Avaliações do authorize.net
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authorize.net
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193 avaliações
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- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2 - 10 funcionários
- Usado Mensal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 7.0 /10
It's good and it works
Avaliado em 04/03/2024
Vantagens
It's easy to use and to integrate with ecommerce solutions
Desvantagens
Not that cheap for micro businesses that deal with micro values
- Setor: Telecomunicações
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great support, easy to manage.
Avaliado em 18/05/2023
Its been a breeze. Every time we have questions, their support staff is ready the help.
Its been a breeze. Every time we have questions, their support staff is ready the help.
Vantagens
Price, support, API integration, Security settings, customization.
Desvantagens
none. I don't have any cons to report.
Alternativas consideradas
StripeRazões para mudar para o authorize.net
Our company was already using Authorize.net so the users were already trained.![Jay](https://cdn0.capterra-static.com/profile-images/linkedin/25b213004c1d58b7149d67ea95b26999.jpeg)
- Setor: Publicidade e marketing
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 1.0 /10
Holds Funds like PayPal Does - Avoid.
Avaliado em 03/12/2019
I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in...
I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in particular I would steer clear because it has the same issues that PayPal exhibits were sometimes a hold your funds for no reason and you have to fight to get them. Youre flagged as high risk
I was a customer with Authorize.net for about three months and I was approved for ACH bank transfers by their credit team. I put two of them through and all of a sudden my bank transfer account was shut down and they didn't tell me why other than my account was deemed high-risk by their bank and no matter what I did it would never be reopened ever. To my knowledge the only thing that makes it high-risk is that I charged about $5k in two days - Which I told the underwriter team was my norm before I signed up. They knew how much money I would be processing each month. They also told me that my business model wasn't elibigile for bank transfers.
My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit. To this day they still have about $4400 of my money that I will not get until the end of January if my account is in good standing. Well I shut down the account and moved over to QuickBooks so hopefully I get paid.
Again I'm doing recurring bank transfers with my client so this might not be the case for everybody and this might be great for credit card transactions.
Vantagens
It was very easy to set up recurring payments and sync with my webmaster.
Desvantagens
- The UI is extremely outdated and looks like it's from the early 2000s.
- Your invoices are not customizable and they look tacky
- Navigating around the menu is not user-friendly as finding where you're trying to go and can be difficult
- Customer support is not the greatest and sometimes I can't help you with your problems or get back to you in a timely matter
Alternativas consideradas
QuickBooks OnlineRazões para mudar para o authorize.net
I moved to QuickBooks.- Setor: Artes e artesanato
- Porte da empresa: Profissional autônomo
- Usado Mensal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
New Payment Processing
Avaliado em 22/08/2023
Overall it was a good experience but not a lot of people know of authorize.net. “I will let my...
Overall it was a good experience but not a lot of people know of authorize.net. “I will let my customers know.
Vantagens
I enjoyed not having to pay I price for equipment that I need WiFi for and plug for offsite Events
Desvantagens
I will still use Venmo, PayPal and Square Zelle for my Sales at events.
Alternativas consideradas
PayPalRazões para mudar para o authorize.net
Someone that i worked with told me about authorize.net.![Jared](https://cdn0.capterra-static.com/profile-images/linkedin/36678a6ad33fa05a9a9885872f82da6e.jpeg)
- Setor: Software
- Porte da empresa: 11 - 50 funcionários
- Usado Outro durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 4.0 /10
Standard Payment Gateway
Avaliado em 10/06/2020
Authorize is fine as a gateway but not one I would recommend above Stripe for accepting payments. I...
Authorize is fine as a gateway but not one I would recommend above Stripe for accepting payments. I would recommend it over Paypal, but I still tend to suggest most people consider Stripe.
Vantagens
Authorize.net is a simple gateway allowing you to process credit card payments and ACH transactions. It's integrated with lots of applications out there, which provides a great amount of flexibility.
Desvantagens
The UI is very dated and overall system is a bit antiquated. I'd much rather use Stripe as a gateway. They also charge a gateway access fee, which Stripe doesn't charge.
- Setor: Gestão da educação
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
authorize.net Works Efficiently Because It Is Reliable
Avaliado em 25/04/2024
Vantagens
For Efficient Payment Processing, authorize.net Is Highly Effective and Accurate to Use.
It has a great customer support team.
Desvantagens
I like the efficiency of authorize.net.
authorize.net has been brilliant.
- Setor: Hospitais e Saúde
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
authorize.net: An Easy to Deploy Billing Software
Avaliado em 01/04/2024
Vantagens
The capabilities of authorize.net are excellent.
authorize.net helps us automate our billing.
authorize.net is the best.
Desvantagens
No dislikes for authorize.net.
authorize.net is the best.
- Setor: Hotelaria
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 4.0 /10
less expensive versions
Avaliado em 07/12/2023
it is okay, but possibly will be looking for less expensive options that might be mobile
it is okay, but possibly will be looking for less expensive options that might be mobile
Vantagens
very nice staff, always helpful when I need it.
