---
description: Descubra as ferramentas mais populares de Software de Garantia de Qualidade de Contact Center grátis e compare classificações dos usuários, preços, recursos e versões de avaliação gratuita.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Os melhores aplicativos e ferramentas de Software de Garantia de Qualidade de Contact Center | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Garantia de Qualidade de Contact Center grátis](https://www.getapp.pt/directory/3834/contact-center-quality-assurance/software)

# Software de Garantia de Qualidade de Contact Center

Canonical: https://www.getapp.pt/directory/3834/contact-center-quality-assurance/software

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## Produtos

1. [Zoho Desk](https://www.getapp.pt/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — O primeiro software de helpdesk sensível a contexto do setor
2. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1789 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
3. [Salesforce Service Cloud](https://www.getapp.pt/software/91754/salesforce) — 4.5/5 (832 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
4. [Talkdesk](https://www.getapp.pt/software/100659/talkdesk) — 4.5/5 (734 reviews) — Software de central de atendimento baseado na nuvem.
5. [GoTo Connect](https://www.getapp.pt/software/103797/GoTo-Connect) — 4.5/5 (671 reviews) — Solução verdadeiramente unificada de voz e vídeo.
6. [CloudTalk](https://www.getapp.pt/software/114835/cloudtalk) — 4.4/5 (271 reviews) — Software de call center baseado na nuvem para equipes de vendas e suporte
7. [XM for Customer Experience](https://www.getapp.pt/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plataforma de gestão da experiência do cliente (CXM)
8. [Insightful](https://www.getapp.pt/software/101651/Insightful) — 4.8/5 (253 reviews) — Software de análise e produtividade da força de trabalho
9. [Froged](https://www.getapp.pt/software/2050795/froged) — 4.5/5 (56 reviews) — Software de engajamento com o cliente
10. [Call Center Studio](https://www.getapp.pt/software/2037283/alotech) — 4.5/5 (47 reviews) — Software de gerenciamento de central de atendimento baseado na nuvem
11. [Freshcaller](https://www.getapp.pt/software/108817/freshcaller) — 4.0/5 (35 reviews) — Central de atendimento na nuvem para suporte ao cliente e vendas
12. [Zendesk QA](https://www.getapp.pt/software/2047802/klaus) — 4.9/5 (24 reviews) — Plataforma de suporte e gestão da qualidade
13. [Dixa](https://www.getapp.pt/software/107757/dixa) — 4.3/5 (20 reviews) — Plataforma de atendimento ao cliente multifuncional
14. [AgenTrak](https://www.getapp.pt/software/2038235/agentrak) — 5.0/5 (12 reviews) — Software de supervisão de atividades e produtividade de funcionários
15. [LiveCaller](https://www.getapp.pt/software/2038703/livecaller) — 4.8/5 (10 reviews) — Software de gestão da comunicação com clientes e de bate-papo ao vivo.
16. [CallAI](https://www.getapp.pt/software/2068364/callai) — 4.7/5 (7 reviews) — Plataforma de análise de chamadas baseada em IA
17. [3C Plus](https://www.getapp.pt/software/2042423/3c-plus) (0 reviews) — Software de call center para gerenciar operações de telefonia
18. [Omni-Channel Customer Quality Assurance](https://www.getapp.pt/software/2080524/audire-ai) (0 reviews) — Garantia de qualidade em 100% das interações com o cliente

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.getapp.pt/directory/231/customer-service/software)
- [Programas de Gravação de Ligações](https://www.getapp.pt/directory/935/call-recording/software)
- [Sistemas de Telefonia](https://www.getapp.pt/directory/294/telephony/software)
- [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software)
- [Sistemas de Suporte ao Cliente](https://www.getapp.pt/directory/562/customer-support/software)

## Links

- [View on GetApp](https://www.getapp.pt/directory/3834/contact-center-quality-assurance/software)
- [Todas as categorias](https://www.getapp.pt/directory)

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