Aqui está nossa lista de aplicativos para Software de Sucesso do Cliente. Use os filtros para restringir os resultados e encontrar exatamente o que você está procurando.

55 apps
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Software de call center baseado na nuvem para equipes de vendas e suporte
O CloudTalk é uma solução de call center baseada na nuvem para equipes de vendas e suporte que buscam melhorar a produtividade e a satisfação do cliente e impulsionar as vendas. Integre o CloudTalk a ferramentas existentes, compre números de telefone de mais de 80 países, use mais de 40 recursos avançados e supervisione o desempenho da equipe em... Leia mais sobre o CloudTalk
Plataforma de sucesso do cliente
As empresas de SaaS (software como serviço) B2B usam a plataforma de sucesso do cliente do Gainsight para descobrir insights úteis que aumentem a retenção de clientes, reduzam a rotatividade de clientes, impulsionem a defesa da marca e, mais importante, forneçam resultados para os clientes. Leia mais sobre o Gainsight CS
Líder em plataformas comunitárias para sucesso do cliente e suporte.
O inSided é uma solução de autoatendimento SaaS (software como serviço) completa e altamente configurável que ajuda a dimensionar o suporte, permitir o sucesso do cliente e aumentar a adoção do produto, aproveitando o poder da própria comunidade de clientes. Leia mais sobre o inSided
O primeiro software de helpdesk sensível a contexto do setor
O Zoho Desk é um aplicativo de atendimento ao cliente baseado na Internet, que ajuda as empresas a construírem relacionamentos mais sólidos com os clientes. Leia mais sobre o Zoho Desk
Pacote 100% gratuito de ferramentas de CRM, colaboração e comunicação
O Bitrix24 é uma plataforma gratuita de colaboração com código aberto e na nuvem, que oferece ferramentas de CRM, gestão de documentos, tarefas, gestão de tempo e gestão de projetos. Usado por mais de 5 milhões de empresas em todo o mundo. Leia mais sobre o Bitrix24
Software de gestão de e-mail e caixa de entrada compartilhada para equipes
O Front fornece uma maneira simples para as equipes gerenciarem caixas de entrada de e-mail ([email protected], [email protected], etc.), bate-papo, mídias sociais e mensagens SMS em uma única plataforma colaborativa. Leia mais sobre o Front
Plataforma de Gerenciamento de Trabalho
Pipefy é a plataforma de gerenciamento de trabalho que capacita gestores e equipes a organizar e controlar seu trabalho em um único local. Assim, é possível automatizar qualquer processo por conta própria. Leia mais sobre o Pipefy
Software integrado de vendas e marketing para equipes em crescimento.
O EngageBay é um software tudo-em-um de automação de serviços, vendas e marketing que automatiza vendas de marketing ao combinar geração de leads, marketing por e-mail, automação de marketing, CRM e participação em mídias sociais. O EngageBay ajuda as empresas a adquirir, envolver, cultivar e fechar clientes potenciais a partir de uma única... Leia mais sobre o EngageBay
Customer success solution for SaaS businesses
Custify is a cloud-based customer success platform designed to help SaaS businesses manage customer engagement and churn rate in the recurring revenue model. Key features include KPI tracking, activity creation, task assignment, client communications, and audience segmentation. Leia mais sobre o Custify
O ótimo atendimento ao cliente começa com o melhor software de helpdesk.
O LiveAgent é uma solução de helpdesk baseada na Internet, que permite o gerenciamento de tíquetes de suporte em vários canais, incluindo telefone, bate-papo ao vivo e mídias sociais. Leia mais sobre o LiveAgent
CRM de vendas e marketing para empresas em crescimento
O Agile CRM combina poderosos recursos de automação, telefonia, Internet, dispositivo móvel, e-mail, agendamento e sociais para gerenciar com eficácia toda a jornada do cliente. Leia mais sobre o Agile CRM
Solução de atendimento ao cliente baseada na nuvem para empresas de todos os portes
O HubSpot Service Hub é uma plataforma de atendimento ao cliente baseada na nuvem com o objetivo de simplificar processos de gestão de consultas de clientes e melhorar o relacionamento com o cliente. Ele permite que os usuários se conectem com os clientes por meio de bate-papo ao vivo, comunicações individuais com clientes, bots de conversação... Leia mais sobre o HubSpot Service Hub
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Leia mais sobre o Zendesk
Collect real-time customer feedback using the NPS framework
AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Leia mais sobre o AskNicely
Loyalty marketing and gift card management
Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries Leia mais sobre o Preferred Patron Loyalty
Customer engagement & retention for subscription businesses
ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals Leia mais sobre o ChurnZero
Reputation management with reviews, social & SEO tools
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Leia mais sobre o NiceJob
Support, Simplified.
Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk. And it’s a more personal experience for your... Leia mais sobre o Groove
We help you get virtual business done™
Liveoak is a conferencing & collaboration platform which combines real-time collaboration, live conferencing, identity verification, and secure eSignature Leia mais sobre o Liveoak Technologies
Cloud Call Center Solutions
3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, Salesforce, and MS Dynamics for global enterprises and customer service teams. Leia mais sobre o 3CLogic
Create customer journey maps, personas & impact maps online
UXPressia is a platform building customer maps to enhance user experience & visualization via customer journey mapping, personas & impact mapping techniques Leia mais sobre o UXPressia
Product user experience software for product & UX teams
Userpilot is a cloud-based product experience platform designed for customer success & product teams to onboard users and increase product adoption through behavior-triggered experiences. The code-free solution allows users to create, manage & A/B test flows, customize the user interface, and more. Leia mais sobre o Userpilot
NPS solution for flexible data collection & analysis
SurveyMonkey CX is an NPS solution that enables businesses to collect, understand, and act on their customer feedback. Trigger personalized surveys through multiple channels, identify improvement areas using advanced analytics, and close the loop with customers by triggering follow-up actions. Leia mais sobre o SurveyMonkey CX
Powering the Business of Learning
Drive engagement and increase product adoption with interactive online learning experiences. Thought Industries features a suite of powerful, easy-to-use tools that enable organizations to cost-effectively scale their external or customer training programs from a single, robust platform. Leia mais sobre o Thought Industries
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more Leia mais sobre o elevio
Customer Onboarding Management for Salesforce
Take your onboarding experience to the next level. Create a repeatable and scalable process to ensure each customer is successful. Leia mais sobre o Taskfeed
Multi-channel Customer Communication Platform
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Leia mais sobre o Acquire
Accelerate Revenues with Customer Engagement Management
Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them.... Leia mais sobre o Totango
Subscription & financial metrics in one place
ProfitWell provides free and accurate subscription financial metrics for 6k+ companies by seamlessly integrating with billing systems Leia mais sobre o ProfitWell
LMS for Customer and Partner Training
Skilljar’s learning management system (LMS) enables businesses to scale their customer and partner training programs. The solution accelerates customer onboarding and engagement by enabling multimedia course creation, an intuitive and mobile-responsive learning environment and CRM data integrations. Leia mais sobre o Skilljar
Customer Onboarding Success in Salesforce
TaskRay is the modern project management app for you and your team. Use it to quickly track, manage and communicate your work. Drag-and-drop actions, Chatter conversation and a beautiful, clean interface make project management in Salesforce awesome. Leia mais sobre o TaskRay
Customer success management tool with Outlook integration
AppsForOps Timeline is a customer success software that provides visibility on customer activity spanning the organization's people, processes and systems. View a timeline of all customer activity directly from within an Outlook inbox, and get the whole picture to make the right decisions. Leia mais sobre o AppsForOps Timeline
Candidate Experience Feedback Solution
Starred builds recruitment feedback software for Talent Acquisition teams that want to deliver the best possible candidate experience. Our software integrates directly in your ATS and collects actionable feedback on autopilot. Leia mais sobre o Starred
Knowledge Management Platform for Customer Service
Unymira's Knowledge Center is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more. Leia mais sobre o Knowledge Center
Plataforma de pontuação de clientes em tempo real
Pontue seus clientes em tempo real e gere tarefas, e-mails e notificações automaticamente para aumentar sua taxa de conversão e reduzir a rotatividade. Leia mais sobre o Salesmachine
Cloud-based solution for automating sales operations
SalesDirector.ai is a cloud-based sales force automation solution that helps enterprises facilitate data capture, customer relationship management (CRM) & marketing attribution using artificial intelligence (AI) technology. The centralized platform also enables users to conduct coaching & training. Leia mais sobre o SalesDirector.ai
Data-driven customer success management software
Natero is a cloud-based customer success management solution designed to assist customer success teams in managing customers, preventing churn, and increasing account expansion. The platform offers a range of features including workflow management, customer intelligence & health scoring, and more. Leia mais sobre o Natero
Comprehensive Product and Customer Success Platform
SmartKarrot is an integrated Product Success and Customer Success Platform, which assists businesses with customer experience management and behavioral analytics. Key features include account health monitoring, granular segmentation, feedback collection and notifications. Leia mais sobre o SmartKarrot
The Most Powerful Customer Success Software.
