Aqui está nossa lista de aplicativos para Sistemas de Suporte ao Cliente. Use os filtros para restringir os resultados e encontrar exatamente o que você está procurando.

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120 opções de software

Sprinklr

4,2 (60)
Gestão de redes sociais, análise e planejamento estratégico.
O Sprinklr oferece produtos de gestão de redes sociais para ajudar as marcas a melhorarem sua presença nas redes sociais, aumentando o envolvimento, melhorando a percepção e tornando-se mais estratégicas. É uma plataforma de gestão de experiência social com um conjunto de aplicativos para garantir a consistência da marca entre clientes e funcionári... Leia mais sobre o Sprinklr
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Zoho Desk

4,5 (1689)
O primeiro software de helpdesk sensível a contexto do setor
O Zoho Desk ajuda a gerenciar todas as interações com clientes provenientes de vários canais. Automatize a gestão de tíquetes, meça a satisfação e personalize o suporte. Leia mais sobre o Zoho Desk
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Tidio

4,8 (221)
Comunicador para empresas, bate-papo ao vivo, messenger e e-mail
O Tidio Chat é um sistema de bate-papo ao vivo baseado na nuvem que integra mensagens de widgets de bate-papo ao vivo, e-mails e Facebook Messenger em uma interface unificada do agente. Leia mais sobre o Tidio
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todo.vu

4,4 (46)
Pacote de produtividade para autônomos e pequenas e médias empresas
O todo.vu é um pacote de produtividade baseado na nuvem com o qual autônomos e pequenas equipes podem gerenciar tarefas, horas e a comunicação com o cliente com eficiência e eficácia. Leia mais sobre o todo.vu
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InfoCision

4,5 (2)
Web-based call center and internal communication software
InfoCision provides digital marketing solutions to companies in various industries and market sectors, helping the firms make informed decisions. Key features include email & queue management, performance metrics, real-time chat, email monitoring, automated routing, collaboration tools, and alerts. Leia mais sobre o InfoCision
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Slack

4,7 (21139)
Um único local para comunicação e fluxo de trabalho da equipe
O Slack é um espaço de trabalho único que conecta os usuários às pessoas e ferramentas com as quais eles trabalham todos os dias, não importa onde estejam ou o que fazem. Leia mais sobre o Slack
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Zendesk

4,4 (2719)
Service-first CRM company that builds support & sales tools
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Leia mais sobre o Zendesk
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TeamSupport

4,5 (800)
B2B Customer Support Software
TeamSupport is a B2B customer support software company for tech-enabled companies in software, hardware, infotech, telecom industries. Leia mais sobre o TeamSupport
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Intercom

4,5 (792)
Mensageiro comercial para relacionamentos com clientes.
Ajude seus clientes com suporte em tempo real, uma central de ajuda integrada e bots para autoatendimento rápido. Leia mais sobre o Intercom
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Userlike

4,6 (633)
Live chat and customer messaging for businesses of all sizes
Userlike is your chat hub for web, mobile and messaging support. Switch to a better method of customer support. For your customers, support agents, sales reps and managers. Leia mais sobre o Userlike
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NICE CXone

4,2 (511)
Cloud Contact Center Software
NICE Cxone delivers the most complete and customer-focused cloud platform for companies to transform their customer experiences. Leia mais sobre o NICE CXone
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HelpCrunch

4,8 (175)
Customer Communication tool for Support, Marketing & Sales
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch Free! Leia mais sobre o HelpCrunch
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Vivantio

4,3 (165)
Flexible Software. Focused Service.
Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers. Leia mais sobre o Vivantio
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Kayako

4,0 (159)
Plataforma unificada de atendimento ao cliente
O Kayako é a plataforma unificada de atendimento ao cliente que ajuda empresas a gerenciarem solicitações e conversas com clientes por qualquer canal, oferecerem melhor suporte aos clientes e permanecerem pessoais conforme cresçam. O Kayako unifica conversas por e-mail, redes sociais e bate-papo em tempo real em um só lugar. Leia mais sobre o Kayako
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Issuetrak

