Aqui está nossa lista de aplicativos para Sistemas de Suporte ao Cliente. Use os filtros para restringir os resultados e encontrar exatamente o que você está procurando.

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O LiveAgent é uma solução de suporte técnico baseada na Internet, que permite o gerenciamento de tíquetes de suporte em vários canais, incluindo telefone, bate-papo ao vivo e mídias sociais. Comece com um teste grátis de 14 dias, sem necessidade de cartão de crédito, nem contratos. Leia mais sobre o LiveAgent
O Tidio Chat é um sistema de bate-papo ao vivo baseado na nuvem que integra mensagens de widgets de bate-papo ao vivo, e-mails e Facebook Messenger em uma interface unificada do agente. Leia mais sobre o Tidio
O Zoho Desk ajuda a gerenciar todas as interações com clientes provenientes de vários canais. Automatize a gestão de tíquetes, meça a satisfação e personalize o suporte. Leia mais sobre o Zoho Desk
O Front fornece uma maneira simples para as equipes gerenciarem caixas de entrada de e-mail ([email protected], [email protected], etc.), bate-papo, mídias sociais e mensagens SMS em uma única plataforma colaborativa. Leia mais sobre o Front
O todo.vu é um pacote de produtividade baseado na nuvem com o qual autônomos e pequenas equipes podem gerenciar tarefas, horas e a comunicação com o cliente com eficiência e eficácia. Leia mais sobre o todo.vu
O Froged é um software de comunicação e relacionamento para atendimento ao cliente que ajuda as empresas a melhorar a satisfação do cliente, a integração do cliente e o sucesso do cliente a longo prazo. Leia mais sobre o Froged
Zowie is a set of customer support tools for companies that sell online. The platform offers a free analysis of automation potential, an omnichannel inbox, and various integrations, including Shopify, Magento, Klaviyo, Zapier, and more. Leia mais sobre o Zowie
O Slack é um espaço de trabalho único que conecta os usuários às pessoas e ferramentas com as quais eles trabalham todos os dias, não importa onde estejam ou o que fazem. Leia mais sobre o Slack
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Leia mais sobre o Zendesk
Ajude seus clientes com suporte em tempo real, uma central de ajuda integrada e bots para autoatendimento rápido. Leia mais sobre o Intercom
TeamSupport is a B2B customer support software company for tech-enabled companies in software, hardware, infotech, telecom industries. Leia mais sobre o TeamSupport
Userlike is your chat hub for web, mobile and messaging support. Switch to a better method of customer support. For your customers, support agents, sales reps and managers. Leia mais sobre o Userlike
NICE Cxone delivers the most complete and customer-focused cloud platform for companies to transform their customer experiences. Leia mais sobre o NICE CXone
Birdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place. Leia mais sobre o Birdeye
With Bill.com, get paid up to 2x faster. Accept flat-rate ACH payments, send recurring electronic invoices, and send automatic payment reminders. Leia mais sobre o Bill.com
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch Free! Leia mais sobre o HelpCrunch
Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard! Leia mais sobre o Issuetrak
CloudApp allows you to share images, links, music, videos and files. It provides you with a short link automatically copied to your clipboard that you can use to share your upload with co-workers and friends. Leia mais sobre o CloudApp
Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers. Leia mais sobre o Vivantio
O Kayako é a plataforma unificada de atendimento ao cliente que ajuda empresas a gerenciarem solicitações e conversas com clientes por qualquer canal, oferecerem melhor suporte aos clientes e permanecerem pessoais conforme cresçam. O Kayako unifica conversas por e-mail, redes sociais e bate-papo em tempo real em um só lugar. Leia mais sobre o Kayako
Textline is a plug-and-play text messaging software designed to help businesses securely communicate with clients using various phone numbers. The Health Insurance Portability and Accountability Act (HIPAA)-compliant platform enables healthcare providers to obtain, document, and store patient consent using built-in automation capabilities. Leia mais sobre o Textline
O Tenfold NextGen CTI permite que as empresas aumentem a produtividade, melhorem a experiência do cliente e tomem melhores decisões de negócios com dados úteis. Leia mais sobre o TenFold
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service. Leia mais sobre o Yonyx
ServiceNow Customer Service Management is a cloud-based software designed to help businesses handle and resolve clients' queries through omni-channel communication, work order assignment, case management, and more. With the Playbooks for CSM module, agents can request information to/from clients, create tasks for team members, and visualize the... Leia mais sobre o ServiceNow Customer Service Management
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Leia mais sobre o UJET
O Lucky Orange é um pacote de otimização de conversão tudo-em-um que ajuda os proprietários de sites a identificar desistências no processo de conversão usando mapas de calor dinâmicos, gravações de visitantes, análise de formulários, bate-papo ao vivo e pesquisas. Leia mais sobre o Lucky Orange
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes. Leia mais sobre o Zingtree
Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business. Leia mais sobre o Efficy CRM
Hiver is the world's first Gmail-based helpdesk for customer-facing teams. It helps teams collaborate on shared inboxes like [email protected], [email protected], [email protected] and deliver exceptional customer service. Leia mais sobre o Hiver
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Leia mais sobre o LiveHelpNow
O Sprinklr oferece produtos de gestão de redes sociais para ajudar as marcas a melhorarem sua presença nas redes sociais, aumentando o envolvimento, melhorando a percepção e tornando-se mais estratégicas. É uma plataforma de gestão de experiência social com um conjunto de aplicativos para garantir a consistência da marca entre clientes e funcionári... Leia mais sobre o Sprinklr
PhaseWare's Tracker product suite is the premiere customer service and support software solution for those looking for configurability. Top features include: visual workflows, automated business rules, powerful reporting tools, and performance management tools. Leia mais sobre o Tracker
eDesk’s AI-powered customer service software is designed specifically for eCommerce businesses, to take the complexity out of managing multiple marketplace, webstore and social media support. Leia mais sobre o eDesk
AzureDesk - Only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost. Leia mais sobre o AzureDesk
Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, & Android. Leia mais sobre o Chaport
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. Leia mais sobre o Sharpen
O TOPdesk é um software de gerenciamento de serviços alinhado à Biblioteca de Infraestrutura de Tecnologia da Informação (ITIL na sigla em inglês) com painéis de principais indicadores de desempenho (KPI na sigla em inglês) projetados para Suporte técnico de TI, gerenciamento de instalações e RH para ajudar nas comunicações Leia mais sobre o TOPdesk
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface Leia mais sobre o Gladly
GetFeedback is easy-to-use online survey software designed to improve response rates. Leia mais sobre o GetFeedback
Kommunicate is a live chat software designed to help businesses in the healthcare, eCommerce, education and other sectors build custom AI-based chatbots. Administrators can create NLP-powered support bots to schedule meetings, qualify leads, and support customers. Leia mais sobre o Kommunicate
Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email,... Leia mais sobre o NABD System
Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system. Leia mais sobre o UseResponse
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Leia mais sobre o DeskPRO
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Leia mais sobre o Kustomer
Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat Leia mais sobre o Quiq Messaging
Integre novos clientes e forneça suporte com bate-papo ao vivo fácil de usar, serviço de correspondência, software de criação de base de conhecimento e mensagens automatizadas. Leia mais sobre o User.com
Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal. Leia mais sobre o Cayzu
With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach. Leia mais sobre o Acobot

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