Avaliações do Bynder

They are innovative and have some very helpful integrations. There is a good level of customisation that can be done without external support and it is really easy to use. As soon as you demo the product to someone in your organisation, they instantly get it and see the benefits of using the platform.The onboarding experience has been the best I have ever experienced with a software product. The team are very knowledgeable and guides you in small, manageable steps.

The different tiers of user roles are part of the contract and the number of high-level roles (e.g. Admins) are quite low as standard.

I have grown to like Bynder's filter system and understand its power in finding assets quickly.

1. There are always issues with load time and responsiveness.
2. Setting up permission levels and functionality is a real chore. Maybe it is our needs, but the initial setup was not well-explained.

The amount of customization and branding combined with the features available are incredible. The on-boarding was organized and efficient. Post support, success manager is great to work with. The continuous improvements every month to the platform show the commitment to evolving the platform.

Due to the amount of features and customizations it can be a bit overwhelming unless you are in the system using it daily.

At last, the photos, proposals, documents, style guides, presentations...(you get the pciture) are all in one place and searchable down to the last period and exclamation point.

The database works hard to deliver our search results, but we always expect more and faster results would be heaven. And one other thing, the wait to see new assets after posting can be agonizing. Particularly if you have additional files to upload with it.

Overall I like this product, I think it's generally user friendly for me as the admin. I find it easy to organize my assets and my users.

Some of the reasons I find it cumbersome are because users within my organization are asking the system to do things that it's not capable of. (ie, using it more as a shareable dropbox as opposed to a directory of assets)

...that said... I find myself having to put in tickets to fix or implement things that feel like they should already be a part of the integration. For example, I asked the system to kick out a report. Within webdam, the report pulled up 4,000 assets that fit the criteria I searched for. However, when I kicked out the excel file, it only showed the first 1,000. What's the point of reporting if I can't see the whole report?

Also, my department established a process in webdam for Regular users and it worked for a year or so and then suddenly stopped working due to changes made in the system. It's currently being sorted out now, but it was a frustrating discovery.

WebDAM is an excellent product with a lot of potential. It is powerful, robust and configurable for most any set of circumstances in which it is used. Your support and customer service staff are absolutely wonderful! The webinars I've attended have been excellent and pertinent. Managing user access to specific folders/assets based on group membership is a fantastic custom option. This system has everything we were looking for in a Digital Asset Management system.

Parts of the interface are cumbersome. Sometimes it's too many clicks from here to there, sometimes it's just not easy to find the function: in training I've conducted thus far, I have had 3 people ask "How do I move files around? Can I drag and drop?" Managing users (folders maybe?), editing metadata on assets, viewing folder and asset data could all stand some improvement, but the functionality remains.
We've been experiencing some odd locking up issues as well. This seems to be related to the auto-logout function (it would be nice if the local administrator could set that auto-logout length of time). When it locks up, only restarting the browser returns functionality. **Have experienced this in Safari & Firefox on Mac OS

It is very easy to find what you need, and it's really easy to train new employees on it - I basically tell them it's like searching on Amazon. It's a huge upgrade from the folder-based system we were using before (Dropbox). I really like that if an asset needs to be updated, you only have to upload the new version to one place.
Our client service rep is also wonderful.

It was a slog to get the system fully implemented. I suppose that's the case with any digital asset management system, though. It is also pretty expensive for what seems like relatively simple software.

It's very important for us for our end-users to find the database easy to use, as our potential audience is around 80,000. For the most part, users seem to find WebDAM easy to use.

Administering, uploading photos and making simple changes are fairly easy to handle, although there are some situations where we do need help from WebDAM to figure out.

The emails and blog are helpful for users to get to know the product better.

- The single biggest feature problem that affects users, is that we aren't able to custom edit the email that goes out to users after they register. We aren't able to tell them their account will be not activated immediately -- and when you're in the business of providing assets, customers are generally in a panicked state of needing them.
- We had a lot of trouble setting up permissions for different groups to view or not view folders that required extended tech support with WebDAM. Because the process of doing this is not intuitive, it is hard to share this information with other administrators here.
- I would say that none of the feature suggestions we've send along have yet been implemented. So I do wonder what better, more important features other users of your product are sending that catch your eye.

Easy to manage and tag assets; version control of all assets; easy to share assets out with internal stakeholders, clients and prospects using collections.

Until the end, we heard complaints from sales that it was too hard to find things. Too many results would come up and in no particular priority order.

- Bynder is the most user-friendly and easy to use digital asset manager with extensive features and add on products for the entire org
- Support is amazing - quick, thoughtful, and helpful
- ease of use for entire team is much better than our previous dam manager
- centralize all new and existing content for external stakeholders with one tool
- completely customizable to our own company

Integrations and flexibility with CMS, but it's getting better
At one time, I was receiving slow customer service, but its been rectified and has been really good lately
templates studio can be clunky sometimes

It has so many features, so usefull. But The only feature I used is the video editing feature. And it is super recommended, to achieve quick changes for my social networks.
An extra tip: its super easy to share in social media , its adjust to what you need.
You can also check for the perfomance of the video as a campaing, really cool info you could you, i donna wanna lie i didnt use it to much, but its seems really cool.

As I said I didn't use it much but I didn't find any major faults, the search function seemed very outdated no biggie.
It seems to expensive for me, so i only use it free trial.