Ortto

Software de automação de marketing simples e visual

Classificação geral

4,6 /5
(111)
Relação qualidade/preço
4,4/5
Recursos
4,3/5
Praticidade
4,5/5
Suporte ao cliente
4,5/5

91%
dos usuários recomendam este app
Classificar por

111 avaliações

Tanim
Classificação geral
  • Setor: Internet
  • Porte da empresa: 10 000+ funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

A bit pricey, but worth it

Avaliado em 21/01/2022

Vantagens

Unlike some others Autopilot is super easy to use even for the first time user.

Desvantagens

A bit on the pricier side. I would love to see them offer better pricing.

Jamie
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Marketing Automation on Steroids

Avaliado em 21/03/2018

Vantagens

Autopilot is a marketers dream tool. You can create a 'journey' for almost any task, from sending out an email newsletter to creating an advanced nurture journey based on segmentation, rules, lead owners, default and custom fields, website actions and much, much more. If you use tools such as Salesforce and Segment then you can get even more out of the tool with less work, but I personally don't use either and I still get a huge ROI on the product. They also just updated the email building tool which was a very welcome update.

Desvantagens

It would be great if the tool worked with other CRM's than just Salesforce. Some of the actions and triggers, particularly when it comes to API triggers are quite limited so some improvements with that would be great. The price can get quite high with large numbers of contacts and the business plan selected (A/B testing, API triggers and more). I would also like to see an end-user subscription management feature added so that I can fully move away from other email tools (i.e. MailChimp) whilst being compliant with the likes of GDPR.

Alex
Classificação geral
  • Setor: Produção audivisual
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 6.0 /10

Good in theory but not a solid longterm solution

Avaliado em 24/11/2019

We used Autopilot for two+ years and now we're looking to move it off.

We used Autopilot for two+ years and now we're looking to move it off.

Vantagens

Autopilot is really good to get you thinking about user journeys and how your customers should be getting information through your funnel.

Desvantagens

The user thresholds are frustrating and they will move up in costs very quickly. The most frustrating is the lack of customer support.

Avaliador Verificado
Classificação geral
  • Setor: Educação superior
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A Huge Breath of Fresh Air

Avaliado em 11/11/2018

Autopilot allows us affordable access to tremendous marketing automation potential from one-off...

Autopilot allows us affordable access to tremendous marketing automation potential from one-off email bursts to complicated journeys that follow our prospects through the entire funnel. After more than a year of searching for a program that could integrate with our website, Facebook, Salesforce and Twilio and do so affordably, Autopilot has been an unbelievable value. The program has occasional rough edges, especially in terms of designing and editing audience segments for journeys, and producing emails, but it's the best combination of ease-of-use, breadth of capabilities and affordability I've found in this space. Would strongly recommend to cash-strapped small organizations with a limited contact base.

Vantagens

Affordability for a small contact list
Ease of use
Visual Journey Builder
Salesforce integration
Features for price

Desvantagens

Limits in contact segmentation
Limits in triggers for actions
Email editing suite can be a little basic

Avaliador Verificado
Classificação geral
  • Setor: Software
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

One of the best marketing automation tools

Avaliado em 12/12/2018

We are using Autopilot for marketing automations to onboard our new trial users. It has worked...

We are using Autopilot for marketing automations to onboard our new trial users. It has worked pretty well for our use case.

Vantagens

Its a very easy to use solution and has a robust feature set. Their journey creator is flawless and even a non-techinical person can use it with ease.

The have very robust APIs and you can confirgure autopilot pretty easily with their APIs.

Desvantagens

It would be great we can use our custom mail server to send the mails, like Mailgun or SendGrid.

Resposta do Ortto

Thanks! We are so happy to have you on board. Great to see that you are having fun with Autopilot.

Adrian
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great Value For Money

Avaliado em 21/05/2019

Vantagens

I have been using Autopilot for over two years and have enjoyed every moment of the journey. The price is excellent and I love the heads up feature. This feature alone has increased conversions considerably for me. I like that Autopilot is easy to integrate and like the journey builder. I love that you can customize the experience depending on weather someone has clicked, opened, left unread. It's everything you could want.

