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636 avaliações
- Setor: Automotivo
- Porte da empresa: 201-500 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
Utilização dia-a-dia
Avaliado em 10/03/2023
Vantagens
Utilização muito simples da aplicação para uso em CRM. Fácil gestão e criação de utilizadores para a plataforma. Uma das mais completas e baratas do mercado.
Desvantagens
Falta de integração com outras ferramentas CRM, telas e opções que muitas vezes mais atrapalham do que ajudam a entender as demandas enviadas pelos clientes.
- Setor: Software
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 7.0 /10
avaliação odoo
Avaliado em 04/12/2022
Vantagens
Possibilidade de incluir funcionalidades e pagamento por utilizador
Desvantagens
user experience para uma maior facilidade na utilização das ferramentas

- Setor: Serviços financeiros
- Porte da empresa: 2-10 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Muito Bom ! Indico !!!
Avaliado em 23/09/2022
Vantagens
Gosto de usar. Atende bem ao que se determina a fazer !
Desvantagens
Poderia ser menos burocratico. So isso ! Mas muito bom !

- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Excellent ERP to manage your business operations
Avaliado em 25/02/2020
We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.
Vantagens
Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.
Desvantagens
The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.

- Setor: Varejistas
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
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- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 1.0 /10
Do Not Purchase Directly From Odoo
Avaliado em 14/09/2020
I wish it had worked. We struggeld with the software for 18 months - even reaching out to the [SENSITIVE CONTENT HIDDEN] via Twitter asking for help. Odoo does not care about the customer. If you work with a reseller, they are awesome. But we made the mistake of buying through Odoo, installing 3rd party apps and then having tons of programming issues that no one would help us with. Great software - horrible company.
Vantagens
The software is incredibly eligant. The way everything works together via API is astounding. I can't say enough about how flexible this software is.
Desvantagens
Support. We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1. All help is predicated on you having no 3rd party apps. The problem is, you cannot run the software without 3rd party apps.
Alternativas consideradas
NetSuiteRazões para escolher o Odoo
We outgrew Zoho.Software anterior
Zoho CRMRazões para mudar para o Odoo
Compared to Netsuite, it was affordable and the rep assured us it would do all the things Netsuite would do.- Setor: Serviços e tecnologia da informação
- Porte da empresa: 51-200 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
A Robust Solution for Streamlining Project Management and Automating Business Processes
Avaliado em 25/01/2023
Vantagens
I can say that Odoo's comprehensive set of features for project management, task management, and workflow management makes it a powerful tool for streamlining business processes and ensuring that projects are completed on time. The ability to create custom workflows, set up automated actions, and track the progress of tasks in real-time, makes it a great solution for managing multiple projects and tasks at once. Additionally, the reporting features with built-in business intelligence tool and ability to collaborate with team members in real-time, makes it a great solution for data analysis and making informed decisions.
Desvantagens
it's important to note that Odoo is a complex software with a wide range of features, so it may have a steeper learning curve for some users. Additionally, like any software, it may have bugs or glitches that need to be addressed by the developers. It's also worth noting that as an open-source software, the level of support may vary depending on the provider you choose. It's recommended to research carefully and choose the provider that best fits your needs.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Misleading Functionality
Avaliado em 27/12/2020
Vantagens
On first blush it appeared Odoo would solve all our needs. Its secure, in the cloud, appeared moldable to our use cases and support was responsive. But after becoming a client it became very apparent it was more window dressing than anything.
Desvantagens
We were promised that the software could do what we needed as well as be customized to the exact requests we had, right down to certain toggles for custom fields in certain places. We invested roughly $20,000 in their custom development service as well as started paying the monthly fee at $300usd roughly per month. After working with the dev team for months it was becoming apparent that what we were promised was not in fact doable. Work arounds and shortcuts were attempted to no avail. In the end Odoo handed us off to several account managers, and took months to respond back to us on our request to end the project and have our unused portion of the deposited funds returned. in the end the elected to return zero. The process was a massive waste of time and resources. Although working with theier team to rectify things they took a hard position and accepted zero responsibility.
Reflecting back, I would have simply chosen to do a custom build out with a local development firm over this charade. We chose Odoo because we beleived it would have shaved months from development since most of the core functionality is already built. Instead what we got was absolutely nothing. No useable software and no portion of our unused funds. Very disappointing.
- Setor: Contabilidade
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great odoo
Avaliado em 10/12/2022
Overall experience i like this app and mu business be easy to control after move to odoo and i have a great feeling with this app
Vantagens
Odoo make my busines accrued and easy to track and control.Each thing as accounting, inventory, AR, AP, and financial reports i need make it very easy.
