Avaliações do Valant EHR Suite

Great for larger practices. I most like that Valant values what we (as users) have to say and they do actually make updates in accordance, unlike many platforms. Schedule and documentation are very easy to use. Great for large practices. Easy to use overall. Easy billing, but there are still bugs.

There are bugs. I also hate that we can't send out a link to e-sign documents - so new clients need to make a portal account and then we have to remember to send them the forms through the portal afterward. This is quite difficult. I wish there was a way to just send a new client the link to the intake forms like Kaero and AdvancedMD. However, they made adjustments to the portal that make it easier to use and I don't doubt that they will continue doing so. I must say that since the beginning, we were VERY unhappy with Valant. We feared that they will increase the pricing on us after the first year, making it financially infeasible to keep the platform - we still haven't signed on for next year, so I'm not sure if this will happen. I wrote a very negative review before, but I felt the need to update it because Valant is really making progress with bug fixes and new updates, which we really appreciate. Overall, I'm happy that we chose Valant now and while praying they don't screw us with the new rates, I'm looking forward to new updates as they come.

Valant has a user friendly interface, incredibly easy to use, and we can keep everything right here in the system. Customer service is great and easy to work with when anything is needed.

That you must purchase another system for claims managment. That can become super expensive and difficult moving between both systems.

I love that you have spell check finally!!!! Everything is very well connected. I like that things repopulate. Overall I would recommend it over other sights.

Treatment plan. I can't figure it out, takes a lot of time. Some of the features would be nice like reminder, etc, however figuring it out it is too much work.

I wish there was an option for a genogram.

Or possibly be able to write on a touch screen. and save the doc. Now it has to be scanned and uploaded, which is fine, but takes more time.

How about have we can specifically upload to have access to then we can write on them on the computer, like unique assessments or forms I fill out for clients.

Very easy to use. I compare it to other software systems that are easy. There's a certain autonomy to the system that i very much appreciate. Suicidal sections in the progress notes show how much Valant understands our workflows.

Looking for a couple more outcome measures but love the ones that are there.

1) Specific to Psychiatry
2) Built in billing and collecting - love integration
3) Ease of use. Designed for us. A Psychiatrist clearly built it

There are some upgrades that would like more lead time!

Functionality, ease of use, comprehensiveness

Clients sometimes have trouble logging onto telehealth

Valant was the best choice for our behavioral health clinic. They continue to update and expand features that have improved the functioning of our system. It has saved time and worked well with our systems. Billing was a major improvement and linking to our Calander and notes was essential.

There are some features in the assessment and MTP that could be improved for our particular uses. Also billing is slightly complicated and could be simplified with some small adjustments. I do however appreciate the flexibility.

easy to use, I can dictate or type my notes, which gives me so much flexibility

a lot of tabs that we don't really need

The how to videos are very helpful and then the portal is basically user-friendly and does not take that long to learn

The review and updates for the treatment plans can be a bit confusing. It appears to have too many moving parts.

Scheduling, claims denials, and ERA’s are items that stand out above, and beyond any other system I have used

The only downfall I feel is the client portal. A lot of clients have trouble getting onto the portal because it is not supported by many browsers. And a lot of clients use their phone.

This is an extremely easy to use EHR suite that has made starting a private practice extremely easy. The formats for treatment plans, intakes and progress notes ensure I will be in compliance with insurances.

Customer service now does not respond as quickly as they used to.

Intuitive interface, easy to use templates, ability to customize forms/templates, how the scheduler/calendar is presented, and helpful customer support.

I wish there was a way to pull up a clients lab results (outside of opening the document faxed by the lab/doctor's office), and compare current/past labs. I think this would be extremely helpful, especially since clinicians often monitor labs in psychiatry and it is quite cumbersome to have to sift through all the clients documents to find the results from various points in time. I would also love to have a feature where the clinician can get a notification/reminder when it is time to have the client have their labs drawn again, as well as a notification to contact the client for the instances when the client was given a lab order but their results were not received.

Easy to navigate and get around when trying to find things.

Some time it works really slow especially when working remotely.

It’s so user friendly. Everything is at your fingertips with just a couple of clicks. You can move from Billing to Appointments to health records without having to search around. You don’t need a lot of training.

If you could move from one patient to the next without clicking in and out of patients tab would be helpful to me.

Intuitive User Interface: The interface is user-friendly and easy to navigate, which enhances efficiency in daily tasks.

Cost: The pricing structure may be perceived as expensive for smaller practices or individual practitioners, potentially limiting accessibility.

It is easy to use and has features that are needed in practice.

not as intuitive as another ones I like, perhaps too many features.

Easy to learn. Versatile. Easy to track my appointments.

Can be a little quirky requiring refresh often.

Very organized and built for mental health.

Nothing to mention at this time because there are so many positives.

It's easy to learn and teach to new people.

There are soo many issues. 1) the dob should be on every page along with the name. 2) There is no way to apply credit to a different date of service 3) There seem to be a lot of "bugs" or "glitches" that don't really get fixed - we call with problems and a ticket is written, but the problem is not really resolved or fixed. The people are very nice and polite that I talk to, but the people who actually do the coding that should be fixing the issues don't really take care of the issues. 4) also, when we call with issues like the program is running slowly, we are told that it's because everyone is running end of the month programs. That seems to be the go-to. It frequently runs slowly throughout the month. and no one seems to be able to fix this.

What I like most about Valant is the easy accessibility to everything, you do not have multiple didn't screen pop ups.

The least I like about Valant is shut downs it has once new release notes go out.