Amity is the world's most powerful Customer Success software. Amity, senses changes in customer health recommends the right actions and measures effectiveness. Leia mais sobre o Amity
Net Promoter Score & customer experience management software
Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess the loyalty of customer relationships, with the aim of driving growth & reducing customer churn. Promoter offers a guided best-practice approach to NPS. Leia mais sobre o Promoter.io
App store optimization and review management solution
AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking. Leia mais sobre o AppFollow
Artificial Intelligence-based knowledge management solution
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules. Leia mais sobre o Capacity
Video Chat, Cobrowsing, Screen sharing, Certified signature
Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too. Leia mais sobre o VeriShow
Pushes customer engagement further than traditional CRMs
Creedenz CXM facilitates Enterprise business users to encourage, drive and manage customer engagement across core areas of sales, marketing, services and more Leia mais sobre o Creedenz CXM
Customer Success Software
Kilterly is a customer success software which helps businesses of all sizes manage & maintain customer engagement & loyalty with centralized data insight & automated communication tools such as onboarding & retention campaigns, surveys, and scoring alerts. Leia mais sobre o Kilterly
Feedback capture and analysis solution
Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities. Leia mais sobre o Vocally
Net Promoter Score® to measure, act, monetize and grow your customer base.
CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place – end-to-end and fully integrated – a program can be up and running much faster than comparable in-house programs. It sends over 5 million emails on... Leia mais sobre o CustomerGauge
In-app feedback platform for collecting NPS data
SatisMeter is an in-app feedback solution that collects NPS data based on distinc usage patterns from web and mobile apps, as well as email Leia mais sobre o SatisMeter
Customer Success Software
Akita is Customer Success software that helps you reduce churn and increase revenue from your existing customers through up-sell, cross-sell and expansion. Akita provides your CSMs with customer health scores, playbooks, intelligent alerts, customer journey management tools, success KPIs, and more. Leia mais sobre o Akita
Customer experience software with journey mapping tools
CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product. Leia mais sobre o CFN Insight
Cloud-based Learning Management System
Intellum's Exceed LMS is the first Open Asset Learning Management System on the market. Leia mais sobre o Exceed LMS
Key account management software
Maintain key customer accounts with cloud-based collaboration, real-time insights, and the personalized attention valuable customers demand Leia mais sobre o Kapta
AI-based customer success solution for Salesforce & Dynamics
Komiko is an artificial intelligence based platform for customer success management and account management. Designed for sales teams, Komiko integrates with Salesforce and Microsoft Dynamics to capture emails, events, and content, measures and scores engagement, and recommends success playbooks Leia mais sobre o Komiko
User research platform for teams and product people
ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their product Leia mais sobre o ConfirmKit
Customer success, engagement, and satisfaction tracking
Strikedeck is a customer success and engagement platform with real-time customer health scoring, workflow automation, and customer success planning tools. Other features include pre-created or customized workflow recipes, playbooks, task management, alerts, reports, and email sync. Leia mais sobre o Strikedeck