Desvantagens
Least like is tax features i can't use it and i feel it need to upgrade to be easy in use.
- Setor: Recursos Humanos
- Porte da empresa: 201-500 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 3.0 /10
Go down the Odoo rabbit hole at your own risk!
Avaliado em 24/10/2018
Deploying Odoo is much more complex and time-consuming then most people recognize at the outset. If you try to set this up on your own, or even go the cheap route with freelancers, expect to fail. If you try to deploy it on a dedicated server with extensive customizations, expect to pay out the nose and get burned. You should be very skeptical of any customizations promised and demand payment terms that incentive getting the project done.
Vantagens
Odoo is one of the most customizable solutions out there, great for both goods (inventory management) and services (project management) needs. You can create any number of additional fields or workflows, and works great with the other Odoo applications. Its also a fraction of the cost of similar ERP packages like Dynamics, Netsuite or Oracle.
Desvantagens
There's really no reason to use Odoo's accounting package separately from other Odoo applications. Its an ERP solution, not a stand-alone acconting package.
Odoo also doesn't have any payroll functionality, limited credit card processors and the connection to bank accounts relies on 3rd party plugins. But the biggest drawback is that you need an experienced project manager, an Odoo developer and 6 months of work to implement the solution.
Resposta do Odoo Traduzir para o Português
Hi Anonymous Reviewer! We analyzed your feedback and appreciate the positive as well as constructive feedback you submitted. Without having your company information we have no way to reach out to you to help alleviate the difficulties you have had, however please contact us on our help page at www.odoo.com/help to request assistance. We understand that an implementation can be simple or complex based on the unique conditions of each company, and perhaps in the case of your organization the needs were complex enough to create challenges for you. We provide free resources to remove barrier to entry for small companies, but encourage larger organizations with intricate workflows to consider an official partner who has been trained to handle ERP projects as opposed to a non-certified freelancer (as is common with Netsuite, SAP, Oracle, etc). Our #1 priority is the success of your project, so contact us and let's find a solution together! Thank you for your feedback. :)
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 51-200 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
A single platform for everything
Avaliado em 13/02/2023
Vantagens
1) Odoo offers a comprehensive suite of business management tools, including CRM, sales, accounting, inventory, and more, in one integrated platform.2) Odoo has a simple and intuitive interface that makes it easy for users to navigate and perform tasks, without requiring extensive training or technical knowledge.3) Odoo has a large and active community of developers and users, providing access to resources, tutorials, and support for troubleshooting and customization.4) Odoo integrates with a wide range of third-party applications, including payment gateways, shipping providers, and eCommerce platforms, allowing businesses to streamline their operations and improve efficiency.
Desvantagens
- Upgrading to newer versions of Odoo can be challenging
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 201-500 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
My review
Avaliado em 21/01/2023
Vantagens
Another advantage of Odoo is its wide range of modules that can be used to manage different aspects of a business, such as a project management, inventory management, accounting, and customer relationship management. This allows organizations to have a comprehensive and integrated view of their operations and processes.
Desvantagens
the software can be complex and difficult to navigate for users who are not familiar with it. This may require some training and a learning curve for users to become proficient in using the software. Odoo is that it is a highly customizable software, which can also make it difficult for users to find the right configuration for their specific needs. This may require some experimentation and trial-and-error to find the best setup for the organization.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Odoo is very convenient and always fascinates you with something new
Avaliado em 07/02/2023
Vantagens
HR in general is great, as is a studio app
Desvantagens
Odoo 16 is great overall and as what I said before I like HR also Accounting ( easy to use )
- Setor: Publicidade e marketing
- Porte da empresa: 51-200 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Open Source Code, your best friend
Avaliado em 23/02/2023
Although at the beginning it does not seem the most viable option, in the medium term it ends up being the best ally to control all the variables of an ecommerce.
Vantagens
Odoo's open source code makes it easy to cover all business needs: CRM, product tracking and so on.
Desvantagens
The learning process is long until you manage to integrate all the necessary tools.

- Setor: Indústria têxtil
- Porte da empresa: 10 000+ funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Odoo for ERP, Supply chain, Manufacturing, trading, Ecommerece business
Avaliado em 13/07/2020
We used it to streem line and for effective supply chain and finance, it helped us to determine those key factors, and we customisely made reports for performance of company aswell individiduals.
In supply chain, tradeoff and optimization between shortages and overstocking, cash to cash cycle inprovement made by analysing and bottle necks deteced by odoo.
Longterm pending cases, reporting, email notification for a abnormal or overdue, and over amount transactions helped us to manage finance on a well way specially when we were in crises.
