---
description: Descubra as ferramentas mais populares de Sistemas de Help Desk grátis e compare classificações dos usuários, preços, recursos e versões de avaliação gratuita.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Os melhores aplicativos e ferramentas de Sistemas de Help Desk | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Help Desk grátis](https://www.getapp.pt/directory/287/help-desk-ticketing/software)

# Sistemas de Help Desk

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## Produtos

1. [Freshservice](https://www.getapp.pt/software/91351/freshservice) — 4.6/5 (802 reviews) — Uma ferramenta completa de gerenciamento de serviços de TI (ITSM) para empresas
2. [Freshdesk](https://www.getapp.pt/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
3. [InvGate Service Management](https://www.getapp.pt/software/101213/service-desk) — 4.6/5 (108 reviews) — Software de central de serviços de TI
4. [OneDesk](https://www.getapp.pt/software/10202/onedesk) — 4.3/5 (12 reviews) — Ferramentas de gestão de projetos e suporte técnico em um único aplicativo
5. [TeamViewer ONE](https://www.getapp.pt/software/90948/teamviewer) — 4.6/5 (11641 reviews) — Software de suporte remoto, acesso remoto e reuniões online
6. [Zendesk Suite](https://www.getapp.pt/software/9448/zendesk) — 4.4/5 (4094 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
7. [Zoho Desk](https://www.getapp.pt/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — O primeiro software de helpdesk sensível a contexto do setor
8. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1789 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
9. [LiveChat](https://www.getapp.pt/software/8385/livechat) — 4.6/5 (1727 reviews) — Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk
10. [Appy Pie](https://www.getapp.pt/software/91597/appy-pie) — 4.6/5 (1394 reviews) — Com o Appy Pie, criar um aplicativo é fácil
11. [Odoo](https://www.getapp.pt/software/102445/odoo) — 4.2/5 (1333 reviews) — Pacote completo de apps de negócios integrados
12. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
13. [Salesforce Service Cloud](https://www.getapp.pt/software/91754/salesforce) — 4.5/5 (832 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
14. [JIRA Service Management](https://www.getapp.pt/software/91811/jira-service-management) — 4.5/5 (779 reviews) — Central de serviços simples criada com base no Jira.
15. [ISL Light](https://www.getapp.pt/software/114883/isl-light) — 4.7/5 (779 reviews) — Software de suporte remoto e acesso remoto não assistido
16. [Tidio](https://www.getapp.pt/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
17. [SolarWinds Service Desk](https://www.getapp.pt/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Software de central de serviços e gestão de ativos de TI
18. [Agile CRM](https://www.getapp.pt/software/102073/agile-crm) — 4.1/5 (526 reviews) — CRM de vendas e marketing para empresas em crescimento
19. [SysAid](https://www.getapp.pt/software/90863/sysaid) — 4.5/5 (523 reviews) — Ferramenta de ITSM modular e simples de usar e central de serviços poderosa
20. [Remote Monitoring and Management](https://www.getapp.pt/software/102017/atera) — 4.5/5 (461 reviews) — Software MSP tudo-em-um para fornecedores de serviços gerenciados (MSPs na sigla em inglês) e empresas de suporte de TI.
21. [ServiceNow](https://www.getapp.pt/software/9156/servicenow) — 4.5/5 (361 reviews) — Soluções na nuvem de serviço de TI empresarial
22. [NinjaOne](https://www.getapp.pt/software/108129/ninjaone) — 4.7/5 (298 reviews) — Uma plataforma unificada e fácil de usar para gerenciamento de endpoint
23. [Milvus](https://www.getapp.pt/software/132287/milvus) — 4.8/5 (298 reviews) — Sistema de gestão de TI e solução de suporte técnico
24. [Front](https://www.getapp.pt/software/102177/front) — 4.5/5 (290 reviews) — Software de gestão de e-mail e caixa de entrada compartilhada para equipes
25. [Dameware](https://www.getapp.pt/software/116847/dameware-remote-support) — 4.5/5 (244 reviews) — Ferramenta de suporte ao sistema de acesso remoto para profissionais de TI

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## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.getapp.pt/directory/231/customer-service/software)
- [Software de Base de Conhecimento](https://www.getapp.pt/directory/2823/knowledge-base/software)
- [Sistemas de Suporte ao Cliente](https://www.getapp.pt/directory/562/customer-support/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software)
- [Sistemas de Monitoramento de Problemas](https://www.getapp.pt/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.pt/directory/287/help-desk-ticketing/software)
- [Todas as categorias](https://www.getapp.pt/directory)

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