Sistemas de Suporte ao Cliente

Suporte ao cliente baseado na Internet

O SupportCenter Plus é um aplicativo de CRM na Internet e uma ferramenta de suporte ao cliente que permite que as organizações gerenciem tíquetes de clientes, informações de conta e contato e muito mais. Leia mais sobre o ManageEngine SupportCenter Plus

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Whatfix

57

Acelere a adoção digital.

O Whatfix ajuda as empresas a oferecer uma integração fácil e moderna, um treinamento efetivo e um melhor suporte usando orientações contextuais e no aplicativo, exibidas para o usuário quando ele precisa. O Whatfix impulsiona a adoção digital e a habilitação do usuário visando a aumentar a produtividade e o envolvimento. Leia mais sobre o Whatfix

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Messenger Communication Platform

Plataforma de comunicação com o cliente para aumentar seu CSAT

A plataforma Messenger Communication é uma solução de comunicação com o cliente via Internet para empresas de todos os portes, que permite que as equipes de atendimento ao cliente interajam com os clientes por meio de sistemas de chat integrados, como Facebook Messenger, WhatsApp, Apple Business Chat, Viber e Telegram. Leia mais sobre o Messenger Communication Platform

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HelpDesk

3

Software de emissão de tíquetes para suporte ao cliente sem esforço.

O HelpDesk é um sistema de emissão de tíquetes online que simplifica as iniciativas de atendimento ao cliente. Encante seus clientes com um excelente suporte e solucione os tíquetes com mais rapidez. As mensagens personalizadas aumentam a satisfação do cliente. Leia mais sobre o HelpDesk

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LiveChat

1009

Software premium de atendimento ao cliente para bate-papo ao vivo e helpdesk

LiveChat: Adorado no mundo todo! Usado por mais de 24.000 empresas! Dando respostas às perguntas dos clientes imediatamente. Esse software premium de bate-papo ao vivo e helpdesk transforma equipes de suporte em estrelas do atendimento ao cliente! Experimente já! Leia mais sobre o LiveChat

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Bitrix24

408

Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação

O Bitrix24 é uma plataforma gratuita de colaboração com código aberto e na nuvem, que oferece ferramentas de CRM, gestão de documentos, tarefas, gestão de tempo e gestão de projetos. Usado por mais de 5 milhões de empresas em todo o mundo. Leia mais sobre o Bitrix24

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Smartsupp Live Chat

207

O Smartsupp é um bate-papo gratuito em tempo real com registro de visitantes.

O bate-papo ao vivo do Smartsupp permite iniciar uma conversa pessoal com os visitantes do site e transformá-los em clientes satisfeitos. Seus clientes estão no seu site agora. Converse com eles e veja o que eles fazem. Leia mais sobre o Smartsupp Live Chat

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Pipefy

186

Plataforma de Gerenciamento de Trabalho

Pipefy é a plataforma de gerenciamento de trabalho que capacita gestores e equipes a organizar e controlar seu trabalho em um único local. Assim, é possível automatizar qualquer processo por conta própria. Leia mais sobre o Pipefy

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EngageBay

52

Software integrado de vendas e marketing para equipes em crescimento.

O EngageBay é um software tudo-em-um de automação de serviços, vendas e marketing que automatiza vendas de marketing ao combinar geração de leads, marketing por e-mail, automação de marketing, CRM e participação em mídias sociais. O EngageBay ajuda as empresas a adquirir, envolver, cultivar e fechar clientes potenciais a partir de uma única... Leia mais sobre o EngageBay

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LiveAgent

871

O ótimo atendimento ao cliente começa com o melhor software de helpdesk.

O LiveAgent é uma solução de helpdesk baseada na Internet, que permite o gerenciamento de tíquetes de suporte em vários canais, incluindo telefone, bate-papo ao vivo e mídias sociais. Leia mais sobre o LiveAgent

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Agile CRM

382

CRM de vendas e marketing para empresas em crescimento

O Agile CRM combina poderosos recursos de automação, telefonia, Internet, dispositivo móvel, e-mail, agendamento e sociais para gerenciar com eficácia toda a jornada do cliente. Leia mais sobre o Agile CRM

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HubSpot Service Hub

106

Solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes

O HubSpot Service Hub é uma plataforma de atendimento ao cliente baseada na nuvem com o objetivo de simplificar processos de gestão de consultas de clientes e melhorar o relacionamento com o cliente. Ele permite que os usuários se conectem com os clientes por meio de bate-papo ao vivo, comunicações individuais com clientes, bots de conversação... Leia mais sobre o HubSpot Service Hub

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HarmonyPSA

A última geração de automação de serviços profissionais.