4,5 (157)
Report. Resolve. Relax. It starts with Issuetrak.
Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard! Leia mais sobre o Issuetrak
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TenFold

4,7 (149)
Tenha melhores conversas com os clientes.
O Tenfold NextGen CTI permite que as empresas aumentem a produtividade, melhorem a experiência do cliente e tomem melhores decisões de negócios com dados úteis. Leia mais sobre o TenFold
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Textline

4,9 (139)
Cloud-based plug-and-play text messaging software
Textline is a plug-and-play text messaging software designed to help businesses securely communicate with clients using various phone numbers. The Health Insurance Portability and Accountability Act (HIPAA)-compliant platform enables healthcare providers to obtain, document, and store patient consent using built-in automation capabilities. Leia mais sobre o Textline
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Bookafy

4,7 (132)
Software gratuito de agendamento de compromissos online
Agendamento fácil de horários de suporte ao cliente. Leia mais sobre o Bookafy
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Yonyx

4,8 (120)
Decision tree driven Interactive guides for customer service
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service. Leia mais sobre o Yonyx
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UJET

4,5 (112)
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Leia mais sobre o UJET
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Zingtree

4,4 (94)
Build interactive decision trees that guide your teams.
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes. Leia mais sobre o Zingtree
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Hiver

4,7 (74)
Hiver: World's First Gmail-based Customer Service Helpdesk
Hiver is the world's first Gmail-based helpdesk for customer-facing teams. It helps teams collaborate on shared inboxes like [email protected], [email protected], [email protected] and deliver exceptional customer service. Leia mais sobre o Hiver
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Tracker

4,4 (66)
Customer Service and Support Management Software
PhaseWare's Tracker product suite is the premiere customer service and support software solution for those looking for configurability. Top features include: visual workflows, automated business rules, powerful reporting tools, and performance management tools. Leia mais sobre o Tracker
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Lucky Orange

4,6 (65)
Suíte de otimização de conversão tudo-em-um para proprietários de sites
O Lucky Orange é um pacote de otimização de conversão tudo-em-um que ajuda os proprietários de sites a identificar desistências no processo de conversão usando mapas de calor dinâmicos, gravações de visitantes, análise de formulários, bate-papo ao vivo e pesquisas. Leia mais sobre o Lucky Orange
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eDesk

4,5 (50)
eDesk; the most scalable eCommerce customer support tool for
eDesk’s AI-powered customer service software is designed specifically for eCommerce businesses, to take the complexity out of managing multiple marketplace, webstore and social media support. Leia mais sobre o eDesk
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AzureDesk

4,5 (49)
Help desk software for SMBs
AzureDesk - Only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost. Leia mais sobre o AzureDesk
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LogicBox

4,5 (49)
Custom-built business management software.
Live customer support included. Leia mais sobre o LogicBox
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Sharpen

4,4 (47)
Happy Agents. Happy Customers.
Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. Leia mais sobre o Sharpen
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NABD System

4,6 (38)
Omnichannel Customer support & Help Desk software-FREE PLAN
Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email,... Leia mais sobre o NABD System
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UseResponse

4,7 (35)
All-in-one Customer Support and Feedback Suite
Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system. Leia mais sobre o UseResponse
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DeskPRO

4,6 (35)
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Leia mais sobre o DeskPRO
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Quiq Messaging

4,5 (35)
Business messaging solution - SMS, FB Messenger, Kik, & Chat
Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat Leia mais sobre o Quiq Messaging
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User.com

4,7 (33)
O motor do crescimento. Uma solução completa para dados do usuário.
Integre novos clientes e forneça suporte com bate-papo ao vivo fácil de usar, serviço de correspondência, software de criação de base de conhecimento e mensagens automatizadas. Leia mais sobre o User.com
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Acobot

4,9 (31)
Self-learning conversational AI for lead nurture on websites
With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach. Leia mais sobre o Acobot
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Efficy CRM

