Sistema de Suporte ao Cliente

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ManageEngine SupportCenter Plus 9

Suporte ao cliente baseado na Internet

O SupportCenter Plus é um aplicativo de CRM na Internet e uma ferramenta de suporte ao cliente que permite que as organizações gerenciem tíquetes de clientes, informações de conta e contato e muito mais. Leia mais sobre o ManageEngine SupportCenter Plus

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Genesys PureCloud 78

Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal

O Genesys PureCoud é uma solução de colaboração de funcionários e central de contato na nuvem fácil de usar, rápida de implantar e criada para inovação rápida. Leia mais sobre o Genesys PureCloud

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CloudTalk 32

Cloud-based call center software for sales and support teams

CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Leia mais sobre o CloudTalk

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Zendesk 2104

Cloud customer service software

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is... Leia mais sobre o Zendesk

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Freshdesk 1721

Solução de software de suporte ao cliente e helpdesk on-line

O Freshdesk é um software de suporte ao cliente multicanal baseado em SaaS (software como serviço) para empresas de todos os tamanhos, com gamificação e automação e é gratuito para até três agentes.

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Zoho Desk 1556

Industry's first context-aware Helpdesk Software

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers.

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ConnectWise Control 1502

Remote Support, Remote Meeting & Remote Access Software

Anytime, anywhere remote support from ConnectWise Control lets you remotely control devices and help your customers whether they’re around the corner or around the world.

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LiveChat 834

Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk

LiveChat: Adorado no mundo todo! Usado por mais de 24.000 empresas! Dando respostas às perguntas dos clientes imediatamente. Esse software premium de bate-papo ao vivo e helpdesk transforma equipes de suporte em estrelas do atendimento ao cliente! Experimente já!

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TeamSupport 715

B2B Customer Support Software

TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships.

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LiveAgent 687

O ótimo atendimento ao cliente começa com o melhor software de helpdesk.

O LiveAgent é uma solução de helpdesk baseada na Internet, que permite o gerenciamento de tíquetes de suporte em vários canais, incluindo telefone, bate-papo ao vivo e mídias sociais.

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Userlike Live Chat 591

Help your customers when it matters, where it matters.

Userlike is live chat software for website and mobile messenger support. Help your customers via a chat window on your site or your customers' messenger apps.

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Intercom 557

Customer messaging platform for sales, marketing and support

Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email

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Salesforce Service Cloud 435

Customer service & support software

Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.

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Bitrix24 351

100% free CRM, collaboration and communication tool suite

Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide.

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Five9 342

Cloud contact and call center software

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more

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Agile CRM 324

CRM de vendas e marketing para empresas em crescimento

O Agile CRM combina poderosos recursos de automação, telefonia, Internet, dispositivo móvel, e-mail, agendamento e sociais para gerenciar com eficácia toda a jornada do cliente.

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Jira Service Desk 225

Simple service desk built on Jira

Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user...

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Salesforce Essentials 176

CRM for small business

Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more

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Issuetrak 150

Issue tracking software for help desk and customer service

100% web-based issue tracking software that automatically assigns new issues based on your preferences and SLA's, and accessed via web browser or mobile device.

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Kayako 149

Unified customer service platform

Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place.

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Tenfold 148

Have better customer conversations

Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

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Help Scout 145

Web-based help desk designed for better customer experience

Help Scout is customer service & help desk software for companies of all sizes. Users can work seamlessly across departments, or manage several products/brands from a single account. Features include workflows, an automation based system, and collaboration tools.

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Bookafy 120

Free online appointment booking software

Bookafy automates scheduling, reminders and integrates with existing apps, while allowing clients to book, reschedule, and cancel appointments automatically

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NICE inContact 115

Cloud Contact Center Software

NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations.

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Avochato 114

SMS messaging for sales, support & operations teams

Avochato is an SMS/text messaging solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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Front 103

Software de gestão de e-mail e caixa de entrada compartilhada para equipes

O Front fornece uma maneira simples para as equipes gerenciarem caixas de entrada de e-mail ([email protected], [email protected], etc.), bate-papo, mídias sociais e mensagens SMS em uma única plataforma colaborativa.

