Avaliações do Culture Amp

I've taken my company's employee engagement survey twice now, and it's very easy to complete. Our HR department crafts the survey, and we receive an email invitation with a unique link to take the survey. It's very simple and easy to complete. Once everyone responds, we can see the overall feedback and company-wide scores. I think this is a great tool to collect and collate employee feedback so we can act on it. It's also nice to be able to track our progress and responses over time.

I don't have any major painpoints. I believe the survey says our responses are anonymous, but since I have a unique personal link I don't feel that my responses are completely anonymous.

I believe in Culture Amp's purpose of brining together functionality around employee engagement, goal setting, performance management and improving organizational culture into one comprehensive development zone. From a high level view, it seems to integrate the right components in a reasonably intuitive structure There is ample room for customization.

However the features themselves turn out to feel rather clunky and disjointed. Perhaps if you can dedicate a brilliant team of visionaries and administrators to fully realize Culture Amp's potential, this can be overcome in your implementation. But I find the many limitations imposed by our configuration to make the application more frustrating than propulsive.

Limitations include inscrutably opaque scheduling functions (first of all an administrator has to manage all the schedules, then the only way to look up when something should occur is to find the group of that functionality (say Performance>Self Assessments>Direct Reports Self-Assessments) then drill down into individual months (say May 2024) to see who is scheduled in that month - and only past and current months can be seen. So effectively you cannot see an annual schedule and you cannot see your own obligations in the same frame that you can see your direct reports' obligations.

When completing such functions as performance reviews and self-assessments, there is an arcane methodology for submitting documents for review and sharing them, along with deadlines set by an administrator that close documents for completion or editing, and require adminsitrator interventions to enable sharing. All of these may serve some purpose but they really serve to make it seem hard, sometimes impossible, to do what you're supposed to do. And trying to understand what is working for you or against you to complete these tasks is difiicult. I feel like the developers may have had some brilliant ideas but then let themselves get so bogged down in controlling every detail that they don't see the oppressive cloud hovering over the product.

A particular detail that I found very frustrating involved the in-app support features. There are several places you can seek explanations or instructions. Upon doing so, a little bot survey asks about your experience with the help and whether you have any feedback for Culture Amp on your issue. It then asks if Culture Amp can contact you about your feedback. On several occasions I wrote some very detailed observations and suggestions, and actually did hope that I would be able to talk to someone at the company about these. After a few times, I decided to send one of these responses in to the support team at Contact Us to see if I could get any traction. I explained that I had submitted these and similar details to the survey bot. First, the reps several times over tried to steer me into an explanation of why our site administrator, not Culture Amp staff would be the person to talk to about changing our survey questions. When I finally convinced someone familiar with the survey bot that I was not talking about any custom survey of our own, they explained that the survey bot responses are not captured with a link to any individual user who submits respoinses - they are only catured and analyzed in aggregate. I naturally suggested that in that case it might be prudent of them to remove the question about whether Culture Amp can contact us about that response, since they appear to have neither the intention nor the means. They disagreed and the issue sort of dissolved into the overall cloud of opacity under which I use, but don't reallu understand the inner workings of this application.

We utilized this tool specifically for shipping out employee engagement surveys, and found it to be best in class for this service. Though we ultimately switched to Lattice, the engagement surveys and the features we had with the surveys were incredible. We were able to map questions so we never lost data when we developed a new question or adapted one that didn't have a perfect match in their system.

We switched to lattice ultimately as we wanted a tool with more functionality. We use lattice for engagement surveys, career mapping, performance reviews, and managing career growth.

The ability to dive into five minutes (or less!) of e-learning on a daily basis has been a game changer and definitely shifted my thinking and approach to a number of management tasks. I've taken lots of notes and will be referring back to Culture Amps simple but effective tools in future projects and with new teams.

Nothing - it's all good from the look and feel to the execution.

While there are number of survey tools on the market (i.e. surveymonkey), Culture Amp is a nice SaaS tool that integrates with our SSO provider and allows for quick but comprehensive survey creation to engage with employees. We use it for getting feedback on all company events such as all hands or SKO. It's easy to setup a survey with questions and ratings. I like the fact that employees can add additional comments to any of the survey questions. The clean and fast interface also aids in getting participation. The home dashboard is nicely designed and the academy and support sections are quite helpful.

There doesn't appear to be a mobile app for this which would be nice. The surveys do work well enough on a mobile browser. In the future they probably need to add some additional features to make it more unique. Would be interesting to see their take on a Workday / HR type tool.

The best part of Culture Amp is the part of collecting data through surveys from employees that helps the business in fixing any issues that the company faces through the feedback. The integration with Slack helps a lot by notifying all the activities. The support system is very nice and there is a lot of training available that has helped us a lot to have hands on experience before using the platform

I would say the flaw I see is the pricing structure of Culture Amp as for what it does, it is expensive. There should be new automation and integration with other third party platforms too.

It makes analysis of the responses evaluating emotions and qualitative and quantitative scores; the result of these evaluations and analytics allows a great analysis of different areas of the business.

Just the fact that it is more expensive than other options but it provides much more features than other commercial options.

Culture amp really helps me evaluating a multinacional team, with people located in 5 countries using the same platform. Easy to setup goals and tracking them, setup 1 on 1 and evaluate the performance of my team is much more simple than before

A translation tool could be important to incorporate for people that are not confortable in the English language

It's designed for easy reading (e.g. text size and color).

There is a point not to translate English to Japanese on pulse survey.

The clear and concise way of communicating areas of focus as well as improvement made or areas for growth along with optional personalized input and feedback.

It felt somewhat visually muted and could be a more attractive looking platform

I love the Customer support, you stuck in something, send a message and the obstacle is cleared

There are some modules which I don't think are that important like 1:1. Because people should have the freedom to have their meetings setup

Goal settings management and Feedback generation

Check-ins features, Link goals to goals, check for other colleagues profile and organigram.

It's user friendly, quick and has listed all tasks, goals company values which employees only to validate.

I guess I am fine with the all process but it there are options to go through with the employees, understand their goals and commitments together and then submit on the culture amp.

Daily e-mails received, keeping me constantly connected to the content

Not sufficient videos in my view, it would a great way to transmit information to the users

Culture Amp is a great tool allowing staff to track development while also allowing management to check in and gauge progress. It allow for easy check-ins and aids in coaching sessions knowing how staff feel at any given time

As a stand-alone offering, integration into existing company systems would be ideal such as delivery to HR systems

* product is easy to use and gives a good interface to interact with peers and managers* easy to track 1-on-1s* easy to document growth by self-reflecting on goals and discussing ongoing progress with manager

* the interface seems a bit repetitive in UI, for example when documenting the 1-on-1s ahead of time, I see an option to fill out past 1-on-1s as well, which I think is not very useful* Might help to have links for prior/past 1-on-1s, if we want to click and revisit those.