Avaliações do Jotform

A facilidade de criar uma entrevista personalizada e confortável para enviar para meus clientes.

Tive dificuldade de colocar uma imagem como eu queria no formulário

O produto é fácil de configurar, possui form analytics entre outras funções para administradores e resolveu o problema de suporte de TI em nossa empresa. Sua integração com outros serviços foi essencial para conseguirmos criar um fomulário de help desk e recebermos a solicitação do usuário via Trello. A equipe de help desk de TI tornou-se mais produtiva com essa ferramente.

No geral não tenho reclamações. Como adendo, poderia haver um tutorial explicando todas as funções dos sistema, templates e um chat online para dúvidas e suporte.

Eu estou encantada com o serviço do Jotform, ele é completo.

Perfeito! Super indico, estou usando para avaliar a satisfação dos clientes e o resultado das planilhas e gráficos são maravilhosos

Sempre usei o google form e o jotform resolveu de forma simples diversos problemas, além de poder customizar meu formulário de forma bem profissional. Não deixo mais de usar.

Ainda não vi contras nele rs, minha experiência está sendo incrível

Conheci o site a pouco tempo e me surpreendi! Estava procurando um sistema para fazer meus formulários e dei de cara com um sistema completo para gerar materiais maravilhosos! Ainda estou descobrindo a plataforma, mas já vi que tem integração até com formas de pagamento! Surreal isso! Ainda consigo integrar com plataformas de stream e gerar outros materiais, como pdf e até aplicativo de agendamento! Vai me ajudar muito a oferecer novos serviços aos meus clientes!

Por enquanto, estou bem satisfeito e curiosos com a plataforma!

It is very user-friendly for creating the forms, sharing, and filling them. It even creates a mobile app using the forms.

Nothing at all. It satisfies what is expected from it.

All forms are mobile responsive and a mobile app for Jotform can be downloaded on your phone. Forms can even be created on the mobile app. The desktop and mobile are similar. Choose from many themes and templates., choose from classic form and card form.
Form fields are less restrictive. Manipulate forms by drag and drop. Widgets can be added to forms for e-signatures and check lists. Image slide is another choice. Forms can be automated and decrease workload. JotForm advises on how to get better response rates from your forms.

I spend a lot longer than I want using JotForm. It takes a long time to find the right template, the right theme, and personalize them. The freemium plan is restrictive. The customer support team did not answer my questions or solve my problem. I had to ask another JotForm user how to even reach them because JotForm is unorganized.

It appears, on the surface, to offer a ton of really nice form elements & features. You can make the forms do a lot of seemingly cool stuff that's difficult, if not impossible in some other form builders (until you actually deploy them & discover their true, undisclosed limitations/quirks).

There are constant bugs, quirks, and downtime, with ZERO live support regardless of subscriptions level. My biggest issue is with prefilling forms for customers. Important fields like the product list can't be prefilled so all the customer has to do is review & sign. Of course, it doesn't tell you this until you go to actually prefill a form. Now I'm left with a situation where I have to have a different, less-capable form if I want to prefill contracts for customers using existing info. What a waste. Better yet, there's no support. If you have a question or issue, you get to wait for an email response. Of course, they only deal with part of what you've asked, so you then have to send another email, then wait another unknowable period of time for the next person to deal with half of the problem, then requiring another email, another wait.... and so forth. Of course, if it's an underlying issue with their software (like the improperly functioning dropdown quantity selector), they say they'll send it to the developer team, and who knows when/if the problem will get addressed at that point. They literally tell you that they can't tell you. Not acceptable for commercial deployment, imo.

Jotform is realy the best tool about survey and appointment purposes. They have tons of automations features and it has easy of use charachter. Also customer support is very fast and kindly.

Prices! To be honest jotform is very expensive. Thats why althought it was my favorite tool, ı dont use it because of price. Especially country like Turkey which is inflation rate is more than %150, this price is not normal. I think they should define different price point for different country. Or should serve some discount coupon.

Jotform is super easy to set up, design, edit and deploy.

It is not a 100% free, the more we use it the more it costs

We like that Jotform is very customizable and integrates with a lot of other software we use.

Downloading data from a form can be a bit difficult, especially an offline form.

I love the variety of features available in this form builder and how I’m able to build professional, on brand forms and quizzes even on the free plan

I really like that there is a plug-in to turn your form into a quiz - this could possibly be developed as it’s very simplistic in appearance but it does do the job

It helps me creating long and customisable forms.

Form automation is really not that great

La tarea de revisar documentos es muy sencilla y se pueden adjuntar apartados de acuerdo a las necesidades de cada equipo.

no es compatible con algunos tipos de archivos.

