Aqui está nossa lista de aplicativos para Ferramentas ITSM. Use os filtros para restringir os resultados e encontrar exatamente o que você está procurando.

99 apps
Classificar por
Software de RMM no local e hospedado para MSPs
O SolarWinds N-central é um software de detecção e resposta de endpoint, projetado para ajudar fornecedores de serviços gerenciados (MSP na sigla em inglês) a prevenir, detectar, responder e se recuperar de ameaças. Leia mais sobre o SolarWinds N-central
Uma ferramenta completa de gerenciamento de serviços de TI (ITSM) para empresas
O Freshservice é uma central de serviços ITIL online com recursos de emissão de tíquetes e gestão de ativos, além de ferramentas de gestão de incidentes, problemas, mudanças, liberações e conhecimento. Leia mais sobre o Freshservice
Suporte técnico e gerenciamento de serviços
O TOPdesk é um software de gerenciamento de serviços alinhado à Biblioteca de Infraestrutura de Tecnologia da Informação (ITIL na sigla em inglês) com painéis de principais indicadores de desempenho (KPI na sigla em inglês) projetados para Suporte técnico de TI, gerenciamento de instalações e RH para ajudar nas comunicações Leia mais sobre o TOPdesk
Central de serviços simples criada com base no Jira.
O Jira Service Desk é um software de gestão de serviços que conecta a TI às empresas por meio de uma resolução rápida e responsável de solicitações dos clientes. Criado com base no mecanismo de fluxo de trabalho Jira da Atlassian, o Jira Service Desk é colaborativo e tem uma base de conhecimento de baixo custo, fácil de configurar e dimensionar,... Leia mais sobre o Jira Service Management
Helpdesk, helpdesk para várias empresas e central de serviços ITSM/ITIL
Há três produtos para gerenciar o suporte ao cliente de empresas de todos os tamanhos. 1) Software de helpdesk para vários canais 2) Helpdesk por satélite (para várias empresas) 3) Software de central de serviços (certificação PINKVerify, compatível com ITIL/ITSM) Leia mais sobre o Vision Helpdesk
Solução de gestão de ativos e central de serviços de TI
O Mint Service Desk é uma solução de gestão de ativos e central de serviços de TI baseada na nuvem, que ajuda empresas de pequeno a grande porte a supervisionar, rastrear e trocar informações sobre recursos dentro da organização, bem como com fornecedores. Leia mais sobre o Mint Service Desk
Ferramenta de ITSM modular e simples de usar e central de serviços poderosa
Desde 2002, o ideal do SysAid é otimizar mais de 10 mil organizações com soluções de gestão de serviços de TI (IT Service Management, ITSM) de ponta. O SysAid também pode facilitar a sua vida e ajudar a maximizar os seus lucros. Leia mais sobre o SysAid
The Easiest-to-Use Unified Endpoint Management Platform
NinjaRMM is the world's easiest-to-use unified endpoint management platform. We provide up-to-the minute insights into workstation, laptop, server, network device, and virtual machine performance and powerful tools like remote control, patching, scripting, and automation to improve IT management. Leia mais sobre o NinjaRMM
Gestão e monitoramento de ativos de TI
O AssetSonar é uma solução de gestão de ativos de TI que oferece ferramentas para organizar, monitorar e gerar relatórios sobre ativos tecnológicos de hardware e software entre locais e departamentos. A solução online permite que as empresas acompanhem seus ativos ao longo de todo o ciclo de vida, desde a aquisição até a desativação. Leia mais sobre o AssetSonar
Emissão de tíquetes com o apoio de suas conversas no Slack.
