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3 avaliações
- Setor: Administração pública
- Porte da empresa: 51-200 funcionários
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
Avaliado em 08/05/2017
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Fonte da avaliação
Classificação geral
Good solution to combine voice of the customer with product management
Avaliado em 04/05/2011
It helps you translate customer requirements into actionable and intelligent criteria for products. What’s more you can integrate feedback into your requirements and iterate successively. One of the most interesting case scenarios that I could think of was that of this product as a historical repository of customer conversations and requirements for a typical product evolution. The possibilities, then, are endless. Full user review at http://www.getapp.com/blog/product-management-software-review-listening-to-your-customer-through-featureset/
Vantagens
For a first-time user of the product, I thought support was excellent
- Setor: Software
- Porte da empresa: 51-200 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Using as a service desk but unfortunately not the most ideal
Avaliado em 16/09/2022
Vantagens
There is automated timesheet tracking for each tickets.
Desvantagens
Price is quite steep if you pay monthly. It is also quite hard to interact with (from the user's feedback.)
