Issue Tracking Software

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Samanage 475

Software de central de serviços e gestão de ativos de TI

O Samanage permite que organizações em todo o mundo ofereçam uma experiência de serviço superior. O software de gerenciamento de serviços de TI do Samanage acelera a eficiência e a visibilidade dos serviços solicitados e prestados em toda a organização, facilitando a otimização contínua dos processos e a maior produtividade. A solução de gestão... Leia mais sobre o Samanage

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Opsgenie 109

Alerting and on-call management for always-on services

Alerts, notifications and incident management service for dev and ops teams (development and operations) integrated with monitoring tools and push notifications Leia mais sobre o Opsgenie

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Freshservice 355

A complete IT service management (ITSM) tool for business

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools Leia mais sobre o Freshservice

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TeamSupport 702

B2B Customer Support Software

TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Leia mais sobre o TeamSupport

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Salesforce Service Cloud 435

Customer service & support software

Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Leia mais sobre o Salesforce Service Cloud

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Backlog 42

Online project management tool for developers

Backlog is an all-in-one online project management tool for developers, with bug tracking, issue tracking, wiki, version control, gantt charts & burndown charts Leia mais sobre o Backlog

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Vision Helpdesk 27

Helpdesk, helpdesk para várias empresas e central de serviços ITSM/ITIL

Há três produtos para gerenciar o suporte ao cliente de empresas de todos os tamanhos. 1) Software de helpdesk para vários canais 2) Helpdesk por satélite (para várias empresas) 3) Software de central de serviços (certificação PINKVerify, compatível com ITIL/ITSM) Leia mais sobre o Vision Helpdesk

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Zoho Projects 201

Project Management, Collaboration and Bug Tracking

Zoho Projects is a freemium, modular, project and collaboration tool for teams within organizations of all sizes. Manage tasks, documents, calendars, & more Leia mais sobre o Zoho Projects

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Naverisk 22

Remote monitoring & management for managed service providers

Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in Leia mais sobre o Naverisk

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ReQtest 19

Ferramenta de gestão de testes, rastreamento de erros e gestão de requisitos

O ReQtest é uma ferramenta de gerenciamento de testes baseada na nuvem para equipes de teste que oferecem rastreamento de erros avançado, tecnologia de gestão de requisitos e testes, além de gestão de projetos de ponta a ponta, geração de relatórios visuais de erros e integração ao JIRA. Leia mais sobre o ReQtest

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Pipefy 78

Lean Workflow & Business Process Management (BPM)

Pipefy is the Lean Management Platform - we help anyone take control of their daily work. Our software puts the proven benefits of Lean management within easy reach, including greater agility, improved efficiency and higher quality outcomes. Leia mais sobre o Pipefy

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Alloy Navigator 38

Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. Leia mais sobre o Alloy Navigator

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i-Sight 6

Software de gestão de casos investigativos

Software de gestão de casos investigativos para as principais organizações de marca, bancos e escolas, para gerenciar investigações de RH, fraude e conformidade. Leia mais sobre o i-Sight

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ManageEngine AlarmsOne 1

Gestão de alertas multifuncional para ferramentas de gestão da TI

O AlarmsOne é uma ferramenta de gestão de alertas de TI baseada em SaaS (software como serviço), que se integra a todos os aplicativos de gestão da TI para que todos os alertas de TI possam ser gerenciados em um único console. Leia mais sobre o ManageEngine AlarmsOne

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Jira Service Desk 221

Simple service desk built on Jira

Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user... Leia mais sobre o Jira Service Desk

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SolarWinds MSP Manager 8

Software de faturamento e helpdesk para empresas de prestação de serviços de TI

O SolarWinds MSP Manager é um software de faturamento e helpdesk na Internet para empresas de prestação de serviços de TI, com aplicativos móveis nativos para os técnicos acessarem tíquetes quando estiverem em trânsito. Leia mais sobre o SolarWinds MSP Manager

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JIRA Software 6584

Project & Issue Tracking Software - See why we're #1!

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity Leia mais sobre o JIRA Software

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Form.com 22

Mobile Forms Software for Inspection, Audits, Safety Checks

Form.com is a web-based form automation solution that enables the creation of customized forms, form deployment, and management of data collected in the forms Leia mais sobre o Form.com

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Wrike 1425

Gerencie seus projetos do início ao fim com o Wrike.

