Avaliações do Zoho Billing
Zoho Billing
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95 avaliações
- Setor: Bancos
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Fonte da avaliação
Classificação geral
Great product to mange your recurring billing!
Avaliado em 14/04/2015
I've been using Zoho Subscriptions for over 5 months. I was looking for something to replace an...
I've been using Zoho Subscriptions for over 5 months. I was looking for something to replace an outdated and hard to mange system. With Zoho, we are able to manage all aspects of our product's subscription services all in one elegantly designed place. The system is very intuitive and lends itself to naturally to easy customer management. I'd highly recommend it.
Vantagens
There is a great product dev team behind this product that is eager to get any issue resolved in a proactive manor. If you find an issue, they are sure to help you find a solution.
Desvantagens
It's is tied to Zoho Books. It would be nice if it integrated into other accounting platforms such as Xero or Quickbooks, especially in the US.
Reports could be a little more robust.
- Setor: Alimentação e bebidas
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Zoho products are too good for small business owners
Avaliado em 29/05/2021
I am using their many products, like Zoho email, Zoho commerce, Zoho invoice, Zoho books, Zoho...
I am using their many products, like Zoho email, Zoho commerce, Zoho invoice, Zoho books, Zoho campaigns, Zoho Sales IQ. All the products are wonderful, affordable with world class quality. Mostly I use them to manage my company and and 2 eCommerce websites [SENSITIVE CONTENT HIDDEN].
I am fully satisfied with them.
Vantagens
All in one apps and inexpensive for small business owners. The company makes many awesome business apps, most of the apps are inexpensive but have world class quality.
Desvantagens
Cons, they don't advertise a lot about their wonderful products. Wish they are in media and advertising about their products so that more awareness would be created.
- Setor: Automotivo
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Mostly Satisfied
Avaliado em 30/05/2019
Vantagens
I appreciate multiple integration capabilities.
Desvantagens
Having to purchase different packages of features that should already be included
- Setor: Software
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 9.0 /10
Great for my Renewals !!
Avaliado em 01/05/2019
Overall a great solutions that works really well , don,t have anything really bad to say about it...
Overall a great solutions that works really well , don,t have anything really bad to say about it ... does exactly what it need to do !!
Vantagens
Set it and forget it , i would not be able to function with the amount of subscriptions i have , Zoho take the hard work out of the management
Desvantagens
No being able to change a subscription easily once set up , also not being able to change a customers Vat Rate , i have customers in different zones and if they ask to change from GBP to USD i have to create a new account
- Setor: Software
- Porte da empresa: 2 - 10 funcionários
- Usado Outro durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Great tool for presenting and maintaining subscriptions
Avaliado em 05/09/2019
Because our service model is subscription based, Zoho's tool that interacts with its CRM and other...
Because our service model is subscription based, Zoho's tool that interacts with its CRM and other tools (like creator) is invaluable, and we are very pleased with it, and plan to use it indefinitely.
Vantagens
Loved the tool for building subscription checkout options, as well as the templates and options to customize with code. There was a great deal of freedom presented, and it served us very well. The ability to create and manage the plans themselves was also highly intuitive, and easy to adjust and update.
Desvantagens
I have been very happy with this service, and if I have something I wish I could do, almost always find that this has already been covered in another feature.
Resposta do Zoho
Hi there,
Thank you so much for taking the time to review us.
We are really glad that you are able to manage your subscriptions seamlessly using Zoho Subscriptions. And it's great to know our integration with Zoho CRM and Creator are helpful. That's exactly what we aimed at offering - a powerful, integrated ecosystem!
If you are interested, we would love to hear and publish your success story with Zoho's millions of customers. Feel free to reach out to me anytime.
Cheers,
Harikrishna
- Setor: Internet
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great Recurring and Billing Software
Avaliado em 25/11/2018
Maintaining clients payment record was not easy but thanks to Zoho subscription for solving this...
Maintaining clients payment record was not easy but thanks to Zoho subscription for solving this issue for us. We are planning to buy more products of ZOHO.
Vantagens
Keeping a track of your clients payment details, processing a refund or creating a Coupon code using this software is fun and that easy. This has made my life simple.