Desvantagens

I wished they had their own form builder. Currently the software will scan forms and integrate that way but it would be great if we could build own own from withing Autopilot. Other than that there aren't any other cons for me.

Jackie
Classificação geral
  • Setor: Instalações e serviços de lazer
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 8.0 /10

Helped make email marketing easier!

Avaliado em 06/11/2018

Vantagens

We implemented Autopilot when we got serious about following up on internet based leads for our clients. I loved that I could create a "journey" for a potential customer that was not only automatic, but, as personalized as it could be for an email marketing campaign.

The visual way that these journeys are mapped out makes total sense to me, and I appreciate how concrete it is.

Desvantagens

As a novice, at best, I found that creating "journeys" took me a lot of time to understand. Once I did, it definitely got easier, but, it required some time and attention.

I think that there are probably still features of this software that I am unsure how to use; and haven't been confident enough to explore.

Bartosz
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Powerful tool with good UI and big API

Avaliado em 16/11/2017

Vantagens

Autopilot has so many features, yet it is quick, simple to use and has a great UI/UX. Almost always I know what to do right away. Journeys are great, for me as a developer and for other people in Marketing team.

I also have experience with API and their customer support. API is very well written with examples and possibility to test the code. I have contacted their customer support a few times and in most cases they responded quickly.

It is also fantastic to have SalesForce integration.

Desvantagens

I had some problems understanding the conversion funnel in the dashboard and had some problems with sending autopilot_id information when we wanted to track the user after form submission.

Sundeep
Classificação geral
  • Setor: Software
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 6.0 /10

Could be better

Avaliado em 20/10/2019

Vantagens

We use Autopilot for Marketing Automation, this is really helpful in building the flows and defining the communication. This can easily be the all in one tool.

Desvantagens

Though the platform is powerful there are some basic functionalities missing, the dashboards are incomplete and the integrations are not so great.

Jeff
Classificação geral
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Great Entry Level Marketing Tool

Avaliado em 10/01/2018

Vantagens

The easy to use interface with the drag and drop journey builder. The heads up message are great and the api is easy to use.

Desvantagens

Support is limited on the lower level accounts they will only speak with you on the phone if you spend a certain level of money.

Aaron
Classificação geral
  • Setor: Construção
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Improving on improvement

Avaliado em 10/10/2017

The cost per additional mobile app user is a bit annoying, but when we run the numbers, it still...

The cost per additional mobile app user is a bit annoying, but when we run the numbers, it still makes it a good investment to have most of our employees on the app.

Vantagens

I love the fact that it tracks my whole business from lead generation (that helps me fill in routes based on a map) to setting up the contract (with recurring services and pre-scheduled packages) to crew management (with photo uploads and clock-in/clock-out of jobs and contacting customers) to invoicing (which can be automatic) to receiving payment (even by credit card on the mobile app!). Keeping records on paper and trying to run schedules for weekly, bi-weekly and tri-weekly services would be a nightmare! This really is an AutoPilot software. It is a complete solution that tracks everything which allows it to be the ultimate solution for reporting. I can look at sales close ratios, revenue per lead source, job completion times against budgeted hours, past-due invoices and so much more! I have worked with the system from Property Maintenance Technician to Sales Rep to General Manager and have not been disappointed.

Desvantagens

Their asset management portion is in its beginning stages and is not incredibly useful at the moment, but they continue to build on their system and I suspect that they will soon have a robust equipment and vehicle management system.

Brian
Classificação geral
  • Setor: Software
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

A solid shout for marketing automation

Avaliado em 03/10/2019

Excellent, their customer service provides just that. They are knowledgeable and very responsive....

Excellent, their customer service provides just that. They are knowledgeable and very responsive. Highly recommend.

Vantagens

AutoPilot is an amazing piece of software, it just works and works well. They achieve exactly what they promise and it is a joyful user experience.

