Aqui está nossa lista de aplicativos para Programas de Assistência Remota. Use os filtros para restringir os resultados e encontrar exatamente o que você está procurando.

73 apps
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Solução de acesso remoto colaborativo
O Solarwinds Take Control (antigo SolarWinds MSP Anywhere) é um software de controle remoto baseado na Internet para empresas de serviços de TI que precisam resolver problemas dos clientes com rapidez. Leia mais sobre o SolarWinds Take Control
Gerencie seus projetos do início ao fim com o Wrike.
Otimize o suporte remoto com a gestão de trabalho do Wrike. Use os formulários de solicitação para atribuir tarefas automaticamente, analisar o trabalho, solucionar problemas em tempo real e apresentar o sucesso da sua equipe de suporte com as ferramentas integradas e automatizadas de relatórios. Leia mais sobre o Wrike
Solução de software de suporte ao cliente e helpdesk on-line
O Freshdesk é um software de suporte ao cliente multicanal baseado em SaaS (software como serviço) para empresas de todos os tamanhos, com gamificação e automação e é gratuito para até três agentes. Leia mais sobre o Freshdesk
Software de suporte remoto que sempre funciona
Software de suporte remoto projetado para fornecer suporte sob demanda e sem acompanhamento em qualquer lugar do mundo. Leia mais sobre o FixMe.IT
Software de suporte remoto e acesso remoto não assistido
O ISL Online é um software de suporte remoto de várias plataformas que permite aos usuários acessar e controlar computadores e dispositivos móveis de longe, a fim de fornecer suporte técnico rápido aos usuários. Acesse computadores assistidos ou não assistidos (Windows, Mac ou Linux) em segundos a partir de qualquer computador ou dispositivo... Leia mais sobre o ISL Light Remote Desktop
Software de suporte remoto autônomo e não autônomo sob demanda
O Splashtop On-Demand Support é um software de suporte remoto desenvolvido para ajudar as empresas a se conectarem a computadores e dispositivos móveis em vários locais. O programa permite que os usuários visualizem várias telas remotas de sistemas com vários monitores ao mesmo tempo. Leia mais sobre o Splashtop On-Demand Support
Software de suporte remoto, acesso remoto e reuniões online
O TeamViewer é um software de suporte remoto, acesso remoto e gestão de reuniões online que suporta reinicialização, impressão e instalação de computadores remotos, e muito mais. Leia mais sobre o TeamViewer
Conferência de voz e vídeo com compartilhamento de tela
O Cisco WebEx é um aplicativo de colaboração e comunicação baseado na nuvem que combina compartilhamento de tela com conferência de voz e vídeo, gravação de chamadas, aplicativos para dispositivos móveis e muito mais. Leia mais sobre o Cisco Webex
Remote meeting platform for resolving customers' queries
ConnectWise Control is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication. Leia mais sobre o ConnectWise Control
Secure remote access software
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the industry's top solution for securely accessing and supporting any device or system, located anywhere in the world. Leia mais sobre o BeyondTrust
Ferramenta de conferência e reunião on-line
O join.me é uma ferramenta de conferência e reunião on-line que permite que várias pessoas de vários locais se conectem umas com as outras ao mesmo tempo. Leia mais sobre o Join.me
Software de desktop remoto
O AnyDesk é um software de desktop remoto acessível em todas as plataformas, incluindo Windows, MacOS, Linux, Android e iOS. O AnyDesk permite que os usuários se conectem aos computadores remotamente em qualquer lugar, a qualquer hora e facilita o compartilhamento da área de trabalho, o suporte remoto e a apresentação na Internet. Leia mais sobre o AnyDesk
Ferramenta de conferência pela Internet para hospedar reuniões on-line e webinars.
O Zoho Meeting é uma solução robusta de conferência pela Internet, criada para gerenciar suas reuniões on-line e webinars. Totalmente baseado em navegador e sem necessidade de download. Leia mais sobre o Zoho Meeting
Suporte remoto instantâneo. Acesso remoto autônomo.
Ofereça suporte rápido a clientes remotos por meio de sessões de suporte remoto com base na Internet e gerencie computadores remotos sem esforço através do acesso remoto autônomo. Leia mais sobre o Zoho Assist
Central de serviços simples criada com base no Jira.
