---
description: Lista gratuita dos melhores softwares e aplicativos da categoria Sistemas de Help Desk em Portugal. As melhores ferramentas para escolher rapidamente um software de acordo com suas necessidades. Filtre por preço, recursos, classificações de usuários e muito mais.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Sistemas de Help Desk - As melhores ferramentas e fornecedores | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Help Desk](https://www.getapp.pt/directory/287/help-desk-ticketing/software)

# Sistemas de Help Desk

Canonical: https://www.getapp.pt/directory/287/help-desk-ticketing/software

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## Produtos

1. [Freshservice](https://www.getapp.pt/software/91351/freshservice) — 4.6/5 (802 reviews) — Uma ferramenta completa de gerenciamento de serviços de TI (ITSM) para empresas
2. [Freshdesk](https://www.getapp.pt/software/10317/freshdesk) — 4.5/5 (3486 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
3. [InvGate Service Management](https://www.getapp.pt/software/101213/service-desk) — 4.6/5 (108 reviews) — Software de central de serviços de TI
4. [OneDesk](https://www.getapp.pt/software/10202/onedesk) — 4.3/5 (12 reviews) — Ferramentas de gestão de projetos e suporte técnico em um único aplicativo
5. [TeamViewer ONE](https://www.getapp.pt/software/90948/teamviewer) — 4.6/5 (11641 reviews) — Software de suporte remoto, acesso remoto e reuniões online
6. [Zendesk Suite](https://www.getapp.pt/software/9448/zendesk) — 4.4/5 (4094 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
7. [Zoho Desk](https://www.getapp.pt/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — O primeiro software de helpdesk sensível a contexto do setor
8. [NetSuite](https://www.getapp.pt/software/9137/netsuite) — 4.2/5 (2077 reviews) — Pacote de ERP e gestão empresarial em nuvem
9. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1789 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
10. [LiveChat](https://www.getapp.pt/software/8385/livechat) — 4.6/5 (1727 reviews) — Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk
11. [Appy Pie](https://www.getapp.pt/software/91597/appy-pie) — 4.6/5 (1394 reviews) — Com o Appy Pie, criar um aplicativo é fácil
12. [Odoo](https://www.getapp.pt/software/102445/odoo) — 4.2/5 (1333 reviews) — Pacote completo de apps de negócios integrados
13. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
14. [EngageBay CRM](https://www.getapp.pt/software/113999/engagebay-marketing) — 4.6/5 (912 reviews) — Software integrado de vendas e marketing para equipes em crescimento.
15. [Salesforce Service Cloud](https://www.getapp.pt/software/91754/salesforce) — 4.5/5 (832 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
16. [JIRA Service Management](https://www.getapp.pt/software/91811/jira-service-management) — 4.5/5 (779 reviews) — Central de serviços simples criada com base no Jira.
17. [ISL Light](https://www.getapp.pt/software/114883/isl-light) — 4.7/5 (779 reviews) — Software de suporte remoto e acesso remoto não assistido
18. [Tidio](https://www.getapp.pt/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
19. [Spiceworks Cloud Help Desk](https://www.getapp.pt/software/91171/spiceworks-it-help-desk) — 4.4/5 (586 reviews) — Software de monitoramento de servidores
20. [SolarWinds Service Desk](https://www.getapp.pt/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Software de central de serviços e gestão de ativos de TI
21. [Agile CRM](https://www.getapp.pt/software/102073/agile-crm) — 4.1/5 (526 reviews) — CRM de vendas e marketing para empresas em crescimento
22. [SysAid](https://www.getapp.pt/software/90863/sysaid) — 4.5/5 (523 reviews) — Ferramenta de ITSM modular e simples de usar e central de serviços poderosa
23. [Five9](https://www.getapp.pt/software/91276/five9) — 4.2/5 (487 reviews) — Software de contato e call center na nuvem
24. [Remote Monitoring and Management](https://www.getapp.pt/software/102017/atera) — 4.5/5 (461 reviews) — Software MSP tudo-em-um para fornecedores de serviços gerenciados (MSPs na sigla em inglês) e empresas de suporte de TI.
25. [ServiceNow](https://www.getapp.pt/software/9156/servicenow) — 4.5/5 (361 reviews) — Soluções na nuvem de serviço de TI empresarial

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Seguinte: [Next page](https://www.getapp.pt/directory/287/help-desk-ticketing/software?page=2)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.getapp.pt/directory/231/customer-service/software)
- [Software de Base de Conhecimento](https://www.getapp.pt/directory/2823/knowledge-base/software)
- [Sistemas de Suporte ao Cliente](https://www.getapp.pt/directory/562/customer-support/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software)
- [Sistemas de Monitoramento de Problemas](https://www.getapp.pt/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.pt/directory/287/help-desk-ticketing/software)
- [Todas as categorias](https://www.getapp.pt/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/287/help-desk-ticketing/software> |
| de-AT | <https://www.getapp.at/directory/287/help-desk-ticketing/software> |
| en | <https://www.getapp.com/customer-service-support-software/help-desk/> |
| en-AE | <https://www.getapp.ae/directory/287/help-desk-ticketing/software> |
| en-AU | <https://www.getapp.com.au/directory/287/help-desk-ticketing/software> |
| en-CA | <https://www.getapp.ca/directory/287/help-desk-ticketing/software> |
| en-GB | <https://www.getapp.co.uk/directory/287/help-desk-ticketing/software> |
| en-IE | <https://www.getapp.ie/directory/287/help-desk-ticketing/software> |
| en-NZ | <https://www.getapp.co.nz/directory/287/help-desk-ticketing/software> |
| en-SG | <https://www.getapp.sg/directory/287/help-desk-ticketing/software> |
| en-ZA | <https://www.getapp.za.com/directory/287/help-desk-ticketing/software> |
| es | <https://www.getapp.es/directory/287/help-desk-ticketing/software> |
| es-CL | <https://www.getapp.cl/directory/287/help-desk-ticketing/software> |
| es-CO | <https://www.getapp.com.co/directory/287/help-desk-ticketing/software> |
| es-MX | <https://www.getapp.com.mx/directory/287/help-desk-ticketing/software> |
| fr | <https://www.getapp.fr/directory/287/help-desk-ticketing/software> |
| fr-BE | <https://fr.getapp.be/directory/287/help-desk-ticketing/software> |
| fr-CA | <https://fr.getapp.ca/directory/287/help-desk-ticketing/software> |
| nl | <https://www.getapp.nl/directory/287/help-desk-ticketing/software> |
| nl-BE | <https://www.getapp.be/directory/287/help-desk-ticketing/software> |
| pt | <https://www.getapp.com.br/directory/287/help-desk-ticketing/software> |
| pt-PT | <https://www.getapp.pt/directory/287/help-desk-ticketing/software> |

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