---
description: Avaliações detalhadas do OpsGenie com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o OpsGenie com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OpsGenie - Avaliações, preços e classificações | GetApp Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Gestão de Desempenho de Aplicações](/directory/270/application-monitoring-performance/software) > [OpsGenie](/software/103249/opsgenie)

# OpsGenie

Canonical: https://www.getapp.pt/software/103249/opsgenie

Page: 1 / 7\
Seguinte: [Next page](https://www.getapp.pt/software/103249/opsgenie?page=2)

> Alertas, notificações e serviço de gerenciamento de incidentes para equipes de desenvolvimento e operações integrados a ferramentas de supervisão e notificações por push.
> 
> Verdict: Rated **4.6/5** by 154 users. Top-rated for **Probabilidade de recomendação**.

-----

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.6/5** | 154 Avaliações |
| Praticidade | 4.3/5 | Based on overall reviews |
| Suporte ao cliente | 4.6/5 | Based on overall reviews |
| Relação qualidade/preço | 4.3/5 | Based on overall reviews |
| Recursos | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Atlassian
- **Location**: San Francisco, EUA
- **Founded**: 2013

## Commercial Context

- **Preço inicial**: 11,55 US$
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular)
- **Idiomas**: inglês
- **Available Countries**: Alemanha, Austrália, Brasil, Bélgica, Canadá, Dinamarca, Espanha, Estados Unidos, Finlândia, França, Irlanda, Islândia, Itália, Japão, Luxemburgo, Noruega, Nova Zelândia, Países Baixos, Reino Unido, Suécia and 3 more

## Recursos

- API
- Acesso para Celular
- Agendamento
- Agendamento automatizado
- Agendamento de plantão
- Alertas do celular
- Alertas por e-mail
- Alertas/notificações
- Alerts/Escalation
- Análise da causa raiz
- Armazenamento de dados seguros
- Auditoria de problemas
- Ações ativadas por eventos
- Ações corretivas e preventivas (CAPA)
- Bate-papo em tempo real
- Bate-papo/Mensagens instantâneas
- Calendários de equipe
- Campos personalizáveis
- Catálogo de serviço
- Compartilhamento de arquivos

## Integrations (97 total)

- Airbrake
- AlertSite Website Performance
- Amazon CloudWatch
- Amazon EC2
- Amazon RDS
- Amazon SES
- Apica
- AppDynamics
- AppOptics
- AppSignal
- Atatus
- Auvik
- Bamboo
- BigPanda
- Bitbucket

... and 82 more integrations

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas de Gestão de Desempenho de Aplicações](https://www.getapp.pt/directory/270/application-monitoring-performance/software)

## Categorias relacionadas

- [Sistemas de Gestão de Desempenho de Aplicações](https://www.getapp.pt/directory/270/application-monitoring-performance/software)
- [Software de Comunicação de Equipe](https://www.getapp.pt/directory/1257/team-communication/software)
- [Programas de Monitoramento de Sites](https://www.getapp.pt/directory/113/website-monitoring/software)
- [Software de Gestão de Registro de Eventos](https://www.getapp.pt/directory/479/log-management/software)
- [Ferramentas para DevOps](https://www.getapp.pt/directory/1087/devops/software)

## Alternativas

1. [ManageEngine OpManager](https://www.getapp.pt/software/90387/manageengine-opmanager) — 4.5/5 (259 reviews)
2. [Site24x7](https://www.getapp.pt/software/91129/site24x7) — 4.7/5 (344 reviews)
3. [ManageEngine OpManager MSP](https://www.getapp.pt/software/2046621/manageengine-opmanager-msp) — 4.4/5 (72 reviews)
4. [NinjaOne](https://www.getapp.pt/software/108129/ninjarmm) — 4.7/5 (282 reviews)
5. [PRTG](https://www.getapp.pt/software/91172/prtg-network-monitor) — 4.6/5 (254 reviews)