O Halp é uma solução de tíquetes com conversação para modernas equipes de operações atribuírem, priorizarem, acompanharem e responderem às solicitações do Slack. Essa ferramenta permite que os usuários transformem mensagens em tíquetes, criem tíquetes com um simples comando de barra e categorizem os tíquetes nos segmentos ou canais de triagem... Leia mais sobre o Halp
Service-first CRM company that builds support & sales tools
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Leia mais sobre o Zendesk
Software de manutenção e gestão de ativos
Acompanhe e gerencie check-outs, locais e programações de manutenção de seus ativos com o software de gestão de ativos em nuvem. QR/código de barras e integração com RFID. Leia mais sobre o EZOfficeInventory
Software de central de serviços e gestão de ativos de TI
O Samanage permite que organizações em todo o mundo ofereçam uma experiência de serviço superior. O software de gerenciamento de serviços de TI do Samanage acelera a eficiência e a visibilidade dos serviços solicitados e prestados em toda a organização, facilitando a otimização contínua dos processos e a maior produtividade. A solução de gestão... Leia mais sobre o SolarWinds Service Desk
Software de suporte e atendimento ao cliente
Suporte a todos os clientes. A qualquer momento. Em qualquer lugar. Interaja com seus clientes quando e onde eles estiverem. Preste serviço em todos os canais, em qualquer dispositivo. Capacite seus clientes com as comunidades. Acompanhe as principais métricas da central de contato em tempo real. E capacite todos os funcionários a oferecer um... Leia mais sobre o Salesforce Service Cloud
Suporte remoto instantâneo. Acesso remoto autônomo.
Ofereça suporte rápido a clientes remotos por meio de sessões de suporte remoto com base na Internet e gerencie computadores remotos sem esforço através do acesso remoto autônomo. Leia mais sobre o Zoho Assist
Software de suporte remoto que sempre funciona
Software de suporte remoto projetado para fornecer suporte sob demanda e sem acompanhamento em qualquer lugar do mundo. Leia mais sobre o FixMe.IT
Software MSP tudo-em-um para fornecedores de serviços gerenciados (MSPs na sigla em inglês) e empresas de suporte de TI.
Solução RMM tudo-em-um para fornecedores de serviços gerenciados e empresas de suporte de TI. Combinando RMM, automação de serviços profissionais (PSA na sigla em inglês), acesso remoto e muito mais. O preço do Atera é pago por técnico, com dispositivos ilimitados. Leia mais sobre o Atera
IT Systems Management Software for Internal IT and MSPs
Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more. Leia mais sobre o Kaseya VSA
Incident Management & Operations Performance Software
PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations. Leia mais sobre o PagerDuty
A PSA Tool Designed To Run Your As-a-Service Business
ConnectWise Manage is a business management platform designed to run your technology solution business, connecting everything to allow for superior service delivery, know your business better, discover full-visibility billing, and handle handoffs without hiccups. Leia mais sobre o ConnectWise Manage
Flexible Software. Focused Service.
Vivantio is flexible, reliable, trusted service management software. From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization. Leia mais sobre o Vivantio
Plataforma unificada de atendimento ao cliente
O Kayako é a plataforma unificada de atendimento ao cliente que ajuda empresas a gerenciarem solicitações e conversas com clientes por qualquer canal, oferecerem melhor suporte aos clientes e permanecerem pessoais conforme cresçam. O Kayako unifica conversas por e-mail, redes sociais e bate-papo em tempo real em um só lugar. Leia mais sobre o Kayako
Customizable IT service management solution
Cherwell Service Management is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more Leia mais sobre o Cherwell Service Management
Software de helpdesk de TI em nuvem
O ManageEngine ServiceDesk Plus é um software de helpdesk e ferramenta de gestão de ativos para pequenas, médias e grandes empresas gerenciarem e solucionarem problemas de solicitações de TI. Leia mais sobre o ManageEngine ServiceDesk Plus
Plataforma de alertas de TI para gerar ações em empresas.
O xMatters é uma plataforma de alertas de TI para gerar ações que retransmite dados entre sistemas enquanto envolve as pessoas certas para resolver incidentes mais rapidamente. Leia mais sobre o xMatters
Crie aplicativos de banco de dados online sem codificação.
O Caspio é uma plataforma de pouco código para a criação de aplicativos de banco de dados online sem codificação. Leia mais sobre o Caspio
Remote support software
GoToAssist is a remote support software that offers solutions for both SMBs as well as enterprises looking to provide advanced remote service levels. The software is used by IT managers, IT consultants, software consultants, MSPs and IT customer support reps to access and control devices remotely. Leia mais sobre o GoToAssist
Suporte remoto para centrais de atendimento, call centers e organizações
O LogMeIn Rescue é uma solução de suporte remoto fácil de usar para Windows, Mac, dispositivos móveis e muito mais. Leia mais sobre o LogMeIn Rescue
Gerenciamento de plantão e de alertas para serviços sempre disponíveis.
