Avaliações do authorize.net

authorize.net

4,5 (193)
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Processamento de cartão de crédito para pequenas e médias empresas

Classificação geral

4,5 /5
(193)
Relação qualidade/preço
4,4/5
Recursos
4,4/5
Praticidade
4,3/5
Suporte ao cliente
4,3/5

91%
dos usuários recomendam este app
Classificar por

193 avaliações

Pedro
Pedro
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 7.0 /10

It's good and it works

Avaliado em 04/03/2024

Vantagens

It's easy to use and to integrate with ecommerce solutions

Desvantagens

Not that cheap for micro businesses that deal with micro values

Avaliador Verificado
Classificação geral
  • Setor: Telecomunicações
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great support, easy to manage.

Avaliado em 18/05/2023

Its been a breeze. Every time we have questions, their support staff is ready the help.

Its been a breeze. Every time we have questions, their support staff is ready the help.

Vantagens

Price, support, API integration, Security settings, customization.

Desvantagens

none. I don't have any cons to report.

Alternativas consideradas

Stripe

Razões para mudar para o authorize.net

Our company was already using Authorize.net so the users were already trained.
Jay
Jay
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 1.0 /10

Holds Funds like PayPal Does - Avoid.

Avaliado em 03/12/2019

I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in...

I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in particular I would steer clear because it has the same issues that PayPal exhibits were sometimes a hold your funds for no reason and you have to fight to get them. Youre flagged as high risk

I was a customer with Authorize.net for about three months and I was approved for ACH bank transfers by their credit team. I put two of them through and all of a sudden my bank transfer account was shut down and they didn't tell me why other than my account was deemed high-risk by their bank and no matter what I did it would never be reopened ever. To my knowledge the only thing that makes it high-risk is that I charged about $5k in two days - Which I told the underwriter team was my norm before I signed up. They knew how much money I would be processing each month. They also told me that my business model wasn't elibigile for bank transfers.

My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit. To this day they still have about $4400 of my money that I will not get until the end of January if my account is in good standing. Well I shut down the account and moved over to QuickBooks so hopefully I get paid.

Again I'm doing recurring bank transfers with my client so this might not be the case for everybody and this might be great for credit card transactions.

Vantagens

It was very easy to set up recurring payments and sync with my webmaster.

Desvantagens

- The UI is extremely outdated and looks like it's from the early 2000s.
- Your invoices are not customizable and they look tacky
- Navigating around the menu is not user-friendly as finding where you're trying to go and can be difficult
- Customer support is not the greatest and sometimes I can't help you with your problems or get back to you in a timely matter

Alternativas consideradas

QuickBooks Online

Razões para mudar para o authorize.net

I moved to QuickBooks.
Angelina
Classificação geral
  • Setor: Artes e artesanato
  • Porte da empresa: Profissional autônomo
  • Usado Mensal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

New Payment Processing

Avaliado em 22/08/2023

Overall it was a good experience but not a lot of people know of authorize.net. “I will let my...

Overall it was a good experience but not a lot of people know of authorize.net. “I will let my customers know.

Vantagens

I enjoyed not having to pay I price for equipment that I need WiFi for and plug for offsite Events

Desvantagens

I will still use Venmo, PayPal and Square Zelle for my Sales at events.

Alternativas consideradas

PayPal

Razões para mudar para o authorize.net

Someone that i worked with told me about authorize.net.
Jared
Jared
Classificação geral
  • Setor: Software
  • Porte da empresa: 11 - 50 funcionários
  • Usado Outro durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 4.0 /10

Standard Payment Gateway

Avaliado em 10/06/2020

Authorize is fine as a gateway but not one I would recommend above Stripe for accepting payments. I...

Authorize is fine as a gateway but not one I would recommend above Stripe for accepting payments. I would recommend it over Paypal, but I still tend to suggest most people consider Stripe.

Vantagens

Authorize.net is a simple gateway allowing you to process credit card payments and ACH transactions. It's integrated with lots of applications out there, which provides a great amount of flexibility.

Desvantagens

The UI is very dated and overall system is a bit antiquated. I'd much rather use Stripe as a gateway. They also charge a gateway access fee, which Stripe doesn't charge.

Tanveer
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

authorize.net Works Efficiently Because It Is Reliable

Avaliado em 25/04/2024

Vantagens

For Efficient Payment Processing, authorize.net Is Highly Effective and Accurate to Use.
It has a great customer support team.

Desvantagens

I like the efficiency of authorize.net.
authorize.net has been brilliant.

Micheal
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

authorize.net: An Easy to Deploy Billing Software

Avaliado em 01/04/2024

Vantagens

The capabilities of authorize.net are excellent.
authorize.net helps us automate our billing.
authorize.net is the best.

Desvantagens

No dislikes for authorize.net.
authorize.net is the best.

