp.ca/directory/2823/knowledge-base/software> |
| nl | <https://www.getapp.nl/directory/2823/knowledge-base/software> |
| nl-BE | <https://www.getapp.be/directory/2823/knowledge-base/software> |
| pt | <https://www.getapp.com.br/directory/2823/knowledge-base/software> |
| pt-PT | <https://www.getapp.pt/directory/2823/knowledge-base/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Portugal","address":{"@type":"PostalAddress","addressLocality":"Lisbon","addressRegion":"Lisbon","postalCode":"2770-071","streetAddress":"Quinta da Fonte Rua dos Malhões Edifício D. Pedro I Paço D'Arcos, 2770-071 Lisboa Portugal"},"description":"Avalie, compare e classifique os softwares para pequenas empresas. O GetApp Portugal oferece softwares, aplicativos de SaaS e nuvem, e avaliações independentes.","email":"info@getapp.pt","url":"https://www.getapp.pt/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.pt/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GetApp Portugal","url":"https://www.getapp.pt/","@id":"https://www.getapp.pt/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.pt/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.pt/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Software de Base de Conhecimento","description":"Lista gratuita dos melhores softwares e aplicativos da categoria Software de Base de Conhecimento em Portugal. As melhores ferramentas para escolher rapidamente um software de acordo com suas necessidades. Filtre por preço, recursos, classificações de usuários e muito mais.","url":"https://www.getapp.pt/directory/2823/knowledge-base/software","about":{"@id":"https://www.getapp.pt/directory/2823/knowledge-base/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.pt/directory/2823/knowledge-base/software#breadcrumblist"},"@id":"https://www.getapp.pt/directory/2823/knowledge-base/software#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.pt/#website"},"inLanguage":"pt-PT","mainEntity":{"@id":"https://www.getapp.pt/directory/2823/knowledge-base/software#itemlist"},"publisher":{"@id":"https://www.getapp.pt/#organization"}},{"@id":"https://www.getapp.pt/directory/2823/knowledge-base/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Software de Base de Conhecimento","position":2,"item":"https://www.getapp.pt/directory/2823/knowledge-base/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Software de Base de Conhecimento - As melhores ferramentas e fornecedores | GetApp Portugal 2026","@context":"https://schema.org","@id":"https://www.getapp.pt/directory/2823/knowledge-base/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.pt/software/10317/freshdesk","@type":"ListItem"},{"name":"Helpjuice","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0449d12b-2ac5-423a-9bc0-f1f29f044995.png","url":"https://www.getapp.pt/software/105523/helpjuice","@type":"ListItem"},{"name":"Elium","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0c1a3d9b-2189-4106-b4b2-945249ec3494.png","url":"https://www.getapp.pt/software/9697/elium","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://www.getapp.pt/software/90378/salesforce","@type":"ListItem"},{"name":"Dynamics 365","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5d35bcd-e674-49ae-b851-7c2579a7969f.jpeg","url":"https://www.getapp.pt/software/90844/dynamics-365","@type":"ListItem"},{"name":"monday.com","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/464cd3be-e2b8-4f9b-a572-577e31770f58.png","url":"https://www.getapp.pt/software/91734/monday-com","@type":"ListItem"},{"name":"Zendesk Suite","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.pt/software/9448/zendesk","@type":"ListItem"},{"name":"Confluence","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c59cf6b8-ebd8-4c69-8658-9435f095413a.png","url":"https://www.getapp.pt/software/90949/confluence","@type":"ListItem"},{"name":"Zoho Desk","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.pt/software/10036/zoho-desk","@type":"ListItem"},{"name":"LiveAgent","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.pt/software/91301/liveagent","@type":"ListItem"},{"name":"Odoo","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17efceca-38ea-4e7e-83dc-2cdd9fb0987f.png","url":"https://www.getapp.pt/software/102445/odoo","@type":"ListItem"},{"name":"Intercom","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.pt/software/91379/intercom","@type":"ListItem"},{"name":"Bitrix24","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.pt/software/90602/bitrix24","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.pt/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"JIRA Service Management","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.pt/software/91811/jira-service-management","@type":"ListItem"},{"name":"Freshservice","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.pt/software/91351/freshservice","@type":"ListItem"},{"name":"Guru","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e44c9cb-d929-4611-be34-3088f846c4fb.png","url":"https://www.getapp.pt/software/123167/guru","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.getapp.pt/software/1336/solarwinds-service-desk","@type":"ListItem"},{"name":"Aha!","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29fbb3ae-ce4d-4596-93d4-5a49d4cfdadc.png","url":"https://www.getapp.pt/software/106671/aha","@type":"ListItem"},{"name":"Agile CRM","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.getapp.pt/software/102073/agile-crm","@type":"ListItem"},{"name":"SysAid","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.getapp.pt/software/90863/sysaid","@type":"ListItem"},{"name":"Flowlu","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2e45592e-f1b8-4a62-9c2e-1bd35bc46729.jpeg","url":"https://www.getapp.pt/software/110491/flowlu","@type":"ListItem"},{"name":"Document360","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/77b19820-4aad-4900-9b31-63045d39b2d4.png","url":"https://www.getapp.pt/software/120723/document360","@type":"ListItem"},{"name":"Bloomfire","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2409452f-f3d3-4c97-889d-721ef53006b7.png","url":"https://www.getapp.pt/software/90448/bloomfire","@type":"ListItem"},{"name":"SAP Customer Experience","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c046d78a-8f19-4afd-bb26-81df76556187.png","url":"https://www.getapp.pt/software/90379/sap-crm","@type":"ListItem"}],"numberOfItems":25}
</script>