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SuperOffice CRM 98

CRM software for sales, marketing & customer service teams

SuperOffice CRM is a Customer Relationship Management (CRM) software which helps sales, marketing & customer service teams find, capture & retain customers., SuperOffice CRM includes company, contact, document & activity management features, plus integrations with Microsoft Office & G-Suite.

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Zingtree 91

Build your own question & answer style troubleshooters

Zingtree is a toolkit that enables the creation of troubleshooters, agent scripts and interactive decision trees, perfect for customer support & contact centers

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Yonyx 87

Decision tree driven Interactive guides for customer service

Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system. Yonyx guides help improve CSAT & First Call Resolution, while reducing average handle time & deflecting calls

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Smartsupp Live Chat 81

Smartsupp is Free Live Chat with visitor recording

Smartsupp Live chat enables you to start a personal conversation with your website visitors and turn them into happy customers. Your customers are on your website right now. Chat with them and look what they do.

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bpm'online studio 74

Plataforma inteligente para gestão de processos empresariais

O Bpm'online studio é a poderosa aliança de BPM (gestão de processos empresariais) e tecnologias de gestão de casos para gerenciar, otimizar e monitorar com eficiência os processos de negócios enquanto automatiza operações demoradas.

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Tidio 73

Communicator for businesses. live chat, messenger and email

Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

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HappyFox 73

Helpdesk, customer support software

HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox...

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LiveHelpNow 68

Help desk and live chat solution for customer service

LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

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Tracker 65

Customer Service and Support Management Software

PhaseWare's Tracker product suite is the premiere customer service and support software solution for those looking for configurability. Top features include: visual workflows, automated business rules, powerful reporting tools, and performance management tools. The Self Service Center, PhaseWare's customer self-service web portal, will enable...

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Whatfix 57

Accelerate Digital Adoption

Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives digital adoption and user enablement to enhance productivity and engagement.

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3CLogic 49

Contact Center Solutions for Customer Experience Excellence

3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses.

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Logicbox 49

Custom-built business management software.

Custom business management software that simplifies. One simple system to incorporate all facets of your workflows, from account management to invoicing to payment processing. Best of all, because Logicbox builds a system specifically for you, choose only the modules you need, with no bloatware.

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FluentStream 48

A cloud-based business phone service

FluentStream Technologies provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations.

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UJET 47

Customer interaction & support platform with CRM integration

UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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Crisp 47

Solução multicanal completa para suporte, vendas e marketing

A Crisp é uma plataforma multicanal para clientes que interage com os clientes por meio de bate-papo ao vivo, e-mail, mensageiro, Twitter e & amp; SMS e outras ferramentas como campanhas de gotejamento, base de conhecimento ou até chatbots.

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Sharpen 46

Cloud-native Contact Center Platform

A leading cloud native contact center that serves more than 1,000 companies across the globe.

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Shelf 45

Knowing Made Easy

Shelf is an Intelligent knowledge management platform for contact centers and help desks that makes finding, maintaining and updating critical knowledge easy

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AzureDesk 43

Help desk software for SMBs

AzureDesk - Only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost.

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WalkMe 42

Transform the User Experience

WalkMe™ pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.

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xSellco Helpdesk 41

The only purpose built e‑commerce help desk

The only purpose built e‑commerce help desk. xSellco centralizes your customer queries and order details from every sales channel into one connected dashboard.

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NABD System 38

Omnichannel Customer support & Help Desk software-FREE PLAN

Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email,...

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Heymarket 37

Business text messaging for teams

Heymarket provides business text messaging for marketing, sales, support & operations teams, with shared inboxes, mobile apps, message templates, and more

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Cayzu 31

Help desk ticket & customer service software

Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

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ForceManager 31

The leading mobile CRM for field sales management

ForceManager is the tool of choice for sales directors that are dedicated to improving the productivity of their teams. The success of the app is down to its 100% mobile first design, user-friendly interface, and high adoption rate (three times that of traditional CRMs).

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Teckst 30

Customer service texting platform

Teckst is a cloud-based SMS and texting marketing solution for contact centers and customer service companies with a range of features including Facebook Messenger and WeChat connectivity, SMS/MMS, active ticket status tracking, desktop and audio notifications, single sign-on, and more

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VidGrid 28

Video's Most Interactive Platform

VidGrid is Video's Most Interactive Platform.

