Sistemas de Suporte ao Cliente

Classificar por

Avaliação média dos clientes Número de avaliações Patrocinado

Front 109

Software de gestão de e-mail e caixa de entrada compartilhada para equipes

O Front fornece uma maneira simples para as equipes gerenciarem caixas de entrada de e-mail ([email protected], [email protected], etc.), bate-papo, mídias sociais e mensagens SMS em uma única plataforma colaborativa. Leia mais sobre o Front

Acesse o site Comparar Alternativas
PureCloud 80

Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal

O Genesys PureCoud é uma solução de colaboração de funcionários e central de contato na nuvem fácil de usar, rápida de implantar e criada para inovação rápida. Leia mais sobre o PureCloud

Acesse o site Comparar Alternativas
Freshdesk 1805

Solução de software de suporte ao cliente e helpdesk on-line

O Freshdesk é um software de suporte ao cliente multicanal baseado em SaaS (software como serviço) para empresas de todos os tamanhos, com gamificação e automação e é gratuito para até três agentes. Leia mais sobre o Freshdesk

Acesse o site Comparar Alternativas
Vision Helpdesk 28

Helpdesk, helpdesk para várias empresas e central de serviços ITSM/ITIL

Há três produtos para gerenciar o suporte ao cliente de empresas de todos os tamanhos. 1) Software de helpdesk para vários canais 2) Helpdesk por satélite (para várias empresas) 3) Software de central de serviços (certificação PINKVerify, compatível com ITIL/ITSM) Leia mais sobre o Vision Helpdesk

Acesse o site Comparar Alternativas
Zoho Desk 1572

O primeiro software de helpdesk sensível a contexto do setor

O Zoho Desk é um aplicativo de atendimento ao cliente baseado na Internet, que ajuda as empresas a construírem relacionamentos mais sólidos com os clientes. Leia mais sobre o Zoho Desk

Acesse o site Comparar Alternativas
Jira Service Desk 231

Central de serviços simples criada com base no Jira.

O Jira Service Desk é um software de gestão de serviços que conecta a TI às empresas por meio de uma resolução rápida e responsável de solicitações dos clientes. Criado com base no mecanismo de fluxo de trabalho Jira da Atlassian, o Jira Service Desk é colaborativo e tem uma base de conhecimento de baixo custo, fácil de configurar e dimensionar,... Leia mais sobre o Jira Service Desk

Acesse o site Comparar Alternativas
inSided 7

Líder em plataformas comunitárias para sucesso do cliente e suporte.

O inSided é uma solução de autoatendimento SaaS (software como serviço) completa e altamente configurável que ajuda a dimensionar o suporte, permitir o sucesso do cliente e aumentar a adoção do produto, aproveitando o poder da própria comunidade de clientes. Leia mais sobre o inSided

Acesse o site Comparar Alternativas
Messenger Communication Platform 1

Customer Communication Platform to increase your CSAT

The Messenger Communication Platform is a web-based customer communications solution for businesses of all sizes that allows customer service teams to interact with their customers through integrated chat systems such as Facebook Messenger, WhatsApp, Apple Business Chat, Viber, and Telegram Leia mais sobre o Messenger Communication Platform

Acesse o site Comparar Alternativas
ManageEngine SupportCenter Plus 9

Suporte ao cliente baseado na Internet

O SupportCenter Plus é um aplicativo de CRM na Internet e uma ferramenta de suporte ao cliente que permite que as organizações gerenciem tíquetes de clientes, informações de conta e contato e muito mais. Leia mais sobre o ManageEngine SupportCenter Plus

Acesse o site Comparar Alternativas
CloudTalk 69

Software de call center baseado na nuvem para equipes de vendas e suporte

O CloudTalk é uma solução de call center baseada na nuvem para equipes de vendas e suporte que buscam melhorar a produtividade e a satisfação do cliente e impulsionar as vendas. Integre o CloudTalk a ferramentas existentes, compre números de telefone de mais de 80 países, use mais de 40 recursos avançados e supervisione o desempenho da equipe em... Leia mais sobre o CloudTalk

Acesse o site Comparar Alternativas
Whatfix 57

Acelere a adoção digital.

