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Sistemas de Suporte ao Cliente

Aqui está nossa lista de aplicativos para Sistemas de Suporte ao Cliente. Use os filtros para restringir os resultados e encontrar exatamente o que você está procurando.

108 opções de software

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Sprinklr

Gestão de redes sociais, análise e planejamento estratégico.

O Sprinklr oferece produtos de gestão de redes sociais para ajudar as marcas a melhorarem sua presença nas redes sociais, aumentando o envolvimento, melhorando a percepção e tornando-se mais estratégicas. É uma plataforma de gestão de experiência social com um conjunto de aplicativos para garantir a consistência da marca entre clientes e funcionári... Leia mais sobre o Sprinklr

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Zoho Desk

O primeiro software de helpdesk sensível a contexto do setor

O Zoho Desk ajuda a gerenciar todas as interações com clientes provenientes de vários canais. Automatize a gestão de tíquetes, meça a satisfação e personalize o suporte. Leia mais sobre o Zoho Desk

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todo.vu

Pacote de produtividade para autônomos e pequenas e médias empresas

O todo.vu é um pacote de produtividade baseado na nuvem com o qual autônomos e pequenas equipes podem gerenciar tarefas, horas e a comunicação com o cliente com eficiência e eficácia. Leia mais sobre o todo.vu

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Slack

Um único local para comunicação e fluxo de trabalho da equipe

O Slack é um espaço de trabalho único que conecta os usuários às pessoas e ferramentas com as quais eles trabalham todos os dias, não importa onde estejam ou o que fazem. Leia mais sobre o Slack

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TeamSupport

B2B Customer Support Software

TeamSupport is a B2B customer support software company for tech-enabled companies in software, hardware, infotech, telecom industries. Leia mais sobre o TeamSupport

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Intercom

Mensageiro comercial para relacionamentos com clientes.

Ajude seus clientes com suporte em tempo real, uma central de ajuda integrada e bots para autoatendimento rápido. Leia mais sobre o Intercom

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Userlike

Live chat and customer messaging for businesses of all sizes

Userlike is your chat hub for web, mobile and messaging support. Switch to a better method of customer support. For your customers, support agents, sales reps and managers. Leia mais sobre o Userlike

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Tidio

Communicator for businesses. live chat, messenger and email

Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface Leia mais sobre o Tidio

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Vivantio

Flexible Software. Focused Service.

Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers. Leia mais sobre o Vivantio

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Kayako

Plataforma unificada de atendimento ao cliente

O Kayako é a plataforma unificada de atendimento ao cliente que ajuda empresas a gerenciarem solicitações e conversas com clientes por qualquer canal, oferecerem melhor suporte aos clientes e permanecerem pessoais conforme cresçam. O Kayako unifica conversas por e-mail, redes sociais e bate-papo em tempo real em um só lugar. Leia mais sobre o Kayako

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Issuetrak

Issue and Ticket tracking software for multiple industries.

Free yourself from tracking your company's issues across spreadsheets and email. Issuetrak allows you to manage everything, from issue creation to resolution to reporting. With multiple hosting options and customized pricing, there's no better time to get on 'trak. Leia mais sobre o Issuetrak

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TenFold

Tenha melhores conversas com os clientes.

O Tenfold NextGen CTI permite que as empresas aumentem a produtividade, melhorem a experiência do cliente e tomem melhores decisões de negócios com dados úteis. Leia mais sobre o TenFold

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Bookafy

Software gratuito de agendamento de compromissos online

Agendamento fácil de horários de suporte ao cliente. Leia mais sobre o Bookafy

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Textline

Cloud-based plug-and-play text messaging software

Textline is a plug-and-play text messaging software designed to help businesses securely communicate with clients using various phone numbers. The Health Insurance Portability and Accountability Act (HIPAA)-compliant platform enables healthcare providers to obtain, document, and store patient consent using built-in automation capabilities. Leia mais sobre o Textline

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Yonyx

Decision tree driven Interactive guides for customer service

Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service. Leia mais sobre o Yonyx

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UJET

Customer interaction & support platform with CRM integration

UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Leia mais sobre o UJET

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Zingtree

Build interactive decision trees that guide your teams.

Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes. Leia mais sobre o Zingtree

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Hiver

Hiver: World's First Gmail-based Customer Service Helpdesk

Hiver is the world's first Gmail-based helpdesk for customer-facing teams. It helps teams collaborate on shared inboxes like [email protected], [email protected], [email protected] and deliver exceptional customer service. Leia mais sobre o Hiver

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Tracker

Customer Service and Support Management Software

PhaseWare's Tracker product suite is the premiere customer service and support software solution for those looking for configurability. Top features include: visual workflows, automated business rules, powerful reporting tools, and performance management tools. Leia mais sobre o Tracker

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Lucky Orange

All-in-one conversion optimization suite for website owners

Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls Leia mais sobre o Lucky Orange

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AzureDesk

Help desk software for SMBs

AzureDesk - Only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost. Leia mais sobre o AzureDesk

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LogicBox

Custom-built business management software.

Live customer support included. Leia mais sobre o LogicBox

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Sharpen

Happy Agents. Happy Customers.

Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. Leia mais sobre o Sharpen

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eDesk

The World's #1 eCommerce Help Desk

Customer support tickets matched with order data from everywhere you sell - unified into a simple system your team will love. Leia mais sobre o eDesk

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NABD System

Omnichannel Customer support & Help Desk software-FREE PLAN

Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email,... Leia mais sobre o NABD System

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DeskPRO

Customer service software you can depend on

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Leia mais sobre o DeskPRO

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Quiq Messaging

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat Leia mais sobre o Quiq Messaging

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UseResponse

All-in-one Customer Support and Feedback Suite

Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system. Leia mais sobre o UseResponse

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User.com

O motor do crescimento. Uma solução completa para dados do usuário.

