---
description: Descubra as ferramentas mais populares de Software de Garantia de Qualidade de Contact Center grátis e compare classificações dos usuários, preços, recursos e versões de avaliação gratuita.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Os melhores aplicativos e ferramentas de Software de Garantia de Qualidade de Contact Center | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Garantia de Qualidade de Contact Center grátis](https://www.getapp.pt/directory/3834/contact-center-quality-assurance/software)

# Software de Garantia de Qualidade de Contact Center

Canonical: https://www.getapp.pt/directory/3834/contact-center-quality-assurance/software

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## Produtos

1. [Zoho Desk](https://www.getapp.pt/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — O primeiro software de helpdesk sensível a contexto do setor
2. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1781 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
3. [CloudTalk](https://www.getapp.pt/software/114835/cloudtalk) — 4.4/5 (268 reviews) — Software de call center baseado na nuvem para equipes de vendas e suporte
4. [XM for Customer Experience](https://www.getapp.pt/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plataforma de gestão da experiência do cliente (CXM)
5. [Insightful](https://www.getapp.pt/software/101651/workpuls) — 4.8/5 (182 reviews) — Software de análise e produtividade da força de trabalho
6. [Sprinklr](https://www.getapp.pt/software/100180/sprinklr) — 4.3/5 (91 reviews) — Gestão de redes sociais, análise e planejamento estratégico.
7. [Froged](https://www.getapp.pt/software/2050795/froged) — 4.5/5 (56 reviews) — Software de engajamento com o cliente
8. [Call Center Studio](https://www.getapp.pt/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Software de gerenciamento de central de atendimento baseado na nuvem
9. [Zendesk QA](https://www.getapp.pt/software/2047802/klaus) — 4.9/5 (23 reviews) — Plataforma de suporte e gestão da qualidade
10. [LiveCaller](https://www.getapp.pt/software/2038703/livecaller) — 4.8/5 (10 reviews) — Software de gestão da comunicação com clientes e de bate-papo ao vivo.
11. [CallAI](https://www.getapp.pt/software/2068364/callai) — 4.7/5 (7 reviews) — Plataforma de análise de chamadas baseada em IA
12. [3C Plus](https://www.getapp.pt/software/2042423/3c-plus) (0 reviews) — Software de call center para gerenciar operações de telefonia
13. [Audire.ai](https://www.getapp.pt/software/2080524/audire-ai) (0 reviews) — Garantia de qualidade em 100% das interações com o cliente

## Categorias relacionadas

- [Software de Gestão de Mão de Obra de Call Center](https://www.getapp.pt/directory/3707/call-center-workforce-management/software)
- [Ferramentas de Engajamento com Cliente](https://www.getapp.pt/directory/650/customer-engagement/software)
- [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software)
- [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software)
- [Software para Central de Atendimentos](https://www.getapp.pt/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.pt/directory/3834/contact-center-quality-assurance/software)
- [Todas as categorias](https://www.getapp.pt/directory)

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