Desvantagens
small businesses need less expensive options, I do not have a credit card option to scan out in the common room, just my computer. The hand held unit that I was given years ago, never worked and [sensitive content hidden] never tried another option.
- Setor: Emprego e contratação
- Porte da empresa: 201 - 500 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Authorize.net is controling of financial transactions
Avaliado em 15/08/2023
as an accountant Iam a user of Authorized.net for the controlling and identify the error while...
as an accountant Iam a user of Authorized.net for the controlling and identify the error while doing the payments
Vantagens
In Authorize.net I like mostly it is useful for merchants and vendors for controlling the payments of their customers. It is very secured software and we can control fraudulent transactions.
Desvantagens
Authorized.net need to implementation on cutomer id with recrring card details removing if it is impelmented it will helpfull to many vendors like us so we can easily identify the error while doing the transactions
- Setor: Hospitais e Saúde
- Porte da empresa: 1 001 - 5 000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
authorize.net: A Reliable Visa Solution
Avaliado em 21/04/2024
Vantagens
This visa solution has been reliable and easy to use.
authorize.net has great capabilities.
Desvantagens
I like all the features of authorize.net.
No dislikes for authorize.net.
- Setor: Varejistas
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
A Bit Dated, But Functional
Avaliado em 19/08/2021
Overall, positive experience. Had one day where the servers went down and were unable to take...
Overall, positive experience. Had one day where the servers went down and were unable to take payment for a couple hours. Other than that, zero outages or complaints.
Vantagens
We've had very little problems with fraudulent payment attempts. Security settings are quite customizable and ease of setup is good.
Desvantagens
The interface is a little outdated. Other processors like Square and Stripe feel more sleek and modern, more navigable.
Alternativas consideradas
StripeRazões para mudar para o authorize.net
Ease of setup with our software and employees familiarity of Authorize.- Setor: Roupa e moda
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
best way to manage eCommerce business on authorize.net
Avaliado em 18/08/2023
Nothing more one can ask for do ecommerce business on authorize.net platform.
Nothing more one can ask for do ecommerce business on authorize.net platform.
Vantagens
reporting is the best features to check daily details of volume.
Desvantagens
Nothing so far as most of the features used is getting the best result of data to work on for business strategies.
- Setor: Hotelaria
- Porte da empresa: 2 - 10 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great customer service
Avaliado em 24/02/2024
Vantagens
Great customer service, helpful on the phone!
Desvantagens
None so far, been a new user recently. No complaints yet
- Setor: Editoras
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 7.0 /10
Authorize.net valuable service
Avaliado em 17/07/2023
Vantagens
The product is easy to use and provides a critical function (online ordering)
Desvantagens
Seems like there are some unnecessary hoops to jump through for different levels of sales.
- Setor: Roupa e moda
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Love it
Avaliado em 21/06/2023
Fantastic. Support is very helpful if needed. No issues at all
Fantastic. Support is very helpful if needed. No issues at all
Vantagens
Set up is very easy & integrated with everything we have. Rates are extremely competitive
Desvantagens
I have no cons. I’m amazed at the service.
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 11 - 50 funcionários
- Usado Mensal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Digital Payment Option
Avaliado em 30/03/2024
Vantagens
I have used this app for a very limited time but I liked its versatility in terms of payment solutions.
Desvantagens
It was very expensive even for very limited transactions that we use this application.
- Setor: Artes cênicas
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Authorize.net easy to navigate and great support
Avaliado em 23/03/2022
Authorize.net is always there in the background of every credit card transaction whether online or...
Authorize.net is always there in the background of every credit card transaction whether online or in person, but you never notice it because it integrates so seamlessly with all my other programs
Vantagens
Authorize.net is very easy to navigate as an admin, you can set up parameters and change company info on your own without support, but if you do need support, the support team is easy to contact and very helpful.
Also the reporting is easy and comprehensive.
Desvantagens
The set up with my bank was a bit cumbersome, perhaps because we have a Hawaii bank? The time difference between where authorize.net is located and Hawaii caused a couple of reconciliation problems until I realized that some of yesterdays transactions are on todays reports, once I figured that out the reporting was a breeze.
![Brian](https://cdn0.capterra-static.com/profile-images/linkedin/635809903b367f9c794e65012cfbd163.jpeg)
- Setor: Varejistas
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 7.0 /10
Very Useful CC Gateway
Avaliado em 24/04/2019
Authorize.net is really a payment gateway for your site or business. We have utilized the mobile...
Authorize.net is really a payment gateway for your site or business. We have utilized the mobile application for 1 off transactions and have been pleased with how it works. It is not made to be your whole inventory tracker in the least bit, but it does its job for the occasional transaction. We have been using the gateway on our sites for years. We have used Magento, and WooCommerce and now Shopify for our site. We did have some issues with WooCommerce and finding plugins for the payment gateway that worked for all we needed it to. That being said, for the majority of the time it has worked.