Integre novos clientes e forneça suporte com bate-papo ao vivo fácil de usar, serviço de correspondência, software de criação de base de conhecimento e mensagens automatizadas. Leia mais sobre o User.com

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Acobot

Self-learning conversational AI for lead nurture on websites

With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach. Leia mais sobre o Acobot

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Teckst

Customer service texting platform

Teckst is a cloud-based SMS and texting marketing solution for contact centers and customer service companies with a range of features including Facebook Messenger and WeChat connectivity, SMS/MMS, active ticket status tracking, desktop and audio notifications, single sign-on, and more Leia mais sobre o Teckst

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ilos

Video's Most Interactive Platform

VidGrid is an interactive video management software designed to help businesses record videos and improve participants' engagement through in-video questions, surveys, polls, and call-to-action. Administrators can monitor users' behavior and organize captured videos in multiple folders. Leia mais sobre o ilos

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Helpshift

Digital customer service platform and ticketing system

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Leia mais sobre o Helpshift

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Freshdesk Contact Center

Central de atendimento na nuvem para suporte ao cliente e vendas

O Freshcaller é um sistema telefônico para suporte ao cliente. A arquitetura baseada na nuvem do Freshcaller reúne recursos como IVR, escalações inteligentes, voicebots e geração de relatórios de desempenho personalizáveis para configurar operações de suporte ao cliente. O Freshcaller oferece números de telefone em mais de 90 países. Leia mais sobre o Freshdesk Contact Center

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C-Desk

Cloud-based help desk software for customer support teams

C-Desk is a cloud-based help desk software that provides businesses with tools to manage service requests and facilitate communication across teams. Administrators can create multiple service categories, assign them to specific employees or departments & receive notifications about overriding SLAs. Leia mais sobre o C-Desk

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SupportBee

Customer support help desk software

SupportBee is simple and usable. There is no learning curve when switching to SupportBee. Our understanding of customer support has evolved over the decade that we have been in business and with it, our customer service. Leia mais sobre o SupportBee

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Magentrix

We make portals. It's not magic. It's Magentrix.

Need to have customers log in and view or update their information? Self-service knowledge base with answers and log tickets? Consume documentation or download updates? Magentrix can help. Leia mais sobre o Magentrix

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Wix Answers

The only platform with all support channels in one place.

Wix Answers is a unified customer support solution that enables making and taking calls from the same tab you use to answer tickets, chat with customers and share knowledge. with custom help widgets you can support customers from anywhere, with a click-away help article, forms or call back request. Leia mais sobre o Wix Answers

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iridize

Enterprise grade product training and user onboarding

Iridize is a powerful platform for creating interactive product guides and walkthroughs for employee training and web users. Leia mais sobre o iridize

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Casengo

Customer Support Software for Live Chat, Email and Twitter

Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk! Leia mais sobre o Casengo

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ClickDesk

Live chat for customer support

ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Leia mais sobre o ClickDesk

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Forumbee

Custom community forum creation tool

Forumbee is a community forum creation tool which enables users to create public, restricted-access, and hidden forums for discussion, Q&As, feedback, and more Leia mais sobre o Forumbee

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HappyFox Chat

Premium live chat software

HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience Leia mais sobre o HappyFox Chat

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Mi4biz

End-to-end omnichannel customer experience management

Mi4biz is a cloud-based, end-to-end issue management solution which offers omni-channel communication, escalation, automated workflows & advanced reporting capabilities. The platform allows users to create issue-specific workflows, assign tasks, track performance, identify route causes, and more. Leia mais sobre o Mi4biz

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Blitzz

Video-powered technical support platform

Blitzz is a video-powered support platform which allows users to visualize customer problems, organize inquiries, collaborate, exchange documents & more. Blitzz is designed for field services such as electronic engineers, insurance providers, medical equipment technicians, IT specialists & more. Leia mais sobre o Blitzz

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Vocalcom

Omnichannel Cloud Contact Center Solutions

The Vocalcom Cloud contact center has changed the way companies interact with customers, by making world-class technology accessible to any company. Its contact center software equips businesses of all sizes with a new view into customer relationships so that agents can deliver personalized service. Leia mais sobre o Vocalcom

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Sparkcentral

Plataforma de atendimento ao cliente para mensagens assíncronas

O Sparkcentral é uma plataforma de SaaS para suporte digital ao cliente: ouça, dê suporte e interaja com seus clientes nos canais que eles gostam. É fácil de usar e se integra a outras plataformas ou softwares externos. Conta com a confiança de clientes como Zappos, Netflix, Air Canada, Slack, etc. Leia mais sobre o Sparkcentral

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Enghouse eKMS

Internal & external knowledge base and forum management

SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. Search engine, internal/external kb moderator tools, workflows, ticketing, custom forms, editor, article templates and snippets, statistics reporting, drafts and much more. Leia mais sobre o Enghouse eKMS

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ManageEngine SupportCenter Plus

Suporte ao cliente baseado na Internet

O SupportCenter Plus combina rastreamento automatizado de solicitações, suporte multicanal, base de conhecimento, autoatendimento, contratos e gestão de contratos de nível de serviço (SLA na sigla em inglês), geração de relatórios, entre outros. Leia mais sobre o ManageEngine SupportCenter Plus

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InfoServ

Integrated Call Center, Help Desk, and CRM software system

InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization. Leia mais sobre o InfoServ

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