Jotform has lots of features compare to other product. We can create a survey with many elements such as ratings, payments, widgets, etc. It helps us a lot since we can use the feature that we need here.

We need to pay if we want get more response, since the free plan only allows 100 response per month.

Jotform is the first software that consistently does exactly what I want. Every. Single. Time. There's a help topic or community response for everything I've tried to create. It also integrates with our email marketing service, which makes customer communication and follow-ups a breeze.

I'm a sucker for flawlessly executed conditional logic, and Jotform does this extremely well. Essentially, every feature I look for is there, ready to do what I need it to, without any kinks, hiccups or work-arounds. Brilliant!

There's no drawback I can think of for Jotform. The only thing that took more effort than I would have liked was verification for sending automatic emails from our domain, but this is only because our organization has tighter security than most.

I like the different ways the a form in Jotform can be embedded on other sites. Different CMS have specific scripts and Jotform scripts for embedding forms make it easy to adjust as needed.

I would like the quiz feature to be a bit more prominent and useful. Additionally, I'd like to be able to use analytics to track features on the form.

Jotforms is a simple way to create forms to obtain information and has powerful features for advanced form building. The form builder is drag and drop and provides plenty of options for customization. There is a free version with plenty of features and a cost-effective paid subscription that unlocks plenty of helpful features.

The UX on the submission side is not great. When navigating to the forms to review submissions, I oftentimes have to think twice about where to find them.

Form templates can easily be adjusted or you can start from scratch. Its easy to set up and use, simple for people to enter their data into your form and your export functions are great (Excel, or each respondents answers as PDF). Customer support is reactive, competent and polite. And all of that even though I have ever only used the free version!

The only downside might be that the individual settings for each form are a bit hidden. Once you know where they are its not hard to find them, but you might be searching the first time around how to ensure some of the settings are set up in a way that you want them to be.

Jotform are always releasing new features to meet customer needs. The cost is relatively low compared to other offerings

The default form controls are somewhat limited, and there is an overall reliance on 'market'/3rd party widgets.

For me, there is no doubt: JotForm is THE one tool everyone should look into when it comes to creating online forms. It doesn't matter what you need the form for and whether you need one form or ten... JotForm is going to be a valuable resource for you.

Of all the different things it brings to the table, my two favorite features are its templates and integrations. Why wasting time to create a form when there are others who have already created them for you? It is crazy to think that JotForm has a template library with over 10,000 items with pretty much every category you can think of (like booking forms, request forms, payment forms, just to name a few).

And if you would like to do something with your form other than simply collecting information, you will be glad to read that JotForm has over 100 integrations with many tools you are probably already using, like PayPal, Zoom, Google Calendar and Dropbox. This is great to create simple, yet powerful automated workflows to do many different things with JotForm.

Depending on how often you use forms, you may find that the JotForm free plan isn't enough for you (at the moment, it has a limit of 100 monthly submissions) so you are likely to end up having to pay for it.

I would say that this is the one thing I like the least about the platform.

Well, first is the ease of use.With Jotform, survey creation to deployment in a matter of minutes isn't just a marketing gimmick...... we were actually able to do it. The quickly customizable templates and very user friendly feel makes it a joy to work with. Also, when we first signed on, we were migrating an active survey from a different service (which was giving us a lot of technical issues) and the customer service support we received was absolutely amazing.

Response data was being produced as links instead of the intended .pdf forms we had hoped.....when we first launched. And we struggled a bit to understand what was actually happening, but we later figured out the cause and solved it. That has been the only record of any issue we ever had with JotForm.

I like the ease of use and the conditional formatting. I love the API features and the fact it interconnects with the other products that make my business work.

That I can't have an additional user (one other one) unless I get five other users. I don't love the fact that the data isn't stored in Australia or that I don't have the option of doing that. I hate the fact they upsell HIPAA Compliance to health practitioners outside of the US as HIPAA isn't designed for anyone outside of the US.

I like jotform for its simplicity. I have used many other platforms to build online forms and Jotform BY FAR outshines them all. It is super easy to use and very user friendly. I like that they have make the user experience so easy to build, implement and tabulate results.

I haven't really ran into anything that I don't like about the software honestly. Anything I have ever wanted it to do is built into it already or they have an integration already in place to assist.

Ease of use and ability to customize a forms CSS to my university's branding standards. Forms are simple and intuitive to build with many options. From standard short and long fields to file upload capabilities, JotForm has many tools to get the job done. Branding was easy to customize by having direct access to the CSS through the form interface.

At the time of use, JotForm's pricing structure wasn't optimal for my organization. We had a few users who needed to create and manage forms but we couldn't find a level of access that gave us what we needed. Overall, the structure that we needed was affordable for single use, but not for multiple users.