O HarmonyPSA é compatível com todo o ciclo de vida do negócio, desde a geração de leads até a renovação de contratos. Ele foi projetado e construído especificamente para empresas de software e serviços, automatizando funções de negócios em uma única plataforma disponível a partir da nuvem em qualquer dispositivo. Obtenha informações valiosas Com... Leia mais sobre o HarmonyPSA

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HelpOnClick Live Chat Software

Software de bate-papo em tempo real e agente virtual para pequenas e médias empresas

O software HelpOnClick Live Chat ajuda os proprietários de sites a aumentar as vendas e melhorar o atendimento ao cliente fornecendo ajuda online em tempo hábil aos clientes. Leia mais sobre o HelpOnClick Live Chat Software

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Zendesk

2360

Cloud-based Help Desk & Customer Support Platform

Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Leia mais sobre o Zendesk

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ConnectWise Control

1620

Remote meeting platform for resolving customers' queries

ConnectWise Control is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication. Leia mais sobre o ConnectWise Control

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TeamSupport

745

B2B Customer Support Software

TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Leia mais sobre o TeamSupport

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Intercom

686

Intercom is modern business messaging at scale

Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email Leia mais sobre o Intercom

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Userlike

630

Live chat and customer messaging for businesses of all sizes

Userlike is live chat software for website and mobile messaging support. Help your customers via a chat window on your site or your customers' favorite messaging app such as WhatsApp, Facebook and more. Leia mais sobre o Userlike

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SoGoSurvey

610

Customer and employee experience management platform.

SoGoSurvey is a cloud-based software that enables the creation of employee engagement surveys, customer satisfaction surveys, and online polls. The platform offers all-encompassing enterprise feedback management, which helps organizations collect, analyze, and take action on data. Leia mais sobre o SoGoSurvey

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Salesforce Service Cloud

457

Software de suporte e atendimento ao cliente

Suporte a todos os clientes. A qualquer momento. Em qualquer lugar. Interaja com seus clientes quando e onde eles estiverem. Preste serviço em todos os canais, em qualquer dispositivo. Capacite seus clientes com as comunidades. Acompanhe as principais métricas da central de contato em tempo real. E capacite todos os funcionários a oferecer um... Leia mais sobre o Salesforce Service Cloud

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Five9

370

Software de contato e call center na nuvem

O Five9 é uma solução de central de contato e call center baseada em inteligência artificial. A solução, baseada na nuvem, oferece ferramentas omnicanais, incluindo gerenciamento de chamadas feitas e recebidas, discador preditivo, discador progressivo, chat, atendimento ao cliente via rede social, distribuição automática de chamadas (ACD) e muito... Leia mais sobre o Five9

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BirdEye

286

Online reputation management

BirdEye is a reputation management software which helps businesses collect, monitor & market customer reviews with social listening, real-time analytics, & more Leia mais sobre o BirdEye

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NICE inContact

266

Cloud Contact Center Software

NICE inContact delivers the most complete and customer-focused cloud platform for companies to transform their customer experiences. Leia mais sobre o NICE inContact

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Kayako

154

Plataforma unificada de atendimento ao cliente

O Kayako é a plataforma unificada de atendimento ao cliente que ajuda empresas a gerenciarem solicitações e conversas com clientes por qualquer canal, oferecerem melhor suporte aos clientes e permanecerem pessoais conforme cresçam. O Kayako unifica conversas por e-mail, redes sociais e bate-papo em tempo real em um só lugar. Leia mais sobre o Kayako

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Help Scout

153

Suporte técnico na Internet, criado para melhorar a experiência do cliente

O Help Scout é um software de atendimento ao cliente e suporte técnico para empresas de todos os tamanhos. Os usuários podem atuar sem dificuldades nos diversos departamentos ou gerenciar vários produtos/marcas usando uma única conta. Os recursos envolvem fluxos de trabalho, um sistema baseado em automação e ferramentas de colaboração. Leia mais sobre o Help Scout

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Issuetrak

152

Issue tracking software for help desk and customer service

100% web-based issue tracking software that automatically assigns new issues based on your preferences and SLA's, and accessed via web browser or mobile device. Leia mais sobre o Issuetrak

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Tenfold

147

Tenha melhores conversas com os clientes.