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Helpshift 27

Scalable customer care via web & mobile apps

Helpshift is an in-app customer engagement and web-based customer support platform that enables mobile apps to improve customer experience, drive higher ratings, reduce churn and increase retention. The suite includes full ticketing system, native FAQs, in-app chat, push campaigns & more.

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Vision Helpdesk 27

Helpdesk, helpdesk para várias empresas e central de serviços ITSM/ITIL

Há três produtos para gerenciar o suporte ao cliente de empresas de todos os tamanhos. 1) Software de helpdesk para vários canais 2) Helpdesk por satélite (para várias empresas) 3) Software de central de serviços (certificação PINKVerify, compatível com ITIL/ITSM)

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Agiloft 26

Helpdesk solution

Agiloft supports out-of-the box solutions for customer support, internal helpdesk, contract management, workflow & BPM, ITL & ITSM, change management, & more

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Deskpro 26

Customer service software you can depend on

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom...

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CallPage 26

Website button & pop-up widget for automated call backs

CallPage helps convert web-visitors into sales calls by providing immediate responses from company reps through a customizable button and widget

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Magentrix Communities 23

Partner (PRM), Customer and Employee Communities

Magentrix communities extend Salesforce CRM for channel partners (PRM), customers and employees to communicate, engage and collaborate.

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Kustomer 21

Intelligent CRM for Customer Service

Kustomer is the next-generation customer management platform that empower agents to build personalized customer experiences.

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Iridize 20

Enterprise grade product training and user onboarding

Iridize is a powerful platform for creating interactive product guides and walkthroughs for employee training and web users.

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KOOKOO CloudAgent 19

Inbound, outbound & blended cloud contact center

Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more.

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Vocalcom 19

Omnichannel Cloud Contact Center Solutions

The Vocalcom Cloud contact center has literally changed the way companies interact with their customers, simply by making world-class technology accessible to any company regardless of size, location, budget or IT expertise. Whether your business requires inbound, advanced outbound capabilities, or full multichannel customer service solution, we...

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Acquire 18

Multi-channel Customer Communication Platform

Tagove is a live chat software which includes voice calling, one-way and two-way video chat, screen sharing, and co-browsing

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ClickDesk 18

Live chat for customer support

ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

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Wix Answers 18

Online help desk & customer support software built by Wix

Wix Answers is a free to use customer support platform, providing businesses with a knowledge base, built-in call center, multi-channel ticketing system, & more

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Casengo 17

Customer Support Software for Live Chat, Email and Twitter

Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk!

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HarmonyPSA 17

A última geração de automação de serviços profissionais.

O HarmonyPSA é compatível com todo o ciclo de vida do negócio, desde a geração de leads até a renovação de contratos. Ele foi projetado e construído especificamente para empresas de software e serviços, automatizando funções de negócios em uma única plataforma disponível a partir da nuvem em qualquer dispositivo. Obtenha informações valiosas Com...

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User 17

The engine of growth.

User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place.

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Dixa 17

Plataforma de atendimento ao cliente multifuncional

O Dixa é uma plataforma de atendimento ao cliente baseada em nuvem que combina bate-papo, e-mail, mensagem e chamadas em uma única interface, com supervisão em tempo real, CRM integrado e muito mais.

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Mi4biz 17

End-to-end omnichannel customer experience management

Mi4biz is a cloud-based, end-to-end issue management solution which offers omni-channel communication, escalation, automated workflows & advanced reporting capabilities. The platform allows users to create issue-specific workflows, assign tasks, track performance, identify route causes, and more.

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HappyFox Chat 15

Premium live chat software

HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience

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eCustomerService 14

Cloud customer service software to create happy customers

eCustomerService by Giva is a cloud-based customer service solution for businesses of all sizes. The HIPAA-compliant software features a real-time dashboard with colorful charts and metrics. Highly customizable, but easy to quickly deploy, Giva helps increase customer satisfaction and retention.

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Supportbench 13

All-in-one technical & customer support ticketing system

Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more

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SmartSupport 12

Internal & external knowledge base and forum management platform

SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give...