O Wrike é uma ferramenta de colaboração e gestão de projetos que ajuda os usuários a gerenciar projetos do início ao fim, fornecendo total visibilidade e controle das tarefas. Leia mais sobre o Wrike

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Freshdesk 1455

Solução de software de suporte ao cliente e helpdesk on-line

O Freshdesk é um software de suporte ao cliente multicanal baseado em SaaS (software como serviço) para empresas de todos os tamanhos, com gamificação e automação e é gratuito para até três agentes. Leia mais sobre o Freshdesk

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Intelex 24

Web-based EHS and quality management software

EHS Management is a web-based software for environment, health, and safety that optimizes business performance and enables regulatory compliance for companies Leia mais sobre o Intelex

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ManageEngine ServiceDesk Plus 128

Software de helpdesk de TI em nuvem

O ManageEngine ServiceDesk Plus é um software de helpdesk e ferramenta de gestão de ativos para pequenas, médias e grandes empresas gerenciarem e solucionarem problemas de solicitações de TI. Leia mais sobre o ManageEngine ServiceDesk Plus

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Zendesk 2049

Cloud customer service software

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is... Leia mais sobre o Zendesk

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SpiraTest 98

Powerful Test Management Software

When your company requires better software testing methodologies, there are a lot of choices in the marketplace. However, if you want the best in software application testing, there is only one solution. SpiraTest® delivers the features, performance and speed to make the software testing life cycle more productive and efficient that using any... Leia mais sobre o SpiraTest

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ChangeGear Service Desk 46

Cloud based solution to track & control IT services

ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing Leia mais sobre o ChangeGear Service Desk

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Rindle 10

Task and project management automation for business teams

Rindle is a task and project management automation tool for business teams, with dashboard-based overviews, customizable rules-based workflows and reporting Leia mais sobre o Rindle

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IncidentMonitor 6

Service desk software with self-service web portal support

IncidentMonitor is an on-premise or cloud-based help and service desk solution, delivering process management, support ticketing and self-service web portals Leia mais sobre o IncidentMonitor

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eIssueTracking 1

Issue tracking software for small businesses

eIssueTracking by Giva is a cloud-based issue and incident tracking solution for businesses of all sizes. The software allows users to create and assign tickets, track and resolve incidents, set custom automation rules, prioritize tickets by dependencies and impact, send notifications, and more. Leia mais sobre o eIssueTracking

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Bitrix24 333

Free collaboration, communication & management tool suite

Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools Leia mais sobre o Bitrix24

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Instabug 81

Geração de relatórios de erros e comentários no aplicativo para aplicativos móveis

O Instabug é uma solução de geração de relatórios de erros e comentários para aplicativos móveis com testes beta, comunicação do usuário, relatórios de falhas, alertas e integrações de terceiros. Leia mais sobre o Instabug

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Zoho BugTracker 53

Software de gerenciamento e rastreamento de erros para pequenas e médias empresas

Para as equipes que desejam consertar erros rapidamente, o Zoho BugTracker é um software de rastreamento de erros com colaboração integrada para manter as equipes de desenvolvimento de software produtivas. Leia mais sobre o Zoho BugTracker

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HarmonyPSA 15

A última geração de automação de serviços profissionais.

O HarmonyPSA é compatível com todo o ciclo de vida do negócio, desde a geração de leads até a renovação de contratos. Ele foi projetado e construído especificamente para empresas de software e serviços, automatizando funções de negócios em uma única plataforma disponível a partir da nuvem em qualquer dispositivo. Obtenha informações valiosas Com... Leia mais sobre o HarmonyPSA

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VisionFlow 9

Product dev., ALM, ITSM, Help Desk, Project Mng. and CRM

VisionFlow is a poweful, web-based software with modules for Issue Tracking, Customer Support, CRM, Time Management, Document management, Product and Release management, Asset Management and much more. VisionFlow offers extensive functionality but is easy to use and flexible at the same time. Leia mais sobre o VisionFlow

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Wix 2962

Plataforma de criação e publicação de sites

O Wix é uma plataforma de criação e publicação de sites que ajuda os usuários a criarem sites profissionais exatamente como desejam, com um construtor de sites com interface de arrastar e soltar.