O Tenfold NextGen CTI permite que as empresas aumentem a produtividade, melhorem a experiência do cliente e tomem melhores decisões de negócios com dados úteis. Leia mais sobre o Tenfold

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HelpCrunch

145

Customer Communication tool for Support, Marketing & Sales

HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch Free! Leia mais sobre o HelpCrunch

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Bookafy

127

Software gratuito de agendamento de compromissos online

O Bookafy automatiza agendamento e lembretes e integra-se a aplicativos existentes, permitindo que os clientes marquem, remarquem e cancelem compromissos automaticamente. Leia mais sobre o Bookafy

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Tidio

118

Communicator for businesses. live chat, messenger and email

Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface Leia mais sobre o Tidio

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SuperOffice CRM

113

CRM software for sales, marketing & customer service teams

SuperOffice CRM is a Customer Relationship Management (CRM) software which helps sales, marketing & customer service teams find, capture & retain customers., SuperOffice CRM includes company, contact, document & activity management features, plus integrations with Microsoft Office & G-Suite. Leia mais sobre o SuperOffice CRM

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Salesforce Essentials

98

CRM for small business

Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more Leia mais sobre o Salesforce Essentials

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Zingtree

93

Build your own question & answer style troubleshooters

Zingtree is a toolkit that enables the creation of troubleshooters, agent scripts and interactive decision trees, perfect for customer support & contact centers Leia mais sobre o Zingtree

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UJET

91

Customer interaction & support platform with CRM integration

UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Leia mais sobre o UJET

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Yonyx

88

Decision tree driven Interactive guides for customer service

Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system. Yonyx guides help improve CSAT & First Call Resolution, while reducing average handle time & deflecting calls Leia mais sobre o Yonyx

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HappyFox

78

Software de atendimento ao cliente e suporte técnico online

O HappyFox é um software de atendimento ao cliente e suporte técnico na nuvem. O sistema de suporte por tíquete permite solucionar problemas dos clientes, consolidando o fluxo de trabalho de atendimento. Ele também possui uma base de conhecimento interna, um fórum da comunidade e um portal de suporte ao usuário final. Bem avaliado por pequenas,... Leia mais sobre o HappyFox

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LiveHelpNow

69

Help desk and live chat solution for customer service

LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Leia mais sobre o LiveHelpNow

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Tracker

65

Customer Service and Support Management Software

PhaseWare's Tracker product suite is the premiere customer service and support software solution for those looking for configurability. Top features include: visual workflows, automated business rules, powerful reporting tools, and performance management tools. The Self Service Center, PhaseWare's customer self-service web portal, will enable... Leia mais sobre o Tracker

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NewVoiceMedia

60

Cloud Contact Center & Inside Sales Software for Salesforce

NewVoiceMedia is the leading provider of cloud contact center and inside sales software for Salesforce Sales Cloud, Service Cloud and Desk.com Leia mais sobre o NewVoiceMedia

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FluentStream

60

A cloud-based business phone service

FluentStream provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations. Leia mais sobre o FluentStream

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Groove

58

Support, Simplified.

Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk. And it’s a more personal experience for your... Leia mais sobre o Groove

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Logicbox

49

Custom-built business management software.

Custom business management software that simplifies. One simple system to incorporate all facets of your workflows, from account management to invoicing to payment processing. Best of all, because Logicbox builds a system specifically for you, choose only the modules you need, with no bloatware. Leia mais sobre o Logicbox

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AzureDesk

48

Help desk software for SMBs

AzureDesk - Only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost. Leia mais sobre o AzureDesk

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Sharpen

46

Happy Agents. Happy Customers.

Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. Leia mais sobre o Sharpen

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xSellco Helpdesk

42

The only purpose built e‑commerce help desk

The only purpose built e‑commerce help desk. xSellco centralizes your customer queries and order details from every sales channel into one connected dashboard. Leia mais sobre o xSellco Helpdesk

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NABD System

38

Omnichannel Customer support & Help Desk software-FREE PLAN

Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email,... Leia mais sobre o NABD System

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Quiq Messaging

34

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat Leia mais sobre o Quiq Messaging

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Deskpro

31

Customer service software you can depend on

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Leia mais sobre o Deskpro

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Teckst

30

Customer service texting platform

Teckst is a cloud-based SMS and texting marketing solution for contact centers and customer service companies with a range of features including Facebook Messenger and WeChat connectivity, SMS/MMS, active ticket status tracking, desktop and audio notifications, single sign-on, and more Leia mais sobre o Teckst

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Cayzu

Cloud Based Ticket Management & Help Desk Software

Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal. Leia mais sobre o Cayzu

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VidGrid

Video's Most Interactive Platform

VidGrid is Video's Most Interactive Platform. Leia mais sobre o VidGrid

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Agiloft

Helpdesk solution

Agiloft supports out-of-the box solutions for customer support, internal helpdesk, contract management, workflow & BPM, ITL & ITSM, change management, & more Leia mais sobre o Agiloft

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Acobot

Self-learning conversational AI for lead nurture on websites

With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach. Leia mais sobre o Acobot

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elevio

26

Self-service support & customer education platform

Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more Leia mais sobre o elevio

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Helpshift

26

Digital customer service platform and ticketing system

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Leia mais sobre o Helpshift

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Bold360

25

AI-powered customer engagement platform

Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Leia mais sobre o Bold360

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Kustomer

24

Modern Customer Service Software For Customer-First Brands

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Leia mais sobre o Kustomer

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Magentrix Communities

23

Partner (PRM), Customer and Employee Communities

Magentrix communities extend Salesforce CRM for channel partners (PRM), customers and employees to communicate, engage and collaborate. Leia mais sobre o Magentrix Communities

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Iridize

20

Enterprise grade product training and user onboarding

Iridize is a powerful platform for creating interactive product guides and walkthroughs for employee training and web users. Leia mais sobre o Iridize

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Wix Answers

19

A customer support solution, unified to all channels.

Customer support platform that puts all agent-customer interactions in one single view. Driven by self-service and intuitive UI, agents focus is only on what’s actually needed: delivering spot-on answers and increase customer satisfaction. All channels working together, offering a unified solution. Leia mais sobre o Wix Answers

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Casengo

Customer Support Software for Live Chat, Email and Twitter

Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk! Leia mais sobre o Casengo

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Acquire

Multi-channel Customer Communication Platform

Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Leia mais sobre o Acquire

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ClickDesk

Live chat for customer support

ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Leia mais sobre o ClickDesk

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User.com

The engine of growth.

User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place. Leia mais sobre o User.com

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Supportbench

All-in-one technical & customer support ticketing system

Supportbench is an all-in-one technical & customer support ticketing system for small to large customer service departments with SLA handling, workflows, & more Leia mais sobre o Supportbench

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Dixa

Plataforma de atendimento ao cliente multifuncional

O Dixa é uma plataforma de atendimento ao cliente baseada em nuvem que combina bate-papo, e-mail, mensagem e chamadas em uma única interface, com supervisão em tempo real, CRM integrado e muito mais. Leia mais sobre o Dixa

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Freshcaller

Central de atendimento na nuvem para suporte ao cliente e vendas

O Freshcaller é um sistema telefônico global e uma central de atendimento na nuvem para todos os tipos de empresas, que ajuda a melhorar o relacionamento com o cliente e a colaboração com equipes internas. Leia mais sobre o Freshcaller

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Mi4biz

End-to-end omnichannel customer experience management

Mi4biz is a cloud-based, end-to-end issue management solution which offers omni-channel communication, escalation, automated workflows & advanced reporting capabilities. The platform allows users to create issue-specific workflows, assign tasks, track performance, identify route causes, and more. Leia mais sobre o Mi4biz

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Smith.ai Chat

Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

Smith.ai Live Chat with AI Chatbot is the fast & friendly way to capture, screen & convert website leads 24/7. Leia mais sobre o Smith.ai Chat

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HappyFox Chat

15

Premium live chat software

HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience Leia mais sobre o HappyFox Chat

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Vocalcom

15

Omnichannel Cloud Contact Center Solutions

The Vocalcom Cloud contact center has literally changed the way companies interact with their customers, simply by making world-class technology accessible to any company regardless of size, location, budget or IT expertise. Whether your business requires inbound, advanced outbound capabilities, or full multichannel customer service solution, we... Leia mais sobre o Vocalcom