Thank you
Vantagens
It really has never failed us when utilizing the application to run transactions on the go. It has worked for us for years.
Desvantagens
Integrations with WooCommerce has proven difficult at times. We have utilized the official plugin for some time, but that has recently started to have problems for us. We ended up switching to a new backend for our site. We'll probably still be utilizing Authorize.net though.
![Kenneth](https://cdn0.capterra-static.com/profile-images/linkedin/b5a59affebd1b560ca9cb460df8ded62.jpeg)
- Setor: Forças Armadas
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
AUTHORIZE FOR NON PROFIT DONATION MANAGEMENT/PROCESSING
Avaliado em 02/11/2018
Customer service and adaptability of the system with our CRM has been very positive for us. When...
Customer service and adaptability of the system with our CRM has been very positive for us. When we adopted our new CRM system along with the the hosted website managed by the same CRM system, we were not sure how everything would integrate, but our donation links and sponsorship links that take contributors directly to Authorize for processing have never let us down.
Vantagens
Authorize integrated flawlessly with our CRM system. It was one of several options for donor management and processing that was compatable with our CRM. We researched each available system and Authorize was both suggested by a fellow non profit as well as seemed to meet our requirements.
Desvantagens
Transaction charges seem to be the biggest issue that we have. There are industry averages for processing various cards, and Authorize is on par with other systems. It is unfortunate that Authorize does not offer a non-profit processing rate or possibly a flat rate that is well below what would be offered to a for profit organization.
- Setor: Captação de recursos
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Authorize.net (former user)
Avaliado em 15/09/2022
My overall experience was good. We got a lot of help setting it up from start to finish and...
My overall experience was good. We got a lot of help setting it up from start to finish and in-between.
Vantagens
I liked that I had a lot of options when it came to reporting.
Desvantagens
The cost was getting to be a little prohibitive.
![Dave](https://cdn0.capterra-static.com/profile-images/linkedin/08bcf6171e0b41080d2980b39cb2230f.jpeg)
- Setor: Serviços de informação
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
My go to payment processor
Avaliado em 04/12/2019
Overall, highly recommended. We've never had any serious issues with Authorize.Net's service.
Overall, highly recommended. We've never had any serious issues with Authorize.Net's service.
Vantagens
We have been using Authorize.Net for years on our customer eCommerce sites. Setup is easy and payments are secure.
Desvantagens
If a problem arises, our customers normally contact Authorize directly by phone. They won't usually respond to me directly since I am not the account holder. As the IT contact for our customers, it would be nice to more easily be able to contact Authorize without having to go through the customer for technical issues.
![Jessica](https://cdn0.capterra-static.com/profile-images/linkedin/d0a347c7e64b7e89e3b5bef7147af685.jpeg)
- Setor: Aparelhos médicos
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Authorize.net - Easy to Use
Avaliado em 19/09/2018
Vantagens
Authorize.net is extremely easy to use. I'll be honest - I probably don't use it to the full extent of the software. I generally do 3 things. 1. charge a credit card. 2. Look at our daily reports and 3. Use the transaction search. From time to time, I may look at unsettled transactions and change a setting but that is about it. You don't need to be tech savvy to understand the platform. It is easy, convenient and worry-free.
Desvantagens
Honestly, nothing. I've been using it for over 11 years with ease.
![Jessica](https://cdn0.capterra-static.com/profile-images/linkedin/d0a347c7e64b7e89e3b5bef7147af685.jpeg)
- Setor: Aparelhos médicos
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Authorize for Small Businesses
Avaliado em 23/07/2019
Vantagens
We have been using Authorize.net for over 10 years with no complaints. We use it strictly for online credit card processing both manually and on our website. The website is super easy to use and navigate. We recently added the fraud detection suite to our account that Authorize has available. We are very happy with the results and the filters you are able to place to control fraudulent activity.
Desvantagens
Nothing. We have been very pleased with this software.
- Setor: Imobiliárias
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
EASIEST AND SIMPLE
Avaliado em 29/07/2021
Overall very pleasant. Easy for clients to use and for us as the team to use.
Overall very pleasant. Easy for clients to use and for us as the team to use.
Vantagens
Easy for clients to use and for us as the team to use.
Desvantagens
Have to have a second place to login vs it being integrated into our system. Just preference though.
![Danielle](https://cdn0.capterra-static.com/profile-images/linkedin/b2ff4398ec268e5e30ad991ac10a22e4.jpeg)
- Setor: Rádio e televisão
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Simple payment gateway
Avaliado em 21/07/2020
We use authorize.net for subscriptions, not our regular eccommerce transaction. It's worth the cost...
We use authorize.net for subscriptions, not our regular eccommerce transaction. It's worth the cost if you have enough transaction volume.
Vantagens
Deposits are quick enough and usually only take a couple of days. Works well if you need to accept electronic checks.
Desvantagens
Customer service is basically nonexistent. You're better off searching online forums for troubleshooting issues. Account specific resolutions take a ton of time.