---
description: Lista gratuita dos melhores softwares e aplicativos da categoria Software de Gestão de Mão de Obra de Call Center em Portugal. As melhores ferramentas para escolher rapidamente um software de acordo com suas necessidades. Filtre por preço, recursos, classificações de usuários e muito mais.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software de Gestão de Mão de Obra de Call Center - As melhores ferramentas e fornecedores | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Gestão de Mão de Obra de Call Center](https://www.getapp.pt/directory/3707/call-center-workforce-management/software)

# Software de Gestão de Mão de Obra de Call Center

Canonical: https://www.getapp.pt/directory/3707/call-center-workforce-management/software

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## Produtos

1. [Dynamics 365](https://www.getapp.pt/software/90844/dynamics-365) — 4.4/5 (5858 reviews) — Aplicativos de ERP e CRM da Microsoft
2. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
3. [Salesforce Service Cloud](https://www.getapp.pt/software/91754/salesforce-1-service-cloud) — 4.5/5 (830 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
4. [Talkdesk](https://www.getapp.pt/software/100659/talkdesk) — 4.5/5 (733 reviews) — Software de central de atendimento baseado na nuvem.
5. [Guesty Lite](https://www.getapp.pt/software/111047/your-porter-app) — 4.7/5 (548 reviews) — Administrar uma empresa de locação é difícil. O Guesty torna tudo mais fácil.
6. [Five9](https://www.getapp.pt/software/91276/five9) — 4.2/5 (486 reviews) — Software de contato e call center na nuvem
7. [Salesforce Platform](https://www.getapp.pt/software/91487/app-cloud) — 4.4/5 (407 reviews) — Desenvolva aplicativos empresariais e voltados para o cliente.
8. [Genesys Cloud CX](https://www.getapp.pt/software/104597/genesys-cloud) — 4.3/5 (269 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
9. [Insightful](https://www.getapp.pt/software/101651/workpuls) — 4.8/5 (253 reviews) — Software de análise e produtividade da força de trabalho
10. [Squaretalk](https://www.getapp.pt/software/106691/squaretalk-matrix) — 4.8/5 (119 reviews) — Solução Deskforce para aumentar o desempenho do agente.
11. [Playvox](https://www.getapp.pt/software/108425/playvox) — 4.8/5 (109 reviews) — Software de garantia da qualidade para equipes de atendimento ao cliente.
12. [ZIWO](https://www.getapp.pt/software/131291/ziwo) — 4.6/5 (109 reviews) — Ferramenta de central de contato baseada em API com agentes reais e virtuais.
13. [Sprinklr](https://www.getapp.pt/software/100180/sprinklr) — 4.3/5 (92 reviews) — Gestão de redes sociais, análise e planejamento estratégico.
14. [Assembled](https://www.getapp.pt/software/2058183/assembled) — 4.7/5 (85 reviews) — Plataforma de gestão da força de trabalho
15. [Call Center Studio](https://www.getapp.pt/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Software de gerenciamento de central de atendimento baseado na nuvem
16. [Enghouse Contact Center](https://www.getapp.pt/software/2051028/enghouse-contact-center) — 4.5/5 (21 reviews) — Plataforma de central de atendimento baseada na nuvem
17. [Zendesk WFM](https://www.getapp.pt/software/2051179/tymeshift) — 4.8/5 (19 reviews) — Software de trabalho de casa para o Zendesk
18. [Universal Knowledge](https://www.getapp.pt/software/105247/universal-knowledge) — 4.6/5 (13 reviews) — Produto de gestão de conhecimento com várias soluções
19. [LeadDesk](https://www.getapp.pt/software/129651/leaddesk) — 4.8/5 (13 reviews) — Sistema de atendimento ao cliente e vendas claro e eficiente
20. [Diabolocom](https://www.getapp.pt/software/2062119/diabolocom) — 4.9/5 (9 reviews) — Software na nuvem para call centers e atendimento ao cliente.
21. [CallAI](https://www.getapp.pt/software/2068364/callai) — 4.7/5 (7 reviews) — Plataforma de análise de chamadas baseada em IA
22. [CaseManager](https://www.getapp.pt/software/2076055/casemanager) — 5.0/5 (5 reviews) — Solução para central de atendimento personalizável para excelência
23. [3C Plus](https://www.getapp.pt/software/2042423/3c-plus) (0 reviews) — Software de call center para gerenciar operações de telefonia
24. [GoContact](https://www.getapp.pt/software/2079139/gocontact) (0 reviews) — Plataforma de central de atendimento como serviço (CCaaS)
25. [MK](https://www.getapp.pt/software/2082938/mk) (0 reviews) — Software de calibração

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.getapp.pt/directory/231/customer-service/software)
- [Programas de Gravação de Ligações](https://www.getapp.pt/directory/935/call-recording/software)
- [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software)
- [Software de Garantia de Qualidade de Contact Center](https://www.getapp.pt/directory/3834/contact-center-quality-assurance/software)
- [Sistemas de Telefonia](https://www.getapp.pt/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.pt/directory/3707/call-center-workforce-management/software)
- [Todas as categorias](https://www.getapp.pt/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/3707/call-center-workforce-management/software> |
| de-AT | <https://www.getapp.at/directory/3707/call-center-workforce-management/software> |
| en | <https://www.getapp.com/all-software/call-center-workforce-management/> |
| en-AE | <https://www.getapp.ae/directory/3707/call-center-workforce-management/software> |
| en-AU | <https://www.getapp.com.au/directory/3707/call-center-workforce-management/software> |
| en-CA | <https://www.getapp.ca/directory/3707/call-center-workforce-management/software> |
| en-GB | <https://www.getapp.co.uk/directory/3707/call-center-workforce-management/software> |
| en-IE | <https://www.getapp.ie/directory/3707/call-center-workforce-management/software> |
| en-NZ | <https://www.getapp.co.nz/directory/3707/call-center-workforce-management/software> |
| en-SG | <https://www.getapp.sg/directory/3707/call-center-workforce-management/software> |
| en-ZA | <https://www.getapp.za.com/directory/3707/call-center-workforce-management/software> |
| es | <https://www.getapp.es/directory/3707/call-center-workforce-management/software> |
| es-CL | <https://www.getapp.cl/directory/3707/call-center-workforce-management/software> |
| es-CO | <https://www.getapp.com.co/directory/3707/call-center-workforce-management/software> |
| es-MX | <https://www.getapp.com.mx/directory/3707/call-center-workforce-management/software> |
| fr | <https://www.getapp.fr/directory/3707/call-center-workforce-management/software> |
| fr-BE | <https://fr.getapp.be/directory/3707/call-center-workforce-management/software> |
| fr-CA | <https://fr.getapp.ca/directory/3707/call-center-workforce-management/software> |
| nl | <https://www.getapp.nl/directory/3707/call-center-workforce-management/software> |
| nl-BE | <https://www.getapp.be/directory/3707/call-center-workforce-management/software> |
| pt | <https://www.getapp.com.br/directory/3707/call-center-workforce-management/software> |
| pt-PT | <https://www.getapp.pt/directory/3707/call-center-workforce-management/software> |

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