4,4 (30)
Pay-less for more. Europe's most flexible CRM
Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business. Leia mais sobre o Efficy CRM
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Teckst

4,9 (30)
Customer service texting platform
Teckst is a cloud-based SMS and texting marketing solution for contact centers and customer service companies with a range of features including Facebook Messenger and WeChat connectivity, SMS/MMS, active ticket status tracking, desktop and audio notifications, single sign-on, and more Leia mais sobre o Teckst
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ilos

4,8 (29)
Video's Most Interactive Platform
VidGrid is an interactive video management software designed to help businesses record videos and improve participants' engagement through in-video questions, surveys, polls, and call-to-action. Administrators can monitor users' behavior and organize captured videos in multiple folders. Leia mais sobre o ilos
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BlueCamroo

4,4 (27)
All-In-One for SMBs - CRM, project management, and more
BlueCamroo is a web-based online business productivity suite that helps businesses manage sales, customers, and projects more efficiently and profitably. It offers social network monitoring module that finds sales opportunities and spots service issues across Twitter, LinkedIn, and Facebook. Leia mais sobre o BlueCamroo
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Helpshift

3,9 (27)
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Leia mais sobre o Helpshift
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Freshdesk Contact Center

3,8 (27)
Central de atendimento na nuvem para suporte ao cliente e vendas
O Freshcaller é um sistema telefônico para suporte ao cliente. A arquitetura baseada na nuvem do Freshcaller reúne recursos como IVR, escalações inteligentes, voicebots e geração de relatórios de desempenho personalizáveis para configurar operações de suporte ao cliente. O Freshcaller oferece números de telefone em mais de 90 países. Leia mais sobre o Freshdesk Contact Center
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C-Desk

4,7 (27)
Cloud-based help desk software for customer support teams
C-Desk is a cloud-based help desk software that provides businesses with tools to manage service requests and facilitate communication across teams. Administrators can create multiple service categories, assign them to specific employees or departments & receive notifications about overriding SLAs. Leia mais sobre o C-Desk
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SupportBee

4,3 (26)
Customer support help desk software
SupportBee is simple and usable. There is no learning curve when switching to SupportBee. Our understanding of customer support has evolved over the decade that we have been in business and with it, our customer service. Leia mais sobre o SupportBee
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Magentrix

4,7 (24)
We make portals. It's not magic. It's Magentrix.
Need to have customers log in and view or update their information? Self-service knowledge base with answers and log tickets? Consume documentation or download updates? Magentrix can help. Leia mais sobre o Magentrix
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Wix Answers

4,6 (22)
The only platform with all support channels in one place.
Wix Answers is a unified customer support solution that enables making and taking calls from the same tab you use to answer tickets, chat with customers and share knowledge. with custom help widgets you can support customers from anywhere, with a click-away help article, forms or call back request. Leia mais sobre o Wix Answers
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iridize

4,7 (20)
Enterprise grade product training and user onboarding
Iridize is a powerful platform for creating interactive product guides and walkthroughs for employee training and web users. Leia mais sobre o iridize
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ClickDesk

3,6 (19)
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Leia mais sobre o ClickDesk
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Casengo

4,7 (18)
Customer Support Software for Live Chat, Email and Twitter
Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk! Leia mais sobre o Casengo
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Forumbee

4,9 (18)
Custom community forum creation tool
Forumbee is a community forum creation tool which enables users to create public, restricted-access, and hidden forums for discussion, Q&As, feedback, and more Leia mais sobre o Forumbee
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Supportbench

4,6 (18)
A Modern B2B Helpdesk CRM Software.
Our Enterprise Customers Just Love The Convenience. Case Management, Ticket Management, Workflows Automation, Native Integrations, Knowledge Base, and accurate Analytics & Insights, all built-in inside a modern B2B Customer Management Software. Leia mais sobre o Supportbench
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HappyFox Chat

4,5 (17)
Premium live chat software
HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience Leia mais sobre o HappyFox Chat
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