O Jira Service Desk é um software de gestão de serviços que conecta a TI às empresas por meio de uma resolução rápida e responsável de solicitações dos clientes. Criado com base no mecanismo de fluxo de trabalho Jira da Atlassian, o Jira Service Desk é colaborativo e tem uma base de conhecimento de baixo custo, fácil de configurar e dimensionar,... Leia mais sobre o Jira Service Desk
Ferramenta de suporte ao sistema de acesso remoto para profissionais de TI
O Dameware é uma ferramenta de suporte remoto baseada na nuvem que auxilia os profissionais de TI na resolução de problemas e na administração do Windows. Os principais recursos incluem suporte a várias plataformas, gerenciamento de diretórios, permissões de conta de usuário, bate-papo ao vivo, visibilidade de vários monitores, emissão de tíquetes... Leia mais sobre o Dameware
IT Systems Management Software for Internal IT and MSPs
Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more. Leia mais sobre o Kaseya VSA
Software MSP tudo-em-um para fornecedores de serviços gerenciados (MSPs na sigla em inglês) e empresas de suporte de TI.
Solução RMM tudo-em-um para fornecedores de serviços gerenciados e empresas de suporte de TI. Combinando RMM, automação de serviços profissionais (PSA na sigla em inglês), acesso remoto e muito mais. O preço do Atera é pago por técnico, com dispositivos ilimitados. Leia mais sobre o Atera
Remote support software
GoToAssist is a remote support software that offers solutions for both SMBs as well as enterprises looking to provide advanced remote service levels. The software is used by IT managers, IT consultants, software consultants, MSPs and IT customer support reps to access and control devices remotely. Leia mais sobre o GoToAssist
Suporte remoto para centrais de atendimento, call centers e organizações
O LogMeIn Rescue é uma solução de suporte remoto fácil de usar para Windows, Mac, dispositivos móveis e muito mais. Leia mais sobre o LogMeIn Rescue
Private cloud management solution for legal & law firms
Abacus Private Cloud is a legal cloud management solution that offers scalable infrastructure and enables organizations to reduce IT costs Leia mais sobre o Abacus Private Cloud
Remote support management solution
Goverlan Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets. Leia mais sobre o Goverlan Reach
IT Automation for Today’s IT World
Boost the effectiveness of your IT teams and simplify every aspect of your business with flexible remote monitoring and management from ConnectWise Automate. Leia mais sobre o ConnectWise Automate
The Easiest-to-Use Unified Endpoint Management Platform
NinjaRMM is the world's easiest-to-use unified endpoint management platform. We provide up-to-the minute insights into workstation, laptop, server, network device, and virtual machine performance and powerful tools like remote control, patching, scripting, and automation to improve IT management. Leia mais sobre o NinjaRMM
Secure co-browsing for issue resolution and customer support
Upscope co-browsing is a one click, no-download, interactive screen sharing solution for customer support. It provides a secure co-browsing solution for improving customer experience in financial, health, SaaS and other industries via cloud, API and on-premise options. Leia mais sobre o Upscope
Remote support and device access management solution
dualmon Remote Access is a remote desktop software that helps businesses manage support, server monitoring, access management & other operations across remote devices. Users can host web meetings to give presentations, demos or training and facilitate collaboration via annotation and drawing tools. Leia mais sobre o dualmon Remote Access
Simple, secure, ready-to-use remote access software
VNC® Connect is screen sharing software that lets you connect to a remote computer anywhere in the world, watch its screen in real-time, and take control as though sitting in front of it. Leia mais sobre o VNC Connect
Vendor access management and remote support
SecureLink is a vendor privileged access management solution for technology enterprises and vendors which offers features such as role-based permissions, audit logs, compliance management, self registration, desktop sharing, remote support, file transfer, and more Leia mais sobre o SecureLink
Cloud-based IT operations management suite
Syxsense is a cloud-based software management solution that helps managed service providers and businesses in software patching and remote access Leia mais sobre o Syxsense
Remote access management software
RemotePC is a remote access management software that helps businesses connect & communicate with clients, manage multiple devices, and transfer files or folders securely. Whiteboarding capabilities let participants annotate, draw & add comments on a common screen in real time during remote sessions. Leia mais sobre o RemotePC
Show any screen content from your computer over the Web in real-time to multiple people.