Alertas, notificações e serviço de gerenciamento de incidentes para equipes de desenvolvimento e operações integrados a ferramentas de supervisão e notificações por push. Leia mais sobre o Opsgenie
IT asset and knowledge management
Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more. Leia mais sobre o Web Help Desk
Decision tree driven Interactive guides for customer service
Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system. Yonyx guides help improve CSAT & First Call Resolution, while reducing average handle time & deflecting calls Leia mais sobre o Yonyx
Software de gerenciamento de desktop, dispositivo móvel e patch
Um aplicativo de gestão integrada de área de trabalho e dispositivo móvel, que possibilita o gerenciamento centralizado de áreas de trabalho, servidores, laptops, tablets e smartphones. Leia mais sobre o ManageEngine Desktop Central
BOSS Solutions a FrontRunner in Help Desk Software
BOSS Solutions Suite is an integrated ITIL Service Desk/Help Desk and IT Asset Management solution available for both cloud and on-premise. BOSS has been highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent customer support. Leia mais sobre o BOSS Solutions Suite
Software de atendimento ao cliente e suporte técnico online
O HappyFox é um software de atendimento ao cliente e suporte técnico na nuvem. O sistema de suporte por tíquete permite solucionar problemas dos clientes, consolidando o fluxo de trabalho de atendimento. Ele também possui uma base de conhecimento interna, um fórum da comunidade e um portal de suporte ao usuário final. Bem avaliado por pequenas,... Leia mais sobre o HappyFox
IT Business Management Software Platform
Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service providers sell, implement, deliver, and bill their services. It helps eliminate duplicate data entry, automate numerous functions, and provide complete visibility into scheduled or due work. Leia mais sobre o Autotask
IT service desk software
InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self service portals, & more. Leia mais sobre o InvGate Service Desk
Help desk and asset management
Track-It! is a help desk software and asset management application designed to help small to medium sized companies automate and streamline their Help Desk and Asset Management operations. . Track-It! integrates with key areas of your business model so you can manage multiple business operations and support processes all at once from the one... Leia mais sobre o Track-It!
Plataforma de gestão e monitoramento remoto
O SolarWinds Remote Monitoring & Management oferece gerenciamento de patch, AV e backup, automação, central de serviços, controle remoto ultrarrápido e mais. Leia mais sobre o SolarWinds RMM
Helpdesk software for customer service management teams
OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data. Leia mais sobre o OTRS
Never Blinks
A fully-featured monitoring platform for on-prem, cloud, & containerized deployments. With server and application performance, Panopta provides more than just basic monitoring. With the ability to perform checks from public and private spaces, you never need to trade security for robust monitoring. Leia mais sobre o Panopta
Cloud based solution to track & control IT services
ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing Leia mais sobre o ChangeGear Service Desk
Soluções na nuvem de serviço de TI empresarial
O ServiceNow é um provedor de plataforma como serviço de aplicativos de serviço de TI. A empresa fornece uma gama de produtos ITSM prontos para automatizar e gerenciar vários serviços empresariais de TI. Usando o software único, é possível automatizar processos e criar aplicativos personalizados para atender todas as necessidades de serviços de... Leia mais sobre o ServiceNow
Plataforma premiada de gerenciamento de ativos e de serviços de TI
Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. Leia mais sobre o Alloy Navigator
Cloud-based and on-premise IT service management suite
SapphireIMS is a cloud-based and on-premise IT service management suite designed to help businesses manage operations across service desks, asset lifecycles, compliance and inventory control, IT automation, and more. Leia mais sobre o SapphireIMS
Active Directory Management and Reporting Solution
ManageEngine ADManager Plus is a wholesome yet simple-to-use, web-based Active Directory management solution that makes day-to-day AD management immensely easy. The intuitive user interface of the product gets rid of the monotony in using native AD tools. Leia mais sobre o ADManager Plus
Customer support ticket system
osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain... Leia mais sobre o osTicket
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Leia mais sobre o Deskpro
Agile Contract Management that works the way you do
5-Time winner of PC Magazine "Editors' Choice Award" and Spend Matters "Value Award", Agiloft is heralded as "the most customizable contract management system on the market". Our agile technology makes it easy to setup and use. It is fully audit compliant with support for HIPAA, SOX, and CFR21. Leia mais sobre o Agiloft
Workflow automation software for service, IT & HR teams
Hornbill is a workflow automation software that helps IT, human resources, customer services, and security teams collaborate on projects, manage tasks, store data, and more. It allows team members to create, organize, and manage shared inboxes to facilitate internal and external communication. Leia mais sobre o Hornbill
Remote monitoring & management for managed service providers
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in Leia mais sobre o Naverisk
Easy, Professional Field Service and Work Order Software
BlueFolder is an equipment centric field service and work order management solution with work order software, scheduling, billing, customer portal, and asset tracking. Try it FREE (no credit card required) for 15 days! Leia mais sobre o BlueFolder
Cloud-based solutions for audit, risk management, compliance
Onspring provides cloud-based solutions for internal audit, risk management, compliance and related functions. We help you report clearly and work confidently. Leia mais sobre o Onspring
IT service desk automation software for mid-size businesses.
