Aqui está nossa lista de aplicativos para Software de Sucesso do Cliente. Use os filtros para restringir os resultados e encontrar exatamente o que você está procurando.

63 apps
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Líder em plataformas comunitárias para sucesso do cliente e suporte.
O inSided é uma solução de autoatendimento SaaS (software como serviço) completa e altamente configurável que ajuda a dimensionar o suporte, permitir o sucesso do cliente e aumentar a adoção do produto, aproveitando o poder da própria comunidade de clientes. Leia mais sobre o inSided
Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
O Bitrix24 é uma plataforma gratuita de colaboração com código aberto e na nuvem, que oferece ferramentas de CRM, gestão de documentos, tarefas, gestão de tempo e gestão de projetos. Usado por mais de 5 milhões de empresas em todo o mundo. Leia mais sobre o Bitrix24
CRM de vendas e marketing para empresas em crescimento
O Agile CRM combina poderosos recursos de automação, telefonia, Internet, dispositivo móvel, e-mail, agendamento e sociais para gerenciar com eficácia toda a jornada do cliente. Leia mais sobre o Agile CRM
Software de gestão de e-mail e caixa de entrada compartilhada para equipes
O Front fornece uma maneira simples para as equipes gerenciarem caixas de entrada de e-mail ([email protected], [email protected], etc.), bate-papo, mídias sociais e mensagens SMS em uma única plataforma colaborativa. Leia mais sobre o Front
Plataforma de comunidade baseada na nuvem para comunidades de marca
O Tribe é um software de comunidade que ajuda empresas de todos os portes a construir comunidades online de marca branca, onde os membros podem discutir e se conectar com a própria marca. Os membros podem explorar feeds, seguir, fazer perguntas, iniciar discussões, participar de enquetes, votar e postar vários tipos de conteúdo. Leia mais sobre o Tribe
Software integrado de vendas e marketing para equipes em crescimento.
O EngageBay é um software tudo-em-um de automação de serviços, vendas e marketing que automatiza vendas de marketing ao combinar geração de leads, marketing por e-mail, automação de marketing, CRM e participação em mídias sociais. O EngageBay ajuda as empresas a adquirir, envolver, cultivar e fechar clientes potenciais a partir de uma única... Leia mais sobre o EngageBay
Solução de sucesso do cliente para empresas SaaS (software como serviço)
O Custify é uma plataforma de sucesso do cliente baseada na nuvem, projetada para ajudar as empresas de SaaS (software como serviço) a gerenciar o engajamento com o cliente e a taxa de rotatividade no modelo de receita recorrente. Os principais recursos incluem rastreamento dos principais indicadores de desempenho (KPIs na sigla em inglês),... Leia mais sobre o Custify
Digital adoption and onboarding platform
UserGuiding is a cloud-based digital adoption & user onboarding solution for teams, which allows users to create interactive product tours, generate custom onboarding flows, & analyze product adoption metrics. The platform allows businesses to create walkthroughs & tours with no coding knowledge. Leia mais sobre o UserGuiding
Telefonia em nuvem para vendas
O CrazyCall é uma solução de telefonia em nuvem para empresas, que permite que os profissionais de vendas substituam seus aparelhos por um software na web habilitado para CRM que oferece gravação de chamadas, números de telefones locais, geração de leads, geração de relatórios em tempo real, automação de campanhas de cold-call e muito... Leia mais sobre o Channels
Caixa de entrada de colaboração para todos os canais de comunicação.
O Trengo é uma plataforma de colaboração que fornece às empresas uma caixa de entrada compartilhada para gerenciar a comunicação da equipe e interagir com os clientes em vários canais, como WhatsApp, e-mail, bate-papo, plataforma de mídia social e chamada de voz. Leia mais sobre o Trengo
Live chat and customer communications management software
LiveCaller is a live chat software designed to help businesses communicate with customers via various channels such as web calls, real-time messaging, third-party applications, and more. Administrators can monitor, measure, analyze and visualize KPIs on a centralized dashboard. Leia mais sobre o LiveCaller
Service-first CRM company that builds support & sales tools
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Leia mais sobre o Zendesk
Gestão de projetos simplificada
O monday.com é a plataforma de trabalho mais fácil para gerenciar qualquer equipe e qualquer projeto: Sincronize, planeje, organize e acompanhe os projetos da equipe, desde um resumo de alto nível até os menores detalhes. Mais de 90.000 equipes usam o monday.com para visualizar os responsáveis por qualquer processo, mantendo-se atualizadas com uma... Leia mais sobre o monday.com
O primeiro software de helpdesk sensível a contexto do setor
O Zoho Desk é um aplicativo de atendimento ao cliente baseado na Internet, que ajuda as empresas a construírem relacionamentos mais sólidos com os clientes. Leia mais sobre o Zoho Desk
Plataforma de Gerenciamento de Trabalho
Pipefy é a plataforma de gerenciamento de trabalho que capacita gestores e equipes a organizar e controlar seu trabalho em um único local. Assim, é possível automatizar qualquer processo por conta própria. Leia mais sobre o Pipefy
Flexible Software. Focused Service.