Desvantagens

They used to have a cheaper plan for smaller accounts which I found useful for managing my startup. When they removed this, it became a choice of staying with them and taking the hit on the pricing or to keep with them. I stayed with them - great decision!

Avaliador Verificado
Classificação geral
  • Setor: Software
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

The beginning of a long romance with mailing system you won't see coming

Avaliado em 04/06/2018

Vantagens

Being a non-developer in developer-heavy environment, I greatly value products that allow you to set up stuff in graphic editor. While it was not so easy at first, once I worked with it for a while I find it intuitive, smart, and allowing you to quickly get to what you need. It also allows you to set up complicated journeys relatively easy!

Desvantagens

If you won't have a colleague to show you the ropes, it may be challenging to start using. The pricing is rather steep and pays off only if you want to heavily personalize your journeys - if you are looking for bulk simple solutions, then the pricing is suboptimal.

Avaliador Verificado
Classificação geral
  • Setor: Consultoria de gestão
  • Porte da empresa: 11 - 50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 4.0 /10

Amazing concept, heavy sales pitch - but doesn't perform with easy of use, nor high delivery

Avaliado em 21/05/2018

Not great for mass marketing, but they pitched that it was

Not great for mass marketing, but they pitched that it was

Vantagens

- This is an app maker/developers dream
- Code the processes and workflows, with marketing built in.
- Wonderful for apps, and tech heavy businesses with a lot of custom even triggers and customizations

Desvantagens

- UI is not made for other, non-tech applications. They promote heavily saying it does, but the journeys are not made for that
- This is a event-based marketing tool, not necessarily a journey based nor funnel tool. There is a big difference
- They use Lyft a lot for their promotions, but keep in mind how different Lyfts marketing process must be from yours, and decide accordingly.
- Mass market emails and correspondence requires near coding like effort.
- This is a 1 to 1 solution, that lost the ability to do 1 to many communication efforts.

Avaliador Verificado
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Great tool for automating your business

Avaliado em 10/01/2019

Vantagens

You can create very complex customer journeys and almost automate communications throughout the whole process.

Desvantagens

Connectivity to other apps is still limited... for example Pipedrive doesn't allow to connect Deals, only Contacts.

Ronnie
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Automate your Customer journeys like never before!

Avaliado em 06/12/2016

Just in the short time of implementing Auotpilot on our website and various places our capturing of...

Just in the short time of implementing Auotpilot on our website and various places our capturing of customer's information has more than tripled. This has allowed us to track where they are, where they've been and helps us figure out and track where we want them to go. If you want to take your tracking of customers to the next level be sure to check out Autopilot. It's been a game changer.

Vantagens

Automation, of everything you can imagine for where your customers/clients are in the journey of your organization.

Desvantagens

Cost is a little inhibiting for smaller orginizations.

Avaliador Verificado
Classificação geral
  • Setor: Software
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 7.0 /10

Automation at cost effective price - Autopilot

Avaliado em 18/11/2019

Vantagens

Autopilot if great for automation and creating workflows.
The emails can be created easily with the template builder.
Integration with forms present on the website is seamless.

Desvantagens

There are some basic functionalities like resizing the tabs and sorting to be missing.
Sometimes the platform gets slow and unresponsive

Avaliador Verificado
Classificação geral
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

It is very good because its tools are functional

Avaliado em 12/05/2018

a great help and good benefits obtained

a great help and good benefits obtained

Vantagens

Pros: offers a large amount of reports, functionality and value on our tool and basically avoids having to repeatedly perform the same marketing tasks. You can send email or SMS campaigns instantly.

Desvantagens

Cons: It's not as intuitive as it should be; However, once it is understood, it is much easier to set up campaigns. You must be an advanced user to understand how to do almost anything in the tool. In the same way, the tasks you perform are not simple, so I understand that simplifying it is something to admire.