Sourcing rather than manufacturing analyse by customize odoo, in costing and RFQ is wonderful.
Vantagens
Easy installation, can be customize as per business scenario, wide support, business features, transaction are supported according to international business tactics.
Almost every module available finance, invoicing, quality control, inventory, planning,manufacturing, MRP and DRP. The cross functionalities made odoo awesome, check and control over transactions, users is a powerful tool to control the business, available as Saas, local server aswell can be installed on custom domain.
Speedy work, with better GUI, its best for large/medium industry.
It perfectly supports Importing, exporting or migration from another ERP.
Transactional control, tracing over network is available, secured platform for business.
Android app is available, can be worked smartly on it.
Purchasing control, Planning control, and inventory scenarios are purely designed on professional approach.
Bottle necks, cycle time, EOQ can be configured on it,
With configuration it can be run with optimistic, in future AI and automation it can be a advanced supply chain tool.
For realtime tracking and tracing like Barcodes, QR codes are available to generate automatically/manually for batches and products.
Desvantagens
Customization is not easier, with depth documentation is required, which is unfortunately is not publicised.
Limited database server type, it's somehow difficult to configure with existing dedicated database server.
Transaction uniqueness records like algorithm for hitting a specific transaction is not being created, i.e on refreshing or by going back values can be submitted twice.
Some pages, do not display properly on android app, specially visuals.
Alternativas consideradas
Dynamics 365Razões para escolher o Odoo
less control over transactions, business volume and scenarios were not implemented in ERP.Software anterior
Dynamics 365
- Setor: Roupa e moda
- Porte da empresa: 10 000+ funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
ERP:Finance and Manufacturing on Odoo
Avaliado em 08/06/2020
Good for SME, trade or ecommerce business, efective ERP not any bug found. Finance, planning,porecurement,inventory and manufacturing are integrated each ither aswell seprately installed.
Vantagens
Every module is available, wide range of available features, modules. Grsphics and web interface is awesome, installation is easier, customization can be made. Secure and remotely access, available in SAas and local server, even can be installed on your domain.
Desvantagens
Customization is not easier, less controll on transaction data. Less controll on authorizations,roles. Management role is missing, can be slower or face bugs for large industry, some issues found in finance like credit limit cant be set.
Alternativas consideradas
ERPNextRazões para escolher o Odoo
transaction volume increased, many bugs were foubd and some features was missing- Setor: Software
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Open Source ERP/CRM - Or Shareware
Avaliado em 16/02/2020
I solved all my integrations in one place:
From using planner, teams, excel, etc.
I just do a pipeline with all my work, clients, contacts and even do e-mail marketing and my website design using it.
Vantagens
Odoo is easy to install / deploy using Docker or a Cloud image from the Amazon Marketplace.
You have everything you need to run a Business, from the communications of a team, sales, quotations & project planning.
It has a lot of modules available in a marketplace.
Desvantagens
It is supposed to be open source, which gives me the perception of costing less...
But costs tend to ramp up quickly when you start using premium modules (And basic at the same time, like accounting).
They have to be paid even in the OSE.
Razões para mudar para o Odoo
Ease of implementation. It just works out of the box, in test environments and the interface is simpler.
- Setor: Software
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
All inone
Avaliado em 30/04/2020
Great usability, plenty of apps, opensource
Vantagens
The fact that all the apps are natively integrated is a great asset
Desvantagens
If on premice with many specific development it’s not easy to handle major updates
Razões para escolher o Odoo
I wanted to have a serveur on my ownSoftware anterior
Zoho CRMRazões para mudar para o Odoo
Because of thewebsite builder integrated with social apps and accountibg- Setor: Segurança de rede e informática
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Time for the Business
Avaliado em 31/08/2021
We like Odoo because it helps to the automation of our business giving us the opportunity, to concentrate our efforts on the core of our business and not in other aspects that are important but not the core
Vantagens
the best is that is easy to use even we can use all the features Odoo from a smartphone, so it is virtually designed to be used by any person of any age, we have a user of 75 years using it like he was born with this technology
Desvantagens
it could be the accounting module that is a little bit tricky but once it is set up everything you can RUN everything smooth.
Alternativas consideradas
Zoho CRMRazões para escolher o Odoo
PC CLOUD does not have the online features that Odoo has and our business takes us to have a platform that we can access from anywhere, any time with any kind of device.Razões para mudar para o Odoo
Because the connection between all Odoo app's and the big community of developers.- Setor: Software
- Porte da empresa: 51-200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
A Software fulfills all your requirements of ERP
Avaliado em 07/05/2020
Overall it's a very good experience using and customizing odoo
Vantagens
The product is user-friendly, 1st user can get most of the things in the software without any guidance. Product customization is also easy. And it's community edition is completely free.