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GitHub 1851

Social coding & collaborative development platform

GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code

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Spiceworks 431

Server monitoring software

Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!

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Quick Base 191

The easiest way to build your own apps without code.

Quick Base is an application building platform which allows users to create customized business apps with no coding required. The enterprise-ready solution offers tools including workflow automations, notifications and reminders, task management, team collaboration, interactive dashboards, and more.

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Kayako 150

Unified customer service platform

Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place.

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Issuetrak 150

Issue tracking software for help desk and customer service

100% web-based issue tracking software that automatically assigns new issues based on your preferences and SLA's, and accessed via web browser or mobile device.

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SysAid 132

Ferramenta de ITSM modular e simples de usar e central de serviços poderosa

Desde 2002, o ideal do SysAid é otimizar mais de 10 mil organizações com soluções de gestão de serviços de TI (IT service management, ITSM) de ponta. O SysAid também pode facilitar a sua vida e ajudar a maximizar os seus lucros.

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Pivotal Tracker 95

Ferramenta de gestão de projetos ágil para desenvolvedores

O Pivotal Tracker é um software de gestão de projetos e colaboração baseado na Internet, premiado e fácil de usar, para equipes de desenvolvimento ágeis. Ele mantém todos, mesmo equipes distribuídas, focados e na mesma página com um quadro de histórias integrado e sempre atualizado. Sua equipe mantém as metas com a previsão automática e contínua...

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Rollbar 87

Full-stack bug and issue tracking for web and mobile apps

Error monitoring & tracking tool that helps software developers, DevOps, QA, and Support engineers release better quality code faster. Instrument Rollbar SDK with your code to handle exceptions and collect data for debugging. Supports JavaScript, Ruby, Python, Java, .NET, iOS, Android, Go, and more.

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Hygger 82

Project management tool with built-in prioritization.

Hygger is a project management tool with built-in prioritization.

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Vivantio Pro 71

Flexible, Trusted, Reliable Service Desk Software

Vivantio Pro is flexible, reliable, trusted service management software. From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

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HappyFox 71

Helpdesk, customer support software

HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox...

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InvGate Service Desk 70

IT service desk software

InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self service portals, & more.

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MantisBT 70

Open source web-based bug tracking system, written in PHP

MantisBT is an open source, bug and issue tracking software written in PHP, and under GNU protocol, facilitating the collaboration of team members and clients

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Tracker 65

Customer Service and Support Management Software

PhaseWare's Tracker product suite is the premiere customer service and support software solution for those looking for configurability. Top features include: visual workflows, automated business rules, powerful reporting tools, and performance management tools. The Self Service Center, PhaseWare's customer self-service web portal, will enable...

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Marker.io 50

Visual bug tracking tool

Marker.io is a visual bug tracking tool which enables users to capture & report visual bugs, ideas & tasks in Jira, Trello, GitHub, Gitlab, Asana, & more

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PagerDuty 48

Incident Management & Operations Performance Software

PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations.

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Sentry 40

Track exceptions with modern error logging

Sentry provides error tracking and crash reporting so every developer can instantly see how their production code affects real users and automatically triage and resolve issues as part of their existing workflow. Sentry aggregates and adds important context to stack traces and tells you the users, services, and servers that were affected.

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NABD System 38

Omnichannel Customer support & Help Desk software-FREE PLAN

Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email,...

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osTicket 35

Customer support ticket system

osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain...

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Project Insight 30

Work Better Together™

Project Insight is a project management software company dedicated to helping teams Work Better Together™ for over 15 years. As an industry leader, PI® specializes in developing web-based project management software for teams of all sizes. Project Insight is used by IT, professional services, product development and many more industry leaders...

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DevonWay 30

Quality, work, and safety management software

DevonWay is a Quality, Work, & Safety management software tailored to exact requirements to achieve compliance, continuous improvement & safe work environments

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Accelo 27

Automation software for all Professional Service Businesses

Accelo lets you manage all your client work in one powerful cloud-based solution - from prospect to payment and everything in between. Accelo helps you to gain visibility into the performance of your entire business so that you can easily deliver the work your clients love. Try it now for free!

