The software can meet the needs of any organization. The design of the components that make up the package can be initiated and used as almost separate components. Of course, the most benefit is realized by using all components in harmony, but perhaps there are companies who would not need to use all of the components all of the time. The software can be scaled from a single computer user who just wanted purchase order management to a large network using all facets of the software as needed. The software is infinitely customizable and can easily grow with your needs. The software is easily understood by first time users, and employees with no computer experience can be up and running with a short training time.
I personally think this product is fabulous. I initiated it in our business many versions ago, and at that time, I bought it from or because of a printed advertisement. It was a single-user system, and our small company management was very skeptical of its promised benefit. Being the only person who believed it could help, I was responsible for everything it could and couldn't do. The accompanying manual was enormous, and I had a very difficult time putting it all together, fighting management all the way. What I like least is that there is very little help and instruction offered to the small time-user. Of course, now there's online and phone product support and training offered by the vendor, but I feel it can only be afforded by very large corporate clients. There should be some kind of tutor with tips and suggestions that can be sidebarred or built in to help the small needs user.
NECS software is the best possible. So easy to use and so easy to contact the staff.
There is nothing I don't like about the product or vendor. This product does everything that we could possibly want and then some. The owner of the company and his staff attend the Dot Food Show and the two Golbon Conferences annually. I get to visit with them at those shows. I have also attended two regional NECS one day seminars in Dallas and New Orleans. The regional seminars are much less expensive than traveling to their home office.
Easy to learn and very user friendly. I can always teach new employees to use the system quickly. We like how much or how little information we can get on reports. I always enjoy working with the vendor. They take very good care of us.
At this time I don't have anything that we don't like.
First system we invested in the "beta" NECS before "entre'" in 1990's the learning curve was difficult. People from the company came on site to our company with our Start-up and made adjustments on the fly. Today the system has evolved into one of the best wholesale distributor programs in the world. It's amazing how fast NECS caught on but they still cater to our needs. We would recommend Entree to any wholesale company the technology that NECS is offering is second to none.
We are a family owned, full line Foodservice distributor. In 1998, we knew it was time to start making it easier on ourselves and started looking for software that would do everthing we wanted it to. We used to do everything hand written. NECS Entree simplified our operation. We have been using Entree ever since, and going back I wouldn't have done anything different - except get the program earlier. The program is easy to use and easy to train new employees with. NECS has always responded to any issues we may have had promptly.
Being able to get programs built to our needs is very important to us. I have recommended this system to other distributors and would continue to recommend NECS. We have been using the iPads for the salesmen, and they love it - except they are limited on what they can do as far as running reports, adding to orders, and making changes in the customers account. Without giving them access remotely, the salesman are limited.
We have been using NECS Entree for many years as a local food distributer, and have found the system to be a vital piece of our operation. As we have grown and used more pieces of the system we have come to value all the tools that Entree has to offer. In fact, Entree has continued to create enhancements that make our daily operation easier and more efficient. The support and training available at NECS for the entree system is second to none. I have taken part in a 3 day seminar presented by NECS, and whenever we have a question their phone technical support is outstanding.
I have met most of the staff including Chris - the CEO, Harold - the salesman, and many of the support staff. The majority of my technical support dealings have been with Hajer, and she always either has an answer or has the ability to get the answer for us. I would highly recommend the software and the company behind the software for all your foodservice software needs.
Price updates are easy.
Reports are easy to use.
Purchase orders are easy to use.
Wish there was an easier way to learn more ways to use the software.
We've been using Entree since 2005 and couldn't be happier with the software. We've used V2 and V3, and are anxiously awaiting NECS' brand new V4 SQL edition, which I had the privilege of seeing in action - and it's beyond impressive.
Entree is very easy to use and is continuously updated with new and exciting features making the end-user's job easier and more efficient.
Definitely worth mentioning is the terrific tech support from NECS. Anytime we need help or even custom programming, the helpful and knowledgeable staff is always willing to help. Over the years, I've developed close relationships with much of the staff at NECS including the owner. A very comfortable feeling to know the people you're dealing with.
I have been dealing with Entrée for approximately six months, and the Customer Service is excellent. They never seem to want to get you off the phone and you never seem rushed. I would like to say that the person that I have done most of my problem solving with is Hajar, and she is truly a pleasure to speak to and always is cheerful.
If there more people like her, we would not have any complaints.
Entrée is great for inventory, customer contact information, vendor information, and so many other area's of the business.
There is one thing that should be changed on the customer section, and that would be to have the email address on the first page - since so much more is being done with email.
For anyone in the foodservice industry who, from their software, expects tighter controls and improved profitability, Entree is your solution. As a customer for over 10 years, I can attest to its positive impact on my business and I highly recommend it.
-Very thorough reports
-Extensive cost/pricing options
-User settings are highly customizable
-Software works in a practical method
-All software, regardless of its author, has shortcomings in one for or another. With that said, Entree has no significant drawbacks worth mentioning.
They have great customer service. The inventory program is great, as are the purchase orders, etc.
I can't really think of anything. In the office, we really do not have any problems
that are major. The system works great for our business.
nichol is a great asset for your company
have worked with nichole over 10 years she has always been there for us all the way back to the dos version . very knowledgeable in every aspect of entree
seems like techs are busy a lot