---
description: Lista gratuita dos melhores softwares e aplicativos da categoria Software de Gestão de Mão de Obra de Call Center em Portugal. As melhores ferramentas para escolher rapidamente um software de acordo com suas necessidades. Filtre por preço, recursos, classificações de usuários e muito mais.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software de Gestão de Mão de Obra de Call Center - As melhores ferramentas e fornecedores | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Gestão de Mão de Obra de Call Center](https://www.getapp.pt/directory/3707/call-center-workforce-management/software)

# Software de Gestão de Mão de Obra de Call Center

Canonical: https://www.getapp.pt/directory/3707/call-center-workforce-management/software

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## Produtos

1. [Dynamics 365](https://www.getapp.pt/software/90844/dynamics-365) — 4.4/5 (5850 reviews) — Aplicativos de ERP e CRM da Microsoft
2. [Salesforce Service Cloud](https://www.getapp.pt/software/91754/salesforce-1-service-cloud) — 4.5/5 (828 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
3. [Talkdesk](https://www.getapp.pt/software/100659/talkdesk) — 4.5/5 (733 reviews) — Software de central de atendimento baseado na nuvem.
4. [Five9](https://www.getapp.pt/software/91276/five9) — 4.2/5 (484 reviews) — Software de contato e call center na nuvem
5. [Genesys Cloud CX](https://www.getapp.pt/software/104597/genesys-cloud) — 4.3/5 (268 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
6. [Insightful](https://www.getapp.pt/software/101651/workpuls) — 4.8/5 (251 reviews) — Software de análise e produtividade da força de trabalho
7. [Playvox](https://www.getapp.pt/software/108425/playvox) — 4.8/5 (109 reviews) — Software de garantia da qualidade para equipes de atendimento ao cliente.
8. [ZIWO](https://www.getapp.pt/software/131291/ziwo) — 4.6/5 (109 reviews) — Ferramenta de central de contato baseada em API com agentes reais e virtuais.
9. [Sprinklr](https://www.getapp.pt/software/100180/sprinklr) — 4.3/5 (91 reviews) — Gestão de redes sociais, análise e planejamento estratégico.
10. [Assembled](https://www.getapp.pt/software/2058183/assembled) — 4.7/5 (85 reviews) — Plataforma de gestão da força de trabalho
11. [Call Center Studio](https://www.getapp.pt/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Software de gerenciamento de central de atendimento baseado na nuvem
12. [LeadDesk](https://www.getapp.pt/software/129651/leaddesk) — 4.8/5 (13 reviews) — Sistema de atendimento ao cliente e vendas claro e eficiente
13. [Diabolocom](https://www.getapp.pt/software/2062119/diabolocom) — 4.9/5 (9 reviews) — Software na nuvem para call centers e atendimento ao cliente.
14. [CallAI](https://www.getapp.pt/software/2068364/callai) — 4.7/5 (7 reviews) — Plataforma de análise de chamadas baseada em IA
15. [3C Plus](https://www.getapp.pt/software/2042423/3c-plus) (0 reviews) — Software de call center para gerenciar operações de telefonia
16. [GoContact](https://www.getapp.pt/software/2079139/gocontact) (0 reviews) — Plataforma de central de atendimento como serviço (CCaaS)

## Categorias relacionadas

- [Sistemas de Telefonia](https://www.getapp.pt/directory/294/telephony/software)
- [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software)
- [Sistemas de Atendimento ao Cliente](https://www.getapp.pt/directory/231/customer-service/software)
- [Sistemas de Suporte ao Cliente](https://www.getapp.pt/directory/562/customer-support/software)
- [Software de Garantia de Qualidade de Contact Center](https://www.getapp.pt/directory/3834/contact-center-quality-assurance/software)

## Links

- [View on GetApp](https://www.getapp.pt/directory/3707/call-center-workforce-management/software)
- [Todas as categorias](https://www.getapp.pt/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/3707/call-center-workforce-management/software> |
| de-AT | <https://www.getapp.at/directory/3707/call-center-workforce-management/software> |
| en | <https://www.getapp.com/all-software/call-center-workforce-management/> |
| en-AE | <https://www.getapp.ae/directory/3707/call-center-workforce-management/software> |
| en-AU | <https://www.getapp.com.au/directory/3707/call-center-workforce-management/software> |
| en-CA | <https://www.getapp.ca/directory/3707/call-center-workforce-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/3707/call-center-workforce-management/software> |
| en-IE | <https://www.getapp.ie/directory/3707/call-center-workforce-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/3707/call-center-workforce-management/software> |
| en-SG | <https://www.getapp.sg/directory/3707/call-center-workforce-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/3707/call-center-workforce-management/software> |
| es | <https://www.getapp.es/directory/3707/call-center-workforce-management/software> |
| es-CL | <https://www.getapp.cl/directory/3707/call-center-workforce-management/software> |
| es-CO | <https://www.getapp.com.co/directory/3707/call-center-workforce-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/3707/call-center-workforce-management/software> |
| fr | <https://www.getapp.fr/directory/3707/call-center-workforce-management/software> |
| fr-BE | <https://fr.getapp.be/directory/3707/call-center-workforce-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/3707/call-center-workforce-management/software> |
| nl | <https://www.getapp.nl/directory/3707/call-center-workforce-management/software> |
| nl-BE | <https://www.getapp.be/directory/3707/call-center-workforce-management/software> |
| pt | <https://www.getapp.com.br/directory/3707/call-center-workforce-management/software> |
| pt-PT | <https://www.getapp.pt/directory/3707/call-center-workforce-management/software> |

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