O Whatfix ajuda as empresas a oferecer uma integração fácil e moderna, um treinamento efetivo e um melhor suporte usando orientações contextuais e no aplicativo, exibidas para o usuário quando ele precisa. O Whatfix impulsiona a adoção digital e a habilitação do usuário visando a aumentar a produtividade e o envolvimento. Leia mais sobre o Whatfix

Acesse o site Comparar Alternativas
SolarWinds Take Control 11

Solução de acesso remoto colaborativo

O Solarwinds Take Control (antigo SolarWinds MSP Anywhere) é um software de controle remoto baseado na Internet para empresas de serviços de TI que precisam resolver problemas dos clientes com rapidez. Leia mais sobre o SolarWinds Take Control

Acesse o site Comparar Alternativas
HelpDesk 1

Software de emissão de tíquetes para suporte ao cliente sem esforço.

O HelpDesk é um sistema de emissão de tíquetes online que simplifica as iniciativas de atendimento ao cliente. Encante seus clientes com um excelente suporte e solucione os tíquetes com mais rapidez. As mensagens personalizadas aumentam a satisfação do cliente. Leia mais sobre o HelpDesk

Acesse o site Comparar Alternativas
LiveAgent 708

O ótimo atendimento ao cliente começa com o melhor software de helpdesk.

O LiveAgent é uma solução de helpdesk baseada na Internet, que permite o gerenciamento de tíquetes de suporte em vários canais, incluindo telefone, bate-papo ao vivo e mídias sociais. Leia mais sobre o LiveAgent

Acesse o site Comparar Alternativas
LiveChat 903

Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk

LiveChat: Adorado no mundo todo! Usado por mais de 24.000 empresas! Dando respostas às perguntas dos clientes imediatamente. Esse software premium de bate-papo ao vivo e helpdesk transforma equipes de suporte em estrelas do atendimento ao cliente! Experimente já! Leia mais sobre o LiveChat

Acesse o site Comparar Alternativas
Smartsupp Live Chat 159

O Smartsupp é um bate-papo gratuito em tempo real com registro de visitantes.

O bate-papo ao vivo do Smartsupp permite iniciar uma conversa pessoal com os visitantes do site e transformá-los em clientes satisfeitos. Seus clientes estão no seu site agora. Converse com eles e veja o que eles fazem. Leia mais sobre o Smartsupp Live Chat

Acesse o site Comparar Alternativas
Bitrix24 382

Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação

O Bitrix24 é uma plataforma gratuita de colaboração com código aberto e na nuvem, que oferece ferramentas de CRM, gestão de documentos, tarefas, gestão de tempo e gestão de projetos. Usado por mais de 5 milhões de empresas em todo o mundo. Leia mais sobre o Bitrix24

Acesse o site Comparar Alternativas
CrazyCall 34

Telefonia em nuvem para vendas

O CrazyCall é uma solução de telefonia em nuvem para empresas, que permite que os profissionais de vendas substituam seus aparelhos por um software na web habilitado para CRM que oferece gravação de chamadas, números de telefones locais, geração de leads, geração de relatórios em tempo real, automação de campanhas de cold-call e muito... Leia mais sobre o CrazyCall

Acesse o site Comparar Alternativas
Agile CRM 339

CRM de vendas e marketing para empresas em crescimento

O Agile CRM combina poderosos recursos de automação, telefonia, Internet, dispositivo móvel, e-mail, agendamento e sociais para gerenciar com eficácia toda a jornada do cliente. Leia mais sobre o Agile CRM

Acesse o site Comparar Alternativas
HarmonyPSA 17

A última geração de automação de serviços profissionais.

O HarmonyPSA é compatível com todo o ciclo de vida do negócio, desde a geração de leads até a renovação de contratos. Ele foi projetado e construído especificamente para empresas de software e serviços, automatizando funções de negócios em uma única plataforma disponível a partir da nuvem em qualquer dispositivo. Obtenha informações valiosas Com... Leia mais sobre o HarmonyPSA

Acesse o site Comparar Alternativas
HelpOnClick Live Chat Software 10

Software de bate-papo em tempo real e agente virtual para pequenas e médias empresas

O software HelpOnClick Live Chat ajuda os proprietários de sites a aumentar as vendas e melhorar o atendimento ao cliente fornecendo ajuda online em tempo hábil aos clientes. Leia mais sobre o HelpOnClick Live Chat Software

Acesse o site Comparar Alternativas
HubSpot Service Hub 3

Solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes

O HubSpot Service Hub é uma plataforma de atendimento ao cliente baseada na nuvem com o objetivo de simplificar processos de gestão de consultas de clientes e melhorar o relacionamento com o cliente. Ele permite que os usuários se conectem com os clientes por meio de bate-papo ao vivo, comunicações individuais com clientes, bots de conversação... Leia mais sobre o HubSpot Service Hub

Acesse o site Comparar Alternativas
Zendesk 2208

Cloud customer service software

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is...