Desvantagens
I have been using this software for more a year now and did not find any issues with this.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
The perfect start for us as a startup (ZOHO ONE Suite)
Avaliado em 17/02/2019
Vantagens
Easy to set up
Easy to operate
Support reacts very quickly on all channels
Extremely flexible for all business areas
Benefit from this in connection with ZOHO CRM
But don't use the API yet
Desvantagens
At the moment I can't think of any details there. We are really very satisfied. With a few subscriptions everything has worked very well so far.
- Setor: Software
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Great system
Avaliado em 31/05/2019
Vantagens
The customer service is awesome! Someone is always available to speak over the phone right away !
Desvantagens
I wish you could have 1 email address associated with various different customers vs creating 1 customer and having multiple subscriptions under one.
- Setor: Armazéns
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Fonte da avaliação
Classificação geral
Zoho Subscription, simple, powerfull and flexible
Avaliado em 28/04/2015
We are actually using Zoho Subscription for renting out storage and parking spaces. Not typically...
We are actually using Zoho Subscription for renting out storage and parking spaces. Not typically what subscription software are made for!
We found that Zoho Subscriptions were the best way to go for us, not only because of their standard functionality, but also due to their many, very functional API's. Very helpfull for us now, and in the future.
The responsiveness at Zoho support have also been a main, very positive factor.
We are very happy that we chose to go with Zoho Subscriptions, and plan to roll out this in soulution in other countries where we operate as well.
Lasse Høydal
Vantagens
Very responsive support.
Integrated with Zoho Books and CRM - a mature product with many users.
The API's
Able to handle both CC card and non-CC card customers
Desvantagens
Still quite a new product in the Zoho family.
More custom reporting always helpfull.
- Setor: Software
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
Good billing solution for a SaaS company
Avaliado em 31/03/2019
Vantagens
Easy to setup, good product pricing features
Desvantagens
Would be nice to have a website embed feature.
- Setor: Serviços ao consumidor
- Porte da empresa: 11 - 50 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Love subscriptions
Avaliado em 28/04/2022
Vantagens
The product is so simple to use and to set up. I don’t know what I would be doing without subscriptions
Desvantagens
I wish subscriptions had a more options of what date the recurring charges would apply.
Other than that, no other complaints
- Setor: Varejistas
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Easy and efficient
Avaliado em 31/05/2019
We have been using Zoho subscriptions for about a year now and so far so good. We have had some...
We have been using Zoho subscriptions for about a year now and so far so good. We have had some road blocks in the bringing trying to figure out where all the functions we needed where and now to handle special circumstances, but we have figured out most of its workings and its been pretty much smooth sailing since then.
Vantagens
I like that you can postpone payment if someone wishes to suspend their membership without have to cancel the whole subscription. I also like that emails are so easy to send the customers right through the website.
Desvantagens
My only complainant is that the initial set up when adding a new customer could be a little more simplified and straight forward. Some of our sales team says it takes a few times to get used to where all the information is that is required and is doesn't point you in the right direction (i.e. high lighting a tab you missed) it just tells you you missed for example the address. Also I would like to see a reminder for when someone's postponed payment will be due again.
- Setor: Serviços de informação
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Zoho Subscriptions hits the sweet spot!
Avaliado em 30/05/2019
Vantagens
Zoho Subscriptions hits the sweet spot by providing the functionality needed by most small to medium sized subscription providers at a low cost. Its direct integration with Avalara Tax takes care of critical sales tax calculations. Its multiple payment providers handle everything from credit card transactions to delayed invoicing. Its built-in subscription management reminders and customer portal keep your customers up to date on their subscription status.
Desvantagens
Lack of a direct Quickbooks integration.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Executive Director
Avaliado em 30/05/2019
Overall, a positive experience in respect to CRM manangement
Overall, a positive experience in respect to CRM manangement
Vantagens
-extremely powerful
-subscription renewal an excellent feature
Desvantagens
-lag between CRM syncing with subscription
-problem with subscription: prorated rates within a month are not flexible; and adding 2nd tier subscriptions is complex and awkward
-cannot change change on 2nd tier subscriptions automatically
-updates to subscribers disappear to subscriber in 7 days and cannot be re-implemented by admin
- Setor: Editoras
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
An excellent, automated software with great customer service
Avaliado em 28/04/2019
Vantagens
It's automated and super customizable. Any questions are always answered promptly by the customer service team
Desvantagens
There are so many customization options that it can get complicated to do very simple tasks unless you know where to look
- Setor: Internet
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great value!