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Answerbase 11

Meet your customers’ and company's information needs

Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse relevant content and articles to meet their demand for information about your products and services.

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InfoServ 11

Integrated Call Center, Help Desk, and CRM software system

InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.

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C2 ATOM 11

All-in-one service desk software

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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HelpOnClick Live Chat Software 10

Live Chat Software and Virtual agent for SMBs

HelpOnClick Live Chat software helps website owners increase sales and improve customer service providing timely online help to their customers.

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SupportBee 10

Customer support help desk software

SupportBee is a customer support and help desk ticketing software that helps multiple teams to collaborate on providing efficient support. The app allows all of your support reps to manage their cases collectively and with no per agent pricing, the app is fully scalable. SupportBee mimics your email with the ability to collect and correlate all...

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SolarWinds Take Control 10

Solução de acesso remoto colaborativo

O Solarwinds Take Control (antigo SolarWinds MSP Anywhere) é um software de controle remoto baseado na Internet para empresas de serviços de TI que precisam resolver problemas dos clientes com rapidez.

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TrueDialog 10

Enterprise-Grade SMS Text Messaging Platform with SMS API

TrueDialog is an enterprise-grade SMS texting solution built for big business, made easy for small business. Mass Texting & 2-Way dialog at scale. Extensive features at half the price of competitors. SMS integrations with Salesforce, MS Dynamics, Oracle, Marketo, Hubspot, others. Robust SMS API.

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Freshcaller 9

Central de atendimento na nuvem para suporte ao cliente e vendas

O Freshcaller é um sistema telefônico global e uma central de atendimento na nuvem para todos os tipos de empresas, que ajuda a melhorar o relacionamento com o cliente e a colaboração com equipes internas.

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Solvemate 9

Agentes virtuais de atendimento ao cliente alimentados por aprendizado de máquina

O Solvemate permite que sua organização de atendimento ao cliente resolva solicitações comuns, instantaneamente e em grande escala.

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Conversocial 8

The Digital Care Platform for Social Messaging.

Conversocial is a leading customer engagement platform for today’s digital customer. Delivering a unified approach to a new generation of customer care, Conversocial enables hundreds of global brands including Google, Tesco and Hertz to ensure they are supporting in-the-moment resolution, at scale,

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ServiceMobility 7

Connected field service mobility

ServiceMobility is a cross-platform mobile application enabling field service technicians to maximize their efficiency with on-site process mobilization

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inSided 7

Online customer self-service solutions for B2B-Software

inSided is a highly configurable, full SaaS self-service solution that helps you scale support, enable customer success and increase product adoption by leveraging the power of your own community - or expert users.

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SupportSync 7

Product return management & customer service for SMBs

SupportSync is a product return mangement and customer service solution designed for SMBs who provide products that require return services.

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Helprace 6

All-in-one customer service solution

Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application

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Dezide 6

Interactive Troubleshooting Guides

A technical interactive troubleshooting guide platform that transforms how companies reduce troubleshooting time, fixes issues on the first visit, transfers skills and reduce training time of new employees.

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Re:Desk 6

Help desk software for eCommerce or multi-vendor stores

Re:Desk is an online web based customer support software & ticketing system for small and medium business companies and eCommerce or multi-vendor stores

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Paldesk 6

Software de bate-papo ao vivo e helpdesk omnicanal

O Paldesk é uma solução de helpdesk de bate-papo ao vivo e omnicanal para equipes de atendimento ao cliente e vendas, que permite aos usuários acompanhar e gerenciar interações com clientes a partir de um painel central. Um widget do Paldesk pode ser incorporado ao site da empresa para fornecer suporte on-line e instantâneo aos clientes.

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Kapture CRM 6

Cloud-based CRM solution for businesses of all sizes

Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer service, marketing and collections processes. The platform enables users to manage pre-sale activities from a centralized location.

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VeriShow 5

Video Chat, Cobrowsing, Screen sharing, Certified signature

Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too.

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Toonimo 4

Audio-Visual Guidance to your Website

Toonimo humanizes the web user experience with engaging digital walkthroughs. The SaaS platform enables organizations to add an overlay of human voice and customized graphical coach marks that engages visitors, showcases key offers and guides users through website funnels. Toonimo offers a comprehensive analytics dashboard in order to track user...