Saiba mais Comparar Alternativas
ConnectWise Control 1554

Remote Support, Remote Meeting & Remote Access Software

Anytime, anywhere remote support from ConnectWise Control lets you remotely control devices and help your customers whether they’re around the corner or around the world.

Saiba mais Comparar Alternativas
TeamSupport 721

B2B Customer Support Software

TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships.

Saiba mais Comparar Alternativas
Userlike 625

Help your customers when it matters, where it matters.

Userlike is live chat software for website and mobile messenger support. Help your customers via a chat window on your site or your customers' messenger apps.

Saiba mais Comparar Alternativas
Intercom 615

Customer messaging platform for sales, marketing and support

Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email

Saiba mais Comparar Alternativas
Salesforce Service Cloud 445

Customer service & support software

Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.

Saiba mais Comparar Alternativas
Five9 355

Cloud contact and call center software

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more

Saiba mais Comparar Alternativas
Salesforce Essentials 180

CRM for small business

Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more

Saiba mais Comparar Alternativas
Kayako 151

Unified customer service platform

Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place.

Saiba mais Comparar Alternativas
Issuetrak 151

Issue tracking software for help desk and customer service

100% web-based issue tracking software that automatically assigns new issues based on your preferences and SLA's, and accessed via web browser or mobile device.

Saiba mais Comparar Alternativas
Help Scout 148

Web-based help desk designed for better customer experience

Help Scout is customer service & help desk software for companies of all sizes. Users can work seamlessly across departments, or manage several products/brands from a single account. Features include workflows, an automation based system, and collaboration tools.

Saiba mais Comparar Alternativas
Tenfold 148

Have better customer conversations

Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

Saiba mais Comparar Alternativas
NICE inContact 135

Cloud Contact Center Software

NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations.

Saiba mais Comparar Alternativas
Bookafy 124

Software gratuito de agendamento de compromissos online

O Bookafy automatiza agendamento e lembretes e integra-se a aplicativos existentes, permitindo que os clientes marquem, remarquem e cancelem compromissos automaticamente.

Saiba mais Comparar Alternativas
Avochato 118

SMS messaging for sales, support & operations teams

Avochato is an SMS/text messaging solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

Saiba mais Comparar Alternativas
SuperOffice CRM 100

CRM software for sales, marketing & customer service teams

SuperOffice CRM is a Customer Relationship Management (CRM) software which helps sales, marketing & customer service teams find, capture & retain customers., SuperOffice CRM includes company, contact, document & activity management features, plus integrations with Microsoft Office & G-Suite.

Saiba mais Comparar Alternativas
Zingtree 92

Build your own question & answer style troubleshooters

Zingtree is a toolkit that enables the creation of troubleshooters, agent scripts and interactive decision trees, perfect for customer support & contact centers

Saiba mais Comparar Alternativas
Yonyx 88

Decision tree driven Interactive guides for customer service

Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system. Yonyx guides help improve CSAT & First Call Resolution, while reducing average handle time & deflecting calls

Saiba mais Comparar Alternativas
Tidio 83

Communicator for businesses. live chat, messenger and email

Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

Saiba mais Comparar Alternativas
HappyFox 78

Helpdesk, customer support software

HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox...

Saiba mais Comparar Alternativas
bpm'online studio 75

Plataforma inteligente para gestão de processos empresariais

O Bpm'online studio é a poderosa aliança de BPM (gestão de processos empresariais) e tecnologias de gestão de casos para gerenciar, otimizar e monitorar com eficiência os processos de negócios enquanto automatiza operações demoradas.

Saiba mais Comparar Alternativas
LiveHelpNow 68

Help desk and live chat solution for customer service

LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

Saiba mais Comparar Alternativas
Tracker 65

Customer Service and Support Management Software

PhaseWare's Tracker product suite is the premiere customer service and support software solution for those looking for configurability. Top features include: visual workflows, automated business rules, powerful reporting tools, and performance management tools. The Self Service Center, PhaseWare's customer self-service web portal, will enable...

