Avaliações do Payment Depot

Vantagens

the rates were ok at best but the support is there. Its nice to get a hold of someone right away when you need it and they use the authorize.net gateway which is good.

Desvantagens

its horrible that you have to work with multiple portals when dealing with charges and chargebacks. No notifications of charge backs were even given to us and on top of that the rates were higher than paypal and other companies.

Vantagens

While I don't necessarily use Payment Depot software exclusively, their implementation of the Clover device works nicely.

Desvantagens

I wish that there was a more open and direct API to work with different systems. My POS software through Microsoft RMS does not communicate directly with the device which means I have to manually type in the total for every credit/debit transaction.

Vantagens

Significant cost savings from their clear approach to interchange billing + an annual fee.

Desvantagens

Amex setup not supported for our industry unless we go directly to Amex, and the rates are horrible direct with Amex. You take some risk on buying terminals out right, but in reality you're savings so much compared to any of the major re-sellers you can buy a few a year. PCI compliance testing for some locations is very odd and needs to be re-certified every 90 days, significant hassle to PCI compliance, again only for some locations.

Vantagens

The cost savings initially attracted me to Payment Depot, however, they have been so easy to work with and had superb customer service. They have eve helped guide me in switching over to a new POS system. I couldn't recommend them more!

Desvantagens

I only wish I could easily directly process online with pd.

Vantagens

We love the pricing, customer service brings options and we can integrate with just about anything by using their included gateway partners.

Desvantagens

Nothing... works great. We saved almost 3% in fees when I switched to payment depot. The other guys were taking our lunch with upcharges and hidden fees.

Vantagens

It uses authorize.net and the rates are comparable.

Desvantagens

You have to go to multiple sites to get information on chargebacks.

Vantagens

Confidence that I am definitely getting the best rate for my merchant credit card acceptance.

Desvantagens

They made one pretty big mistake, but the rectification was quick and complete. We just had some extra money in our bank for a couple of weeks. No Problem!

Vantagens

Easy to use, straight forward, good customer support

Desvantagens

I wish we could bill through 2 computer terminals without having to pay for 2 separate processing machines and accounts

Vantagens

Overall this was one of the best processors I've ever used. They even refunded my entire year even though I switched a month after my contract started.

Desvantagens

But when it came to actually getting help from them it was so tough to talk to someone. I was always passed along and never seemed to really get great answers from them.

Vantagens

Payment depot had fair upfront fees. Good online reporting via Clover website as well.

Desvantagens

I wish there was a better way to process online payments

Vantagens

Very reasonable pricing, fast payments. No hidden charges or fees.

Desvantagens

Could not integrate with my program so I had to find a different company

Vantagens

I like the fact that there is a small but sufficient team dedicated to making sure you have great customer service. Everyone is fast and friendly. They always follow up when in an inquiry is made.

Desvantagens

The way the payments batch out is strange. Some are delayed 2 days and some are next day. Makes keeping track of deposits a litttle cumbersome.

Vantagens

Competitive rates
Ease of Use
Customer Support
Bug free

Desvantagens

Annual Fee
Initial hardware cost and setup

Vantagens

Easy to use. Never had a problem. Customer service is friendly and always resolved problems right away.

Desvantagens

Did not come with a pin extension for the customer.

Vantagens

VERY LOW RATES NO ADDED PERCENTAGES JUST A SUBSCRIPTION AND A FLAT RATE PER SWIPE CHARGE

Desvantagens

Customer support is lacking big time. Only open 9 - 5 mon - fri

Vantagens

Payment Depot makes signup and processing easy with the best pricing and support.

Desvantagens

Not much, perhaps online access to PD statements.

Vantagens

Saves Money over other payment processors

Desvantagens

Hard to figure out the root cause of transactions not going through.

Vantagens

Simple set up, works well and has a fair cost compared to others

Desvantagens

Nothing. I have had no issues with the service

Vantagens

Easy to work with
Excellent price
Friendly customer service who can answer questions

Desvantagens

I don't have any complaints. Easy to use software.

Vantagens

Vendor services are generally a thorn in the side of business owners. Hidden fees, dishonest price quotes that don't reflect your final bill, the list goes on. I have been very pleasantly surprised with Payment Depot. They are one of the good ones in a field or predators.

Desvantagens

I haven't had any problems with the service that customer service hasn't correctly almost immediately and happily. That said, I don't have any complaints.

Vantagens

No Monthly Fees.

Desvantagens

None.

Vantagens

No surprise fees. Less than 1/2 the cost of my previous processor and statements that are more clear. Daily deposits match the settlement amount.

Desvantagens

The receipts that print out are longer than necessary.

Vantagens

I like how fast the cards process. We get the cheapest rates available.

Desvantagens

No cons as of now I wish there was a iPhone app I could view live transactions as they happen

Vantagens

Ease of use - its very functional and relatively easy to understand.

Desvantagens

(I know its about security) but in my situation I have to sign in too often in a day.

Vantagens

It is slightly less expensive than what I was paying previously, but the negotiated rates for credit cards must be a higher percentage than my previous merchant service provider. I expected to be saving more than I am.

Desvantagens

The rates for the card processing is higher than my previous provider.