Vivantio is flexible, reliable, trusted service management software. From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization. Leia mais sobre o Vivantio
CRM for small business
Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more Leia mais sobre o Salesforce Essentials
Solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes
O HubSpot Service Hub é uma plataforma de atendimento ao cliente baseada na nuvem com o objetivo de simplificar processos de gestão de consultas de clientes e melhorar o relacionamento com o cliente. Ele permite que os usuários se conectem com os clientes por meio de bate-papo ao vivo, comunicações individuais com clientes, bots de conversação... Leia mais sobre o HubSpot Service Hub
Reputation marketing with reviews, social & SEO tools
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Leia mais sobre o NiceJob
Loyalty marketing and gift card management
Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries Leia mais sobre o Preferred Patron Loyalty
Customer engagement & retention for subscription businesses
ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals Leia mais sobre o ChurnZero
Unlock the power of learning with LearnUpon LMS
Accelerate employee, partner, and customer success with learning at the core of your growth strategy. LearnUpon LMS unifies, coordinates, and streamlines training delivery across your entire network, making learning your business’s number one competitive advantage. Leia mais sobre o LearnUpon
Support, Simplified.
Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk. And it’s a more personal experience for your... Leia mais sobre o Groove
Create customer journey maps, personas & impact maps online
UXPressia is a platform building customer maps to enhance user experience & visualization via customer journey mapping, personas & impact mapping techniques Leia mais sobre o UXPressia
Product user experience software for product & UX teams
Userpilot is a cloud-based product experience platform designed for customer success & product teams to onboard users and increase product adoption through behavior-triggered experiences. The code-free solution allows users to create, manage & A/B test flows, customize the user interface, and more. Leia mais sobre o Userpilot
We help you get virtual business done™
Liveoak is a conferencing & collaboration platform which combines real-time collaboration, live conferencing, identity verification, and secure eSignature Leia mais sobre o Liveoak Technologies
Cloud Call Center Solutions
3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, Salesforce, and MS Dynamics for global enterprises and customer service teams. Leia mais sobre o 3CLogic
NPS solution for flexible data collection & analysis
SurveyMonkey CX is an NPS solution that enables businesses to collect, understand, and act on their customer feedback. Trigger personalized surveys through multiple channels, identify improvement areas using advanced analytics, and close the loop with customers by triggering follow-up actions. Leia mais sobre o SurveyMonkey CX
Powering the Business of Learning
Drive engagement and increase product adoption with interactive online learning experiences. Thought Industries features a suite of powerful, easy-to-use tools that enable organizations to cost-effectively scale their external or customer training programs from a single, robust platform. Leia mais sobre o Thought Industries
Plataforma de sucesso do cliente
As empresas de SaaS (software como serviço) B2B usam a plataforma de sucesso do cliente do Gainsight para descobrir insights úteis que aumentem a retenção de clientes, reduzam a rotatividade de clientes, impulsionem a defesa da marca e, mais importante, forneçam resultados para os clientes. Leia mais sobre o Gainsight CS
Revenue Intelligence Data Platform for B2B Sales Orgs
SalesDirector.ai is an agnostic revenue intelligence data platform that helps B2B sales organizations scale by capturing and delivering intelligent sales data and analytics to the entire revenue stack. Leia mais sobre o SalesDirector.ai
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more Leia mais sobre o elevio
Real-time analytics for subscription businesses—100% free
ProfitWell provides absolutely accurate subscription analytics for recurring revenue businesses. Get reporting on unit economics, churn, cash flow, and more. Integrates with billing systems like Stripe, Zuora, Chargebee, and Braintree. Leia mais sobre o ProfitWell
Multi-channel Customer Communication Platform
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Leia mais sobre o Acquire
Customer Onboarding Management for Salesforce
Take your onboarding experience to the next level. Create a repeatable and scalable process to ensure each customer is successful. Leia mais sobre o Taskfeed
Accelerate Revenues with Customer Engagement Management
Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them.... Leia mais sobre o Totango
Customer Onboarding Success in Salesforce
TaskRay is the modern project management app for you and your team. Use it to quickly track, manage and communicate your work. Drag-and-drop actions, Chatter conversation and a beautiful, clean interface make project management in Salesforce awesome. Leia mais sobre o TaskRay
LMS for Customer and Partner Training
Skilljar’s learning management system (LMS) enables businesses to scale their customer and partner training programs. The solution accelerates customer onboarding and engagement by enabling multimedia course creation, an intuitive and mobile-responsive learning environment and CRM data integrations. Leia mais sobre o Skilljar
Candidate Experience Feedback Solution
Starred builds recruitment feedback software for Talent Acquisition teams that want to deliver the best possible candidate experience. Our software integrates directly in your ATS and collects actionable feedback on autopilot. Leia mais sobre o Starred