FootPrints service desk is an ITIL verified IT service management & automation software application for small to medium sized businesses. The cloud-based solution provides tools for change management, service catalog and portfolio management, knowledge management, workflow automation, and more. Leia mais sobre o FootPrints
Service desk & IT service management
ServiceAide is a service desk & service management solution for customer support and IT operations that helps improve response times and service efficiency Leia mais sobre o Serviceaide
ITSM solution for managing incidents & assets
HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created. Leia mais sobre o HaloITSM
Help desk software for managing customer service processes
EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform. Leia mais sobre o EcholoN
A última geração de automação de serviços profissionais.
O HarmonyPSA é compatível com todo o ciclo de vida do negócio, desde a geração de leads até a renovação de contratos. Ele foi projetado e construído especificamente para empresas de software e serviços, automatizando funções de negócios em uma única plataforma disponível a partir da nuvem em qualquer dispositivo. Obtenha informações valiosas Com... Leia mais sobre o HarmonyPSA
HaloPSA brings everything an MSP needs into one location.
HaloPSA is a single, all-inclusive solution, designed for MSPs. HaloPSA gives you the power to manage your comprehensive service desk with powerful ITIL aligned out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business Leia mais sobre o HaloPSA
Enterprise service management with SIAM support
4me allows all internal and external service providers of an enterprise to collaborate while 4me keeps track of the quality of service this is provided. Leia mais sobre o 4me
Help Desk, ITSM, service, and support management for SMBs
Simplisys Service Desk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests. Leia mais sobre o Simplisys Service Desk
Modular ITSM and ITAM solution based on ITIL principles
Canfigure provides integrated or standalone CMDB, Asset Management, Change Management and Service Desk. The highly adaptable design means you can configure the software yourself to cater for any business requirement. Both on-premise and cloud deployment available. Leia mais sobre o Canfigure
All-in-one service desk software
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Leia mais sobre o C2 ATOM
IT service desk, ticketing, and asset management software
Deepser is a cloud-based IT service desk and ticketing software, which enables businesses to handle customer queries and resolve issues by routing tasks to the relevant departments. Features include collaboration, prioritization, agentless discovery, license management, time tracking & reporting. Leia mais sobre o Deepser
Office operations & issue management software on Slack.
OfficeAmp is an office operations & issue management software for Slack which provides a central location from which to collect, manage & resolve workplace issues, as well as generally manage all employee requests & questions & office tasks within Slack in real time Leia mais sobre o OfficeAmp
The Intelligent ITSM Platform for Smart Organizations
An Intelligent, Integrated & Innovative ITIL 2011 certified ITSM Platform, unifying IT Operations across Service, Asset, Availability & Project Management. Leia mais sobre o Symphony SUMMIT
IT service management solution for businesses of all sizes
EV Service Manager, by EasyVista, is a cloud-based IT service management (ITSM) solution, which assists organizations of all sizes with incident tracking and task management. Key features include trend analysis, request fulfillment, financial management, and reporting. Leia mais sobre o EV Service Manager
ERP solution for managing administrative processes
Ant My ERP is a cloud-based solution that helps businesses manage administrative operations related to inventory, enterprise resource planning (ERP), finance, and more. Features include attendance tracking, asset management, contract drafting, collaboration, timesheets, payroll processing & more. Leia mais sobre o Ant My ERP
Monitoring and Stability as a Service for Cloud Systems
CloudMonix provides advanced cloud monitoring and automation for applications and services deployed on the Microsoft Azure Cloud Platform. Leia mais sobre o CloudMonix
Unified project management & help desk software
TeamHeadquarters is a unified service desk and project management solution, with tools for managing tickets, resources, assets, teams, timesheets, and more Leia mais sobre o TeamHeadquarters
Solução de suporte técnico e tíquetes para atendimento ao cliente.
