---
description: Descubra as ferramentas mais populares de Sistemas de Tickets de TI grátis e compare classificações dos usuários, preços, recursos e versões de avaliação gratuita.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Os melhores aplicativos e ferramentas de Sistemas de Tickets de TI | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Tickets de TI grátis](https://www.getapp.pt/directory/3479/it-ticketing-systems/software)

# Sistemas de Tickets de TI

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## Produtos

1. [Freshservice](https://www.getapp.pt/software/91351/freshservice) — 4.5/5 (714 reviews) — Uma ferramenta completa de gerenciamento de serviços de TI (ITSM) para empresas
2. [Zoho CRM](https://www.getapp.pt/software/9908/zoho-crm) — 4.3/5 (6973 reviews) — O software de CRM que ajuda você a vender de maneira mais inteligente, melhor e mais rápida.
3. [Dynamics 365](https://www.getapp.pt/software/90844/dynamics-365) — 4.4/5 (5822 reviews) — Aplicativos de ERP e CRM da Microsoft
4. [Zendesk Suite](https://www.getapp.pt/software/9448/zendesk) — 4.4/5 (4079 reviews) — Empresa de serviços de CRM, que cria ferramentas de suporte e vendas
5. [Freshdesk](https://www.getapp.pt/software/10317/freshdesk) — 4.5/5 (3425 reviews) — Solução de software de suporte ao cliente e helpdesk on-line
6. [Zoho Desk](https://www.getapp.pt/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
7. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1781 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
8. [Odoo](https://www.getapp.pt/software/102445/odoo) — 4.2/5 (1306 reviews) — Pacote completo de apps de negócios integrados
9. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (990 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
10. [Act\!](https://www.getapp.pt/software/91203/act) — 3.9/5 (909 reviews) — Relacionamentos de nível empresarial. Resultados de nível empresarial.
11. [Salesforce Service Cloud](https://www.getapp.pt/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
12. [JIRA Service Management](https://www.getapp.pt/software/91811/jira-service-management) — 4.5/5 (770 reviews) — Central de serviços simples criada com base no Jira.
13. [SolarWinds Service Desk](https://www.getapp.pt/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — Software de central de serviços e gestão de ativos de TI
14. [Agile CRM](https://www.getapp.pt/software/102073/agile-crm) — 4.1/5 (524 reviews) — CRM de vendas e marketing para empresas em crescimento
15. [SysAid](https://www.getapp.pt/software/90863/sysaid) — 4.5/5 (519 reviews) — Ferramenta de ITSM modular e simples de usar e central de serviços poderosa
16. [Flowlu](https://www.getapp.pt/software/110491/flowlu) — 4.8/5 (387 reviews) — Automação de trabalho e colaboração da equipe em uma única plataforma.
17. [Vtiger CRM](https://www.getapp.pt/software/10283/vtiger-crm) — 4.3/5 (336 reviews) — CRM tudo-em-um para pequenas empresas
18. [Pulseway](https://www.getapp.pt/software/101507/pulseway) — 4.7/5 (310 reviews) — Gerencie seu ambiente de TI de qualquer lugar, usando qualquer dispositivo.
19. [Front](https://www.getapp.pt/software/102177/front) — 4.5/5 (286 reviews) — Software de gestão de e-mail e caixa de entrada compartilhada para equipes
20. [SAP Customer Experience](https://www.getapp.pt/software/90379/sap-crm) — 4.3/5 (245 reviews) — Software CRM empresarial
21. [Dameware](https://www.getapp.pt/software/116847/dameware) — 4.5/5 (244 reviews) — Ferramenta de suporte ao sistema de acesso remoto para profissionais de TI
22. [ManageEngine ServiceDesk Plus](https://www.getapp.pt/software/20521/manageengine-service-desk-plus) — 4.4/5 (231 reviews) — Software de helpdesk de TI em nuvem
23. [Help Scout](https://www.getapp.pt/software/90462/help-scout) — 4.6/5 (226 reviews) — Suporte técnico na Internet, criado para melhorar a experiência do cliente
24. [HubSpot Service Hub](https://www.getapp.pt/software/119575/hubspot-service-hub) — 4.4/5 (190 reviews) — Solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes
25. [Tracker](https://www.getapp.pt/software/91220/tracker-rms) — 4.7/5 (186 reviews) — Ajudar as empresas de recrutamento a crescer e aumentar a lucratividade

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## Categorias relacionadas

- [Sistemas de Gestão de Reclamações](https://www.getapp.pt/directory/841/complaint-management/software)
- [Sistemas de Monitoramento de Problemas](https://www.getapp.pt/directory/580/issue-tracking/software)
- [Software de Acompanhamento de Vendas](https://www.getapp.pt/directory/3059/sales-tracking/software)
- [Sistemas de Gestão de Conhecimento](https://www.getapp.pt/directory/257/knowledge-management/software)
- [Software de Base de Conhecimento](https://www.getapp.pt/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.pt/directory/3479/it-ticketing-systems/software)
- [Todas as categorias](https://www.getapp.pt/directory)

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