Saiba mais Comparar Alternativas
UJET 61

Customer interaction & support platform with CRM integration

UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

Saiba mais Comparar Alternativas
FluentStream 60

A cloud-based business phone service

FluentStream Technologies provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations.

Saiba mais Comparar Alternativas
NewVoiceMedia 58

Cloud Contact Center & Inside Sales Software for Salesforce

NewVoiceMedia is the leading provider of cloud contact center and inside sales software for Salesforce Sales Cloud, Service Cloud and Desk.com

Saiba mais Comparar Alternativas
3CLogic 49

Contact Center Solutions for Customer Experience Excellence

3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses.

Saiba mais Comparar Alternativas
Logicbox 49

Custom-built business management software.

Custom business management software that simplifies. One simple system to incorporate all facets of your workflows, from account management to invoicing to payment processing. Best of all, because Logicbox builds a system specifically for you, choose only the modules you need, with no bloatware.

Saiba mais Comparar Alternativas
Crisp 49

Solução multicanal completa para suporte, vendas e marketing

A Crisp é uma plataforma multicanal para clientes que interage com os clientes por meio de bate-papo ao vivo, e-mail, mensageiro, Twitter e & amp; SMS e outras ferramentas como campanhas de gotejamento, base de conhecimento ou até chatbots.

Saiba mais Comparar Alternativas
AzureDesk 48

Help desk software for SMBs

AzureDesk - Only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost.

Saiba mais Comparar Alternativas
Sharpen 46

Cloud-native Contact Center Platform

A leading cloud native contact center that serves more than 1,000 companies across the globe.

Saiba mais Comparar Alternativas
WalkMe 45

Transform the User Experience

WalkMe™ pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.

Saiba mais Comparar Alternativas
Shelf 45

Knowing Made Easy

Shelf is an Intelligent knowledge management platform for contact centers and help desks that makes finding, maintaining and updating critical knowledge easy

Saiba mais Comparar Alternativas
xSellco Helpdesk 42

The only purpose built e‑commerce help desk

The only purpose built e‑commerce help desk. xSellco centralizes your customer queries and order details from every sales channel into one connected dashboard.

Saiba mais Comparar Alternativas
NABD System 38

Omnichannel Customer support & Help Desk software-FREE PLAN

Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email,...

Saiba mais Comparar Alternativas
Quiq Messaging 34

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

Saiba mais Comparar Alternativas
Cayzu 31

Help desk ticket & customer service software

Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

Saiba mais Comparar Alternativas
ForceManager 31

The leading mobile CRM for field sales management

ForceManager is the tool of choice for sales directors that are dedicated to improving the productivity of their teams. The success of the app is down to its 100% mobile first design, user-friendly interface, and high adoption rate (three times that of traditional CRMs).

Saiba mais Comparar Alternativas
Deskpro 30

Customer service software you can depend on

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom...

Saiba mais Comparar Alternativas
Teckst 30

Customer service texting platform

Teckst is a cloud-based SMS and texting marketing solution for contact centers and customer service companies with a range of features including Facebook Messenger and WeChat connectivity, SMS/MMS, active ticket status tracking, desktop and audio notifications, single sign-on, and more

Saiba mais Comparar Alternativas
VidGrid 29

Video's Most Interactive Platform

VidGrid is Video's Most Interactive Platform.

Saiba mais Comparar Alternativas
Agiloft 28

Helpdesk solution

Agiloft supports out-of-the box solutions for customer support, internal helpdesk, contract management, workflow & BPM, ITL & ITSM, change management, & more

Saiba mais Comparar Alternativas
CallPage 28

Website button & pop-up widget for automated call backs

CallPage helps convert web-visitors into sales calls by providing immediate responses from company reps through a customizable button and widget

Saiba mais Comparar Alternativas
Helpshift 26

Digital customer service platform and ticketing system

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

Saiba mais Comparar Alternativas
Acobot 26

Self-learning conversational AI for lead nurture on websites

With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

Saiba mais Comparar Alternativas
KOOKOO CloudAgent 25

Inbound, outbound & blended cloud contact center

Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more.

Saiba mais Comparar Alternativas
Magentrix Communities 23

Partner (PRM), Customer and Employee Communities

Magentrix communities extend Salesforce CRM for channel partners (PRM), customers and employees to communicate, engage and collaborate.