O ProProfs Help Desk é uma solução tudo-em-um de suporte técnico que simplifica todo o processo de suporte ao cliente. As empresas podem gerenciar todas as caixas de entrada voltadas para o cliente em uma plataforma, rastrear tíquetes do início ao fim, colaborar com os agentes nos tíquetes e resolver reclamações e problemas. Leia mais sobre o ProProfs Help Desk
Service desk software with self-service web portal support
IncidentMonitor is an on-premise or cloud-based help and service desk solution, delivering process management, support ticketing and self-service web portals Leia mais sobre o IncidentMonitor
Online test case management tool
With no user limits and the ability to easily create test suites / test cases along with executing multiple test runs, TestLodge offers both individuals and businesses the basic tools needed to manage their testing. Leia mais sobre o TestLodge
On-demand tech support at your fingertips
SWAG Client provides on-demand technical support to businesses in need of support services. We can even help you find a full time employee. Leia mais sobre o SWAG Client
IT help desk and service desk management
Milldesk is an IT help desk and service management platform designed for IT service providers and organizations of all sizes. Key features include intelligent workflows, automatic and scheduled tickets, communication tools, contract management, customizable branding, and feedback management. Leia mais sobre o Milldesk
The Omnichannel Customer Service and Support
Service Creatio is a cloud solution that allows the management of customer requests and automates service operations by following pre-defined processes for full-cycle service management. Service agents can handle cases and service requests in a unified environment. Leia mais sobre o Service Creatio
IT and SaaS account management & monitoring
Youzer is an online IT and SaaS account management and monitoring software that helps companies to allocate the relevant tools to their employees and control the use of SaaS apps within their IT system. Additional features include anomaly detection, cost analysis, and IT security via the dashboard. Leia mais sobre o YOUZER
IT and remote access management solution
ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources. Leia mais sobre o ITarian
Web based help desk management software
ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features Leia mais sobre o ServiceWise
A PSA alternative to Autotask, Connectwise and Tigerpaw
IT Pro Dashboard is a total operation management solution designed for IT companies to increase internal efficiency, accountability and productivity of IT services operations. It helps to convert non-productive time of technical staff and decrease management, administrative and accounting overheads. Leia mais sobre o IT Pro Dashboard
Get Live From the Cloud
BeAnywhere Support Express is a SaaS solution that allows comprehensive remote access to Microsoft Windows and Apple Mac computers to manage systems and provide IT Support. It helps manage, maintain, and control unattended systems assisting several customers simultaneously to increase productivity. Leia mais sobre o BeAnywhere Support Express
SaaS or on-premise ITSM software for MSPs
Clientele ITSM is an ITSM software for every type of service organization to improve processes & empower customers to be self-sufficient through self-service Leia mais sobre o Clientele ITSM
Helpdesk, service desk and customer support software
HelpMaster is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. CRM, ticketing, web self-service, email to ticket conversion, asset management and workflow to help you streamline your customer support operations. Leia mais sobre o HelpMaster
Integration Platform as a Service for contact centers
SpiceCSM is a web based on-demand platform for increasing the efficiency of your contact center agents. Designed as a "point solution," SpiceCSM Guided Services turn your agents into subject matter experts, without additional training. With a unique blend of decision tree technology, data collection, and easy to use creation tools, your contact... Leia mais sobre o SpiceCSM
ITIL-based incident, service and change management solution
Enterprise Service Desk is a scalable ITIL-based help desk solution delivering a multitude of features across incident, service and change request management Leia mais sobre o Enterprise Service Desk
Cybersecurity management tool with custom alert thresholds
ConnectWise Fortify is a cybersecurity & monitoring software that helps businesses identify cyber risks, resolve issues, and manage recovery operations. Administrators can monitor user accounts and endpoints to track security gaps, identify reconfiguration requirements, and define alert thresholds. Leia mais sobre o ConnectWise Fortify
ITIL Certified IT Service and Asset Management Solution
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free. Leia mais sobre o VIZOR ServiceDesk & IT Assets
The Service Desk Solution on-premise or in the Cloud!