Alicja
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 201 - 500 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Beautiful, powerfull and userfriendly

Avaliado em 14/05/2020

Vantagens

I love Autopilot journeys and campaigns. I like the way how you onboard new users. I like your newsletters "in the loop" which was stopped now but hope to see it coming on my mailbox back again. The idea of helping users to develop in order to develop yourself in wonderful. I love your templates that are very customer-oriented and give ideas on how to use Autopilot more.

Desvantagens

None. Just looking for features in Actions in Campaigns like resend to not opened etc.

Ratko
Classificação geral
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A great tool for personalising communications with customers through emails and SMS.

Avaliado em 16/11/2017

Onboarded more than 100 users for a client. Created clients out of inquiries.

Onboarded more than 100 users for a client. Created clients out of inquiries.

Vantagens

Easy to setup first for simple campaigns. Reporting is quite powerful and easy to use. Integrates with a few powerful apps (Slack, Segment, Instapage). Ability to create powerful campaigns with a lot of triggers and actions (no limit)

Desvantagens

Price is too high. A bit more complex than what you can find in guides - you need to talk to support to fully understand it. Some things need to be sorted through support. Can't change account name or invoice details.

Benton
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 11 - 50 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great marketing automation software

Avaliado em 16/01/2019

Vantagens

Has easy to use interface. Can quickly create campaigns.

Desvantagens

No email creator. Can be hard to manage multiple lists as gets a little convoluted.

Paul
Classificação geral
  • Setor: Internet
  • Porte da empresa: 11 - 50 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Easiest marketing automation tool I have been able to find

Avaliado em 15/12/2018

- Very easy b2b nurture campaign set-up.
- Nice, easy and informative dashboard with exporting...

- Very easy b2b nurture campaign set-up.
- Nice, easy and informative dashboard with exporting options.

Vantagens

I love how everything just works.

In my experience with other, bigger tools, set-up and implementation takes months, not to mention huge investments. After implementation the tools took ages to get familiar with and didn't work smoothly. And customer service was slow and often unhelpful, regardless of their best intentions.

Implementing autopilot has cost me (no external consultant needed) minutes. Using it has been as intuitive as one would expect from an up-to-date tool. The customer service has, up until this point, been very helpful and quick.

Desvantagens

- no cons so far. And now I need to type this sentence to get this review approved.

Resposta do Ortto

Thank you Paul, is great to have you onboard.

Abhay
Classificação geral
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente

Simple and robust marketing automation

Avaliado em 03/12/2015

Marketing automation - you probably need it.

Has it been accessible, easy to setup, and...

Marketing automation - you probably need it.

Has it been accessible, easy to setup, and affordable. Not really.

Enter Autopilot. I was skeptical that such an inexpensive and simplified marketing automation platform could achieve our fairly complex marketing automation needs (a/b tested email campaigns with sub-funnels based on main funnel interaction, etc.) but was pleasantly surprised to find that it not only sufficed, but made it a hell of a lot easier to configure.

Customer service has been top notch as well. Even though the platform is simple, there are inherent complexities when automation is involved. The support team has handled my questions really fast, and with thorough explanations and further resources.

Thumbs up! Shout out to Mr. Sharkey.

Fletcher
Classificação geral
  • Setor: Internet
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best marketing automation software on the market

Avaliado em 12/05/2019

Vantagens

The visual journey builder is amazing. I tried all of the different marketing automation tools and AutoPilot was the clear winner.

Desvantagens

The integrations are great but I wish they had even more! A Drift integration and Stripe integration would be huge.

Resposta do Ortto

Thanks for your review! We are happy that you are happy!

Jesse
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 51 - 200 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Very effective tool for reaching your desired audience.

Avaliado em 07/09/2017

Reached customers I wouldn't have reached otherwise.

Reached customers I wouldn't have reached otherwise.

Vantagens

Very easy to put together journeys based on who you are trying to reach. It's a great way to place your sales cycle on "autopilot."

Desvantagens

You really need to figure out the software by trial and error. A guide to all capabilities would be appreciated.