Saiba mais Comparar Alternativas
Kustomer 23

Intelligent CRM for Customer Service

Kustomer is the next-generation customer management platform that empower agents to build personalized customer experiences.

Saiba mais Comparar Alternativas
Iridize 20

Enterprise grade product training and user onboarding

Iridize is a powerful platform for creating interactive product guides and walkthroughs for employee training and web users.

Saiba mais Comparar Alternativas
Vocalcom 19

Omnichannel Cloud Contact Center Solutions

The Vocalcom Cloud contact center has literally changed the way companies interact with their customers, simply by making world-class technology accessible to any company regardless of size, location, budget or IT expertise. Whether your business requires inbound, advanced outbound capabilities, or full multichannel customer service solution, we...

Saiba mais Comparar Alternativas
Casengo 18

Customer Support Software for Live Chat, Email and Twitter

Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk!

Saiba mais Comparar Alternativas
Acquire 18

Multi-channel Customer Communication Platform

Tagove is a live chat software which includes voice calling, one-way and two-way video chat, screen sharing, and co-browsing

Saiba mais Comparar Alternativas
ClickDesk 18

Live chat for customer support

ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

Saiba mais Comparar Alternativas
Wix Answers 18

Online help desk & customer support software built by Wix

Wix Answers is a free to use customer support platform, providing businesses with a knowledge base, built-in call center, multi-channel ticketing system, & more

Saiba mais Comparar Alternativas
User 17

The engine of growth.

User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.

Saiba mais Comparar Alternativas
Dixa 17

Plataforma de atendimento ao cliente multifuncional

O Dixa é uma plataforma de atendimento ao cliente baseada em nuvem que combina bate-papo, e-mail, mensagem e chamadas em uma única interface, com supervisão em tempo real, CRM integrado e muito mais.

Saiba mais Comparar Alternativas
Mi4biz 17

End-to-end omnichannel customer experience management

Mi4biz is a cloud-based, end-to-end issue management solution which offers omni-channel communication, escalation, automated workflows & advanced reporting capabilities. The platform allows users to create issue-specific workflows, assign tasks, track performance, identify route causes, and more.

Saiba mais Comparar Alternativas
HappyFox Chat 15

Premium live chat software

HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience

Saiba mais Comparar Alternativas
eCustomerService 14

Cloud customer service software to create happy customers

eCustomerService by Giva is a cloud-based customer service solution for businesses of all sizes. The HIPAA-compliant software features a real-time dashboard with colorful charts and metrics. Highly customizable, but easy to quickly deploy, Giva helps increase customer satisfaction and retention.

Saiba mais Comparar Alternativas
Bold360 13

AI-powered customer engagement platform

Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them.

Saiba mais Comparar Alternativas
Supportbench 13

All-in-one technical & customer support ticketing system

Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more

Saiba mais Comparar Alternativas
SmartSupport 12

Internal & external knowledge base and forum management platform

SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give...

Saiba mais Comparar Alternativas
InfoServ 12

Integrated Call Center, Help Desk, and CRM software system

InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.

Saiba mais Comparar Alternativas
Answerbase 11

Meet your customers’ and company's information needs

Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse relevant content and articles to meet their demand for information about your products and services.

Saiba mais Comparar Alternativas
C2 ATOM 11

All-in-one service desk software

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

Saiba mais Comparar Alternativas
SupportBee 10

Customer support help desk software

SupportBee is a customer support and help desk ticketing software that helps multiple teams to collaborate on providing efficient support. The app allows all of your support reps to manage their cases collectively and with no per agent pricing, the app is fully scalable. SupportBee mimics your email with the ability to collect and correlate all...

Saiba mais Comparar Alternativas
Freshcaller 10

Central de atendimento na nuvem para suporte ao cliente e vendas

O Freshcaller é um sistema telefônico global e uma central de atendimento na nuvem para todos os tipos de empresas, que ajuda a melhorar o relacionamento com o cliente e a colaboração com equipes internas.

Saiba mais Comparar Alternativas
TrueDialog 10

Enterprise-Grade SMS Text Messaging Platform with SMS API

TrueDialog is an enterprise-grade SMS texting solution built for big business, made easy for small business. Mass Texting & 2-Way dialog at scale. Extensive features at half the price of competitors. SMS integrations with Salesforce, MS Dynamics, Oracle, Marketo, Hubspot, others. Robust SMS API.