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FuseDesk 4

Help Desk, Messaging & Ticketing Add-On for Keap/Infusionoft

FuseDesk is the Help Desk, Messaging, and Support Ticketing System for Your Keap or Infusionsoft App! FuseDesk was built specifically for and deeply integrates Keap/Infusionsoft allowing your team to easily handle sales and support by email, live chat, phone, and message, and more!

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contactSPACE 4

Intuitive cloud contact center software solution

contactSPACE is a cloud contact centre software solution offering tools for multichannel communication, campaign creation, performance monitoring, efficient dialling, and more.

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Jobi 4

Mobile field service management solution

Jobi is a mobile field service management platform which enables HVAC, plumbing & electrical professions to control service calls, dispatch & scheduling easily

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Gluru AI 4

Customer experience management with AI and machine learning

MIND is a customer experience management solution striving to create a conversational mind for business knowledge by using AI and machine learning

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TinyTake 4

Screen capture & video recording software

TinyTake from MangoApps is a screen capture & video recording tool for Microsoft Windows & Mac, with annotations, commenting, online sharing, and YouTube upload

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uptain 4

Abandonded shopping cart recovery for eCommerce

uptain is an abandoned shopping cart recovery solution for eCommerce which helps businesses engage and retain customers in online shops using smart exit-intent popups and personalized emails. uptain offers a number of plugins with Magento, Wordpress, Shopware, and more.

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ThoughtBuzz 3

Social Media monitoring and analytics

ThoughtBuzz is a social media monitoring and analytics software that measures the success of your social media campaigns and content audits. ThoughtBuzz lets you identify social media key influencers based on engagement and provides a full spectrum analysis.

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CustomerWise 3

Customer support and business process management

Sales and customer support management platform designed for B2B technology companies, with integrated service ticket management, customer self-service, and more

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PlayVox 3

Quality assurance software for customer service agents

PlayVox QA software helps companies to monitor & improve customer service interactions across multiple channels including chat, phone, email & social media

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Chatlio 3

Live online customer chat through Slack

Chatlio is a live chat and customer engagement solution harnessing existing technology via Slack integration, adding an embeddable widget to a website or blog

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MyTalk 3

Online community builder for businesses, schools & sports

MyTalk is an online community builder for businesses of all types to provide support and build relationships with their customers. Businesses can utilize the cloud-based MyTalk platform to raise brand awareness, build a community, answer FAQs, optimize their SEO, gather feedback, and more.

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Logicalware 2

Customer communication management

Logicalware is the UK-based software developer of a cloud-hosted customer service support solution for the efficient management of inbound Email, Social media and live Chat enquiries. MailManager is easy to set up and ensures that your customers’ enquiries are automatically distributed to the right people, enabling them to respond quickly,...

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InGenius 2

Call center CRM-integrated software

InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs.

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Vivocha 2

Meet Your Customer Online

Recent winner of the 2016 WebRTC product of the year, Vivocha.com is a cloud service that enables businesses to seamlessly communicate with prospects and customers right on the website or Mobile App, using any combination of Video, Voice, Chat, and collaboration tools like assisted browsing, form & document sharing.

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Callmaker 2

Automatic callbacks for website visitors within 25 seconds

Callmaker provides companies with call ordering widgets and automatically calls website visitors within 25 seconds of their phone number being submitted

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Balto 2

Call center phone coaching for sales & customer service reps

Balto is a call center software solution that integrates with existing web-based telephony systems, using artificial intelligence to monitor calls and interpret phone conversations in order to provide sales or service reps with prompts for the best things to say at high impact points during the call

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SpiceCSM 1

Integration Platform as a Service for contact centers

SpiceCSM is a web based on-demand platform for increasing the efficiency of your contact center agents. Designed as a "point solution," SpiceCSM Guided Services turn your agents into subject matter experts, without additional training. With a unique blend of decision tree technology, data collection, and easy to use creation tools, your contact...

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UserEcho 1

Interactive customer support & feedback community

UserEcho provides an interactive platform through which businesses can engage with customers to provide support, capture ideas, gain feedback & improve services

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Brand Embassy 1

Social Customer Service Software

Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email and AI-powered chatbot service at scale. We are implementation partner for popular channels like WhatsApp or Apple Business Chat.