## Avaliações

### "its a nice a tools which can be configured as per your requirement  and needs" — 4.0/5

> **Bharath** | *9 de janeiro de 2018* | Software | Recommendation rating: 9.0/10
> 
> **Vantagens**: --easy to configure or customise notification  as per your requirement&#10;--The GUI is very simple and self explanatory
> 
> **Desvantagens**: when we change the mobile frequently then all the previously used mobile pile up in the configurations which causes issue later (I was not able to get the alerts since it was sending the alerts to the old mobile )...I had to delete the old mobiles from the web console to fix the issue
> 
> stay up to date with the infra issues

-----

### "Incident response and monitoring" — 5.0/5

> **Juan Carlos** | *31 de julho de 2018* | Internet | Recommendation rating: 9.0/10
> 
> **Vantagens**: OpsGenie is very flexible, and relatively simple to setup. &#10;You can get up and running in just a few minutes, or you can spend days customizing the setup to match your teams/policies/services.&#10;Their customer support is really helpful and will help you get set up quickly.&#10;They are constantly releasing useful features (e.g. post-mortem analysis, video conference, etc).
> 
> **Desvantagens**: The onboarding process and best practices are not obvious and require some tinkering to figure out (e.g. best way to structure teams, alerts/incident templates, etc.).&#10;A guided onboarding and a best practices document would be really helpful for first timers.
> 
> Overall my experience has been very good. We use OpsGenie all the time, and it's a critical part of our monitoring stack.

-----

### "Switched for different software" — 2.0/5

> **Zach** | *17 de fevereiro de 2022* | Software | Recommendation rating: 4.0/10
> 
> **Vantagens**: we used this for our call line but have switched to a different provider
> 
> **Desvantagens**: it didnt ring in its own dedicated app and instead the normal phone settings
> 
> it was straightforward to use but ultimately went with something else

-----

### "OpsGenie is more like an Ops Miracle Worker" — 5.0/5

> **Adam** | *6 de agosto de 2018* | Telecomunicações | Recommendation rating: 10.0/10
> 
> **Vantagens**: The ability to customize how events are handled is amazing. For example, our Nagios instance sends alerts to OpsGenie, but depending on host name or group that it is in, we can have staff get a phone call in addition to app notification for critical things.
> 
> **Desvantagens**: Honestly we haven't really hit anything that we didn't like. We ran into a hiccup with a bug in the Nagios integration but the OpsGenie support staff were very helpful and quick at fixing the bug.
> 
> Our issue was reliably alerting our staff of equipment warnings and outages. OpsGenie gives us the ability to not only send notifications, but see who received them, who responded, and escalate based on a number of factors to make sure that someone, somewhere is getting the alerts.

-----

### "My experience with OpsGenie" — 5.0/5

> **Evgeny** | *3 de agosto de 2018* | Serviços financeiros | Recommendation rating: 10.0/10
> 
> **Vantagens**: 1. It works.&#10;2. It works well.&#10;3. Very friendly interface at both desktop and mobile versions.&#10;4. Outstanding flexibility in configuration.&#10;5. API is well documented and easy to use.
> 
> **Desvantagens**: Not really a problem but I could not find how to list all 'tags' ever used by me/my colleagues.
> 
> The only problem we are solving with OpsGenie is reliable delivery of all alerts to our support team. This problem may sound 'easy to do' but in reality is quite complex and OpsGenie delivers perfectly well on this.

-----

Page: 1 / 7\
Seguinte: [Next page](https://www.getapp.pt/software/103249/opsgenie?page=2)