Mikogo is an easy-to-use free screen sharing solution that provides a fast and secure solution for web conferencing, online meetings, remote support, webinars, sales calls, web presentations, and more. With high-speed desktop sharing capabilities, Mikogo allows the presenter to share their screen (including any document or application) with... Leia mais sobre o Mikogo
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Leia mais sobre o Helpshift
Remote monitoring & management for managed service providers
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in Leia mais sobre o Naverisk
Web conferencing and remote support software
TurboMeeting is a web conferencing software designed to help small to medium-sized businesses manage and schedule interactive meetings with teams across multiple locations. Users can send invitations via Microsoft Outlook calendar or send IMs with prefilled meeting details. Leia mais sobre o TurboMeeting
Revolutionary blockchain-powered contact center software
Qubicles is a blockchain software company and the creators of decentralized tools and services for the contact center industry. Our solution includes on-demand staffing for remote workers and powerful cloud-based contact center software that includes all features needed to run centers of all sizes. Leia mais sobre o Fenero
Solução de gestão de e-mail para otimizar as taxas de resposta
O timetoreply é uma solução de gestão de e-mail baseada na nuvem que permite que os agentes de atendimento ao cliente aumentem as taxas de resposta de e-mail e a produtividade por meio de controle de horas e análise acionável. Os profissionais podem baixar, agendar e gerar relatórios comparativos/interativos, bem como exportar arquivos no formato... Leia mais sobre o timetoreply
Multi-channel Customer Communication Platform
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Leia mais sobre o Acquire
Remote desktop and support tool for personal/commercial use
Wayk Now is a cross-platform remote support and remote desktop software for MSPs, help desk personnel and other IT professionals. System administrators and support technicians can chat, share and transfer files with end users through secure remote connection Leia mais sobre o Wayk Now
Remote support management solution
GoToMyPC is a remote access solution for connecting with remote desktops, which allows users to access, manage & transfer files, data and applications. It includes AES encryption, dual passwords & end-to-end authentication, which provide secure access to hosts & clients across multiple devices. Leia mais sobre o GoToMyPC
SaaS IT Management Platform for MSP and IT Pros.
RG System SaaS IT Management portal offers MSP and IT Pros RMM, Data Backup & Restore and Enpoint Security complementary features. Leia mais sobre o RG System
Remote access & control for secure support
Netop Remote Control is remote access software that helps organizations reduce tech support costs, meet compliance standards, and instantly connect to devices and servers from anywhere in the world. Netop Remote Control provides the access you need without compromising security. Leia mais sobre o Netop Remote Control
Golf course software for non-profit organizations
GolfStatus is a golf course software designed to help golfers, golf facilities, and nonprofit organizations manage tournaments, rewards, email marketing, event registrations, fundraisers, and more. Organizers can schedule and send push notifications to players about promotions. Leia mais sobre o GolfStatus
Remote access and support management solution
RemoteToPC is a remote access tool for IT organizations to monitor & manage remote devices or applications and provide support services & training to clients. The platform allows users to monitor computer health, receive alerts for issues, and establish secure desktop connections using firewalls. Leia mais sobre o RemoteToPC
Mobile device management software for iOS & Android devices
Chimpa helps manage, monitor, and secure various Android and iOS-based devices like digital signage, interactive displays, service kiosks, single-purpose devices, and more. Users can protect devices from unauthorized access, data theft, and intrusion using role-based permissions. Leia mais sobre o Chimpa
Remote support and online meeting management solution
ShowMyPC Remote Support and Meetings is a desktop sharing solution designed to help businesses of all sizes manage and conduct online meetings, training & demonstrations using remote PC access. Its file transfer capabilities allow users to transfer files among users from within the application. Leia mais sobre o ShowMyPC Remote Support and Meetings
Remote support tool for managing remote employees & devices
Remo is a remote support software designed to help businesses resolve issues of remotely located devices and manage employee connection across multiple locations. Built on an HTML5 platform, it lets users access any device from a web browser on desktop or iOS and Android devices. Leia mais sobre o Remo
On-demand tech support at your fingertips
SWAG Client provides on-demand technical support to businesses in need of support services. We can even help you find a full time employee. Leia mais sobre o SWAG Client
Remote support for small businesses, MSP's, & IT technicians
Instant Housecall is a remote IT support platform for small businesses, computer technicians, managed service providers, and IT businesses. Features include unattended remote access, SMS alerts, automated repairs, real-time chat, multi-monitor support, payment processing, and more. Leia mais sobre o Instant Housecall
Enterprise remote support solution for system administrators
ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location Leia mais sobre o ManageEngine Remote Access Plus
Remote support solution for field teams