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SatisMeter 1

In-app feedback platform for collecting NPS data

SatisMeter is an in-app feedback solution that collects NPS data based on distinc usage patterns from web and mobile apps, as well as email

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Message Mate 1

Secure texting solution for business websites

Message Mate - by Owner Listens - is a simple, mobile-friendly solution for e-commerce websites allowing customers to safely text with businesses with one tap

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Xperience 1

Cloud-based contact center solution

Altitude Xperience is a cloud-based contact center solution that provides real-time analytics support to campaign managers

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Slaask 1

Customer service app for Slack users

Slaask is a customer service app for Slack, bringing all team & customer communication from multiple channels together in one place, for SMBs & large businesses

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Chat Outsource 1

Live chat solution providing professional chat agents

Chat Outsource is live chat software which offers trained chat agents to businesses looking for outsourced ‘lead based’ chat support

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Dimelo 1

Ferramenta de gestão unificada para conversas de atendimento ao cliente

A Dimelo é mais adequada para empresas com um mínimo de 100 funcionários. A Dimelo, uma empresa da RingCentral, é uma plataforma unificada para que as equipes de atendimento ao cliente gerenciem todos os canais e conversas digitais de atendimento ao cliente, incluindo e-mails, redes sociais, bate-papo e dispositivos móveis, por meio de uma única...

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SimpleFeedback

Cloud-based customer engagement application

SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app. With SimpleFeedback you can receive suggestions, bug reports,...

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Tender Support

Customer support software

Tender Support is a customer support app that provides a forum for our customers to engage with your support reps, leave feedback and discuss common issues. Power users can subscribe to more advanced support by subscribing to specific categories and new discussions. Tender Support app gives your agents a platform to share resources with customers...

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Ottspott

Phone platform for G Suite and Slack

Ottspott lets you, in a few minutes, to set up a business telephony for your Sales / Support teams. You can choose your numbers in more than 40 countries (and 9000 cities) or decide to port them and connect them to your business applications (Pipedrive, Intercom, Salesforce, Zendesk ...)

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ePowerCenter

Cloud-based CRM software for contact center agents

ePowerCenter is a cloud-based CRM software that provides contact center agents with a unified view of customer information and helps to quickly resolve issues

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TechSee

Intelligent visual customer support solution

TechSee is an intelligent visual support solution which provides SMBs & enterprises with a platform to assess, diagnose and resolve technical issues remotely

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Requuest

Customizable IT support solution

Requuest is a SaaS service desk solution offering tools for ticketing, service catalog & knowledge base creation, SLA management, client self-service, and more

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Cingo

Omni-channel customer service platform

Cingo is an omni-channel customer service platform designed to help companies provide seamless customer support with live chat, email & video & VoIP calling

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Gladly

Cloud-based customer service platform for B2C companies

Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface

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Agent.ai

Artificial Intelligence Customer Service

Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot

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Akio

Multi-channel customer interaction management platform

Akio.CX is unified multi-channel customer interaction tool designed to facilitate web, voice, written & mobile exchanges between customers & customer service teams

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ShowHows

Online how-to guides & tutorials for business

ShowHows is a web-based platform which lets businesses create web-based, embeddable how-to and tutorial guides for customer support and content marketing

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Mr Wolf

Customer support automation with machine learning & NLP

Mr Wolf is a customer support automation system with machine learning and NLP (neuro-linguistic programming) technology which supports the automation of business processes such as customer service, sales, accounting, finance, logistics, or IT

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ConfirmKit

User research platform for teams and product people

ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their product

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HelpDesk

Ticketing software for effortless customer support

HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction.

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Messenger Communication Platform

Customer engagement platform with notification system

The Messenger Communication Platform is a web-based customer communications solution for businesses of all sizes that allows customer service teams to interact with their customers through integrated chat systems such as Facebook Messenger, WhatsApp, Apple Business Chat, Viber, and Telegram

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OBI Engage

Social media management for customer service & engagement

OBI Engage is a cloud-based solution, which helps businesses automate processes related to customer support and social media management across digital channels to increase customer engagement. It lets users monitor social mentions across the web & take action to improve brand loyalty.