Valerie
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 4.0 /10

less expensive versions

Avaliado em 07/12/2023

it is okay, but possibly will be looking for less expensive options that might be mobile

it is okay, but possibly will be looking for less expensive options that might be mobile

Vantagens

very nice staff, always helpful when I need it.

Desvantagens

small businesses need less expensive options, I do not have a credit card option to scan out in the common room, just my computer. The hand held unit that I was given years ago, never worked and [sensitive content hidden] never tried another option.

Santhosh Kumar
Classificação geral
  • Setor: Emprego e contratação
  • Porte da empresa: 201 - 500 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Authorize.net is controling of financial transactions

Avaliado em 15/08/2023

as an accountant Iam a user of Authorized.net for the controlling and identify the error while...

as an accountant Iam a user of Authorized.net for the controlling and identify the error while doing the payments

Vantagens

In Authorize.net I like mostly it is useful for merchants and vendors for controlling the payments of their customers. It is very secured software and we can control fraudulent transactions.

Desvantagens

Authorized.net need to implementation on cutomer id with recrring card details removing if it is impelmented it will helpfull to many vendors like us so we can easily identify the error while doing the transactions

Carla
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 1 001 - 5 000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

authorize.net: A Reliable Visa Solution

Avaliado em 21/04/2024

Vantagens

This visa solution has been reliable and easy to use.
authorize.net has great capabilities.

Desvantagens

I like all the features of authorize.net.
No dislikes for authorize.net.

Joe
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

A Bit Dated, But Functional

Avaliado em 19/08/2021

Overall, positive experience. Had one day where the servers went down and were unable to take...

Overall, positive experience. Had one day where the servers went down and were unable to take payment for a couple hours. Other than that, zero outages or complaints.

Vantagens

We've had very little problems with fraudulent payment attempts. Security settings are quite customizable and ease of setup is good.

Desvantagens

The interface is a little outdated. Other processors like Square and Stripe feel more sleek and modern, more navigable.

Alternativas consideradas

Stripe

Razões para mudar para o authorize.net

Ease of setup with our software and employees familiarity of Authorize.
Vipul
Classificação geral
  • Setor: Roupa e moda
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

best way to manage eCommerce business on authorize.net

Avaliado em 18/08/2023

Nothing more one can ask for do ecommerce business on authorize.net platform.

Nothing more one can ask for do ecommerce business on authorize.net platform.

Vantagens

reporting is the best features to check daily details of volume.

Desvantagens

Nothing so far as most of the features used is getting the best result of data to work on for business strategies.

Charline
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 2 - 10 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great customer service

Avaliado em 24/02/2024

Vantagens

Great customer service, helpful on the phone!

Desvantagens

None so far, been a new user recently. No complaints yet

Becky
Classificação geral
  • Setor: Editoras
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 7.0 /10

Authorize.net valuable service

Avaliado em 17/07/2023

Vantagens

The product is easy to use and provides a critical function (online ordering)

Desvantagens

Seems like there are some unnecessary hoops to jump through for different levels of sales.

Louis
Classificação geral
  • Setor: Roupa e moda
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Love it

Avaliado em 21/06/2023

Fantastic. Support is very helpful if needed. No issues at all

Fantastic. Support is very helpful if needed. No issues at all

Vantagens

Set up is very easy & integrated with everything we have. Rates are extremely competitive

Desvantagens

I have no cons. I’m amazed at the service.

Smriti
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 11 - 50 funcionários
  • Usado Mensal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Digital Payment Option

Avaliado em 30/03/2024

Vantagens

I have used this app for a very limited time but I liked its versatility in terms of payment solutions.

Desvantagens

It was very expensive even for very limited transactions that we use this application.

Sara
Classificação geral
  • Setor: Artes cênicas
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Authorize.net easy to navigate and great support

Avaliado em 23/03/2022

Authorize.net is always there in the background of every credit card transaction whether online or...

Authorize.net is always there in the background of every credit card transaction whether online or in person, but you never notice it because it integrates so seamlessly with all my other programs

Vantagens

Authorize.net is very easy to navigate as an admin, you can set up parameters and change company info on your own without support, but if you do need support, the support team is easy to contact and very helpful.
Also the reporting is easy and comprehensive.

Desvantagens

The set up with my bank was a bit cumbersome, perhaps because we have a Hawaii bank? The time difference between where authorize.net is located and Hawaii caused a couple of reconciliation problems until I realized that some of yesterdays transactions are on todays reports, once I figured that out the reporting was a breeze.

Brian
Brian
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 7.0 /10

Very Useful CC Gateway

Avaliado em 24/04/2019

Authorize.net is really a payment gateway for your site or business. We have utilized the mobile...