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Binfire 27

Project management & collaboration software With Agile

If you manage projects for a digital agency, use Binfire to collaborate with your team members, contractors and customers. It helps you to plan, track and coordinate several projects at one time using a Tasks, Gantt charts, interactive whiteboard and dashboard to view daily tasks. Binfire brings all tools needed by your team to finish projects...

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Agiloft 26

Helpdesk solution

Agiloft supports out-of-the box solutions for customer support, internal helpdesk, contract management, workflow & BPM, ITL & ITSM, change management, & more

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Airbrake 26

Bug and error tracking software

Airbrake an exception reporting service with support for multiple programming languages and integrations with GitHub, Slack, JIRA and more

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QT9 Quality Management 23

User friendly one stop shop quality management software

QT9 Quality Management is a modular quality management system covering CAPA, document control, risk analysis, employee training, supplier quality, and more.

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Planio 20

Manage Sofware Projects in One Place

Planio is an issue tracker and agile project management tool based on open-source Redmine. You'll be able to manage projects using agile methodologies such as scrum, host git/svn repos and manage documentation all in one place.

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FogBugz 20

Project, issue, and bug tracking for teams

FogBugz makes it simple to track your projects. It focuses your team on what needs to be done, and brings schedules back into reality. Capture your tasks, features, and customer requests in a central location, bringing clarity to your development effort. Software developers need time to work on our code without distractions and interruptions,...

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Planbox Work 20

Work and Project Management Platform

Planbox Work offers a powerful and easy to use work and project management tool for everyone in your organization. Collaborate, prioritize, plan, manage and track your work, your way.

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ServiceNow Express 20

Cloud-based IT service management software

ServiceNow Express is a cloud-based automated IT service management solution for small and midsize businesses, offering a customer self-service portal, and more

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ZilicusPM 19

Complete Project Management & Collaboration Software with Unmatched Performance

ZilicusPM helps you manage entire lifecycle of project with advance task scheduling, risk management, issue tracker, document management, timesheet tracking and other collaboration features using intuitive interface. ZilicusPM redefines ease of use of online project management software with comprehensive features and desktop like performance. It...

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Wix Answers 18

Online help desk & customer support software built by Wix

Wix Answers is a free to use customer support platform, providing businesses with a knowledge base, built-in call center, multi-channel ticketing system, & more

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Usersnap 15

Usersnap is the #1 bug tracking tool for your browser.

Usersnap creates screenshots of the current browser content. It helps you to communicate effectively about issues and share feedback between developers, customers and everyone involved in a web project. Usersnap is the #1 bug tracking and feedback tool for every web project.

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4me 14

SIAM and ITSM for multi-national organizations

ITRP provides IT service management in the cloud with free self service. ITRP covers all the core ITIL processes and makes it easy to maintain your service catalog. What makes ITRP unique is its ability to track not only the SLAs of the services you provide, but also the SLAs of the services you obtain from external service providers. With ITRP...

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Canfigure 12

Modular ITSM and ITAM solution based on ITIL principles

Canfigure provides integrated or standalone CMDB, Asset Management, Change Management and Service Desk. The highly adaptable design means you can configure the software yourself to cater for any business requirement. Both on-premise and cloud deployment available.

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PractiTest 12

Test management for professionals.

PractiTest is an Innovative end-to-end QA and test management tool that is easy and affordable, yet flexible and methodological. PractiTest is a technology and methodology leader in the field of Application Life Management (ALM), providing its customers with the best in class system to meet their Testing and QA needs.

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C2 ATOM 11

All-in-one service desk software

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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OfficeAmp 11

Office operations & issue management software on Slack.

OfficeAmp is an office operations & issue management software for Slack which provides a central location from which to collect, manage & resolve workplace issues, as well as generally manage all employee requests & questions & office tasks within Slack in real time

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Twproject 10

Friendly project management for smart teams

Twproject is a full featured web based project management software that gives you full visibility and control over your projects.