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ManageEngine SupportCenter Plus

Suporte ao cliente baseado na Internet

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Genesys PureCloud

Central de atendimento na nuvem otimizada para dispositivo móvel e com roteamento multicanal

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CloudTalk

Cloud-based call center software for sales and support teams

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Zendesk

2104

Cloud customer service software

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Freshdesk

1721

Solução de software de suporte ao cliente e helpdesk on-line

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Zoho Desk

1556

Industry's first context-aware Helpdesk Software

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ConnectWise Control

1502

Remote Support, Remote Meeting & Remote Access Software

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LiveChat

834

Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk

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TeamSupport

715

B2B Customer Support Software

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LiveAgent

687

O ótimo atendimento ao cliente começa com o melhor software de helpdesk.

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Userlike Live Chat

591

Help your customers when it matters, where it matters.

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Intercom

557

Customer messaging platform for sales, marketing and support

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Salesforce Service Cloud

435

Customer service & support software

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Bitrix24

351

100% free CRM, collaboration and communication tool suite

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Five9

342

Cloud contact and call center software

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Agile CRM

324

CRM de vendas e marketing para empresas em crescimento

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Jira Service Desk

225

Simple service desk built on Jira

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Salesforce Essentials

176

CRM for small business

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Issuetrak

150

Issue tracking software for help desk and customer service

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Kayako

149

Unified customer service platform

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Tenfold

148

Have better customer conversations

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Help Scout

145

Web-based help desk designed for better customer experience

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Bookafy

120

Free online appointment booking software

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NICE inContact

115

Cloud Contact Center Software

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Avochato

114

SMS messaging for sales, support & operations teams

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Front

103

Software de gestão de e-mail e caixa de entrada compartilhada para equipes

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SuperOffice CRM

CRM software for sales, marketing & customer service teams

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Zingtree

Build your own question & answer style troubleshooters

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Yonyx

Decision tree driven Interactive guides for customer service

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Smartsupp Live Chat

Smartsupp is Free Live Chat with visitor recording

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bpm'online studio

Plataforma inteligente para gestão de processos empresariais

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Tidio

Communicator for businesses. live chat, messenger and email

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HappyFox

Helpdesk, customer support software

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LiveHelpNow

Help desk and live chat solution for customer service

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Tracker

Customer Service and Support Management Software

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Whatfix

Accelerate Digital Adoption

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3CLogic

Contact Center Solutions for Customer Experience Excellence

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Logicbox

Custom-built business management software.

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FluentStream

A cloud-based business phone service

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UJET

Customer interaction & support platform with CRM integration

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Crisp

Solução multicanal completa para suporte, vendas e marketing

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Sharpen

Cloud-native Contact Center Platform

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Shelf

Knowing Made Easy

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AzureDesk

Help desk software for SMBs

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WalkMe

Transform the User Experience

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xSellco Helpdesk

The only purpose built e‑commerce help desk

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NABD System

Omnichannel Customer support & Help Desk software-FREE PLAN

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Heymarket

Business text messaging for teams

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Cayzu

Help desk ticket & customer service software

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ForceManager

The leading mobile CRM for field sales management

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Teckst

Customer service texting platform

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VidGrid

Video's Most Interactive Platform

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Helpshift

Scalable customer care via web & mobile apps

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Vision Helpdesk

Helpdesk, helpdesk para várias empresas e central de serviços ITSM/ITIL

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Agiloft

Helpdesk solution

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Deskpro

Customer service software you can depend on

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CallPage

Website button & pop-up widget for automated call backs

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Magentrix Communities

Partner (PRM), Customer and Employee Communities

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Kustomer

Intelligent CRM for Customer Service

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Iridize

Enterprise grade product training and user onboarding

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KOOKOO CloudAgent

Inbound, outbound & blended cloud contact center

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Vocalcom

Omnichannel Cloud Contact Center Solutions

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Acquire

Multi-channel Customer Communication Platform

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ClickDesk

Live chat for customer support

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Wix Answers

Online help desk & customer support software built by Wix

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Casengo

Customer Support Software for Live Chat, Email and Twitter

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HarmonyPSA

A última geração de automação de serviços profissionais.