Authorize.net is really a payment gateway for your site or business. We have utilized the mobile application for 1 off transactions and have been pleased with how it works. It is not made to be your whole inventory tracker in the least bit, but it does its job for the occasional transaction. We have been using the gateway on our sites for years. We have used Magento, and WooCommerce and now Shopify for our site. We did have some issues with WooCommerce and finding plugins for the payment gateway that worked for all we needed it to. That being said, for the majority of the time it has worked.
Thank you

Vantagens

It really has never failed us when utilizing the application to run transactions on the go. It has worked for us for years.

Desvantagens

Integrations with WooCommerce has proven difficult at times. We have utilized the official plugin for some time, but that has recently started to have problems for us. We ended up switching to a new backend for our site. We'll probably still be utilizing Authorize.net though.

Kenneth
Kenneth
Classificação geral
  • Setor: Forças Armadas
  • Porte da empresa: 11 - 50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

AUTHORIZE FOR NON PROFIT DONATION MANAGEMENT/PROCESSING

Avaliado em 02/11/2018

Customer service and adaptability of the system with our CRM has been very positive for us. When...

Customer service and adaptability of the system with our CRM has been very positive for us. When we adopted our new CRM system along with the the hosted website managed by the same CRM system, we were not sure how everything would integrate, but our donation links and sponsorship links that take contributors directly to Authorize for processing have never let us down.

Vantagens

Authorize integrated flawlessly with our CRM system. It was one of several options for donor management and processing that was compatable with our CRM. We researched each available system and Authorize was both suggested by a fellow non profit as well as seemed to meet our requirements.

Desvantagens

Transaction charges seem to be the biggest issue that we have. There are industry averages for processing various cards, and Authorize is on par with other systems. It is unfortunate that Authorize does not offer a non-profit processing rate or possibly a flat rate that is well below what would be offered to a for profit organization.

Judith
Classificação geral
  • Setor: Captação de recursos
  • Porte da empresa: 51 - 200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Authorize.net (former user)

Avaliado em 15/09/2022

My overall experience was good. We got a lot of help setting it up from start to finish and...

My overall experience was good. We got a lot of help setting it up from start to finish and in-between.

Vantagens

I liked that I had a lot of options when it came to reporting.

Desvantagens

The cost was getting to be a little prohibitive.

Dave
Dave
Classificação geral
  • Setor: Serviços de informação
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

My go to payment processor

Avaliado em 04/12/2019

Overall, highly recommended. We've never had any serious issues with Authorize.Net's service.

Overall, highly recommended. We've never had any serious issues with Authorize.Net's service.

Vantagens

We have been using Authorize.Net for years on our customer eCommerce sites. Setup is easy and payments are secure.

Desvantagens

If a problem arises, our customers normally contact Authorize directly by phone. They won't usually respond to me directly since I am not the account holder. As the IT contact for our customers, it would be nice to more easily be able to contact Authorize without having to go through the customer for technical issues.

Jessica
Jessica
Classificação geral
  • Setor: Aparelhos médicos
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Authorize.net - Easy to Use

Avaliado em 19/09/2018

Vantagens

Authorize.net is extremely easy to use. I'll be honest - I probably don't use it to the full extent of the software. I generally do 3 things. 1. charge a credit card. 2. Look at our daily reports and 3. Use the transaction search. From time to time, I may look at unsettled transactions and change a setting but that is about it. You don't need to be tech savvy to understand the platform. It is easy, convenient and worry-free.

Desvantagens

Honestly, nothing. I've been using it for over 11 years with ease.

Jessica
Jessica
Classificação geral
  • Setor: Aparelhos médicos
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Authorize for Small Businesses

Avaliado em 23/07/2019

Vantagens

We have been using Authorize.net for over 10 years with no complaints. We use it strictly for online credit card processing both manually and on our website. The website is super easy to use and navigate. We recently added the fraud detection suite to our account that Authorize has available. We are very happy with the results and the filters you are able to place to control fraudulent activity.

Desvantagens

Nothing. We have been very pleased with this software.

Maria
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

EASIEST AND SIMPLE

Avaliado em 29/07/2021

Overall very pleasant. Easy for clients to use and for us as the team to use.

Overall very pleasant. Easy for clients to use and for us as the team to use.

Vantagens

Easy for clients to use and for us as the team to use.

Desvantagens

Have to have a second place to login vs it being integrated into our system. Just preference though.

Danielle
Danielle
Classificação geral
  • Setor: Rádio e televisão
  • Porte da empresa: 2 - 10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Simple payment gateway

Avaliado em 21/07/2020

We use authorize.net for subscriptions, not our regular eccommerce transaction. It's worth the cost...

We use authorize.net for subscriptions, not our regular eccommerce transaction. It's worth the cost if you have enough transaction volume.

Vantagens

Deposits are quick enough and usually only take a couple of days. Works well if you need to accept electronic checks.

Desvantagens

Customer service is basically nonexistent. You're better off searching online forums for troubleshooting issues. Account specific resolutions take a ton of time.

Alternativas consideradas

Stripe

Razões para mudar para o authorize.net

Stripe is expensive.