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eCustomerService

14

Cloud customer service software to create happy customers

eCustomerService by Giva is a cloud-based customer service solution for businesses of all sizes. The HIPAA-compliant software features a real-time dashboard with colorful charts and metrics. Highly customizable, but easy to quickly deploy, Giva helps increase customer satisfaction and retention. Leia mais sobre o eCustomerService

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SolarWinds Take Control

13

Solução de acesso remoto colaborativo

O Solarwinds Take Control (antigo SolarWinds MSP Anywhere) é um software de controle remoto baseado na Internet para empresas de serviços de TI que precisam resolver problemas dos clientes com rapidez. Leia mais sobre o SolarWinds Take Control

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Urbest

13

Simplifying Property Management

Urbest is a cloud-based property management solution designed to help real estate professionals manage offices, social housing, hotels, and campuses. The platform enables managers to streamline approval workflows and organize data related to descriptions, quotes, invoices, appointments, and more. Leia mais sobre o Urbest

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SmartSupport

12

Internal & external knowledge base and forum management platform

SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give... Leia mais sobre o SmartSupport

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InfoServ

12

Integrated Call Center, Help Desk, and CRM software system

InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization. Leia mais sobre o InfoServ

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Simplisys Service Desk

12

Help Desk, ITSM, service, and support management for SMBs

Simplisys Service Desk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests. Leia mais sobre o Simplisys Service Desk

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Answerbase

11

Meet your customers’ and company's information needs

Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse relevant content and articles to meet their demand for information about your products and services. Leia mais sobre o Answerbase

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SupportBee

11

Customer support help desk software

SupportBee is a customer support and help desk ticketing software that helps multiple teams to collaborate on providing efficient support. The app allows all of your support reps to manage their cases collectively and with no per agent pricing, the app is fully scalable. SupportBee mimics your email with the ability to collect and correlate all... Leia mais sobre o SupportBee

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C2 ATOM

11

All-in-one service desk software

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Leia mais sobre o C2 ATOM

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ngDesk

Ticket management for customer service and support teams

ngDesk is a cloud-based customer service solution, which assists customer support teams with ticket management and query resolution. Key features include forms management, collaboration, chatbot creation, rule-based workflows, knowledge base management, and multi-channel communication. Leia mais sobre o ngDesk

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RenewityRMA

Returns management and product service tracking solution

RenewityRMA is a cloud-based solution that helps businesses define and implement processes for returns and service management across multiple locations. Key features include quote generation, case management, serial number validation, KPI tracking, data export, and reporting. Leia mais sobre o RenewityRMA

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Paldesk

9

Software de bate-papo ao vivo e helpdesk omnicanal

O Paldesk é uma solução de helpdesk de bate-papo ao vivo e omnicanal para equipes de atendimento ao cliente e vendas, que permite aos usuários acompanhar e gerenciar interações com clientes a partir de um painel central. Um widget do Paldesk pode ser incorporado ao site da empresa para fornecer suporte on-line e instantâneo aos clientes. Leia mais sobre o Paldesk

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Chatbox

8

The enterprise messaging platform

Launch bi-directional sms text conversations within one minute, NLP-enhanced automations within one hour and Instant Apps within a day. Leia mais sobre o Chatbox

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ServiceMobility

7

Connected field service mobility

ServiceMobility is a cross-platform mobile application enabling field service technicians to maximize their efficiency with on-site process mobilization Leia mais sobre o ServiceMobility

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Kapture CRM

7

Cloud-based CRM solution for businesses of all sizes

Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer service, marketing and collections processes. The platform enables users to manage pre-sale activities from a centralized location. Leia mais sobre o Kapture CRM

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Helprace

6

All-in-one customer service solution

Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application Leia mais sobre o Helprace

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Re:Desk

6

Help desk software for eCommerce or multi-vendor stores

Re:Desk is an online web based customer support software & ticketing system for small and medium business companies and eCommerce or multi-vendor stores Leia mais sobre o Re:Desk

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Capacity

6

Artificial Intelligence-based knowledge management solution

Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules. Leia mais sobre o Capacity

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PlayVox

Quality assurance software for customer service agents

PlayVox QA software helps companies to monitor & improve customer service interactions across multiple channels including chat, phone, email & social media Leia mais sobre o PlayVox

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TinyTake

Screen capture & video recording software

TinyTake from MangoApps is a screen capture & video recording tool for Microsoft Windows & Mac, with annotations, commenting, online sharing, and YouTube upload Leia mais sobre o TinyTake

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Dashly