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User

The engine of growth.

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Dixa

Plataforma de atendimento ao cliente multifuncional

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Mi4biz

End-to-end omnichannel customer experience management

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HappyFox Chat

Premium live chat software

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eCustomerService

Cloud customer service software to create happy customers

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Supportbench

All-in-one technical & customer support ticketing system

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SmartSupport

Internal & external knowledge base and forum management platform

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Answerbase

Meet your customers’ and company's information needs

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InfoServ

Integrated Call Center, Help Desk, and CRM software system

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C2 ATOM

All-in-one service desk software

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HelpOnClick Live Chat Software

Live Chat Software and Virtual agent for SMBs

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SupportBee

Customer support help desk software

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SolarWinds Take Control

Solução de acesso remoto colaborativo

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TrueDialog

Enterprise-Grade SMS Text Messaging Platform with SMS API

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Freshcaller

Central de atendimento na nuvem para suporte ao cliente e vendas

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Solvemate

Agentes virtuais de atendimento ao cliente alimentados por aprendizado de máquina

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Conversocial

The Digital Care Platform for Social Messaging.

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ServiceMobility

Connected field service mobility

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inSided

Online customer self-service solutions for B2B-Software

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SupportSync

Product return management & customer service for SMBs

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Helprace

All-in-one customer service solution

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Dezide

Interactive Troubleshooting Guides

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Re:Desk

Help desk software for eCommerce or multi-vendor stores

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Paldesk

Software de bate-papo ao vivo e helpdesk omnicanal

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Kapture CRM

Cloud-based CRM solution for businesses of all sizes

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VeriShow

Video Chat, Cobrowsing, Screen sharing, Certified signature

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Toonimo

Audio-Visual Guidance to your Website

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FuseDesk

Help Desk, Messaging & Ticketing Add-On for Keap/Infusionoft

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contactSPACE

Intuitive cloud contact center software solution

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Jobi

Mobile field service management solution

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Gluru AI

Customer experience management with AI and machine learning

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TinyTake

Screen capture & video recording software

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uptain

Abandonded shopping cart recovery for eCommerce

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ThoughtBuzz

Social Media monitoring and analytics

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CustomerWise

Customer support and business process management

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PlayVox

Quality assurance software for customer service agents

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Chatlio

Live online customer chat through Slack

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MyTalk

Online community builder for businesses, schools & sports

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Logicalware

Customer communication management

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InGenius

Call center CRM-integrated software

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Vivocha

Meet Your Customer Online

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Callmaker

Automatic callbacks for website visitors within 25 seconds

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Balto

Call center phone coaching for sales & customer service reps

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SpiceCSM

Integration Platform as a Service for contact centers

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UserEcho

Interactive customer support & feedback community

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Brand Embassy

Social Customer Service Software

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SatisMeter

In-app feedback platform for collecting NPS data

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Message Mate

Secure texting solution for business websites

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Xperience

Cloud-based contact center solution

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Slaask

Customer service app for Slack users

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Chat Outsource

Live chat solution providing professional chat agents

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Dimelo

Ferramenta de gestão unificada para conversas de atendimento ao cliente

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SimpleFeedback

Cloud-based customer engagement application

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Tender Support

Customer support software

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Ottspott

Phone platform for G Suite and Slack

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ePowerCenter

Cloud-based CRM software for contact center agents

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TechSee

Intelligent visual customer support solution

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Requuest

Customizable IT support solution

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Cingo

Omni-channel customer service platform

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Gladly

Cloud-based customer service platform for B2C companies

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Agent.ai

Artificial Intelligence Customer Service

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Akio

Multi-channel customer interaction management platform

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ShowHows

Online how-to guides & tutorials for business

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Mr Wolf

Customer support automation with machine learning & NLP

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ConfirmKit

User research platform for teams and product people

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HelpDesk

Ticketing software for effortless customer support

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Messenger Communication Platform

Customer engagement platform with notification system

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OBI Engage

Social media management for customer service & engagement

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Sistema de Suporte ao Cliente

Categorias

Modelo de preços

Dispositivos compatíveis

Avaliação média dos usuários

Tipos de organizações

Regiões atendidas