Saiba mais Comparar Alternativas
Solvemate 9

Agentes virtuais de atendimento ao cliente alimentados por aprendizado de máquina

O Solvemate permite que sua organização de atendimento ao cliente resolva solicitações comuns, instantaneamente e em grande escala.

Saiba mais Comparar Alternativas
Conversocial 8

The Digital Care Platform for Social Messaging.

Conversocial is a leading customer engagement platform for today’s digital customer. Delivering a unified approach to a new generation of customer care, Conversocial enables hundreds of global brands including Google, Tesco and Hertz to ensure they are supporting in-the-moment resolution, at scale,

Saiba mais Comparar Alternativas
ServiceMobility 7

Connected field service mobility

ServiceMobility is a cross-platform mobile application enabling field service technicians to maximize their efficiency with on-site process mobilization

Saiba mais Comparar Alternativas
SupportSync 7

Product return management & customer service for SMBs

SupportSync is a product return mangement and customer service solution designed for SMBs who provide products that require return services.

Saiba mais Comparar Alternativas
Chatbox 7

SMS, Facebook Messenger & live chat customer communication

Chatbox allows organizations with inside sales & service teams to communicate with their customers via SMS, Facebook Messenger and live chat, & collect data

Saiba mais Comparar Alternativas
Helprace 6

All-in-one customer service solution

Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application

Saiba mais Comparar Alternativas
Re:Desk 6

Help desk software for eCommerce or multi-vendor stores

Re:Desk is an online web based customer support software & ticketing system for small and medium business companies and eCommerce or multi-vendor stores

Saiba mais Comparar Alternativas
Paldesk 6

Software de bate-papo ao vivo e helpdesk omnicanal

O Paldesk é uma solução de helpdesk de bate-papo ao vivo e omnicanal para equipes de atendimento ao cliente e vendas, que permite aos usuários acompanhar e gerenciar interações com clientes a partir de um painel central. Um widget do Paldesk pode ser incorporado ao site da empresa para fornecer suporte on-line e instantâneo aos clientes.

Saiba mais Comparar Alternativas
Kapture CRM 6

Cloud-based CRM solution for businesses of all sizes

Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer service, marketing and collections processes. The platform enables users to manage pre-sale activities from a centralized location.

Saiba mais Comparar Alternativas
VeriShow 5

Video Chat, Cobrowsing, Screen sharing, Certified signature

Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too.

Saiba mais Comparar Alternativas

Front

109

Software de gestão de e-mail e caixa de entrada compartilhada para equipes

Acesse o site

Alternativas

Comparar

PureCloud

Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal

Acesse o site

Alternativas

Comparar

Freshdesk

1805

Solução de software de suporte ao cliente e helpdesk on-line

Acesse o site

Alternativas

Comparar

Vision Helpdesk

Helpdesk, helpdesk para várias empresas e central de serviços ITSM/ITIL

Acesse o site

Alternativas

Comparar

Zoho Desk

1572

O primeiro software de helpdesk sensível a contexto do setor

Acesse o site

Alternativas

Comparar

Jira Service Desk

231

Central de serviços simples criada com base no Jira.

Acesse o site

Alternativas

Comparar

inSided

Líder em plataformas comunitárias para sucesso do cliente e suporte.

Acesse o site

Alternativas

Comparar

Messenger Communication Platform

Customer Communication Platform to increase your CSAT

Acesse o site

Alternativas

Comparar

ManageEngine SupportCenter Plus

Suporte ao cliente baseado na Internet

Acesse o site

Alternativas

Comparar

CloudTalk

Software de call center baseado na nuvem para equipes de vendas e suporte

Acesse o site

Alternativas

Comparar

Whatfix

Acelere a adoção digital.

Acesse o site

Alternativas

Comparar

SolarWinds Take Control

Solução de acesso remoto colaborativo

Acesse o site

Alternativas

Comparar

HelpDesk

Software de emissão de tíquetes para suporte ao cliente sem esforço.

Acesse o site

Alternativas

Comparar

LiveAgent

708

O ótimo atendimento ao cliente começa com o melhor software de helpdesk.

Acesse o site

Alternativas

Comparar

LiveChat

903

Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk

Acesse o site

Alternativas

Comparar

Smartsupp Live Chat

159

O Smartsupp é um bate-papo gratuito em tempo real com registro de visitantes.

