--- description: Avaliações detalhadas do Whatfix com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Whatfix com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Whatfix - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/231/customer-service/software) > [Whatfix](/software/101353/whatfix) # Whatfix Canonical: https://www.getapp.pt/software/101353/whatfix Page: 1 / 4\ Seguinte: [Next page](https://www.getapp.pt/software/101353/whatfix?page=2) > O Whatfix ajuda as empresas a oferecer uma integração fácil e moderna, um treinamento efetivo e um melhor suporte usando orientações contextuais e no aplicativo, exibidas para o usuário quando ele precisa. O Whatfix impulsiona a adoção digital e a habilitação do usuário visando a aumentar a produtividade e o envolvimento. > > Verdict: Rated **4.6/5** by 77 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 77 Avaliações | | Praticidade | 4.5/5 | Based on overall reviews | | Suporte ao cliente | 4.9/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Whatfix - **Location**: San Jose, EUA - **Founded**: 2013 ## Commercial Context - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, búlgaro, catalão, chinês, chinês tradicional, coreano, dinamarquês, eslovaco, esloveno, espanhol, francês, hebraico, húngaro, indonésio, inglês, irlandês, islandês, italiano, japonês, letão, lituano, malaio, norueguês, português, romeno, russo, sérvio, sérvio, tailandês, ucraniano, vietnamita, árabe - **Available Countries**: Alemanha, Arábia Saudita, Austrália, Bielorrússia, Brasil, Bulgária, Bélgica, Canadá, Catar, China, Chéquia, Croácia, Dinamarca, Emirados Árabes Unidos, Eslováquia, Eslovénia, Espanha, Estados Unidos, Estónia, Filipinas and 31 more ## Recursos - API - Acadêmico/Educação - Acompanhamento de atividades - Alertas/notificações - Alerts/Escalation - Análise de dados visual - Análise do funil de vendas - Análise por coorte - Aprendizado assíncrono - Aprendizado de máquina - Aprendizado móvel - Aprendizado sincronizado - Autoria de cursos integrada - Ações ativadas por eventos - Banco de dados do cliente - Biblioteca de conteúdo - CRM - Caminhos e trajetórias de aprendizagem - Capacitação de funcionários - Coleta de dados de multicanal ## Integrations (24 total) - Bullhorn ATS & CRM - Confluence - Cornerstone LMS - Freshdesk - Fullstory - Google Sheets - Intercom - Jira - Microsoft Entra ID - Microsoft Excel - Microsoft Power BI - Moodle - Okta - Oracle Fusion Cloud ERP - SAP SuccessFactors HCM ... and 9 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Sistemas de Atendimento ao Cliente](https://www.getapp.pt/directory/231/customer-service/software) ## Categorias relacionadas - [Sistemas de Atendimento ao Cliente](https://www.getapp.pt/directory/231/customer-service/software) - [Programas de Treinamento](https://www.getapp.pt/directory/266/training/software) - [Software de Experiência do Cliente](https://www.getapp.pt/directory/601/customer-experience/software) - [Ferramentas de Engajamento com Cliente](https://www.getapp.pt/directory/650/customer-engagement/software) - [Software de Processo de Integração](https://www.getapp.pt/directory/730/onboarding/software) ## Alternativas 1. 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[Jotform](https://www.getapp.pt/software/10191/jotform-4-0) — 4.7/5 (2794 reviews) ## Avaliações ### "Great customer services, little bit of a learning curve" — 5.0/5 > **Frank** | *9 de maio de 2017* | Internet | Recommendation rating: 9.0/10 > > **Vantagens**: Does everything we need Walkthroughs and customizations are great Simple interface Multiple formats to export your flows into for training End-user experience is very direct The support staff has been a great resource in getting us up and running\! ----- ### "I am the Training and Content Development Manager for a Software Company and Whatfix made our Software easier to manage." — 5.0/5 > **Avaliador Verificado** | *24 de abril de 2017* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: What I like about Whatfix is the ease of use and can make a walk through in just a few minutes and out to the user to use. More complex integrations required me to contact Whatfix support (Sneha is the greatest\!\!\!) and they have been able to guide me through any issues i have ran into. > > **Desvantagens**: If i have to come up with any Cons about Whatfix i would say the Integrations table is getting harder to manage. Reason for this is that my software is vary versatile and users use our software differently and I have to create custom Walk Through's for each. It has taken me a while to manage the Integration portion but Whatfix has been very patient and helpful every step of the way. ----- ### "Good Support from Tech team" — 4.0/5 > **Vo** | *16 de maio de 2017* | Internet | Recommendation rating: 7.0/10 > > **Vantagens**: It helps our business easier which guide our customer step by step to understand the system. Our users get understand quickly with our tool. > > **Desvantagens**: We still need more development to make the feature is work well and more friendly to users. This should be fixed. ----- ### "Incredible product. Phenomenal support." — 5.0/5 > **Avaliador Verificado** | *19 de junho de 2017* | Recommendation rating: 10.0/10 > > **Vantagens**: What is there not to like\! Within a few hours of downloading the trial, we were able to create several work-throughs to demo to our team. Customer Representatives have been and continue to be a huge factor in implementing and supporting those work-throughs for self-helps, pop-ups, and tasks. They have been insanely accessible and accommodating, regardless of how simple or technical our questions have been. They have fielded questions from every stakeholder in determining if this is product meets our strategy. They, along with the product, have impressed each of our department's heads who have had interaction. They are more than a support team, they feel very much like co-workers......and even friends. The above-mentioned features really stand out, however, one of the determining factors is the ability to export/embed the work-throughs as a slide show, PDF, or video. These will be instrumental for our training department, help center, analytics, QA, development and testing departments. > > **Desvantagens**: There are a few enhancements that we are hopeful will be integrated into Whatfix, such as text only helps that can be integrated into Self-Help. ----- ### "Whatfix is a great online learning tool powered by an extremely dedicated and service-oriented team\!" — 5.0/5 > **Avaliador Verificado** | *2 de março de 2018* | Consultoria de gestão | Recommendation rating: 9.0/10 > > **Vantagens**: I think overall it is a very good tool, very easy to set up (which impresses customers), has enough degree of customisation to please customers, really unparalleled customer service.. leaves us a bit in awe here in Western Europe. We are not used to such a good service anymore\! Also, releases come in very short cycles. The product team is very open to suggestions by clients and tries to implement them very quickly. > > **Desvantagens**: Whatfix still lacks some in-depth styling customisations but these are already on the roadmap so they will be available shortly. ----- Page: 1 / 4\ Seguinte: [Next page](https://www.getapp.pt/software/101353/whatfix?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/101353/whatfix) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data