Desvantagens
The community version is not having much of the support from the Odoo company, and need more developer documents on javascript part
Razões para mudar para o Odoo
It is more convenient and the community version is completely free which covers 80% features from standard enterprise edition- Setor: Rede de computadores
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Odoo gives you full featured modern open source software to manage a business or any organizati...
Avaliado em 22/02/2017
One of the fastest growing, well rounded, full featured, modern, open source, business, or other organization, management software.
* A free community version is available at no cost forever, with about 85% of the features of the paid commercial version.
* Very powerful software for organizations of 1 or 2 people, up to hundreds, possibly thousands of employees.
* Full accounting including customized international accounting which works in about 100 countries, impressive.
* Full website builder lets you drag and drop blocks on the screen to setup your org's website.
* Comes with a feature where you can offer live chat support to your customers or audience.
* Connects to your bank account in the paid version for automatic verification of account activity.
* Manages multiple bank accounts for the various parts of the organization, nice.
* Full automation of the employee recruitment, interview, hiring, employment contract, and termination process.
* Management of the vehicle fleet or any other set of assets belonging to the organization.
* Manufacturing Resource Planning modules are available if you're running this type of organization.
* Email app is great and a huge time saver, it becomes a high speed task manager and filter.
* Point of sale app is also really cool, from a tablet or phone you can access the minimal set of functions in Odoo needed to check customers out at the point of sale, the great thing is the Point Of Sale can keep running taking payments and tracking which items are sold and their quantity, even when internet access disconnects, then when internet connection comes back, the app will save the completed sales into your Odoo system.
* Between 50 and 100 apps.
* You can use all the community apps for free. If you choose to subscribe to the commercial Odoo, it's a cheap price per month per app, which comes with support and hosting if you want it. Pricing is way lower than the competition. Even running the free community version although limited it's far better than running a business without software or with many disjointed separated software.
* Odoo really delivers on the do-it-all approach, every app is able to talk to all the other apps, and share information, because they all run on top of the same set of your company's data. This totally eliminates the need to connect separate apps made by different companies, or worse, re-enter the same data into multiple different apps, losing tons of time and money.
Vantagens
No data re-entry. All the apps are connected and share information. Saves so much time and money. Also, you can create your own modules, or hire an outsider to create a module for you, due to the open source nature of the software. Easy to add any of the pre-made apps.
Desvantagens
It can run slow, if you don't take a little time to tune up the server it's running on, and use enough memory, caching, and ideally an ssd. There's a lot of database access happening. Upgrading to the new version is not easy. It would be great if the Odoo company would make upgrading a simple do it yourself automatic task, one click of a button, that would not require human attention for 2 weeks. There's an entire article with more about this on the Odoo site.
Resposta do Odoo Traduzir para o Português
Thank you for your review Chris. We appreciate you taking the time to provide us with your valuable feedback.
- Setor: Engenharia mecânica ou industrial
- Porte da empresa: 51-200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Helping companies to be better
Avaliado em 06/08/2019
I've been using Odoo in some companies as an employee, so I've been teaching myself (that easy it is). I started with some bad practices (modifying the base code) but I've gotten better making my own modules, but now I only use Odoo Studio (highly recommend it).
I've also shown the basics of the core to my IT coworkers, and once we understand how the api with python works, we've made wonders. We don't mess with the code directly (only the Partner does) and we can play with all the information with any python module or framework.
Vantagens
Odoo adapts to the company needs. When one of the owners of the Organization has a question, the answer can be easily be taken from Odoo, by grouping, filtering and in some other cases, by adding new fields to fill manually or automatically.
Desvantagens
As I jokingly say, sometimes Odoo is in a bad mood (when there is slow Internet connection) and Odoo displays an error or makes a rare behavior. But by refreshing the page, most of the times, it gets solved.
Resposta do Odoo Traduzir para o Português
Awesome review! Glad to hear you have been making wonders with Odoo Studio, we love hearing how users are able to use the Studio editor tool to customize their platform without having to touch source code (the idea is to empower users to create the software they want). Happy to hear how you have been using Odoo and wishing your company continued success! :)

- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Extensive ERP for a small to medium sized business.
Avaliado em 08/05/2018
Having everything in one app is the major benefit to me. I don't have to use different software for Sales and Purchases; for Contacts; fr Projects etc. Another benefit for me is the ability to attach documents to each transaction for tax purposes at the end of the financial year.