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Wowdesk 7

Omnichannel customer service help desk software

Wowdesk is a web-based, omnichannel help desk solution designed to deliver positive customer experiences for businesses of all sizes. The platform automates the tracking, recording & lifecycle of customer service requests, and can be customized for different workflows, SLA rules, and org structures.

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Helprace 6

All-in-one customer service solution

Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application

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Tickd 6

Project & ticket management tool for teams

Tickd is a web-based project management tool that enables teams to organize their work into projects, milestones and tickets, as well as manage tasks & collaborate effectively. Tickd provides a mobile responsive interface & integrates with tools like email, Slack & GitHub for seamless collaboration.

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Yodiz 5

Free, Agile Scrum Tool & Issue Tracker

Yodiz is a simple but comprehensive agile tool with visual boards for Sprints, Releases, Backlog, Epics and Issue management. It has powerful reporting dashboards.

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IT Incident Software 4

Web-based helpdesk management solution

IT Incident Software is a web-based IT helpdesk management solution that enables organizations to resolve requests by tracking assets and automating workflows

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test IO 4

QA platform to test web & mobile apps

test IO’s on-demand crowd of professional testers unblocks your QA bottleneck so you can test continuously and ship better software.

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Bontq 3

Bug & issue tracking system

Bontq is a web based bug & issue tracking system. It allows you to manage projects and track bugs very easy because of its clean and user-friendly interface. The essential part of Bontq is it's Desktop Client. Using Desktop Client's functionality you can Capture Screenshots, Record Videos and attach them right to your items.

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Project Drive 3

Web-based project management software

Project Drive is a web based project management software. Our project management tool has been built with flexibility in mind. Project Drive can be customized to your exact needs and will grow with your company. Its is the foremost tool for increasing collaboration and communication through all phases of your projects. Project Drive offers,...

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Chronos Workflow 3

Business Process Automation and Document Management

Chronos Workflow Platform automates and streamlines repeat business processes into a traceable, reportable web-based system that increases efficiency by generating sustainable savings in time and resources. Cloud or Client Server edition Process Optimization – eliminates or reduces redundant paperwork for a ROI to outperform your...

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iHelpDesk 3

Cloud-based help desk service

iHelpDesk is a cloud-based help desk service that allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality.

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ServiceWise 3

Web based help desk management software

ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

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SprintGround 2

Collaboration and task management for developers

SprintGround is a project management, collaboration and release planning tool for software development teams

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Serfy.io 2

Issue ticketing & field service management software for SMEs

Serfy.io is a maintenance service platform with the aim of empowering field service companies to get and manage tasks from their clients, staff or partners

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ManageMart 2

Field service management for industries

ManageMart is a cloud-based field service management software for service industry businesses of all types, providing a range of features for scheduling, invoicing, routing, equipment tracking, expense tracking, estimating, equipment maintenance, reporting, online payment processing, and more

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Elementool Issue Tracking 1

Issue Tracking

Elementool Issue Tracking is a web-based issue tracker that allows your team to track issues/bugs collaboratively with a competitive, easy-to-use application that integrates well with existing systems, while saving you time and money. Issue Tracking's robust life cycle management ensures that no issues or bugs fall through the cracks. It allows...

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Elementool 1

IT project management

Elementool has a 10 year track record of helping some of the world's largest companies save time and money on IT projects. We’ve seen savings of up to 40% on project costs, by implementing our Application Lifecycle Management solutions. Learn more on how to make these solutions work for your company by visiting our website.

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HelpMaster 1

Helpdesk, service desk and customer support software

Great customer service requires a great team, processes, and technology - that's where HelpMaster comes in. HelpMaster is a feature-rich application that is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. HelpMaster gives you CRM, ticketing, web self-service, email to ticket conversion, asset management and...

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Enablon Audit Management 1

Streamline audit & inspection management & ensure compliance

The Enablon Audit & Compliance Management solution offers tools to manage EHS regulations and streamline business processes.

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PageProofer 1

Feedback made easy

Make it simple for your team and clients to leave feedback. Share, comment and track in three clicks. Stop flipping between browsers, spreadsheets and emails trying to keep track of feedback during website development. Leave feedback, alert people when something needs to get fixed and do it all in one place, on your website.

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Collaborate and Manage Projects Online

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Issue Tracking Software

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Avaliação média dos usuários

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