Acesse o site

Alternativas

Comparar

Bitrix24

382

Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação

Acesse o site

Alternativas

Comparar

CrazyCall

Telefonia em nuvem para vendas

Acesse o site

Alternativas

Comparar

Agile CRM

339

CRM de vendas e marketing para empresas em crescimento

Acesse o site

Alternativas

Comparar

HarmonyPSA

A última geração de automação de serviços profissionais.

Acesse o site

Alternativas

Comparar

HelpOnClick Live Chat Software

Software de bate-papo em tempo real e agente virtual para pequenas e médias empresas

Acesse o site

Alternativas

Comparar

HubSpot Service Hub

Solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes

Acesse o site

Alternativas

Comparar

Zendesk

2208

Cloud customer service software

Saiba mais

Alternativas

Comparar

ConnectWise Control

1554

Remote Support, Remote Meeting & Remote Access Software

Saiba mais

Alternativas

Comparar

TeamSupport

721

B2B Customer Support Software

Saiba mais

Alternativas

Comparar

Userlike

625

Help your customers when it matters, where it matters.

Saiba mais

Alternativas

Comparar

Intercom

615

Customer messaging platform for sales, marketing and support

Saiba mais

Alternativas

Comparar

Salesforce Service Cloud

445

Customer service & support software

Saiba mais

Alternativas

Comparar

Five9

355

Cloud contact and call center software

Saiba mais

Alternativas

Comparar

Salesforce Essentials

180

CRM for small business

Saiba mais

Alternativas

Comparar

Kayako

151

Unified customer service platform

Saiba mais

Alternativas

Comparar

Issuetrak

151

Issue tracking software for help desk and customer service

Saiba mais

Alternativas

Comparar

Help Scout

148

Web-based help desk designed for better customer experience

Saiba mais

Alternativas

Comparar

Tenfold

148

Have better customer conversations

Saiba mais

Alternativas

Comparar

NICE inContact

135

Cloud Contact Center Software

Saiba mais

Alternativas

Comparar

Bookafy

124

Software gratuito de agendamento de compromissos online

Saiba mais

Alternativas

Comparar

Avochato

118

SMS messaging for sales, support & operations teams

Saiba mais

Alternativas

Comparar

SuperOffice CRM

100

CRM software for sales, marketing & customer service teams

Saiba mais

Alternativas

Comparar

Zingtree

Build your own question & answer style troubleshooters

Saiba mais

Alternativas

Comparar

Yonyx

Decision tree driven Interactive guides for customer service

Saiba mais

Alternativas

Comparar

Tidio

Communicator for businesses. live chat, messenger and email

Saiba mais

Alternativas

Comparar

HappyFox

Helpdesk, customer support software

Saiba mais

Alternativas

Comparar

bpm'online studio

Plataforma inteligente para gestão de processos empresariais

Saiba mais

Alternativas

Comparar

LiveHelpNow

Help desk and live chat solution for customer service

Saiba mais

Alternativas

Comparar

Tracker

Customer Service and Support Management Software

Saiba mais

Alternativas

Comparar

UJET

Customer interaction & support platform with CRM integration

Saiba mais

Alternativas

Comparar

FluentStream

A cloud-based business phone service

Saiba mais

Alternativas

Comparar

NewVoiceMedia

Cloud Contact Center & Inside Sales Software for Salesforce

Saiba mais

Alternativas

Comparar

3CLogic

Contact Center Solutions for Customer Experience Excellence

Saiba mais

Alternativas

Comparar

Logicbox

Custom-built business management software.