SupportDesk is an ITIL Support Management and Help Desk App. Incident, Problem, Change Management, Asset Management, Knowledgebase. SupportDesk is available both in the Cloud and On-Premises. Leia mais sobre o SupportDesk
Web-based help desk and support application
NeuQs Free Help Desk ensures delivery of professional levels of service through management and feedback. Based on .Net technologies; uses scalable SQL Server.It conforms to ITIL Standards, featuring rapid help desk ticket creation through intuitive forms, acceptance of new calls via email. Leia mais sobre o NeuQs Free Helpdesk
Customizable Service Desk for any business small or large
Out-of-the-box solution covering all your needs. Manage incidents, problems, tasks and changes. Get the approval from your users. Sign and control SLA contract. Build your configuration database & knowledge base Leia mais sobre o ITSM 365
Autonomous Operations- Intelligent Automation for IT Ops
BigPanda (bigpanda.io) Autonomous Operations platform helps IT Ops, NOC & DevOps teams detect, investigate and resolve IT incidents faster and more easily than ever before. Leia mais sobre o BigPanda
IT automation & management platform for SMBs & MSPs
GridVision is a powerful automation platform for configuring, monitoring, and managing your Windows-based desktops & servers, whether they're on-premises or in the cloud. Standardized automation policies in global runbook make managing your Windows infrastructure repeatable and predictable. Leia mais sobre o GridVision
PC-Duo: fast, secure and centrally managed remote control.
PC-Duo provides fast and reliable PC-to-PC remote control and remote access over LAN/WAN and internet connections. Leia mais sobre o PC-Duo Remote Control
Cloud service made clearer
The service desk allows you to manage all communications to the customer, create documents update the status to reflect the progress in the process. Leia mais sobre o iTouchVision Service Desk
IT help desk and ticket management software
Use Comindware’s graphical Workflow Builder and Form Builder to interactively customize IT workflow processes and measure and monitor IT help desk activities. It automates and streamlines handling of IT help desk requests with automated request routing, prioritization, and escalation. Leia mais sobre o IT Help Desk
Access Your Computers From Anywhere
Get instant, secure access to your files, programs, and email from anywhere. Connect quickly and easily, whether you're at work, at home, or on the road. Manage and support unattended computers & POS devices faster and easier. Leia mais sobre o eBLVD Remote Desktop
Customizable IT support solution
Requuest is a SaaS service desk solution offering tools for ticketing, service catalog & knowledge base creation, SLA management, client self-service, and more Leia mais sobre o Requuest
ITSM platform with ticketing and social media monitoring
Nilex offers fully customizable, GDPR compliant, web and mobile responsive ITSM solutions that enable complete control over business processes, with ticket management, social media monitoring, asset management, service catalog, shared services, and customer support Leia mais sobre o Nilex Service Platform
Software de rastreamento de problemas criado para empresas que usam o Jira
O ScriptRunner for Jira é um software de rastreamento de problemas que ajuda as empresas a personalizar fluxos de trabalho, realizar pesquisas baseadas em JQL, agendar alertas para tarefas recorrentes e muito mais. Os supervisores podem criar problemas sobre a criação de projetos, estabelecer regras de transição de problemas, adicionar comentários... Leia mais sobre o ScriptRunner for Jira
IT service management system to handle incidents & resources
Sunrise IT Service Management (ITSM) is designed to help businesses streamline IT operations, resource planning, and customer support functions. It enables IT support analysts to log, track, and resolve customer queries, automate common request processes, and gain visibility into work queues. Leia mais sobre o Sunrise ITSM