## Links

- [View on GetApp](https://www.getapp.pt/software/103249/opsgenie)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/103249/opsgenie> |
| de-AT | <https://www.getapp.at/software/103249/opsgenie> |
| en | <https://www.getapp.com/it-management-software/a/opsgenie/> |
| en-AE | <https://www.getapp.ae/software/103249/opsgenie> |
| en-AU | <https://www.getapp.com.au/software/103249/opsgenie> |
| en-CA | <https://www.getapp.ca/software/103249/opsgenie> |
| en-GB | <https://www.getapp.co.uk/software/103249/opsgenie> |
| en-IE | <https://www.getapp.ie/software/103249/opsgenie> |
| en-NZ | <https://www.getapp.co.nz/software/103249/opsgenie> |
| en-SG | <https://www.getapp.sg/software/103249/opsgenie> |
| en-ZA | <https://www.getapp.za.com/software/103249/opsgenie> |
| es | <https://www.getapp.es/software/103249/opsgenie> |
| es-CL | <https://www.getapp.cl/software/103249/opsgenie> |
| es-CO | <https://www.getapp.com.co/software/103249/opsgenie> |
| es-MX | <https://www.getapp.com.mx/software/103249/opsgenie> |
| fr | <https://www.getapp.fr/software/103249/opsgenie> |
| fr-BE | <https://fr.getapp.be/software/103249/opsgenie> |
| fr-CA | <https://fr.getapp.ca/software/103249/opsgenie> |
| nl | <https://www.getapp.nl/software/103249/opsgenie> |
| nl-BE | <https://www.getapp.be/software/103249/opsgenie> |
| pt | <https://www.getapp.com.br/software/103249/opsgenie> |
| pt-PT | <https://www.getapp.pt/software/103249/opsgenie> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Portugal","address":{"@type":"PostalAddress","addressLocality":"Lisbon","addressRegion":"Lisbon","postalCode":"2770-071","streetAddress":"Quinta da Fonte Rua dos Malhões Edifício D. Pedro I Paço D'Arcos, 2770-071 Lisboa Portugal"},"description":"Avalie, compare e classifique os softwares para pequenas empresas. O GetApp Portugal oferece softwares, aplicativos de SaaS e nuvem, e avaliações independentes.","email":"info@getapp.pt","url":"https://www.getapp.pt/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.pt/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"OpsGenie","description":"O Opsgenie é uma moderna plataforma de gerenciamento de incidentes baseada na nuvem para operar serviços sempre ativos, capacitando equipes de Dev e Ops a planejar interrupções de serviço e permanecer cientes e no controle durante incidentes. \n\nO Opsgenie oferece cenários sofisticados de agendamento e rastreamento detalhado para cada alerta. Os usuários também podem encaminhar chamadas telefônicas para a pessoa correta, da mesma maneira que os usuários encaminham alertas a partir das ferramentas de supervisão. O Opsgenie recebe uma mensagem se ninguém atender a chamada e gera um alerta. Os destinatários também podem ouvir as mensagens pelo aplicativo móvel Opsgenie. \n\nOs usuários podem integrar várias ferramentas e aplicativos, como Slack e Datadog, com o recurso de integração do Opsgenie, que recebe alertas das ferramentas de supervisão e encaminha as informações para o software conectado. \n\nCom os aplicativos do Opsgenie para Android e iPhone, os usuários podem receber alertas e responder diretamente de seus telefones celulares, bem como organizar uma sala de operações. Os usuários podem começar a usar o Opsgenie em questão de minutos criando uma conta, convidando usuários e criando alertas usando a interface do usuário (UI na sigla em inglês) do Opsgenie na Internet, e-mail, API da Internet ou utilitários de linha de comando.\n\nA supervisão da pulsação do Opsgenie assegura que todo o sistema, de ponta a ponta, esteja funcionando corretamente, enviando mensagens periódicas de pulsação ao Opsgenie. Se nenhuma pulsação for recebida dentro de um intervalo especificado, os usuários relevantes serão notificados sobre o problema.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/77850917-9c9b-474d-8c0c-354d04f495a0.png","url":"https://www.getapp.pt/software/103249/opsgenie","@id":"https://www.getapp.pt/software/103249/opsgenie#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.pt/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":154},"offers":{"price":"11.55","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.getapp.pt/software/103249/opsgenie#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sistemas de Gestão de Desempenho de Aplicações","position":2,"item":"/directory/270/application-monitoring-performance/software","@type":"ListItem"},{"name":"OpsGenie","position":3,"item":"/software/103249/opsgenie","@type":"ListItem"}]}]}
</script>