Saiba mais

Alternativas

Comparar

Crisp

Solução multicanal completa para suporte, vendas e marketing

Saiba mais

Alternativas

Comparar

AzureDesk

Help desk software for SMBs

Saiba mais

Alternativas

Comparar

Sharpen

Cloud-native Contact Center Platform

Saiba mais

Alternativas

Comparar

WalkMe

Transform the User Experience

Saiba mais

Alternativas

Comparar

Shelf

Knowing Made Easy

Saiba mais

Alternativas

Comparar

xSellco Helpdesk

The only purpose built e‑commerce help desk

Saiba mais

Alternativas

Comparar

NABD System

Omnichannel Customer support & Help Desk software-FREE PLAN

Saiba mais

Alternativas

Comparar

Quiq Messaging

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Saiba mais

Alternativas

Comparar

Cayzu

Help desk ticket & customer service software

Saiba mais

Alternativas

Comparar

ForceManager

The leading mobile CRM for field sales management

Saiba mais

Alternativas

Comparar

Deskpro

Customer service software you can depend on

Saiba mais

Alternativas

Comparar

Teckst

Customer service texting platform

Saiba mais

Alternativas

Comparar

VidGrid

Video's Most Interactive Platform

Saiba mais

Alternativas

Comparar

Agiloft

Helpdesk solution

Saiba mais

Alternativas

Comparar

CallPage

Website button & pop-up widget for automated call backs

Saiba mais

Alternativas

Comparar

Helpshift

Digital customer service platform and ticketing system

Saiba mais

Alternativas

Comparar

Acobot

Self-learning conversational AI for lead nurture on websites

Saiba mais

Alternativas

Comparar

KOOKOO CloudAgent

Inbound, outbound & blended cloud contact center

Saiba mais

Alternativas

Comparar

Magentrix Communities

Partner (PRM), Customer and Employee Communities

Saiba mais

Alternativas

Comparar

Kustomer

Intelligent CRM for Customer Service

Saiba mais

Alternativas

Comparar

Iridize

Enterprise grade product training and user onboarding

Saiba mais

Alternativas

Comparar

Vocalcom

Omnichannel Cloud Contact Center Solutions

Saiba mais

Alternativas

Comparar

Casengo

Customer Support Software for Live Chat, Email and Twitter

Saiba mais

Alternativas

Comparar

Acquire

Multi-channel Customer Communication Platform

Saiba mais

Alternativas

Comparar

ClickDesk

Live chat for customer support

Saiba mais

Alternativas

Comparar

Wix Answers

Online help desk & customer support software built by Wix

Saiba mais

Alternativas

Comparar

User

The engine of growth.

Saiba mais

Alternativas

Comparar

Dixa

Plataforma de atendimento ao cliente multifuncional

Saiba mais

Alternativas

Comparar

Mi4biz

End-to-end omnichannel customer experience management

Saiba mais

Alternativas

Comparar

HappyFox Chat

Premium live chat software

Saiba mais

Alternativas

Comparar

eCustomerService

Cloud customer service software to create happy customers

Saiba mais

Alternativas

Comparar

Bold360

AI-powered customer engagement platform

Saiba mais

Alternativas

Comparar

Supportbench

All-in-one technical & customer support ticketing system

Saiba mais

Alternativas

Comparar

SmartSupport

Internal & external knowledge base and forum management platform

Saiba mais

Alternativas

Comparar

InfoServ

Integrated Call Center, Help Desk, and CRM software system

Saiba mais

Alternativas

Comparar

Answerbase

Meet your customers’ and company's information needs

Saiba mais

Alternativas

Comparar

C2 ATOM

All-in-one service desk software

Saiba mais

Alternativas

Comparar

SupportBee

Customer support help desk software

Saiba mais

Alternativas

Comparar

Freshcaller

Central de atendimento na nuvem para suporte ao cliente e vendas

Saiba mais

Alternativas

Comparar

TrueDialog

Enterprise-Grade SMS Text Messaging Platform with SMS API

Saiba mais

Alternativas

Comparar

Solvemate

Agentes virtuais de atendimento ao cliente alimentados por aprendizado de máquina

Saiba mais

Alternativas

Comparar

Conversocial

The Digital Care Platform for Social Messaging.

Saiba mais

Alternativas

Comparar

ServiceMobility

Connected field service mobility

Saiba mais

Alternativas

Comparar

SupportSync

Product return management & customer service for SMBs

Saiba mais

Alternativas

Comparar

Chatbox

SMS, Facebook Messenger & live chat customer communication

Saiba mais

Alternativas

Comparar

Helprace

All-in-one customer service solution

Saiba mais

Alternativas

Comparar

Re:Desk

Help desk software for eCommerce or multi-vendor stores

Saiba mais

Alternativas

Comparar

Paldesk

Software de bate-papo ao vivo e helpdesk omnicanal

Saiba mais

Alternativas

Comparar

Kapture CRM

Cloud-based CRM solution for businesses of all sizes

Saiba mais

Alternativas

Comparar

VeriShow

Video Chat, Cobrowsing, Screen sharing, Certified signature

Saiba mais

Alternativas

Comparar

Sistemas de Suporte ao Cliente

Categorias

Modelo de preços

Dispositivos compatíveis

Avaliação média dos usuários

Tipos de organizações

Regiões atendidas