Vantagens
Odoo is an Opensource ERP with a free Community Edition and a paid Enterprise edition. It is packed with features like Accounting, Project Management, Customer Management, Employee & Recruitment Management, Inventory & Warehouse, Sales and Purchase and POS to name a few.
I like the Dashboard where one can get an bird's eye view of the status of any task or activity that needs attention. Plenty of additional modules (called Apps) are also available on the Odoo Store.
Odoo uses Postgresql as database.
It offers plenty of customisation options. Some countries' standard Chart of Accounts are available by default, or you can create your own.
Overall a very useful ERP.
Desvantagens
I'm reviewing the Community Edition: On the downside, it has a relatively big learning curve. Setup and initial configuration is crucial. I would have liked to choose between mySQL and Postgresql as some hosting providers does not offer Postgresql.
Some minor frustrations is the fact that an invoice can only be created after a quotation, then an order. I would've liked to be able to enter an invoice without an quote or order; for example monthly regular contractual invoices. Having said that, depending on how your business work, it might not affect you that much.
Secondly, recording expenses is cumbersome - expenses are recorded either through the employer expense module (which is not always related to an employer, like rent), or through billing. Either way, you need to create a "product or service" for expenses before entering them. Where and how you enter them, also affects your expense reporting.
I would also like to see more reporting options like traditional desktop apps.
Customer support for the Community Edition are limited to the forums and some manuals for older editions.
- Setor: Engenharia mecânica ou industrial
- Porte da empresa: 51-200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Why Others When Odoo Is Here?
Avaliado em 30/04/2020
Vantagens
From entering Raw Material into company to sell it as a Finished Product and even after sales, Odoo captures all the information with financial impacts in really nice and simple way. Process of goods receipt and delivery with quality checks are simply stunning. Moreover, it's mobile and web based features are reasons to stand ahead with other competitors. It has all features which are essential for any company, with really simple and interactive user experience and can easily integrate with any third party app.
Desvantagens
There should be more features in Quality Module which are compulsory in FMCG and Pharmaceutical industry. There should be parent Manufacturing Order under which sub-orders will lie, so that issuance of product is made separately as per real issuance OR issuance should be made against Work Orders instead of Manufacturing Order. Speed is also another area which should be looked.
- Setor: Arquitetura e planejamento
- Porte da empresa: 2-10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Improve customer service speed and training manuals and videos
Avaliado em 17/01/2017
The software has the ability to do anything you want, but the process of customizing needs to be improved. If you are not very computer savvy, there is no way you could use this software or even think of ways to make it better. The customization team needs to take more of an assertive role with helping people figure out what they could do to improve their processes and their software.
In addition, because it is so highly customizable, there needs to be top of the line customer service, which there isn't. There needs to be a tech support number to call at all times, because businesses are relying on your software. Right now if you put in a support claim, it takes 34-48 hours to receive a response and then there is so much back and forth, it usually takes 2 weeks to get anything resolved and in the business world, that is not acceptable. The customer service agents should pick up the phone after the first email, if they don't understand what is going on.
Vantagens
Customizability
Desvantagens
Difficult to learn and difficult to maintain without an IT department.
Resposta do Odoo Traduzir para o Português
Thank you for your feedback Michael. We always appreciate hearing from our customers and their experience with Odoo. We are always improving our product and hearing what our customers think is important.
Regarding the training, a few months ago we launched our brand new training platform to help people learn more about Odoo: https://training.odoo.com
Note that if you already have a success pack, be sure to ask your consultant about a free access code to the eLearning platform.
In addition we also have a lot of user documentation on our website, available here: https://odoo.com/page/docs
I'm sorry to hear you've had some issues with the support team. Our support teams are now available 24/5 with teams located in the US, Belgium, and India to provide coverage across every timezone.
I hope this helps and that you continue to enjoy your experience with Odoo! :)
- Setor: Administração pública
- Porte da empresa: 51-200 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Best ERP Open Source Software
Avaliado em 14/09/2019
Vantagens
The Odoo is a best open source software.
Your use facility is amazing and the best of all: is free!
Odoo has OCA Community that help the user in several questions.
Desvantagens
In Brazil Odoo no have a very good support.
Alternativas consideradas
Dynamics 365Software anterior
Dynamics 365Resposta do Odoo Traduzir para o Português
Thanks for the review of Odoo Community! We are happy to hear from developers/users on this edition and see what amazingly talented business experts like yourself do with our free open source offering. Be sure to also check out Odoo Enterprise on our "Editions" page to see what other incredible features Odoo can offer your organization! :)