Avaliações do HubSpot CRM

O HubSpot CRM é uma plataforma de Customer Relationship Management (CRM) que oferece uma variedade de ferramentas para ajudar as empresas a gerenciar seus relacionamentos com clientes, automatizar processos de vendas e marketing, e otimizar o envolvimento do cliente.

Ajuda a organizar tarefas, reuniões e outras atividades relacionadas a vendas e marketing mas poderia ser mais agil

Não sei como não tinha usado antes. Trouxe um ganho de eficiencia imenso. Nossa ! Eu queria ter usado muito tempo antes. Além disso, queria que todos tivesse acesso porque é surpreendente. Amando demais !

Ele tem muita coisa boa, muita coisa ruim mas poderia ser mais intuitivo.

Conseguia capitar e-mails dos sutes corporativos

Achei um pouco chatinha de mexer, não achei dinâmica, mas até que muito util.

HubSpot is really easy to implement and has the features that my team needs. We have been able to onboard multiple account managers, and make sure they get up to speed quickly. The CRM is very intuitive, and one account manager can leave information for another to make sure deals are always being closed.

It can be a little pricey on the monthly budget, but with the way it is used, it can be worth it.

HubSpot's sales team is stellar at their job, perhaps the only good thing about them. Their ability to upsell and ensnare us into buying more and more was phenomenal. Unfortunately, that’s where the positives end. The product itself is a disaster.

Buggy and unreliable
Extremely confusing interface
Ineffective and unusable for sales teams
Constant upsells to access essential features
Bloated and dysfunctional system
Significant financial investment with minimal return
Lost opportunities due to operational inefficiencies

Buggy is an understatement. Confusing is far too kind. I love software, but this product makes me want to rip my hair out every time I use it. It’s so problematic and unreliable that my sales team flat-out refuses to use it. Despite investing over $150,000, the real cost isn’t just financial—it’s the lost opportunities and the mess this bloated, dysfunctional system has brought to our operations.

HubSpot’s constant upsells are infuriating. To get anything reasonable done, you’re pressured into buying more features. The product is bloated, and I wouldn’t recommend it to any business, especially if you have more than a few employees. Even then, why bother?

After enduring this chaos for three years, it’s time to escape. HubSpot was supposed to help us grow, but instead, it’s been a massive hindrance. If you value your sanity and business growth, steer clear of this nightmare.

The systemnis really easy to set up, with a plethora of customisation that can be done. Creating views purely for your viewing, and seeing last interactions is key.

The level of addons is a littlw annoying. You get to grips with thensystem, realise you can do a little more and control thibs better, then you realise you need to buy an addon. Its a teir business model, but can be annoying when youre first getting to grips with the system

Integration with Google email helps me keep emails with customers logged in the system and I don't have to manually drag and drop.
I also like its tasks to keep me organized my day-to-day work & follow-ups

Hubspot does not allow to have several phone numbers for one customer and only allow to have up to two email addresses for each customer. Some customers have multiple contact information and I wish there is a way integrate rather than multiple contact info for one customer.

Hubspot runs our whole marketing function in the business, outbound marketing campaigns, prospect and customer lists, reporting, form submissions on the website.
As well as our sales flow from the lead scoring module, pipeline management, forecasting and the whole sales funnel.

The cost :) Its an expensive tool and if we want additional functionality it nearly always requires us to 'upgrade' our package.

Makes it easy to keep track of open proposal and communication history with each client.

It is bad about logging users out on the web app and the outlook extension. Some days have to login multiple times. Gets frustrating

The mail reason for choosing HubSpot is the customizability, you can choose what data is needed and be shown in the dashboard. The automation is another great feature that HubSpot CRM offers as it can boost the productivity for the whole team.

While free tier can help every business, for more functionalities the cost can increase rapidly.

It is super user friendly and has a lot of awesome customizable features.

I wish there was a more robust email template customization opportunity. Felt kind of limited on font and styles