SnapSupport is a web-based equipment maintenance solution designed to help companies facilitate collaboration between field teams across multiple locations. New team members can be added to conversations, enabling real-time participation using the mobile application to resolve customer issues. Leia mais sobre o SnapSupport
Accounting & project management for construction contractors
eTEK Online is a cloud-based construction accounting solution that includes features such as payroll, purchasing, inventory, job cost, & project management. It is designed for small to midsized businesses. eTEK Online tracks revenue and costs for all projects, including those with multiple phases. Leia mais sobre o eTEK Online
Food delivery, tracking, and reporting solution
Wisdom, by DataDreamers, helps hospitality businesses handle orders, define delivery zones, create menus, monitor drivers, and more. The AI-enabled dispatch management system automatically determines delivery routes, estimates travel and preparation times, and assigns delivery drivers. Leia mais sobre o Wisdom
IT and remote access management solution
ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources. Leia mais sobre o ITarian
Remote support and access management software
Ultra VNC is a remote access management software, which helps businesses establish remote connections and control devices to handle helpdesk, IT support services, and other operations. With remote frame buffer (RFB) protocol, users view and manage applications, interface, user access, and settings. Leia mais sobre o UltraVNC
Recurring billing software for SMBs
Z-Billing is a web-based recurring billing, invoicing and support software for small to medium sized businesses Leia mais sobre o ZBillingNET
Remote access and support management solution
TruGrid is a cloud-based remote access management solution that helps businesses establish secure connections with remote desktops (RDP) and schedule, launch & manage encrypted sessions. Users can set up a virtual private network (VPN) to ensure protection from hack attempts & other vulnerabilities. Leia mais sobre o TruGrid
Personalized live customer experience & engagement
OmniCore by SaleMove is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors Leia mais sobre o OmniCore
Real-time remote AR for technical support
Augmented Support is a cloud-based augmented reality solution which provides real-time remote technical support in field service & customer support sectors Leia mais sobre o Augmented Support
Emissão de tíquetes com o apoio de suas conversas no Slack.
O Halp é uma solução de tíquetes com conversação para modernas equipes de operações atribuírem, priorizarem, acompanharem e responderem às solicitações do Slack. Essa ferramenta permite que os usuários transformem mensagens em tíquetes, criem tíquetes com um simples comando de barra e categorizem os tíquetes nos segmentos ou canais de triagem... Leia mais sobre o Halp
Collaboration platform for businesses of all sizes
HPE MyRoom is a collaboration platform that enables businesses of all sizes to host meetings, training sessions, and other events, communicate with customers and colleagues, and manage web conferencing. Professionals can utilize the platform to access personal meeting rooms and invite attendees. Leia mais sobre o HPE MyRoom
Remote support and desktop management solution
Supremo helps businesses connect with remote devices or servers to manage applications, provide support services, and host meetings. The white-label capabilities let professionals personalize the interface using custom logos, company details, and themes to establish brand identity with clients. Leia mais sobre o Supremo
Web-based help desk and support application
Whether you are looking for a help desk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Help Desk will ensure you deliver professional levels of service through timely management and high levels of feedback. Developed in Microsoft Silverlight, to give you a... Leia mais sobre o NeuQs Free Helpdesk
Voice & unified communications for SMBs
A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses Leia mais sobre o OpenTouch Office Cloud
Multi-channel communications and telephony platform
Huawei eSpace Contact Center is a multi-channel communications platform with carrier-grade telephony and IP-based call processing for large businesses Leia mais sobre o eSpace Contact Center
Video calling support solution for Salesforce
SightCall for Salesforce is a video calling tool designed to help agents resolve customer issues using additional visual support Leia mais sobre o SightCall for Salesforce
PC-Duo: fast, secure and centrally managed remote control.
PC-Duo provides fast and reliable PC-to-PC remote control and remote access over LAN/WAN and internet connections. Leia mais sobre o PC-Duo Remote Control
Access Your Computers From Anywhere
Get instant, secure access to your files, programs, and email from anywhere. Connect quickly and easily, whether you're at work, at home, or on the road. Manage and support unattended computers & POS devices faster and easier. Leia mais sobre o eBLVD Remote Desktop
Intelligent visual customer support solution
TechSee is an intelligent visual support solution which provides SMBs & enterprises with a platform to assess, diagnose and resolve technical issues remotely Leia mais sobre o TechSee
Remote support and access management platform
Remotely is a remote access, monitoring and support management software, which helps businesses connect to remote devices, share screens, transfer files, and fix errors. The antivirus and malware protection functionality lets users receive notifications for hack attempts, errors or issues. Leia mais sobre o Remotely
Remote session management software for sales & support teams
Channel.me Cobrowsing helps organizations schedule, run, and manage web browser screen sharing sessions with customers. Agents can connect and collaborate with clients and hide specific sections, form fields or confidential data like credit card information to ensure data security across web pages. Leia mais sobre o Channel.me Cobrowsing