Avaliado em 30/04/2019
It's been great!
It's been great!
Vantagens
Was much better than Chargify or Recurly, as there was no % taken from the subcription.
Desvantagens
The fact you couldn't embed/create your own hosted pages using Zoho Subs without a long form
- Setor: Software
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Review
Avaliado em 04/06/2019
Vantagens
Easy recharge, integrations, automation, and communication
Desvantagens
glitches in the system that do not apply payments correctly or do not allow the customers to pay via forte
- Usado Mensal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Easily manage subscriptions
Avaliado em 09/11/2017
Keeps track of all subscription start and stop dates, and provides easy metrics.
Keeps track of all subscription start and stop dates, and provides easy metrics.
Vantagens
Easily handles billing for recurring subscriptions, without having to remember to send bills each month. Allows for either auto-credit card billing, or simply sending an invoice.
Desvantagens
Hard to view details of multiple subscriptions at a single client. All subscriptions are listed exactly the same way, so it makes it difficult to find the specific one for which you are looking.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great program!
Avaliado em 03/06/2019
Vantagens
Zoho Subscription is very user friendly, easy to use and very intuitive
Desvantagens
There is nothing I can think of that I did not like
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
About Zoho
Avaliado em 31/05/2019
It's very easy to keep track of subscriptions without the fear of missing to bill
It's very easy to keep track of subscriptions without the fear of missing to bill
Vantagens
It's simple and easy to use. It's very user friendly and designed for easy understanding
Desvantagens
Certain mandatory features are not available
- Setor: Segurança e investigações
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Zoho Subscriptions Review
Avaliado em 03/06/2019
Good
Good
Vantagens
Our customer base is organized in one place in a very coherent manner.
Desvantagens
In my opinion, the reporting given could be better.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Mensal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Zoho Subscriptions Review
Avaliado em 02/06/2022
Vantagens
Support for the application is excellent and there is ease of access for all features and it is easy to understand.
Desvantagens
Further customization within the application would be nice especially if there are particular types of subscription that need different options aside from the ones there by default.
- Setor: Software
- Porte da empresa: 2 - 10 funcionários
- Usado Mensal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
User friendly, easy to use
Avaliado em 27/06/2019
Have used Zoho for over 4 years. Subscriptions is a great customer management tool for large client...
Have used Zoho for over 4 years. Subscriptions is a great customer management tool for large client base/data base
Vantagens
Software is easy to set up, maintain and use.
Interfaces well with Zoho Books accounting software.
Ideal for SME orgainsations wanting value for money, easy of application and great customer support.
Desvantagens
Don't really dislike anything about it. If we had to be picky, you have to leave Subscriptions to go into other Zoho applicatons like Books or Inventory
- Setor: Bens de consumo
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excellent way to easily start a small subscription business
Avaliado em 15/04/2021
Good experience. Add subscription service to even a WordPress site (using their supplied embed...
Good experience. Add subscription service to even a WordPress site (using their supplied embed code, a button/link, or wordpress plugin) with minimal effort.
Vantagens
Zoho Subscriptions is easy to start, especially if you're already in the "zoho software ecosystem". You can create a new Product and define your Plans, and have them ready for clients all within an hour. The "hosted pages" keeps all the tricky technical aspects including customer & billing info off of your application/site.
Desvantagens
Like most Zoho products it has a slightly "unpolished" feel to the UI, but the features are all there.
- Setor: Hospitais e Saúde
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
great product great service
Avaliado em 04/06/2019
Accounting, subscriptions and CRM
Accounting, subscriptions and CRM
Vantagens
The constant and unwavering support. Speedy reports and ability to
get help while in the application via an active chat like.
The reports are excellent and very fast.
The modules are integrated and priced well below the competition
Desvantagens
After using Quickbooks for 10 years I am at a loss to find anything negative.
