Avaliações do REALTRAC

It is extrememly customizeable - You determine how much of each portion of the program really applies to your situation.

Would really like to see a way to archive old Jobs. Our daily backup is over 50Gb

It's user friendly for ShopFloor logging in and out of jobs and recording time. Timeclock is easy for HR, and tracking down where a job is in the manufacturing process from a remote location is easy as well.

My primary beef with RealTrac is that there is no feature (or wasn't a few versions ago) that allows me to SPLIT AN OPERATOR'S TIME when they are logged into two jobs. If an operator is running two machines, or three, or four, all at once there should be an option (if not a REQUIREMENT) that their loaded labor cost and hours are divided amongst the machines they're concurrently logged into. In my company, one operator ALWAYS runs more than one machine in a bank, so not having their time split makes all my costing metrics utterly useless until I manually go into the work sessions to interrogate the data. This is nearly a deal-breaker making me consider another software. (Customer Service / Tech Support informed me this was intentional so that when looking at historical jobs you never under-bid a job). If this is incorrect, someone please call me ASAP!

The "Quality" feature is a horribly conceived module, slapped together as an afterthought, and the default reporting within there is awful, has poor formatting, and doesn't integrate well at all with the rest of the system. There hasn't been an update on this module in forever, but new PAID features (RightBoard) are being added and updated all the time.

The Load Charts are easy to use and helpful. Drag and drop of drawings and other documentation is easy and helpful.

Materials and inventory management is difficult to manage. It should be possible to assign multiple units of measure to a part. Often we buy in one UOM and then use or sell using a different UOM. MRP should be able to give you a list of what is needed by vendor. One should be able to purchase from MRP. When doing an estimate, we should be able to do a Complex Estimate. Report screen should only show the reports one can print, not a bunch of reports one can't print.

The software is relatively easy to learn and setup with minimal training.

The cost analysis within a job only considers the cost of the piece price, not tooling, setup, expedite fees. Additional line items other than the piece cost should flow through on cost tab. Not all jobs are just piece cost. Production on going jobs are not met with ease on this software, the software seems to be geared towards lot qtys or one time orders.

Ease of Use, Document control. You are able to make prints and any other documents available like packaging instructions to the shop floow without confusion

Reporting needs to continue to improve. Some reports are clunky. Not easy to customize

Job costing and tracking the hours for each station really helps me keep track of what the employees are doing daily.

Setting it up all the stations and employees was time consuming but necessary.

Easy to use and get set up for an ERP system

Reporting is less than desirable, I would like more in reporting and scheduling.

- Able to take care of all aspects of the business in one place. Scheduling, ordering, and especially job tracking.
- Has good flow from one area to another
- Nice user interface
- Rightboard is great to be able to show what we have and schedule
- Great customer support

Bouncing between tabs can be cumbersome
Would like to be able to delete quotes
Forms can be difficult to customize

The software seems very comprehensive and is always improving. RealTrac queries customers and listens to suggestions and incorporates them as demand warrants. It is a statement to their dedication to customer satisfaction. The parts of the software I have used is very well done.

It seems they "manually" configure the window instead of letting Windows do it. As a result, the minimize/maximize/close buttons have duplicates in the middle of the window and when I maximize the window, I loose a little, because it doesn't recognize the I have my task bar on the right.

Also, the report generator could be a little more user friendly. I am pretty computer literate/power user and I have not really been able to figure it out, or get deep enough to find out that its' easy, which is a testament to the difficulty .

1. Easily track the amount of time spent and cost of individual jobs. People out on the shop floor don't mind clocking in and out of operations because it's so quick and easy.
2. It is everything we needed without the unnecessary complexity. Finding that balance between functionality and complexity is hard and RealTrac nailed it.
3. Developers are very responsive to feature requests or the rare glitch. Great people to work with. They're very active in bringing useful updates.
4. It's a network license, you can put RealTrac on as many computers as you want. Plus logging in past your number of licenses still gives you up to 10 minutes, thus nobody gets automatically booted. Some network licenses (from other companies) won't even let you log on which means you have to go find who left the program up on a random computer. RealTrac's gives you grace, which is great.
5. Training is not pay by the hour, it's basically unlimited, plus we are easily able to do remotely; both of which saves thousands of dollars.

1. Lacks a central analytics center for mining all the data we create (different sections of the ERP can create reports). However, as I write this I know they are releasing a new reporting platform to hopefully address this.

have had program at least 5 years , support is decent. I am not a computer guy, and I find it easy to navigate

I have called in the past to complain, and I did get up the pole pretty far ,but they say they can't do anything. The program shuts itself down at the end of the day and starts up in the morning - beautiful . However it starts every Saturday and Sunday as well.adding to peoples hours who are not working, which in turn make trying to find the cost of manufacturing useless. the only thing the program is good for is to know where items are in the production process. The reason I originally purchase the program was to try and get the true cost to manufacture the parts - it can not be done on this program. - Also on the main list screen you should be able to see what employees are working on each project, without leaving the screen

Quality section is easy to use.

We need more flexibility in reports. I have unanswered questions from several months ago on a report showing total dollar value of estimates created in a month. Also, would like a report with open jobs/dollar amount/location and be able to mark as priority. I would like a report that lists the priority jobs with dollar amount and location in the job process.

I am completely satisfied with how easy it was to get this new software set up with the help of the Realtrac Technical Support Team. Since we installed the newest version of software we have found so many new ways to utilize the program and make our lives much easier to track progress.

The only issues I have ran across would be the new fields and how to move around and find the correct reports I need to run.

Realtrac is super simple to navigate and use on a daily basis. The data logging of operations is excellent.

The Quality tab could be updated to have a "responsible party" option and the NCR/CAR reporting could be updated to include better printable & shareable history data.

Mostly the software is easy to use and gives us all the job costing and production information we need. Its ability to export to QuickBooks is great.

Designing reports can be cumbersome, especially since this is not an everyday task for us.

We have used this software since 2005. The new owners and all the improvements of the software have made it one of the best investments we have made. It has enabled us to more easily attain our ISO certifications, and improve our performance for our customers.

We would like a better reports software. One that can access more fields across the different modules. And possibly output different data formats.

Ability to quote materials, and generate PO's from the quote has been a timesaver. the Rightboard is also a tool that helps to get jobs prepared which keeps the uptime on the machines high.

Inventory, cost accounting has not worked as well as I had hoped. The complex job has not worked for our business which when I purchased the software I thought it would be an advantage for what we were trying to achieve.