---
description: Lista gratuita dos melhores softwares e aplicativos da categoria Software de Garantia de Qualidade de Contact Center em Portugal. As melhores ferramentas para escolher rapidamente um software de acordo com suas necessidades. Filtre por preço, recursos, classificações de usuários e muito mais.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Software de Garantia de Qualidade de Contact Center - As melhores ferramentas e fornecedores | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Garantia de Qualidade de Contact Center](https://www.getapp.pt/directory/3834/contact-center-quality-assurance/software)

# Software de Garantia de Qualidade de Contact Center

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## Produtos

1. [Zoho Desk](https://www.getapp.pt/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — O primeiro software de helpdesk sensível a contexto do setor
2. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1789 reviews) — O ótimo atendimento ao cliente começa com o melhor software de suporte.
3. [Nextiva](https://www.getapp.pt/software/91289/nextiva) — 4.6/5 (919 reviews) — Simplificando a comunicação empresarial
4. [Salesforce Service Cloud](https://www.getapp.pt/software/91754/salesforce-1-service-cloud) — 4.5/5 (830 reviews) — Soluções de gestão de trabalho de campo e atendimento ao cliente
5. [Talkdesk](https://www.getapp.pt/software/100659/talkdesk) — 4.5/5 (733 reviews) — Software de central de atendimento baseado na nuvem.
6. [GoTo Connect](https://www.getapp.pt/software/103797/goto-connect) — 4.5/5 (671 reviews) — Solução verdadeiramente unificada de voz e vídeo.
7. [Five9](https://www.getapp.pt/software/91276/five9) — 4.2/5 (486 reviews) — Software de contato e call center na nuvem
8. [CloudTalk](https://www.getapp.pt/software/114835/cloudtalk) — 4.4/5 (271 reviews) — Software de call center baseado na nuvem para equipes de vendas e suporte
9. [Genesys Cloud CX](https://www.getapp.pt/software/104597/genesys-cloud) — 4.3/5 (269 reviews) — Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal
10. [XM for Customer Experience](https://www.getapp.pt/software/130147/customer-frontlines) — 4.6/5 (255 reviews) — Plataforma de gestão da experiência do cliente (CXM)
11. [Insightful](https://www.getapp.pt/software/101651/workpuls) — 4.8/5 (253 reviews) — Software de análise e produtividade da força de trabalho
12. [Squaretalk](https://www.getapp.pt/software/106691/squaretalk-matrix) — 4.8/5 (119 reviews) — Solução Deskforce para aumentar o desempenho do agente.
13. [Playvox](https://www.getapp.pt/software/108425/playvox) — 4.8/5 (109 reviews) — Software de garantia da qualidade para equipes de atendimento ao cliente.
14. [Sprinklr](https://www.getapp.pt/software/100180/sprinklr) — 4.3/5 (92 reviews) — Gestão de redes sociais, análise e planejamento estratégico.
15. [Froged](https://www.getapp.pt/software/2050795/froged) — 4.5/5 (56 reviews) — Software de engajamento com o cliente
16. [Call Center Studio](https://www.getapp.pt/software/2037283/call-center-studio) — 4.5/5 (47 reviews) — Software de gerenciamento de central de atendimento baseado na nuvem
17. [Freshcaller](https://www.getapp.pt/software/108817/freshcaller) — 4.0/5 (35 reviews) — Central de atendimento na nuvem para suporte ao cliente e vendas
18. [Zendesk QA](https://www.getapp.pt/software/2047802/klaus) — 4.9/5 (24 reviews) — Plataforma de suporte e gestão da qualidade
19. [Enghouse Contact Center](https://www.getapp.pt/software/2051028/enghouse-contact-center) — 4.5/5 (21 reviews) — Plataforma de central de atendimento baseada na nuvem
20. [Dixa](https://www.getapp.pt/software/107757/dixa) — 4.3/5 (20 reviews) — Plataforma de atendimento ao cliente multifuncional
21. [AgenTrak](https://www.getapp.pt/software/2038235/agentrak) — 5.0/5 (12 reviews) — Software de supervisão de atividades e produtividade de funcionários
22. [LiveCaller](https://www.getapp.pt/software/2038703/livecaller) — 4.8/5 (10 reviews) — Software de gestão da comunicação com clientes e de bate-papo ao vivo.
23. [Diabolocom](https://www.getapp.pt/software/2062119/diabolocom) — 4.9/5 (9 reviews) — Software na nuvem para call centers e atendimento ao cliente.
24. [CallAI](https://www.getapp.pt/software/2068364/callai) — 4.7/5 (7 reviews) — Plataforma de análise de chamadas baseada em IA
25. [CallMiner Eureka](https://www.getapp.pt/software/2036991/callminer-eureka) — 4.6/5 (5 reviews) — Solução omnichannel de análise de fala para centrais de atendimento

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## Categorias relacionadas

- [Software de Experiência do Cliente](https://www.getapp.pt/directory/601/customer-experience/software)
- [Sistemas de Atendimento ao Cliente](https://www.getapp.pt/directory/231/customer-service/software)
- [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software)
- [Sistemas de Telefonia](https://www.getapp.pt/directory/294/telephony/software)
- [Software de Gestão de Mão de Obra de Call Center](https://www.getapp.pt/directory/3707/call-center-workforce-management/software)

## Links

- [View on GetApp](https://www.getapp.pt/directory/3834/contact-center-quality-assurance/software)
- [Todas as categorias](https://www.getapp.pt/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/3834/contact-center-quality-assurance/software> |
| de-AT | <https://www.getapp.at/directory/3834/contact-center-quality-assurance/software> |
| en | <https://www.getapp.com/all-software/contact-center-quality-assurance/> |
| en-AE | <https://www.getapp.ae/directory/3834/contact-center-quality-assurance/software> |
| en-AU | <https://www.getapp.com.au/directory/3834/contact-center-quality-assurance/software> |
| en-CA | <https://www.getapp.ca/directory/3834/contact-center-quality-assurance/software> |
| en-GB | <https://www.getapp.co.uk/directory/3834/contact-center-quality-assurance/software> |
| en-IE | <https://www.getapp.ie/directory/3834/contact-center-quality-assurance/software> |
| en-NZ | <https://www.getapp.co.nz/directory/3834/contact-center-quality-assurance/software> |
| en-SG | <https://www.getapp.sg/directory/3834/contact-center-quality-assurance/software> |
| en-ZA | <https://www.getapp.za.com/directory/3834/contact-center-quality-assurance/software> |
| es | <https://www.getapp.es/directory/3834/contact-center-quality-assurance/software> |
| es-CL | <https://www.getapp.cl/directory/3834/contact-center-quality-assurance/software> |
| es-CO | <https://www.getapp.com.co/directory/3834/contact-center-quality-assurance/software> |
| es-MX | <https://www.getapp.com.mx/directory/3834/contact-center-quality-assurance/software> |
| fr | <https://www.getapp.fr/directory/3834/contact-center-quality-assurance/software> |
| fr-BE | <https://fr.getapp.be/directory/3834/contact-center-quality-assurance/software> |
| fr-CA | <https://fr.getapp.ca/directory/3834/contact-center-quality-assurance/software> |
| nl | <https://www.getapp.nl/directory/3834/contact-center-quality-assurance/software> |
| nl-BE | <https://www.getapp.be/directory/3834/contact-center-quality-assurance/software> |
| pt | <https://www.getapp.com.br/directory/3834/contact-center-quality-assurance/software> |
| pt-PT | <https://www.getapp.pt/directory/3834/contact-center-quality-assurance/software> |

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