Customer success management tool with Outlook integration
AppsForOps Timeline is a customer success software that provides visibility on customer activity spanning the organization's people, processes and systems. View a timeline of all customer activity directly from within an Outlook inbox, and get the whole picture to make the right decisions. Leia mais sobre o AppsForOps Timeline
Knowledge Management Platform for Customer Service
USU Knowledge Management is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more. Leia mais sobre o Knowledge Center
Online community and forum software
PeerBoard is a community platform designed to help businesses, marketplaces, startups, and clubs manage discussion forums to facilitate engagement between customers, users, and other members. Its privacy controls & group settings allow administrators to build public or private groups. Leia mais sobre o PeerBoard
Customer experience management platform for B2B companies
CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs. Leia mais sobre o CustomerGauge
Plataforma de pontuação de clientes em tempo real
Pontue seus clientes em tempo real e gere tarefas, e-mails e notificações automaticamente para aumentar sua taxa de conversão e reduzir a rotatividade. Leia mais sobre o Salesmachine
Artificial Intelligence-based knowledge management solution
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules. Leia mais sobre o Capacity
Data-driven customer success management software
Freshsuccess is a cloud-based customer success management solution designed to assist customer success teams in managing customers, preventing churn, and increasing account expansion. The platform offers a range of features including workflow management, and customer intelligence & health scoring. Leia mais sobre o Freshsuccess
Comprehensive Product and Customer Success Platform
SmartKarrot is an integrated Product Success and Customer Success Platform, which assists businesses with customer experience management and behavioral analytics. Key features include account health monitoring, granular segmentation, feedback collection and notifications. Leia mais sobre o SmartKarrot
The Most Powerful Customer Success Software.
Amity is the world's most powerful Customer Success software. Amity, senses changes in customer health recommends the right actions and measures effectiveness. Leia mais sobre o Amity
App store optimization and review management solution
AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking. Leia mais sobre o AppFollow
Plataforma de engajamento com o cliente para enviar mensagens direcionadas.
O Userlist é uma plataforma de engajamento com o cliente baseada na nuvem que permite às empresas integrar clientes e otimizar a comunicação enviando notificações baseadas em comportamento a grupos direcionados, por e-mail ou mensagem de texto. Leia mais sobre o Userlist
Video Chat, Cobrowsing, Screen sharing, Certified signature
Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too. Leia mais sobre o VeriShow
Customer Success Software
Kilterly is a customer success software which helps businesses of all sizes manage & maintain customer engagement & loyalty with centralized data insight & automated communication tools such as onboarding & retention campaigns, surveys, and scoring alerts. Leia mais sobre o Kilterly
Chat management tool for contact centers & travel agencies
nixi1 is a chat management software designed to help contact centers, travel agencies, and small businesses handle customer interactions from various channels including WhatsApp, SMS, Telegram, and Facebook Messenger on a centralized platform. Leia mais sobre o nixi1
Customer success, engagement, and satisfaction tracking
Strikedeck is a customer success and engagement platform with real-time customer health scoring, workflow automation, and customer success planning tools. Other features include pre-created or customized workflow recipes, playbooks, task management, alerts, reports, and email sync. Leia mais sobre o Strikedeck
Feedback capture and analysis solution
Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities. Leia mais sobre o Vocally
Key account management software
Maintain key customer accounts with cloud-based collaboration, real-time insights, and the personalized attention valuable customers demand Leia mais sobre o Kapta
Customer Success Software
Akita is Customer Success software that helps you reduce churn and increase revenue from your existing customers through up-sell, cross-sell and expansion. Akita provides your CSMs with customer health scores, playbooks, intelligent alerts, customer journey management tools, success KPIs, and more. Leia mais sobre o Akita
Personalized live customer experience & engagement
OmniCore by SaleMove is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors Leia mais sobre o OmniCore
Customer experience software with journey mapping tools
CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product. Leia mais sobre o CFN Insight
API de análise de fala para análise de sentimento
O OTO é uma API de análise de fala e tecnologia de inteligência de voz com IA que analisa o sentimento do cliente por meio do tom de voz. A plataforma pode ser usada por call centers, provedores de assistência médica, provedores de tecnologia residencial e desenvolvedores de robótica para entender e aproveitar os dados de voz. Leia mais sobre o OTO
AI-based customer success solution for Salesforce & Dynamics
Komiko is an artificial intelligence based platform for customer success management and account management. Designed for sales teams, Komiko integrates with Salesforce and Microsoft Dynamics to capture emails, events, and content, measures and scores engagement, and recommends success playbooks Leia mais sobre o Komiko
User research platform for teams and product people
ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their product Leia mais sobre o ConfirmKit