The nation's only wholesale credit card processing rates
4.7/5 (57 avaliações)Vantagens
While I don't necessarily use Payment Depot software exclusively, their implementation of the Clover device works nicely.
Desvantagens
I wish that there was a more open and direct API to work with different systems. My POS software through Microsoft RMS does not communicate directly with the device which means I have to manually type in the total for every credit/debit transaction.
Excellent support when needed, very few issues with terminals.
Vantagens
Significant cost savings from their clear approach to interchange billing + an annual fee.
Desvantagens
Amex setup not supported for our industry unless we go directly to Amex, and the rates are horrible direct with Amex. You take some risk on buying terminals out right, but in reality you're savings so much compared to any of the major re-sellers you can buy a few a year. PCI compliance testing for some locations is very odd and needs to be re-certified every 90 days, significant hassle to PCI compliance, again only for some locations.
My processing fees are lower than most other businesses. The customer service has been amazing!
Vantagens
The cost savings initially attracted me to Payment Depot, however, they have been so easy to work with and had superb customer service. They have eve helped guide me in switching over to a new POS system. I couldn't recommend them more!
Desvantagens
I only wish I could easily directly process online with pd.
Vantagens
We love the pricing, customer service brings options and we can integrate with just about anything by using their included gateway partners.
Desvantagens
Nothing... works great. We saved almost 3% in fees when I switched to payment depot. The other guys were taking our lunch with upcharges and hidden fees.
Overall its good. Customer service there is more about trying to get you off the phone rather than helping. Sometimes answers arent known so they have to ask someone else. Rates are ok but chargebacks are a pain to deal with.
Vantagens
It uses authorize.net and the rates are comparable.
Desvantagens
You have to go to multiple sites to get information on chargebacks.
Lower Costs, better reporting, ease of use.
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Confidence that I am definitely getting the best rate for my merchant credit card acceptance.
Desvantagens
They made one pretty big mistake, but the rectification was quick and complete. We just had some extra money in our bank for a couple of weeks. No Problem!
Vantagens
They use authorize.net which is easy to use and for the most part the people there are responsive
Desvantagens
Chargebacks are done in a completely different system and it is not very transparent. The fees we got charged was closer to 3.2 to 3.4% so its more expensive than paypal.
I have been happy with Payment Depot so far. I like the clear billing, without the numerous fees and no long term contracts. I like that they just bottom line you on cost on your first phone call to them. I hate being quoted a price and then the company adds on a bunch of hidden fees, contracts, requirements, etc.
Vantagens
Easy to use, straight forward, good customer support
Desvantagens
I wish we could bill through 2 computer terminals without having to pay for 2 separate processing machines and accounts
Easy to set up if this current processor doesn't work out I'll definitely be back
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Overall this was one of the best processors I've ever used. They even refunded my entire year even though I switched a month after my contract started.
Desvantagens
But when it came to actually getting help from them it was so tough to talk to someone. I was always passed along and never seemed to really get great answers from them.
Payment depot has been great and I would recommend them to anyone needing to process credit card payments
Vantagens
Payment depot had fair upfront fees. Good online reporting via Clover website as well.
Desvantagens
I wish there was a better way to process online payments
Was a great company to work with. I highly recommend them for credit card processing
Vantagens
Very reasonable pricing, fast payments. No hidden charges or fees.
Desvantagens
Could not integrate with my program so I had to find a different company
Vantagens
I like the fact that there is a small but sufficient team dedicated to making sure you have great customer service. Everyone is fast and friendly. They always follow up when in an inquiry is made.
Desvantagens
The way the payments batch out is strange. Some are delayed 2 days and some are next day. Makes keeping track of deposits a litttle cumbersome.
Overall very satisfied with Payment depot, get competitive rates with good customer support.
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Competitive rates
Ease of Use
Customer Support
Bug free
Desvantagens
Annual Fee
Initial hardware cost and setup
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Easy to use. Never had a problem. Customer service is friendly and always resolved problems right away.
Desvantagens
Did not come with a pin extension for the customer.
Great
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VERY LOW RATES NO ADDED PERCENTAGES JUST A SUBSCRIPTION AND A FLAT RATE PER SWIPE CHARGE
Desvantagens
Customer support is lacking big time. Only open 9 - 5 mon - fri
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Payment Depot makes signup and processing easy with the best pricing and support.
Desvantagens
Not much, perhaps online access to PD statements.
Good. Good cost savings.
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Saves Money over other payment processors
Desvantagens
Hard to figure out the root cause of transactions not going through.
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Simple set up, works well and has a fair cost compared to others
Desvantagens
Nothing. I have had no issues with the service
We have save a lot of money on credit card processing. I highly recommend them. Clear, straight forward pricing and no games played with fees.
Vantagens
Easy to work with
Excellent price
Friendly customer service who can answer questions
Desvantagens
I don't have any complaints. Easy to use software.
Vantagens
Vendor services are generally a thorn in the side of business owners. Hidden fees, dishonest price quotes that don't reflect your final bill, the list goes on. I have been very pleasantly surprised with Payment Depot. They are one of the good ones in a field or predators.
Desvantagens
I haven't had any problems with the service that customer service hasn't correctly almost immediately and happily. That said, I don't have any complaints.
NO problems. whenever we have issues, they are available to help.
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No Monthly Fees.
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None.
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No surprise fees. Less than 1/2 the cost of my previous processor and statements that are more clear. Daily deposits match the settlement amount.
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The receipts that print out are longer than necessary.
Great rates no issues with processing cards
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I like how fast the cards process. We get the cheapest rates available.
Desvantagens
No cons as of now I wish there was a iPhone app I could view live transactions as they happen
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Ease of use - its very functional and relatively easy to understand.
Desvantagens
(I know its about security) but in my situation I have to sign in too often in a day.
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It is slightly less expensive than what I was paying previously, but the negotiated rates for credit cards must be a higher percentage than my previous merchant service provider. I expected to be saving more than I am.
Desvantagens
The rates for the card processing is higher than my previous provider.
I have had a wonderful experience overall and other companies cannot compete with what they offer.